GolfGTIforum.co.uk
Model specific boards => Golf mk8 => Topic started by: davo245 on 21 December 2022, 08:23
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Just got a 21 plate mk8 GTI and engine cover is missing as all others just wondered what the situation was with the covers?
I know of the recall and why so did you just have to remove you own covers and return them to vw or just bin them or take car in and it was taken by them and a until a replacement is available?
Presume there will never be a replacement one but if there is do you have to buy it or will it be FOC but only to original owner or if car still in warranty.
Anyone sorted a decent replacement one yet.
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Recall notice issued for engine covers.... either you removed it yourself or next time you see a dealer they will do it.
No replacement designed/made yet by VW.... apparently its coming sometime...
Not a surprise to see yours missing (so is mine, dealer took it last time it was in)
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New deliveries are now arriving with engine covers from factory. I highly doubt that VW will be ringing around offering to fit the new one so it’ll be on you to badger your dealer for it
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New deliveries are now arriving with engine covers from factory. I highly doubt that VW will be ringing around offering to fit the new one so it’ll be on you to badger your dealer for it
Just called up they said they don't know of a replacement as yet but if new ones are coming with covers there must be a new version
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Anyone had a new one delivered with the latest cover they would care to post a pic of?
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Anyone had a new one delivered with the latest cover they would care to post a pic of?
Not seen one, but I understand from discussions on other VAG forums the latest cover looks the same as the previous version, but the attachment points on the underside are more sturdy.
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Maybe we should start a poll of how many of us are waiting for a replacement and then forward it to VW (somehow). For them to ignore. :smiley:
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Anyone had a new one delivered with the latest cover they would care to post a pic of?
The new covers look exactly like the old ones, apart from the mounting points being differently designed, instead of the hole the ball sockets push into simply being moulded from the same material as the cover itself, they have a harder white material at these points that don’t soften with engine heat and therefor stay in place, new cars are now being delivered with these covers fitted.
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You can try asking but I suspect the part is on an infinite back order...
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For a car of that value and no engine cover lol :rolleyes:
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Golf 8 - the gift that keeps on giving!!
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A few months ago I asked VW Group Design boss Klaus Zyciora why the gen4 engine cover looks the way that it does in an Instagram Q&A. He always came across as a nice chap.
He bluntly stated that due to the cost pressure of getting these cars to reliably perform to safety and emissions expectations, there is no budget left for such nice design frivolities like there used to be.
It didn’t surprise me but I thought that was fairly honest about it all. He also stated that his team were “listening closely to consumer feedback and preparing upgrades” regarding the ID. range interior material quality.
Anyway since then, friendly Klaus has been sacked after 30 years at VW and replaced with the acting Head of Design at Porsche. The previous head of Group Quality was also fired with the same round of bullets and has been replaced with the current Audi HoQ. Wolfsburg certainly has Big Brother eyes on our feedback!
So the pretty engine cover may be down, but not necessarily out forever…!
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We should all treat ourselves to fancy carbon fibre ones and send the collective bill to VW.
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A few months ago I asked VW Group Design boss Klaus Zyciora why the gen4 engine cover looks the way that it does in an Instagram Q&A. He always came across as a nice chap.
He bluntly stated that due to the cost pressure of getting these cars to reliably perform to safety and emissions expectations, there is no budget left for such nice design frivolities like there used to be.
It didn’t surprise me but I thought that was fairly honest about it all. He also stated that his team were “listening closely to consumer feedback and preparing upgrades” regarding the ID. range interior material quality.
Anyway since then, friendly Klaus has been sacked after 30 years at VW and replaced with the acting Head of Design at Porsche. The previous head of Group Quality was also fired with the same round of bullets and has been replaced with the current Audi HoQ. Wolfsburg certainly has Big Brother eyes on our feedback!
So the pretty engine cover may be down, but not necessarily out forever…!
I might be slightly weird but I actually found that really interesting :afro:
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Anyone had a new one delivered with the latest cover they would care to post a pic of?
The new covers look exactly like the old ones, apart from the mounting points being differently designed, instead of the hole the ball sockets push into simply being moulded from the same material as the cover itself, they have a harder white material at these points that don’t soften with engine heat and therefor stay in place, new cars are now being delivered with these covers fitted.
Has anyone had a new car delivered with an engine cover yet?
If so could they let us know the part number of the updated cover so we can check with dealer won't give me any info without a part number or reg of car with one fitted.
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Anyone had a new one delivered with the latest cover they would care to post a pic of?
The new covers look exactly like the old ones, apart from the mounting points being differently designed, instead of the hole the ball sockets push into simply being moulded from the same material as the cover itself, they have a harder white material at these points that don’t soften with engine heat and therefor stay in place, new cars are now being delivered with these covers fitted.
Has anyone had a new car delivered with an engine cover yet?
If so could they let us know the part number of the updated cover so we can check with dealer won't give me any info without a part number or reg of car with one fitted.
Received my MY23 in late October but no cover.
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According to a Canadian guy on Facebook, he purchased one:
(https://i.postimg.cc/WzG9jwtG/Screenshot-2023-01-09-204810.png) (https://postimg.cc/Wq4mwrGz)
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Will a mk7 one fit a mk8?
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Will a mk7 one fit a mk8?
Apparently not, the lugs are in different places.
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According to a Canadian guy on Facebook, he purchased one:
(https://i.postimg.cc/WzG9jwtG/Screenshot-2023-01-09-204810.png) (https://postimg.cc/Wq4mwrGz)
Useful info that 👍thank you sir!
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According to a Canadian guy on Facebook, he purchased one:
(https://i.postimg.cc/WzG9jwtG/Screenshot-2023-01-09-204810.png) (https://postimg.cc/Wq4mwrGz)
Useful info that 👍thank you sir!
A guy on the Seat Cupra forum has also purchased one with the ‘L’ part number for their Formentor. The dealer told them it’s not categorised as the official replacement and the service manager advised against fitting it.
Presumably if an owner went against that advice and there was an issue as there was with some of the original covers (i.e. a fire in the engine compartment), then they’d have no recourse against VW / Seat / Cupra / VAG for damages.
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The ‘L’ part number covers can’t be faulty else they wouldn’t be selling them, so doubt the Cupra owner is running any risk tbh.
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I know my new Tiggy doesn't have the same engine as the GTI / R but it's 90% the same (i.e. EA888 unit) and I took delivery of that at the end of November last year and it had an engine cover.
(https://live.staticflickr.com/65535/52527984974_1945606974_h.jpg) (https://flic.kr/p/2o2HDTm)
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is
installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
Thanks @massimo23. That explains why the guy on the Cupra Forum was told by their dealer that the engine cover wasn’t an official replacement for their car and was advised not to fit it. They have the 2.0 litre 310 ps / 228 kw engine in their car.
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
The MK8 GTI is listed at 180kW so we should be good to ask for the new cover?
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
Don’t suppose you have anything official or formal for that
So I can go down to my dealer and demand my cover. There are no active recalls on my vin when checking online
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
The MK8 GTI is listed at 180kW so we should be good to ask for the new cover?
So would that be ok on GTi but not Clubsport or R then?
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
The MK8 GTI is listed at 180kW so we should be good to ask for the new cover?
Only if you have the 10H9 recall you will get the new engine cover. Have you checked on the this website?
https://www.volkswagen.com.au/app/locals/owners-service/service-campaigns-recalls
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There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
Don’t suppose you have anything official or formal for that
So I can go down to my dealer and demand my cover. There are no active recalls on my vin when checking online
I only have the Italian version of this recall. If I am on Erwin I will download the English version.
There has been a recall 10H9 since july 2022 where the new engine cover 06Q103925L is installed in the Golf, Tiguan , T-Roc, Arteon and Polo.
But as explained in the TPI the cover can only be installed if the engine power is not more than 180kW.
The MK8 GTI is listed at 180kW so we should be good to ask for the new cover?
So would that be ok on GTi but not Clubsport or R then?
Seems only for the GTI with 180KW or less.
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Heard yesterday Cupra are sending out letters for some replacement covers to be fitted FOC.
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Arteon covers are now being replaced also so hopefully ours won't be far away.🤞
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Anyone have any update on the superfluous piece of plastic that VW decided Mk 8 owners could do without? There seems to be no intention to replace this part we have already paid for. Seems like VW’s attitude is one of disdain. Would you accept this from a private seller? I think not. It would be a remedy of either replacement or compensation. Having added door sill inserts and a bonnet strut I am being drawn to acquiring my own replacement. If I have a strut I might be tempted to actually open the bonnet and see what’s inside.
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Anyone have any update on the superfluous piece of plastic that VW decided Mk 8 owners could do without? There seems to be no intention to replace this part we have already paid for. Seems like VW’s attitude is one of disdain. Would you accept this from a private seller? I think not. It would be a remedy of either replacement or compensation. Having added door sill inserts and a bonnet strut I am being drawn to acquiring my own replacement. If I have a strut I might be tempted to actually open the bonnet and see what’s inside.
No updates as yet presume new builds are coming with covers now so they must be available!
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Maybe collectively we contact Leigh Day or some of the others who have been chasing Diesel gate, to see if we can get VW ‘s attention. I would like to have an engine cover. The novelty of it! :grin:
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Collected my new GTi last week and no engine cover. Although I wasn't a fan of the look and quality of the original cover, the engine does look a bit exposed without any sort of a cover. Apart from that I love the car and they seem to have ironed out a lot of the glitches with the operating system. Some great tips and info on this forum helped me with the set up etc 👍🏼
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And no cover on my R collected last month.
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Maybe collectively we contact Leigh Day or some of the others who have been chasing Diesel gate, to see if we can get VW ‘s attention. I would like to have an engine cover. The novelty of it! :grin:
Besides anything else, the original cover would have contributed towards the overall cost of the car!
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Maybe collectively we contact Leigh Day or some of the others who have been chasing Diesel gate, to see if we can get VW ‘s attention. I would like to have an engine cover. The novelty of it! :grin:
Besides anything else, the original cover would have contributed towards the overall cost of the car!
On seatcupra.net forum, some members whose cars were delivered without an engine cover have been told by their dealers that there’ll be a charge for the revised version of the cover when it eventually arrive! :shocked:. No way should owners be expected to pay for the replacement cover when, as you’ve said, the original price of the car would have included the cost of an engine cover which was either not fitted or if one was fitted, it was subsequently removed on safety grounds.
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Here’s one view. Surely some of the price of the car was for the engine cover which on purchase became the property of the car owner, not VW. They removed it because of the problem with overheating and most importantly for them, to limit liability for any damage that might occur.
Was true consent obtained for removal? Taking property without consent is often theft.
What is the collective value of the covers they physically removed and retained?
Why has there been no expedient steps to replace what they took?
Presumably, the engine cover was part of the system to lessen injury to pedestrians in the event of a collision. So, who has liability if this absence contributes to injuries?
Perhaps we should all write to VW and state that in the absence of a replacement we want our property returned.
They have our money already and we’re not important to them. Not returning the covers doesn’t cost them anything. As I said earlier their attitude to the customers whose property they removed is disdain. This is really shocking treatment that deserves to be called out. Perhaps to make amends for their appalling attitude they will provide us with carbon fibre engine covers. :rolleyes: Oops, there goes a flying pig! :rolleyes: Rant over.
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Just picked up a a 2023 plate Gti and checked the engine no cover on the engine asked the dealer they had not a clue,having just paid £40000 for a car that they cannot provide an engine cover is ridiculous.
The issue is VW don’t give a toss because like all manufacturers they are all obsessed about electric cars and ICE cars are just a side line.
So now I am looking for an engine cover and having to payout £500 is a bit rich thanks VW,lovely car though nice and smooth on the road,having just had a Tesla it’s quite as well.
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Theres no engine cover on my 2023 Tiguan R either, so not just a golf issue. However i was not surprised by the lack of the cover, as was expecting it, after the cover was removed from my previous Golf R. Cost cutting gone mad and shouldn't happen on any cars over £40K
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So it’s a pointless piece of plastic that could possibly be dangerous in cars with more powerful engines.
Seems a reasonable decision by VW to remove them, doesn’t it?
The engine is only exposed if you open the bonnet, I presume no one drives around like that do they?😂
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Theres no engine cover on my 2023 Tiguan R either, so not just a golf issue. However i was not surprised by the lack of the cover, as was expecting it, after the cover was removed from my previous Golf R. Cost cutting gone mad and shouldn't happen on any cars over £40K
No, it’s not just a Golf issue; it affects other VAG brands as well.
I don’t think the lack of an engine cover is a cost cutting measure - it was prompted by a safety issue, and was / is the subject of a safety recall; see details below on car-recalls.eu website.
https://car-recalls.eu/recall/volkswagen-golf-2020-engine-cover-fire/
VW should be rolling out replacement revised covers in due course - when that will be is anyone’s guess though. I dare say that currently, VW have higher priority issues to address though - e.g. clearing the backlog of new car builds. However, I think I’d rather be without an engine cover than have my car end up like the one in the pictures at reply #1 in the thread at the link below;
https://www.golfgtiforum.co.uk/index.php?topic=288649.0
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Just picked up a a 2023 plate Gti and checked the engine no cover on the engine asked the dealer they had not a clue,having just paid £40000 for a car that they cannot provide an engine cover is ridiculous.
The issue is VW don’t give a toss because like all manufacturers they are all obsessed about electric cars and ICE cars are just a side line.
So now I am looking for an engine cover and having to payout £500 is a bit rich thanks VW,lovely car though nice and smooth on the road,having just had a Tesla it’s quite as well.
Quieter than a Tesla?
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Does anyone know when VW started removing the engine covers? It must have been around a year ago now. That’s sufficient time to engineer a remedy, if it was a priority.
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Does anyone know when VW started removing the engine covers? It must have been around a year ago now. That’s sufficient time to engineer a remedy, if it was a priority.
But it’s unlikely to be a priority. With the engine cover removed, the risk of it dislodging under certain driving conditions and causing a fire isn’t there.
The priority for VW was to remove covers where they were fitted because of the potential fire risk. it won’t be a priority for them to provide a replacement, when not having an engine cover fitted doesn’t affect the normal operation of the car.
Edit: To put some sort of context around how quickly VW address these issues; it took the wider VAG well over six months before starting to roll out a fix for a defective rear seat belt buckle on the current model Polo, Seat Ibiza and Seat Arona. The faulty seat belt buckle could become unfastened under certain conditions. Now IMHO that was a genuine potential safety issue that should have been given a very high priority to fix because of a) the risk of injury to vehicle occupants and b) the number of vehicles affected (it affected all models of Polo, Ibiza and Arona).
So if it took over six months for VAG to start fixing a genuine safety-related defect, I think it’ll be some time before there’s a roll-out of replacement cosmetic engine covers :whistle:.
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Theres no engine cover on my 2023 Tiguan R either, so not just a golf issue. However i was not surprised by the lack of the cover, as was expecting it, after the cover was removed from my previous Golf R. Cost cutting gone mad and shouldn't happen on any cars over £40K
No, it’s not just a Golf issue; it affects other VAG brands as well.
I don’t think the lack of an engine cover is a cost cutting measure - it was prompted by a safety issue, and was / is the subject of a safety recall; see details below on car-recalls.eu website.
https://car-recalls.eu/recall/volkswagen-golf-2020-engine-cover-fire/
VW should be rolling out replacement revised covers in due course - when that will be is anyone’s guess though. I dare say that currently, VW have higher priority issues to address though - e.g. clearing the backlog of new car builds. However, I think I’d rather be without an engine cover than have my car end up like the one in the pictures at reply #1 in the thread at the link below;
https://www.golfgtiforum.co.uk/index.php?topic=288649.0
I agree, but the cost cut would have been making the cover a flimsy piece of foam/plastic which is liable to cause issues
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I am sure I read an article that the change to a softer material was in part to provide a ‘cushion’ in the unfortunate circumstances where a pedestrian lands on the bonnet following a collision. Liability for any unfortunate/unnecessary injuries could be an interesting discussion. Other articles suggest that a replacement will be of the same type of material with the change being it’s mounting to the engine. I have previously said that the removal was a safety precaution not cost cutting. However, it wasn’t VW’s to remove and they have had ample time to sort it. I agree doing nothing costs them nothing but it remains an appalling attitude towards us - the paying customers. To summarise, ‘You see that faulty bit I charged you for, I’ll just take it back and not replace it. Happy enough?’ :shocked:
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My dad was told by his Skoda dealer there is not going to be a replacement.
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My dad was told by his Skoda dealer there is not going to be a replacement.
There is a replacement already, it’s just not clear whether or not they’re going to hand them out anytime soon!
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Picking up my Audi S3 tomorrow - will let you know if it has an engine cover.
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Yep, there's an engine cover on my S3, its got red bits on it to denote performance. I would take a picture, but it's peeing it down.
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Yep, there's an engine cover on my S3, its got red bits on it to denote performance. I would take a picture, but it's peeing it down.
No commitment - slacker! :grin:
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Yep, there's an engine cover on my S3, its got red bits on it to denote performance. I would take a picture, but it's peeing it down.
No commitment - slacker! :grin:
Here we go. It has a gas strut and a lock on the glovebox too odd how the beancounters pick and choose what they omit between the models.
(https://i.ibb.co/0GjzR23/20230423-143625.jpg) (https://ibb.co/yQnxcPJ)
I noticed at pickup that the negative terminal flap cover on the 12v battery was missing too - they're sending me another next week.
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Ooh an engine cover! An oem bonnet strut too! The luxuries! A bonnet strut just cost me £73.81. Carbon engine covers are circa £400. So about £500 for those. Do you have sill inserts too? Mine cost £125, so around £625 all in just for those. Maybe I should have chosen a S3 but when I looked I had a choice of Navarra blue, Navarra blue or Navarra blue, not my choice of colour.
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Ooh an engine cover! An oem bonnet strut too! The luxuries! A bonnet strut just cost me £73.81. Carbon engine covers are circa £400. So about £500 for those. Do you have sill inserts too? Mine cost £125, so around £625 all in just for those. Maybe I should have chosen a S3 but when I looked I had a choice of Navarra blue, Navarra blue or Navarra blue, not my choice of colour.
Yes, illuminated S3 sill inserts are standard. I didn't mind the Navarra blue, but I didn't really have much of a choice jumping on one of a few stock (built but not yet delivered). The only colour I would've ruled out would be Python Yellow. I do gave to fit my own puddle lights though - they were in a box within the glovebox, must've been forgotten at PDI.
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Do you think the cover off a S3 would fit a GTI? Ignore the Audi rings, it’s got flashes of red so it could fit in. :smiley: Maybe they could share the design with VW.
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Do you think the cover off a S3 would fit a GTI? Ignore the Audi rings, it’s got flashes of red so it could fit in. :smiley: Maybe they could share the design with VW.
I'd say its very likely. The rings are recessed, so you could stick something over the recess to "blank" it.
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Do you think the cover off a S3 would fit a GTI? Ignore the Audi rings, it’s got flashes of red so it could fit in. :smiley: Maybe they could share the design with VW.
https://youtu.be/wron8AFpijM
20 mins in - tried and doesn’t quite fit
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Great research Exonian. It must merit a distinction! I did watch that clip soon after Veewizard released it but got bored and gave up, so thanks for the time stamp. Reminds me of what the Golf cover used to look like. ‘Ooh, young fellow, I remember the days when the GTIs had them’.
If you’d never guessed it VW’s disdain for us really pees me off. We should all, seriously, ring our VW dealers and demand a replacement, or the return of our property and let them sweat over potential liability. We are collectively being too demure. We need to protest.
‘What do we want? Engine covers. When do we want them? Now. And repeat.
I need to go dream about this. Now. And so to sleep. :nerd:
I knew I had seen a reference to an engine pillow somewhere.
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Do you think the cover off a S3 would fit a GTI? Ignore the Audi rings, it’s got flashes of red so it could fit in. :smiley: Maybe they could share the design with VW.
https://youtu.be/wron8AFpijM
20 mins in - tried and doesn’t quite fit
Well, I hope he was just being a bit clumsy in his attempt! As i purchased a second hand S3 cover but have yet to try and fit it, from pictures I have seen, the pegs are in the same places on both the GTI and the S3, no great loss though if it doesn’t as it was only £40.
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Making a guess, the VW engine sponge looked to be the same part for GTI, Clubby, R and a few EA888 stablemates, so we can bear in mind there are detail differences between these engines, but the cover still fitted (or didn’t fit as the case may be - hence the recall) all those slight varieties. Therefore the EA888 in the Audi S3 should be pretty similar to the VW models, in fact it looks physically identical to the Clubsport engine with the washer fluid bottle on the same side unlike the Golf R which has the bottle on the opposite side to those cars despite sharing the same turbo etc.
Only one sure fire way to find out Carlosfandango.
And with a username like that - what could possibly go wrong?!! 😁
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We should buy carbon fibre covers and send VW the bill. Collectively, how much have we spent buying their expensive cars? They should be ashamed to have taken this long and still not have issued replacements for our property but we let them, without complaint.
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Making a guess, the VW engine sponge looked to be the same part for GTI, Clubby, R and a few EA888 stablemates, so we can bear in mind there are detail differences between these engines, but the cover still fitted (or didn’t fit as the case may be - hence the recall) all those slight varieties. Therefore the EA888 in the Audi S3 should be pretty similar to the VW models, in fact it looks physically identical to the Clubsport engine with the washer fluid bottle on the same side unlike the Golf R which has the bottle on the opposite side to those cars despite sharing the same turbo etc.
Only one sure fire way to find out Carlosfandango.
And with a username like that - what could possibly go wrong?!! 😁
I will certainly try the cover as soon as I can, I don’t actually have the car at the moment, as it is at the dealership having a minor water ingress problem test done on the right rear speaker seal, and the engine cover is at another location entirely! As a side note though, I have a 72 plate T-ROC R-line as a loaner, it has an EA888 2ltr engine, there is an engine cover on that engine, it’s the updated version with the improved white plastic moulded mounting points, so I’d like to think that a replacement for those removed in the recall will be on their way soon!, I’ll definitely post an update as soon as I try the S3 cover👍.
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The T-Roc cover hasn’t accidentally fallen off and vanished into your garage yet then… :whistle:
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The T-Roc cover hasn’t accidentally fallen off and vanished into your garage yet then… :whistle:
It did briefly cross my mind I must say, In the interests of safety of course!, we wouldn’t want it accidentally catching fire would we……! :wink:
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So, the GTI is back from the dealership, they could not find any points of water ingress even though they tested for a whole week, I’m undecided as to whether that is a good or bad result considering there was (only once) a small amount of water on the inner rear door sill! 🤷🏼, however, the S3 engine cover 100% fits!,
I also asked the dealership to take a look at the fact that the heated seats appeared to switch on and off at various levels completely randomly, they have diagnosed it to be a faulty operating unit (J685), which is in fact the touchscreen, this will be replaced as and when under warranty at a cost of approximately £2000😳, it is currently on back order :sad:
(https://i.postimg.cc/MKq47WzL/3272-A152-2-EEE-48-EB-9957-7196-CCD49939.jpg) (https://postimg.cc/LhQNRFYk)
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The cost of putting things right instead of getting them right in the first time are ridiculous. VW shareholders should sack the board for allowing a product release with so many faults.
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The cost of putting things right instead of getting them right in the first time are ridiculous. VW shareholders should sack the board for allowing a product release with so many faults.
To be honest, I’ve had very little trouble with the car, the heated seat thing is a non issue in reality, as it happens so infrequently, and can just be switched off, I only mentioned it as it was with them already, the water ingress is a strange one, as it only happened once just after the car had been covered in approximately 6 inches of snow, I noticed it just after it had melted, I took it to them to see it for themselves, which prompted them to book it in, I’m wondering if the ice worked a rubber seal open, and the melting snow caused the melt water to pool somewhere it normally wouldn’t, a faulty touchscreen isn’t too unusual these days, the new 1series BMW was presenting similar problems for some if I remember correctly.
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The engine cover looks very snug in there! :cool:
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So, the GTI is back from the dealership, they could not find any points of water ingress even though they tested for a whole week, I’m undecided as to whether that is a good or bad result considering there was (only once) a small amount of water on the inner rear door sill! 🤷🏼, however, the S3 engine cover 100% fits!,
I also asked the dealership to take a look at the fact that the heated seats appeared to switch on and off at various levels completely randomly, they have diagnosed it to be a faulty operating unit (J685), which is in fact the touchscreen, this will be replaced as and when under warranty at a cost of approximately £2000😳, it is currently on back order :sad:
(https://i.postimg.cc/MKq47WzL/3272-A152-2-EEE-48-EB-9957-7196-CCD49939.jpg) (https://postimg.cc/LhQNRFYk)
Good find that! What year s3 is if from did they not have the engine cover recall then so the audi covers of the same age are not fire risk?
Do you ha part number from it?
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Yes Exonian, It’s an absolutely spot on fit! Now I just need to think about whether I should leave the rings, or go ahead and add GTI lettering in its place? 🤔.
davo245, that’s something I did wonder, however it’s dated June 2022, so well after VW recalled their covers mid 2021, I’ll check the part number tomorrow and post it here.
(https://i.postimg.cc/KjmvhGC1/CF3548-BF-FEB0-4-B9-A-B44-C-63-FB7-A70410-E.jpg) (https://postimg.cc/0MHqpskv)
(https://i.postimg.cc/nrVZwdQ7/81-F86477-170-C-4-F76-833-B-2-C755903-AEC7.jpg) (https://postimg.cc/MMLhnm5K)
(https://i.postimg.cc/vBtbhRDb/868-B04-EC-3-DA9-428-E-8543-B3-C39-B5-FC5-F1.jpg) (https://postimg.cc/jw2pqFzF)
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Bearing in mind most of the under-bonnet ancillaries have Audi badges on them you might as well keep the four rings.
Mind you, I’m sure someone with a 3D printer could knock up a VW GTI badge that would fit over the four rings and keep it looking OEM VW.
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davo245, that’s something I did wonder, however it’s dated June 2022, so well after VW recalled their covers mid 2021, I’ll check the part number tomorrow and post it here.
Thanks much appreciated 😁
Looks way better than the vw one!
Is it a hard plastic as opposed to the spongier vw one?
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And the actual part cost to VW will be a fraction of £2K.
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davo245, that’s something I did wonder, however it’s dated June 2022, so well after VW recalled their covers mid 2021, I’ll check the part number tomorrow and post it here.
Thanks much appreciated 😁
Looks way better than the vw one!
Is it a hard plastic as opposed to the spongier vw one?
It’s sponge like the golf one, the red bits are hard plastic though, and are actually painted, and not just coloured plastic, the rings are hard plastic also, part number - 06Q 103 925 G.
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Over on one of the T-Roc forums, a guy on there has had email confirmation from VW (see below), that the replacement covers (06Q 103 925 L) will start to be made available as of 8th may 23, so we may start receiving ours relatively soon, typically (for me) just as I’ve sourced an alternative! 🙄
“Dear Mr *****
Thank you for your email. I can confirm that I have had notification from factory that the engine covers will be available from week 19 2023, week commencing 8 May.
I apologise for any inconvenience this has caused and your Volkswagen retailer will be in contact when the engine cover arrives to arrange a suitable date for it to be firted.
Kind regards
Debra Lynn
Customer Relations Manager
Executive Office
Volkswagen Customer Services Centre”
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And the actual part cost to VW will be a fraction of £2K.
Indeed!, they are of course quoting retail numbers, but even so, a touch panel like that wouldn’t cost anything like that much to produce, I hate to think how things will be for owners of any modern car of any brand once outside of warranty , long gone are the days that a faulty heated seat would have been down to a few physical components.
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And the actual part cost to VW will be a fraction of £2K.
Indeed!, they are of course quoting retail numbers, but even so, a touch panel like that wouldn’t cost anything like that much to produce, I hate to think how things will be for owners of any modern car of any brand once outside of warranty , long gone are the days that a faulty heated seat would have been down to a few physical components.
Totally agree. Apparently it’s called ’progress’ 😂
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Not to put a downer on this but... Was the original issue a problem with the golf engine and cover specifically? I know they are the exact same egines, but everyone has slight variances on how they do things. Isn't this possibly going to cause the same issue unless you are certain they have changed something on the Audi cover to solve the problem?
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Over on one of the T-Roc forums, a guy on there has had email confirmation from VW (see below), that the replacement covers (06Q 103 925 L) will start to be made available as of 8th may 23, so we may start receiving ours relatively soon, typically (for me) just as I’ve sourced an alternative! 🙄
“Dear Mr *****
Thank you for your email. I can confirm that I have had notification from factory that the engine covers will be available from week 19 2023, week commencing 8 May.
I apologise for any inconvenience this has caused and your Volkswagen retailer will be in contact when the engine cover arrives to arrange a suitable date for it to be firted.
Kind regards
Debra Lynn
Customer Relations Manager
Executive Office
Volkswagen Customer Services Centre”
I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
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Not to put a downer on this but... Was the original issue a problem with the golf engine and cover specifically? I know they are the exact same egines, but everyone has slight variances on how they do things. Isn't this possibly going to cause the same issue unless you are certain they have changed something on the Audi cover to solve the problem?
I’m not 100% sure that the S3 cover is problem free, but it is date stamped a whole year later than VW started to recall their covers, it is also a different shape and size, so I’m pretty optimistic it’s ok, I’ve also not seen any recall info for the S3 or forum posts, they may be there , but I’ve not found any as yet, if it is subject to a recall I’ll take it off, it was only £40 so no great loss.
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I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?
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I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?
Just sent it to
customerservices@volkswagen.co.uk
Possibly be better if I had an address of anyone higher up thou.
I will see what they reply with if anything at all :whistle:
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When I was peed off with VW over the ever changing delivery date on my GTI back in 2018 due to the WLTP fiasco I wrote to the VAG UK CEO as the Dealership told me they were totally reliant on the MK HO for info.
After a few days I was contacted by the CEO office - incidentally the lady in the email. She was incredibly helpful, used to call me at least twice a month with updates. The final update was amusing as she informed me it was on ship to Harwich and would arrive in the UK the following day - I was able to call the Dealer and tell them it was on its way.
Apparently the current CEO is Alex Smith.
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I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?
Just sent it to
customerservices@volkswagen.co.uk
Possibly be better if I had an address of anyone higher up thou.
I will see what they reply with if anything at all :whistle:
I have sent an email too. Maybe this will start a trend. Lets see if we get a response.
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I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?
Just sent it to
customerservices@volkswagen.co.uk
Possibly be better if I had an address of anyone higher up thou.
I will see what they reply with if anything at all :whistle:
I have sent an email too. Maybe this will start a trend. Lets see if we get a response.
We shall not hold our breath! :rolleyes:
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I got an automated response my email was received 10 minutes after I sent it. Progress, but they need a few more emails. Everyone who had their engine cover confiscated needs to send one. See who gives in first.😂
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I got an automated response my email was received 10 minutes after I sent it. Progress, but they need a few more emails. Everyone who had their engine cover confiscated needs to send one. See who gives in first.😂
I had dthe same automated response
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I have just sent email asking the question will let you all know the reply (if any)!
Maybe a few of us should do the same may hurry the job up.
I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?
Just sent it to
customerservices@volkswagen.co.uk
Possibly be better if I had an address of anyone higher up thou.
I will see what they reply with if anything at all :whistle:
Still no response or reply!
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Davo 245 I just saw your post and checked the email I used. I got a response on the 7th - Sunday! :smug:
I had to provide details of my car by yesterday or my case would be closed. #*”&. I have just replied but it may be too late. So much for weekends and bank holidays. Apparently they are concerned for the inconvenience and when I give them my details they will investigate. Here’s hoping.
I have now had contact today, Thursday 11 May, I have provided my VIN, registration number and dealer details. So far a good and pleasing response. I will update if and when I am contacted again. 🤞
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Well my response from them was, it's not yet available and they don't know when it will be available and my retailer will contact me when it is available... I doubt that.
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They have acknowledged my Email but realistically I may well receive the same answer that you have. Let’s see.
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Got a phone call this morning for VW uk after sending an email last week. Took my details and where I purchased the car etc. Within 2 hours I got the below information back not great but at least we know where we are etc
Re: Volkswagen Golf 8 GTI- reg blah
Ref: blah
Dear DrG_GTi
Thank you for contacting Volkswagen UK regarding your Golf 8 GTI engine cover.
Thank you for your time earlier when I called to confirm your vehicle registration number. Having checked your vehicle details on our system I see there was an engine compartment cover recall, this means the engine cover had to be removed. They are due to be replaced however we do not have the time scale for the replacement. I am mindful that this is not the response you had hoped for, however I would recommend liaising with the retailer where you made the purchase with regards the replacement.
I hope this information proves useful. Should you require any further assistance, please do not hesitate to contact us on the details below.
You may receive a Customer Satisfaction on Survey via email. This is solely a reflection on the service that I have provided and not a reflection on the Retailer or any decisions made. I would be grateful if you have the time to complete this, as it will help me to provide the best customer experience possible.
Kind regards
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Davo 245 I just saw your post and checked the email I used. I got a response on the 7th - Sunday! :smug:
I had to provide details of my car by yesterday or my case would be closed. #*”&. I have just replied but it may be too late. So much for weekends and bank holidays. Apparently they are concerned for the inconvenience and when I give them my details they will investigate. Here’s hoping.
I have now had contact today, Thursday 11 May, I have provided my VIN, registration number and dealer details. So far a good and pleasing response. I will update if and when I am contacted again. 🤞
I have not had a response after the initial automated one! However the response you had was pretty much as I expected 🤣
Hopefully they will sort something soon or credit us back the cost of the cover so we can sort our own!
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(https://i.postimg.cc/X7jWX67v/15-C50-DB2-178-F-410-A-BC27-C31802-B9-A1-C2.png) (https://postimg.cc/MXFNr4Bk)
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Fresh out of the Excuse Generator(tm) :laugh:
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Fresh out of the Excuse Generator(tm) :laugh:
:grin:
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:grin:
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So my new engine cover has been destroyed by PMC Wagner? :laugh: :laugh:
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But they haven’t interfered with the supply of materials to Audi who are still able to make and supply engine covers for the S3. :grin:
I have just heard from VW UK Customer Service.
Here is part of their response.
It is always disappointing to learn of occasions when we fail to achieve standards which we strive to achieve. We strive to offer the greatest service, so learning that we fell short of our goal is disheartening.
Since this goes against everything Volkswagen stands for, I can certainly appreciate the inconvenience and frustration this has caused. I appreciate your comments and it is only through feedback from customers such as yourself, that we can gain an understanding of our customer’s expectations from our Retailers. It also allows us to ensure the relevant training is provided to improve customer experience.
They have now forwarded my complaint back to the retailer who will phone me next week. I think they have missed the point. The phone call will be interesting. I’ll keep you updated. :smiley:
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But they haven’t interfered with the supply of materials to Audi who are still able to make and supply engine covers for the S3. :grin:
I have just heard from VW UK Customer Service.
Here is part of their response.
It is always disappointing to learn of occasions when we fail to achieve standards which we strive to achieve. We strive to offer the greatest service, so learning that we fell short of our goal is disheartening.
Since this goes against everything Volkswagen stands for, I can certainly appreciate the inconvenience and frustration this has caused. I appreciate your comments and it is only through feedback from customers such as yourself, that we can gain an understanding of our customer’s expectations from our Retailers. It also allows us to ensure the relevant training is provided to improve customer experience.
They have now forwarded my complaint back to the retailer who will phone me next week. I think they have missed the point. The phone call will be interesting. I’ll keep you updated. :smiley:
It seems that pretty much every VAG model out there that was launched prior to the start of the Ukranian war is missing a few bits from published spec - the GTI/R missing an engine cover, my S3 missing puddle lights/Audi Beams (front doors retrofitted with looms bought from rocketwires - what a that of a job that was), also missing all aspects of the extended ambient lighting it is supposed to have.
The dealers shrug their shoulders and VW/Audi UK say "parts shortages" and point to the contract clauses that allow them to change spec at any time without notice or compensation.
I suppose the situation with the VW engine covers having been supplied and then taken is a little different than them not being supplied in the first place, but customer services are just talking the talk.
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@monkeyhanger; VAG aren’t alone in removing items of spec from their cars being impacted by supply chain / parts shortages issues. BMW have also been doing this, and so have Ford (other manufacturers probably have too).
The upside of manufacturers choosing to build cars with reduced spec / equipment levels is that it minimises the impact on extended lead times. The downside - customers get cars with missing items of spec / equipment which could impact resale values when the time comes to sell.
As you’ve said, slightly different to the VW engine cover situation though, which also affects Seat and Cupra - not sure about Skoda.
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Correspondence continues with VW UK who have now confirmed my engine cover was removed as a consequence of VW’s recall 10H5. They tell me all owners affected by this recall received a letter. Did you all get your letters?
I have now asked why it has not already been replaced and when will it be replaced?
I will keep you updated.
BTW I am thinking of changing my forum name to EngineCover.
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But they haven’t interfered with the supply of materials to Audi who are still able to make and supply engine covers for the S3. :grin:
I have just heard from VW UK Customer Service.
Here is part of their response.
It is always disappointing to learn of occasions when we fail to achieve standards which we strive to achieve. We strive to offer the greatest service, so learning that we fell short of our goal is disheartening.
Since this goes against everything Volkswagen stands for, I can certainly appreciate the inconvenience and frustration this has caused. I appreciate your comments and it is only through feedback from customers such as yourself, that we can gain an understanding of our customer’s expectations from our Retailers. It also allows us to ensure the relevant training is provided to improve customer experience.
They have now forwarded my complaint back to the retailer who will phone me next week. I think they have missed the point. The phone call will be interesting. I’ll keep you updated. :smiley:
If anybody ever wanted a definition of rhetoric, VAG have just provided it.
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VW correspondence continues. I’m not giving up. I have lots of words too. Death by a thousand cuts. However, I do not realistically expect a quick resolution but I have ideas of how we could collectively escalate it using sarcastic humour. I’ll share it after I see how VW respond, or not. I think I may not receive further replies.
Being pragmatic I have an alternative solution and I have ordered a carbon fibre engine cover but it’s not due for quite a while. If it turns out to be a pig in a poke, I’ll hang it on the wall in the garage under my GTI flag! : :nerd:
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I have just sent another email ref my lack of reply to previous one!
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Being pragmatic I have an alternative solution and I have ordered a carbon fibre engine cover but it’s not due for quite a while. If it turns out to be a pig in a poke, I’ll hang it on the wall in the garage under my GTI flag! : :nerd:
:grin: :grin:
you really should change your username 😁
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I have had a quick look. I don’t think I can change my forum ID other than create a new account, which I’m not doing; otherwise I would. :grin:
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I have been hacked! Who did that? I don’t think I did! Ah well, if the cap fits (or EngineCover) Wear it ! :grin:
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:grin:
The Lord Administrator works in mysterious ways
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Be careful what you wish for :tongue:
It's just your display name, login is as before. Shout when you are bored of it :laugh:
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No problems. Thank you. If you can’t take a joke you shouldn’t have joined. :smiley:
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No problems. Thank you. If you can’t take a joke you shouldn’t have joined. :smiley:
Yes, and that approach ties in nicely with the forum strapline that’s discreetly placed at the bottom of the page / screen; it’s quite low profile so some members might not have ever noticed it, even though it’s been there for many years :smiley:.
(https://i.postimg.cc/MTLP4QP6/IMG-0186.jpg) (https://postimg.cc/zbnFHVY6)
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Exactly! :grin:
That reminds me, the forum was 21 earlier this month, time flies!
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VW UK Customer Services rang me earlier re my engine cover. They say they are the importer not the manufacturer so have no advice to offer and the manufacturer will update in due course. It was clear they are blaming VW Germany and don’t want to get involved. I asked who I should direct my query to within VW, he side stepped that one and wished me a nice day! Wall, head, bang. :angry:
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VW UK Customer Services rang me earlier re my engine cover. They say they are the importer not the manufacturer so have no advice to offer and the manufacturer will update in due course. It was clear they are blaming VW Germany and don’t want to get involved. I asked who I should direct my query to within VW, he side stepped that one and wished me a nice day! Wall, head, bang. :angry:
As my grandmother used to say ‘you need to speak to the organ grinder, not his monkey’.
Realistically, VWCS are just acting as a messenger and IMHO are never going to provide you with the answer you’re hoping for (I’ve found them to be pretty poor on the few occasions I’ve contacted them). It would have been good if they’d offered to contact the manufacturer for an update on when revised engine covers would be available at UK dealerships though. Maybe that’s just asking - or expecting - a bit too much from a customer services team whose primary objective will be to provide good (or very good / excellent) customer service though :whistle: :grin:.
You need to be going higher up than just the Customer Services team if you’re hoping for some form of positive action (i.e. the organ grinder, not his monkey a.k.a VWCS). You could try Alex Smith - VW Group UK Managing Director or Rob McLeod - Director of VW UK (names obtained from VW press release at the link below). They’re unlikely to deal with your query personally - more likely it will be passed to someone in the CEO team who deals with queries / complaints received by members of the exec team, but IMHO you’re more likely to get some form of positive action than you would by dealing with VWCS.
https://www.vwpress.co.uk/en-gb/releases/4618#:~:text=Milton
Chief exec office email address below (from https://ceoemail.com);
(https://i.postimg.cc/7L2Fx49N/IMG-1148.jpg) (https://postimages.org/)
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VW UK Customer Services rang me earlier re my engine cover. They say they are the importer not the manufacturer so have no advice to offer and the manufacturer will update in due course. It was clear they are blaming VW Germany and don’t want to get involved. I asked who I should direct my query to within VW, he side stepped that one and wished me a nice day! Wall, head, bang. :angry:
As my grandmother used to say ‘you need to speak to the organ grinder, not his monkey’.
Realistically, VWCS are just acting as a messenger and IMHO are never going to provide you with the answer you’re hoping for (I’ve found them to be pretty poor on the few occasions I’ve contacted them). It would have been good if they’d offered to contact the manufacturer for an update on when revised engine covers would be available at UK dealerships though. Maybe that’s just asking - or expecting - a bit too much from a customer services team whose primary objective will be to provide good (or very good / excellent) customer service though :whistle: :grin:.
You need to be going higher up than just the Customer Services team if you’re hoping for some form of positive action (i.e. the organ grinder, not his monkey a.k.a VWCS). You could try Alex Smith - VW Group UK Managing Director or Rob McLeod - Director of VW UK (names obtained from VW press release at the link below). They’re unlikely to deal with your query personally - more likely it will be passed to someone in the CEO team who deals with queries / complaints received by members of the exec team, but IMHO you’re more likely to get some form of positive action than you would by dealing with VWCS.
https://www.vwpress.co.uk/en-gb/releases/4618#:~:text=Milton
Chief exec office email address below (from https://ceoemail.com);
(https://i.postimg.cc/7L2Fx49N/IMG-1148.jpg) (https://postimages.org/)
Posted similar earlier this month.
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VW UK Customer Services rang me earlier re my engine cover. They say they are the importer not the manufacturer so have no advice to offer and the manufacturer will update in due course. It was clear they are blaming VW Germany and don’t want to get involved. I asked who I should direct my query to within VW, he side stepped that one and wished me a nice day! Wall, head, bang. :angry:
As my grandmother used to say ‘you need to speak to the organ grinder, not his monkey’.
Realistically, VWCS are just acting as a messenger and IMHO are never going to provide you with the answer you’re hoping for (I’ve found them to be pretty poor on the few occasions I’ve contacted them). It would have been good if they’d offered to contact the manufacturer for an update on when revised engine covers would be available at UK dealerships though. Maybe that’s just asking - or expecting - a bit too much from a customer services team whose primary objective will be to provide good (or very good / excellent) customer service though :whistle: :grin:.
You need to be going higher up than just the Customer Services team if you’re hoping for some form of positive action (i.e. the organ grinder, not his monkey a.k.a VWCS). You could try Alex Smith - VW Group UK Managing Director or Rob McLeod - Director of VW UK (names obtained from VW press release at the link below). They’re unlikely to deal with your query personally - more likely it will be passed to someone in the CEO team who deals with queries / complaints received by members of the exec team, but IMHO you’re more likely to get some form of positive action than you would by dealing with VWCS.
https://www.vwpress.co.uk/en-gb/releases/4618#:~:text=Milton
Chief exec office email address below (from https://ceoemail.com);
(https://i.postimg.cc/7L2Fx49N/IMG-1148.jpg) (https://postimages.org/)
Posted similar earlier this month.
Anyone emailed them yet?
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Not yet but I am going to compose a (hopefully) humorous missive and might even have a go at making it rhyme. If no response then I may need help to move to focus attention on the confiscated covers. Mmhh that might be a title, alliteration is usually good. :whistle: When I spoke with UK Customer Services he became annoyed when I suggested that’s what VW have done.
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Still no updates on this anyone?
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I came across a post on a UK VW forum that replacement engine covers are being issued for the Troc R in the UK in the week of July 10 this year but no mention of performance Golf’s. I had a curt reply that indicates they’re done communicating with me. No surprise.
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I came across a post on a UK VW forum that replacement engine covers are being issued for the Troc R in the UK in the week of July 10 this year but no mention of performance Golf’s. I had a curt reply that indicates they’re done communicating with me. No surprise.
Must be same cover as GTI that
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Not yet but I am going to compose a (hopefully) humorous missive and might even have a go at making it rhyme. If no response then I may need help to move to focus attention on the confiscated covers. Mmhh that might be a title, alliteration is usually good. :whistle: When I spoke with UK Customer Services he became annoyed when I suggested that’s what VW have done.
You could start your own cover band.
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Right. :angry: I have got the quill out and I have a first draft. I note SRGTD's suggestion to send it to a Herr Direktor and that will be the fall back recipient. However, I seem to remember that a lady from VW has featured in the emails several times re customer complaints / help. Can anyone recall her name and email? I may CC it to her too. If I succeed in getting a date for replacement I can revert to my former alias. If not, Engine Cover, I remain. :grin:
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Think I will go for the APR Carbon Engine Cover. Appreciate its £500 a pop but don't think that the latest VW rubber mat molded rubbish will be all that. Its been months to fix; what is going on at that company?
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I think I'll save £500 and live without one. I never open the bonnet anyway!
I'll just tell people I have a gold plated one like a McLaren F1.
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Right. :angry: I have got the quill out and I have a first draft. I note SRGTD's suggestion to send it to a Herr Direktor and that will be the fall back recipient. However, I seem to remember that a lady from VW has featured in the emails several times re customer complaints / help. Can anyone recall her name and email? I may CC it to her too. If I succeed in getting a date for replacement I can revert to my former alias. If not, Engine Cover, I remain. :grin:
Her name is Debra Lynn - I’m sure I dealt with her back in mid 2018 during the WLTP fiasco. I emailed the then CEO and the lady in question dealt with it - very proactive.
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Thanks Adam T7. I'll try and get her email and give it a go. Nothing ventured, nothing gained. I found this on another forum; I normally don't look at other forums.
https://www.trocforums.co.uk/threads/t-roc-r-engine-cover-recall.3261/
Unfortunately to date no email address.
Tony Jazz, my £200 dry carbon fibre, engine cover, from Ali Express has been despatched. Due here next month. If you hold off I'll let you know how it goes.
However, as I feared, having finished the rest of my mods, I am restless and I am now having a tentative look around at S3s, M135 and GTIs. If I can find a candidate that lets me avoid the silly, luxury tax, I am not sure if it exists but I am interested in something up to 18 months old with a decent spec and low miles. Some maybes so far but nothing that has given me the OOhhh feeling yet.
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Thanks Adam T7. I'll try and get her email and give it a go. Nothing ventured, nothing gained. I found this on another forum; I normally don't look at other forums.
https://www.trocforums.co.uk/threads/t-roc-r-engine-cover-recall.3261/
Unfortunately to date no email address.
Tony Jazz, my £200 dry carbon fibre, engine cover, from Ali Express has been despatched. Due here next month. If you hold off I'll let you know how it goes.
However, as I feared, having finished the rest of my mods, I am restless and I am now having a tentative look around at S3s, M135 and GTIs. If I can find a candidate that lets me avoid the silly, luxury tax, I am not sure if it exists but I am interested in something up to 18 months old with a decent spec and low miles. Some maybes so far but nothing that has given me the OOhhh feeling yet.
For an S3 at least, I'm not sure you'll get anything under 2 years old that avoids the luxury tax, and nearly new prices are silly all round. The S3 comes with a £3k deposit contribution and dealerships in general seem receptive to giving around £1500 of their own margin in discount. With that in mind, if you were after an S3, it'd probably be cheaper to buy new and cop for the extra VED than buy a year old. On the Audi website you can also check out the "in stock" cars - these have been built and have no allocated customer, about to ship to a dealer as stock. Beats waiting 18 months for some of VAG's other offerings, if you're impatient. You will also get an engine cover. :grin:
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I am seeking some help. I have an (maybe humorous to some) email ready to go to VW re replacement engine covers but it might be helpful to know how many members on here have had their covers confiscated and when and if they would like a replacement. I think a poll to identify numbers would be good but as I have no experience of Simple Machines Forum I am not sure how to add this. I have looked at YouTube but I don't seem to have the screens they have. If anyone can assist please PM me. Thanks.
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https://docs.google.com/forms/d/e/1FAIpQLSf-KwGDIOapqUXYI6O61W3tiVVWLvTISSqCbR6EbO7Y27b2Ng/viewform?usp=sf_link
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See if that works , if not I can make another tomorrow with some different questions
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No Engine cover on my new 2023 clubby picked up on Friday. :huh:
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No Engine cover on my new 2023 clubby picked up on Friday. :huh:
Nice any pics? How long did you wait for delivery?
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I am blighted by engine cover problems. Thinking I’d organise my own replacement I ordered a carbon fibre cover on May 13. Today I saw a notification that it had been delivered on 21st June at 3.31pm. Not at my house! I am now squabbling with the seller, in China, to see if they can discover from the courier where it was delivered. I can’t even identify the courier. Caveat emptor. Engine covers, 🤬.
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I am blighted by engine cover problems. Thinking I’d organise my own replacement I ordered a carbon fibre cover on May 13. Today I saw a notification that it had been delivered on 21st June at 3.31pm. Not at my house! I am now squabbling with the seller, in China, to see if they can discover from the courier where it was delivered. I can’t even identify the courier. Caveat emptor. Engine covers, 🤬.
Think your issue is ordering from China not the cover itself! :whistle:
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Firstly I'm not looking for a fight here, just making an observation.
The reason we have had a recall on our engine covers as I understand it is the potential for them to catch fire.
I can't imagine any non OEM part certainly one from China having any less chance of catching fire.
Also if the worst did happen and your car caught fire and it was found to be from your new engine cover I wonder what the insurance company would say.
A quick online search comes up with a few aftermarket engine covers but I personally am far more happy to just leave mine naked than pop on one of these, I just can't imagine they have spent any money on R&D to solve the problem.
Anyway as I said not looking for an argument I just wouldn't touch a non genuine one myself, or for that matter a genuine one until it's free from burning me alive.
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Firstly I'm not looking for a fight here, just making an observation.
The reason we have had a recall on our engine covers as I understand it is the potential for them to catch fire.
I can't imagine any non OEM part certainly one from China having any less chance of catching fire.
Also if the worst did happen and your car caught fire and it was found to be from your new engine cover I wonder what the insurance company would say.
A quick online search comes up with a few aftermarket engine covers but I personally am far more happy to just leave mine naked than pop on one of these, I just can't imagine they have spent any money on R&D to solve the problem.
Anyway as I said not looking for an argument I just wouldn't touch a non genuine one myself, or for that matter a genuine one until it's free from burning me alive.
I wonder what the issue really is with these. My S3 has an engine cover, same engine as the Golf R, with a 10ps detuned. Audi are fitting these right now, and I don't think there has been a time for the current model (8Y), where they haven't fitted, or recalled, so it's not like they had an issue like the Golf has - wonder whethercthe cover has a design flaw, or the engine set up (even on the same engine) itself has something hot touching the cover that's not the case on the S3, either through design or insulation.
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MH, I think the issue was VW said they could wobble loose and rub on the hot turbo.
They were just foam mouldings on the Golf, the plastic lugs on the top of the engine merely plugged into foam sockets not rubber or plastic.
(https://i.postimg.cc/7Y14QXw1/IMG-9186.jpg) (https://postimg.cc/LnsGJtqh)
This was mine melted at the back after 18 months or so
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MH, I think the issue was VW said they could wobble loose and rub on the hot turbo.
They were just foam mouldings on the Golf, the plastic lugs on the top of the engine merely plugged into foam sockets not rubber or plastic.
(https://i.postimg.cc/7Y14QXw1/IMG-9186.jpg) (https://postimg.cc/LnsGJtqh)
This was mine melted at the back after 18 months or so
I wonder whether they were experimenting with foam for insulation purposes (either sound insulation, or heat for a quicker warm up? Seems unlikely. Its all the kind of plastic
and solid pegs in holes we've been used to with previous incarnations on the S3s cover. Should be nothing to VW to order some like the S3, with a different badge recess to apply the VW roundel, or even mould it in.
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Talk of the devil. :shocked: It looks good but yet to test the fit.
(https://i.postimg.cc/YCV6V1xY/IMG-6393.jpg) (https://postimg.cc/PCWvvv95)
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Talk of the devil. :shocked: It looks good but yet to test the fit.
(https://i.postimg.cc/YCV6V1xY/IMG-6393.jpg) (https://postimg.cc/PCWvvv95)
So who had it?
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When I queried it I was told I had been given information for the wrong tracking number and it should arrive today, it did. Happy days. I’ve test fitted it and it mounts on the studs with the ball on the end already on the engine. It seems secure. I left it on with the engine idling, then a bit of revving and it didn’t come loose. I’ll post a picture with it fitted when I clean the dirt from the air cleaner etc. I’ll also go for a few runs to check it remains secure. We’ll see.
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I have had another attempt at securing the carbon fibre engine cover I bought (perhaps in desperation) via eBay. It does look good but it will not attach securely. They supply what looks like a specialised red tape to highlight parts on it.
(https://i.postimg.cc/jqX3h5LW/IMG-0241.jpg) (https://postimg.cc/V5JFfz91)
I was sceptical when I bought it and I have emailed the seller but I am not hopeful. My fall back position was it might become garage wall art and I think this may be the case. Caveat emptor. Some you win, some you lose.
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Oh dear.
Wall art it is.
When it comes to mk8 engine covers it looks like a lose lose situation except maybe the S3 cover.
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I emailed the executive office at VW UK over a week ago with my witty (I thought so) poem re engine covers. I got an acknowledgement of receipt email but nothing since. Perhaps not as witty as I thought! :grin: I have a feeling I am not getting a reply.
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I emailed the VW UK executive office on Tuesday 27 June, 2023 and received an acknowledgment telling me they work hard to respond within 48 business hours. That’s now 24 days, or 18 working days or 432 hours. Still no response. That’s how much our custom/ concerns matter to VW. Our poll showed 46/47 owners, which potentially repesents car purchases to the value of around £1,600,000. That’s how much our custom/ concerns should matter to VW. This lack of engagement is partly why I have now sold my Mk8 GTI, not out of pique but amongst other reasons. If you are dissatisfied too, perhaps many other changing brand might elicit at least the courtesy of a reply. A replacement after the passing of 15 months is probably too much to expect. That’s how much our custom matters. What must the total value of cars/owners impacted by the confiscation amount to?
PS.I kept the carbon fibre engine cover I bought.
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I emailed the VW UK executive office on Tuesday 27 June, 2023 and received an acknowledgment telling me they work hard to respond within 48 business hours. That’s now 24 days, or 18 working days or 432 hours. Still no response. That’s how much our custom/ concerns matter to VW. Our poll showed 46/47 owners, which potentially repesents car purchases to the value of around £1,600,000. That’s how much our custom/ concerns should matter to VW. This lack of engagement is partly why I have now sold my Mk8 GTI, not out of pique but amongst other reasons. If you are dissatisfied too, perhaps many other changing brand might elicit at least the courtesy of a reply. A replacement after the passing of 15 months is probably too much to expect. That’s how much our custom matters. What must the total value of cars/owners impacted by the confiscation amount to?
PS.I kept the carbon fibre engine cover I bought.
It is shocking customer service from any manufacturer really never mind a premium brand! Don't think they will ever replace them tbh🤬
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It is shocking customer service from any manufacturer really never mind a premium brand! Don't think they will ever replace them tbh🤬
Apologies for going off topic, but picking up on your point about VW being a premium brand - I’ve never really considered that to be the case, although IMHO VW probably used to be near the top of the pile of the volume car manufacturers in terms of good build quality, which was one of the reasons I bought my first VW back in the early 2000’s. Are they near the top of the pile now? Probably not.
For me, a premium brand is one that offers higher quality (than the competition), exceptional customer service and an overall great customer experience and sadly, I don’t think those characteristics currently apply to VW - IMHO;
- quality is on a par with most volume car manufacturers but no better
- customer service is so-so; some dealers are good (some not so good), but VW themselves are poor in terms of communication, managing customer expectations and fixing issues within reasonable timescales
- failings on the above two points are unlikely to result in a great customer experience
VW do build great handling cars and customers loyal to the brand probably overlook some of the negatives such as mediocre customer service and recent (and ongoing) software issues because the cars are good to drive. However, if VW ever were a premium brand, sadly, I think they lost that status long ago.
Once again, apologies for going off topic :embarrassed:.
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VAG's premium brand is Audi...
VW were always next tier down.
They have however got a lot worse in their latest iteration and the transition to the software defined vehicle era has been a disaster for a whole load of different reasons but mainly it seems due to vw holding their cards so close to their chest that even their dealers don't know wtf is going on.
Also.. Look at this..
(https://i.postimg.cc/DzgypvT9/IMG-20230726-092529-342.jpg) (https://postimages.org/)
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From personal experience over the past 20 years I’ve owned BMW, Mercedes, Land Rover and VW. Current GTI is the best in terms of build quality, no Dealer issues and VAG UK were great when I had order to delivery delays.
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VAG's premium brand is Audi...
VW were always next tier down.
They have however got a lot worse in their latest iteration and the transition to the software defined vehicle era has been a disaster for a whole load of different reasons but mainly it seems due to vw holding their cards so close to their chest that even their dealers don't know wtf is going on.
Also.. Look at this..
(https://i.postimg.cc/DzgypvT9/IMG-20230726-092529-342.jpg) (https://postimages.org/)
That graph just seems to show the impact of parts availability due to Covid and the Ukranian war,seeing as they have a far greater reliance on European parts makers than the Chinese and Korean manufacturers?
I've always seen VW as premium vs the whole pack (Ford, Vauxhall, Frenchies, Italians),not necessarily within VAG - but I've always found the performance VWs on a par with Audi, even if the average Audi is more plush than the average VW.
Ford dominated down South for years,but when rust was an issue, Volvos and VWs were always well represented up in the North East.
Audi A3/S3 definitely premium over the Golf due to provision of engine covers and bonnet gas strut -really lifts the car. :grin:
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I am looking forward to the novelty of having an engine cover again! I might just lift the bonnet with the included strut on the car and stare at it before opening the door and looking at the supplied sill insert. Oh the opulence of it! :grin:
I still have the carbon fibre one I bought. If anyone has any interest in it send me a pm.
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Yep, there's an engine cover on my S3, its got red bits on it to denote performance. I would take a picture, but it's peeing it down.
No commitment - slacker! :grin:
Here we go. It has a gas strut and a lock on the glovebox too odd how the beancounters pick and choose what they omit between the models.
(https://i.ibb.co/0GjzR23/20230423-143625.jpg) (https://ibb.co/yQnxcPJ)
I noticed at pickup that the negative terminal flap cover on the 12v battery was missing too - they're sending me another next week.
Hi just a question relating to the S3 bonnet strut do you have a pic of how it connects to bonnet?
Wonder if that strut will fit my mk8
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Hello Davo 243,
Racing Line Gas Strut priced at £77 for the Mk8. Had mine over two years now. Think that my be a bit cheaper than an OEM equivalent from Audi?
Just a thought.
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Hello Davo 243,
Racing Line Gas Strut priced at £77 for the Mk8. Had mine over two years now. Think that my be a bit cheaper than an OEM equivalent from Audi?
Just a thought.
Yes was going to get that but s3 strut from audi for same age car is £49 so maybe worth a shot as they are same car in many ways.
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Fair point. Looking at the picture of the Audi, it looks like a similar air intake housing as the Mk8?
I changed mine to the RL R600 intake and associated hoses. Much better flow to the Turbo.
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Anyone recieved a letter yet?
Was told busy a dealer that part Number 06Q109925K
Is a replacement cover for my GTI but they can not fit it ref recall without a letter from VW!!🙄
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For those forum members with missing engine covers, the post by forum member@Massimo over on golfmk8.com forum maybe the news you’ve been waiting for - link below;
https://www.golfmk8.com/forums/index.php?threads/service-campaign-10h9-to-fit-the-engine-compartment-cover-that-was-removed-via-campaign-10h5.429766
If dealers still say there’s no update on this long outstanding issue, you can now quote them the service campaign number (10H9).
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For those forum members with missing engine covers, the post by forum member@Massimo over on golfmk8.com forum maybe the news you’ve been waiting for - link below;
https://www.golfmk8.com/forums/index.php?threads/service-campaign-10h9-to-fit-the-engine-compartment-cover-that-was-removed-via-campaign-10h5.429766
If dealers still say there’s no update on this long outstanding issue, you can now quote them the service campaign number (10H9).
Thanks SRGTD! My car is going to the dealers in a few weeks for a FREE brake fluid change and new steering wheel (as the tech scratched the leather on mine while changing the touch screen!) I’ll see what they say, but even though these things should flag on their system based on the cars VIN, I wouldn’t be surprised if they have no knowledge of the campaign! 🙄.
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Thanks for the update. No surprise that I had to read it here first rather than VW UK or my local franchised VW dealer letting me know! I have emailed the dealer and await a response. However, I think the range of OEM covers from APR look good.
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For those forum members with missing engine covers, the post by forum member@Massimo over on golfmk8.com forum maybe the news you’ve been waiting for - link below;
https://www.golfmk8.com/forums/index.php?threads/service-campaign-10h9-to-fit-the-engine-compartment-cover-that-was-removed-via-campaign-10h5.429766
If dealers still say there’s no update on this long outstanding issue, you can now quote them the service campaign number (10H9).
I spoke to VW Uk again last week and dealers both had no idea ref the replacement covers date. VW uk said maybe replacement part available end of year! 🙄
How will this work then do you have you quote this to dealer or wait for VW to contact you?
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For those forum members with missing engine covers, the post by forum member@Massimo over on golfmk8.com forum maybe the news you’ve been waiting for - link below;
https://www.golfmk8.com/forums/index.php?threads/service-campaign-10h9-to-fit-the-engine-compartment-cover-that-was-removed-via-campaign-10h5.429766
If dealers still say there’s no update on this long outstanding issue, you can now quote them the service campaign number (10H9).
Any idea where he had the info from? Has anyone actually recieved a replacement cover yet do you know?
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Thanks for the update. No surprise that I had to read it here first rather than VW UK or my local franchised VW dealer letting me know! I have emailed the dealer and await a response. However, I think the range of OEM covers from APR look good.
Are these the carbon ones or do they do a std one too?
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Any idea where he had the info from? Has anyone actually recieved a replacement cover yet do you know?
Massimo trawls the internet for Golf Mk8 info... he found it somewhere...
Whether your dealer has been informed yet is anyone's guess - or even if VW UK know...
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Any idea where he had the info from? Has anyone actually recieved a replacement cover yet do you know?
Massimo trawls the internet for Golf Mk8 info... he found it somewhere...
Whether your dealer has been informed yet is anyone's guess - or even if VW UK know...
🤣🤣 that's true they don't know anything!!
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i think i'll wait to see if any catch fire first...
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i think i'll wait to see if any catch fire first...
🤣
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Thanks for the update. No surprise that I had to read it here first rather than VW UK or my local franchised VW dealer letting me know! I have emailed the dealer and await a response. However, I think the range of OEM covers from APR look good.
Response from my dealer today was no such part number or recall number or any date on a replacement cover.
Let us know how you get on? much the same I would think.
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Over on a Golf 8 FB page someone has just said they’ve had a call from their dealer and the new covers have been issued and they are getting their’s fitted tomorrow! Anyone else had this call?
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I got my engine cover a month ago. I also got the rest of the car with it. I decided not to wait. I bought a S3 to get it. Xmas tree, put, fairy, work it out. ¿Does it have red bits? :grin:
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Hello davo245; VW Dealer: no reply, no idea, no clue. Take your pick sir.
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Over on a Golf 8 FB page someone has just said they’ve had a call from their dealer and the new covers have been issued and they are getting their’s fitted tomorrow! Anyone else had this call?
Think he may of made it up l🤣letter comes from vw not the dealer phone call and as most dealers know not a lot about anything these days it seems, I very much doubt that's correct 🙄
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Hello davo245; VW Dealer: no reply, no idea, no clue. Take your pick sir.
As expected mate tbh
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I emailed a director in VW UK on 27th June 2023, other than acknowledging receipt of my email, he still hasn't had the courtesy to answer. I think VW UK's attitude is to ignore it and hope it goes away. Unfortunately, the majority of owners have acquiesced, so for VW its neither an issue nor a priority. I am curious to see how, and if,this resolves. A picture of the replacement cover might be needed to convince me it's real. :whistle:
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Must be hoping that the problem disappears quicker than the useless original engine covers. :wink:
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New cover fitted to the MK8
Not mine taken from Facebook supplied by a Vertu VW Harrogate
(https://i.postimg.cc/cCfNQvWr/IMG-3036.jpg) (https://postimg.cc/CnMt0Lzg)
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Just spoken to my Dealer they were notified by email this morning these were available
However when they went to order them they were on already on back order so obviously the limited amount they had released initially were taken
Dealer reckons another few weeks and they should have it for me
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What did the original look like? Did it have any embossing or badging? It looks like a 3rd party part.
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That does look pretty awful compared to even a mk5 cover, where's the VW branding or the gti logo even
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New cover fitted to the MK8
Not mine taken from Facebook supplied by a Vertu VW Harrogate
(https://i.postimg.cc/cCfNQvWr/IMG-3036.jpg) (https://postimg.cc/CnMt0Lzg)
Finally! ( need to clen the rest of engine to match cover)
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What did the original look like? Did it have any embossing or badging? It looks like a 3rd party part.
AFAIK the original engine covers fitted to early mk8 Golfs before the recall were plain, unbranded covers - the 70 plate GTI in the Autocar September 2021 review at the link below has an unbranded engine cover. VW have been using unbranded engine covers on some other models for a while now (my September 2020 Polo GTI+’s engine cover is unbranded).
https://www.autocar.co.uk/car-review/volkswagen/golf-gti
Screenshot from the linked article;
(https://i.postimg.cc/63Jp9hcJ/IMG-0314.jpg) (https://postimages.org/)
Considering the number of engine covers VW will be using across their entire vehicle model range, saving a pound or two on each cover by not branding them will represent a worthwhile saving overall.
I personally couldn’t give two hoots about my engine cover being unbranded - I only see it when the bonnet’s lifted to check fluid levels every 2-3 weeks.
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What did the original look like? Did it have any embossing or badging? It looks like a 3rd party part.
AFAIK the original engine covers fitted to early mk8 Golfs before the recall were plain, unbranded covers - the 70 plate GTI in the Autocar September 2021 review at the link below has an unbranded engine cover. VW have been using unbranded engine covers on some other models for a while now (my September 2020 Polo GTI+’s engine cover is unbranded).
https://www.autocar.co.uk/car-review/volkswagen/golf-gti
Screenshot from the linked article;
(https://i.postimg.cc/63Jp9hcJ/IMG-0314.jpg) (https://postimages.org/)
Considering the number of engine covers VW will be using across their entire vehicle model range, saving a pound or two on each cover by not branding them will represent a worthwhile saving overall.
I personally couldn’t give two hoots about my engine cover being unbranded - I only see it when the bonnet’s lifted to check fluid levels every 2-3 weeks.
As you can see from page 6 of this thread, the S3's cover looks a hell of a lot better. I'd have hoped for a better cover than that, especially if the original cover looked markedly better. Agreed though, how often do you see it (not often). Not a big deal in the grand scheme of things.
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As you can see from page 6 of this thread, the S3's cover looks a hell of a lot better. I'd have hoped for a better cover than that, especially if the original cover looked markedly better. Agreed though, how often do you see it (not often). Not a big deal in the grand scheme of things.
Agree, not a big deal - a bit of a first world problem IMHO.
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
Dealer or VW did not contact me I had to chase them even at first call they said not available at a few dealers until they look on different system. Been available for 2 weeks apparently.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
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My GTI is booked in with my local VW dealer on Monday to get some of the infotainment issues looked at, headlights defaulting to driving on right etc. Recall codes on the dealer email as follows OUB8,OUB9,OUG1,10H9.
Not sure what the OU codes are, but the 10H9 one seems to the engine cover recall. Now, will they be taking away the one I don’t already have or will they be giving me a nice shiny new one 🤔
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Mine is booked in on Tuesday to replace the long lost cover. Beadles asked if I could leave the car for half a day! I pointed out that the job should take approximately one minute lol.
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Mine is booked in on Tuesday to replace the long lost cover. Beadles asked if I could leave the car for half a day! I pointed out that the job should take approximately one minute lol.
🤣🤣 mine took 5 mins he came out to car popped cover on signed papers job done!
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Mine is booked in on Tuesday to replace the long lost cover. Beadles asked if I could leave the car for half a day! I pointed out that the job should take approximately one minute lol.
This is the trouble nowadays, people seem unable to think for themselves, the service IT system probably only allows them to book a half day as a minimum, with the service person being unable to take the initiative and get you just to pop in.
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Had VW uk on the phone today, finally confirming that they will be replacing my steering wheel and installing an engine cover around 3rd Oct! Be glad to get rid of the bongs and have a finished looking bay
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Hello all. Sort of linked to the engine cover issues {a bit}; O/S/F/ tyre pressure loss warning comes up. Tyre pressure itself is fine. Take it to VW Dealer. They cant find any issues but ask for an "extended test drive." I ask what that is exactly only to be told that the "Tech will take it home tonight and return it tomorrow after a longer drive/test." So someone I don't know, will take my car somewhere I have no idea and return it? Unsurprisingly I refused that kind offer.
Collected the car same day. Got home , popped the bonnet and there it was, the matt black plastic dull as {missing word} cover. Which they didn't tell me about having been fitted.
At least its there. They also managed to spilt a rubber pipe between the engine and Air Filter housing in the process.
Happy days.
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
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I think the dry carbon fibre cover I bought from Ali Express looks much better. :grin:
(https://i.postimg.cc/jqX3h5LW/IMG_0241.jpg) (https://postimg.cc/V5JFfz91)
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get them to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
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I think the dry carbon fibre cover I bought from Ali Express looks much better. :grin:
Somewhat nicer than the bath sponge fitted at Wolfsburg
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
No problem let us know how you get on?
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
No problem let us know how you get on?
Spoke to them this morning, they checked the car for me and it does not have one fitted. The sales guy spoke to the service and parts department and was told that I will be getting one eventually, VW are working through it at the moment and replacing the ones that have been missing the longest first.
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
No problem let us know how you get on?
Spoke to them this morning, they checked the car for me and it does not have one fitted. The sales guy spoke to the service and parts department and was told that I will be getting one eventually, VW are working through it at the moment and replacing the ones that have been missing the longest first.
Sales bullsh!t that is🤣
Just speak to the service dept or parts and tell them you want a cover think it's a case of if you don't ask you don't get.
Bet he hasn't even mentioned it to parts or service anyway they can't be replacing yours it's never had one.
All the more reason they should fit one its a brand new car and the part is available in stock at other johnsons so they should fit one before you collect it.
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My car was in with VW today for a ‘bong’ investigation - for which a new steering wheel has been diagnosed. I had hoped to get a new engine cover while it was in, but both items are on back order. Hopefully I’ll have them fitted in the next few weeks.
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
No problem let us know how you get on?
Spoke to them this morning, they checked the car for me and it does not have one fitted. The sales guy spoke to the service and parts department and was told that I will be getting one eventually, VW are working through it at the moment and replacing the ones that have been missing the longest first.
Sales bullsh!t that is🤣
Just speak to the service dept or parts and tell them you want a cover think it's a case of if you don't ask you don't get.
Bet he hasn't even mentioned it to parts or service anyway they can't be replacing yours it's never had one.
All the more reason they should fit one its a brand new car and the part is available in stock at other johnsons so they should fit one before you collect it.
Just spoke to the service department, apparently I can have one fitted now if I want but will have to pay for it, or wait for the recall and get it done under waranty. Crazy.
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So I guess the sale of goods act doesn't apply here? Pay for a part that VW removed because it was faulty? How many times do these dealers want to shoot themselves in the foot? Unbelievable.
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In this particular example the car was delivered without a Cover.
VW would quote the usual ‘reserve right to change specifications, yadder yadder’
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Finally!! Been in today to get my replacement cover hard plastic now not like the original.
So if you want one call dealers had mine done at johnsons VW they are now aware they are available also Vertu have them.
(https://i.postimg.cc/W3zvkQLx/20230916-094739.jpg) (https://postimg.cc/B8rkW7vC)
Can I ask which Johnsons VW this was, only I am picking my Clubsport up on Thursday from Stoke, but they did not seem to know there is a replacement.
This was from Johnsons VW at Wolverhampton so get tem to call that branch mine is a GTI not a clubsport but presume covers will be same. Tell them to ask for Stuart in parts @ wolves if they call and and speak to someone who doesn't know about it presume they all should know at wolves thou said they had done a few covers.
Cheers for the info.
No problem let us know how you get on?
Spoke to them this morning, they checked the car for me and it does not have one fitted. The sales guy spoke to the service and parts department and was told that I will be getting one eventually, VW are working through it at the moment and replacing the ones that have been missing the longest first.
Sales bullsh!t that is🤣
Just speak to the service dept or parts and tell them you want a cover think it's a case of if you don't ask you don't get.
Bet he hasn't even mentioned it to parts or service anyway they can't be replacing yours it's never had one.
All the more reason they should fit one its a brand new car and the part is available in stock at other johnsons so they should fit one before you collect it.
Just spoke to the service department, apparently I can have one fitted now if I want but will have to pay for it, or wait for the recall and get it done under waranty. Crazy.
That is utter sh!te customer service !!
My response to that would be fit one on before I collect it FOC or I won't have the car!
Out of intrest call johnsons Wolves quote them the reg see what they say.
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Spoke to local dealer engine cover replacement booked in. There stocks showed 4000 items available, so plenty there. There is also another recall for the Golf which is booked in at the same time and it’s for the anti corrosion treatment checks for the door interiors. Not sure what that exactly is but it’s worth you folks checking for this recall as well, perhaps there is more information available when I get the car sorted.
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I booked my car in for a service a few weeks ago and, at the time, asked the Service Manager whether I would be getting a replacement engine cover fitted when it came in. He claimed to know nothing about the latest update and replied that I would have to wait for a letter from VW before I could have the work done. :sad:
So, this week I dropped my car in at the dealers and the Service Adviser immediately looked at his screen and said,
"Oh, there's a note here from VW saying that your engine cover needs replacing, so I'll order one now."
"It should be here tomorrow, though, and I will give you a call later in the week to arrange another appointment. But, don't worry, it only takes 30 minutes to fit", he went on to say. :rolleyes:
So, I have now got to make the 30 mile round trip to the dealership, again, and hang around while they fit the damn thing! Why didn't they order the bloody part in advance and, surely, it doesn't take a whole 30 minutes to fit it? I suspect that I could do the job myself in less than 5 minutes. :angry:
On the plus side, it looks like my wait of over a year is nearly over. :smiley:
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I called my dealer today to book a brake fluid change in the hope that it will improve my hit and miss braking and the said about the engine cover recall and they’d fit it Monday..
Time will tell..
I didn’t get the engine cover..
Why?
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I booked my car in for a service a few weeks ago and, at the time, asked the Service Manager whether I would be getting a replacement engine cover fitted when it came in. He claimed to know nothing about the latest update and replied that I would have to wait for a letter from VW before I could have the work done. :sad:
So, this week I dropped my car in at the dealers and the Service Adviser immediately looked at his screen and said,
"Oh, there's a note here from VW saying that your engine cover needs replacing, so I'll order one now."
"It should be here tomorrow, though, and I will give you a call later in the week to arrange another appointment. But, don't worry, it only takes 30 minutes to fit", he went on to say. :rolleyes:
So, I have now got to make the 30 mile round trip to the dealership, again, and hang around while they fit the damn thing! Why didn't they order the bloody part in advance and, surely, it doesn't take a whole 30 minutes to fit it? I suspect that I could do the job myself in less than 5 minutes. :angry:
On the plus side, it looks like my wait of over a year is nearly over. :smiley:
Most main dealers these days are totally useless no common sense they should stock at least 5 of them at each dealer.
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I called Inchcape cheltenham a week or so prior to my brake fluid change and suggested they order the cover so that it can be fitted at the same time, they did, and it was. 👌 spot on.
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I called Inchcape cheltenham a week or so prior to my brake fluid change and suggested they order the cover so that it can be fitted at the same time, they did, and it was. 👌 spot on.
Nice look much better with a cover.
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Finally had the illusive engine cover fitted to my CS. Looking much better under the hood now, along with the racingline gas strut and black washer cap I fitted last week 😁
(https://i.postimg.cc/CK32fQ4X/20231009-133621.jpg) (https://postimg.cc/PLMygK9Q)
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I bought mine from a vw parts shop in Germany, didnt know replacements were available
What part number does your cover have?
(https://i.postimg.cc/gk2NTS67/IMG-20231002-191634.jpg) (https://postimg.cc/F1wyfxpb)
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Finally had the illusive engine cover fitted to my CS. Looking much better under the hood now, along with the racingline gas strut and black washer cap I fitted last week 😁
(https://i.postimg.cc/CK32fQ4X/20231009-133621.jpg) (https://postimg.cc/PLMygK9Q)
Contacted vwuk today,to chase my illusive engine cover. Got told that there is no schedule to replace the engine cover on CS . There is a program in place to replace on GTI,R. With the earliest cars getting fitted first. Which is right. Was told that i would eventually get one, but no idea when. Is there anyone else been told something along these lines?
Cheers,
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Finally had the illusive engine cover fitted to my CS. Looking much better under the hood now, along with the racingline gas strut and black washer cap I fitted last week 😁
(https://i.postimg.cc/CK32fQ4X/20231009-133621.jpg) (https://postimg.cc/PLMygK9Q)
Contacted vwuk today,to chase my illusive engine cover. Got told that there is no schedule to replace the engine cover on CS . There is a program in place to replace on GTI,R. With the earliest cars getting fitted first. Which is right. Was told that i would eventually get one, but no idea when. Is there anyone else been told something along these lines?
Cheers,
Funny because I have been talking direct with vwuk on another issue which resulted in them arranging a new steering wheel for my 21 CS. I asked about the engine cover and they said yep your needs the replacement. Got them both fitted at the dealers last week at the same time.
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Finally had the illusive engine cover fitted to my CS. Looking much better under the hood now, along with the racingline gas strut and black washer cap I fitted last week 😁
(https://i.postimg.cc/CK32fQ4X/20231009-133621.jpg) (https://postimg.cc/PLMygK9Q)
Contacted vwuk today,to chase my illusive engine cover. Got told that there is no schedule to replace the engine cover on CS . There is a program in place to replace on GTI,R. With the earliest cars getting fitted first. Which is right. Was told that i would eventually get one, but no idea when. Is there anyone else been told something along these lines?
Cheers,
Yep well that's wrong, seeing the post you quoted was a picture of my 21 plate CS with a freshly fitted vw engine cover lol they're doing them in batches, allocated oldest reg first. Don't bother with vwuk, speak to your dealer and make them look up your car. Chances are though, if you've got a newer 2021 reg or later, it won't be your turn
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Finally had the illusive engine cover fitted to my CS. Looking much better under the hood now, along with the racingline gas strut and black washer cap I fitted last week 😁
(https://i.postimg.cc/CK32fQ4X/20231009-133621.jpg) (https://postimg.cc/PLMygK9Q)
Contacted vwuk today,to chase my illusive engine cover. Got told that there is no schedule to replace the engine cover on CS . There is a program in place to replace on GTI,R. With the earliest cars getting fitted first. Which is right. Was told that i would eventually get one, but no idea when. Is there anyone else been told something along these lines?
Cheers,
Yep well that's wrong, seeing the post you quoted was a picture of my 21 plate CS with a freshly fitted vw engine cover lol they're doing them in batches, allocated oldest reg first. Don't bother with vwuk, speak to your dealer and make them look up your car. Chances are though, if you've got a newer 2021 reg or later, it won't be your turn
My GTI is a late 2021 71 plate, and the cover was replaced weeks ago, anyone who wants to check can enter their VIN on this page https://www.volkswagen.com.au/app/locals/owners-service/service-campaigns-recalls , if it shows the engine cover then it will be on the dealers system too.
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I bought mine from a vw parts shop in Germany, didnt know replacements were available
What part number does your cover have?
(https://i.postimg.cc/gk2NTS67/IMG-20231002-191634.jpg) (https://postimg.cc/F1wyfxpb)
What differences do you find with the air intake upgrade ?
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None :laugh: :laugh: it sounds much better, just like open air blow off valve
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I've had the call from my local garage that my car has a recall and is due for a new engine cover. Who'd have thought it?
Booked in for early December, I told them I'd removed the original one and they said to take it in as VW want it back.
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(https://i.postimg.cc/1XqwzW0t/PXL-20231122-100948367.jpg) (https://postimg.cc/jnRLg4F0)
Hard plastic cover fitted to my CS Ireland this morning, didn't think they would ever replace them here.
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Got mine as well today :smiley:
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Can anyone confirm if the revised engine cover for a Clubsport is part number 06Q103925L or 06Q103925N ?
It seems the N version has extra insulation and different mounting brackets. Other forum posts seem to suggest the L version is for the GTI only and not for the Clubsport/ R
06Q103925N:
(https://i.postimg.cc/YCxC4XMb/IMG-0178.jpg) (https://postimg.cc/87jS9mF6)
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Can anyone confirm if the revised engine cover for a Clubsport is part number 06Q103925L or 06Q103925N ?
It seems the N version has extra insulation and different mounting brackets. Other forum posts seem to suggest the L version is for the GTI only and not for the Clubsport/ R
06Q103925N:
(https://i.postimg.cc/YCxC4XMb/IMG-0178.jpg) (https://postimg.cc/87jS9mF6)
Any EA888 evo engine over 180KW (245bhp) will have the hard plastic cover with the wadding (pictured) fitted, so that includes the 245 GTI, clubsport, clubsport45, R, and R 30years.
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Can anyone confirm if the revised engine cover for a Clubsport is part number 06Q103925L or 06Q103925N ?
It seems the N version has extra insulation and different mounting brackets. Other forum posts seem to suggest the L version is for the GTI only and not for the Clubsport/ R
06Q103925N:
(https://i.postimg.cc/YCxC4XMb/IMG-0178.jpg) (https://postimg.cc/87jS9mF6)
Any EA888 evo engine over 180KW (245bhp) will have the hard plastic cover with the wadding (pictured) fitted, so that includes the 245 GTI, clubsport, clubsport45, R, and R 30years.
Thanks appreciate the confirmation
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I called Inchcape cheltenham a week or so prior to my brake fluid change and suggested they order the cover so that it can be fitted at the same time, they did, and it was. 👌 spot on.
My GTI is from them too but a ‘23 plate. Can I ask who you spoke to at the dealership regarding this? Mine doesn’t have any active recalls, it didn’t come with a cover so I’m keen to get one if I can.
My local lookers dealership parts team said yeah just book in with servicing team. Spoke to them and they are adamant they can’t do anything as there is no recall on my car for this. I quoted the service campaign code and all.
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Also a 23 plate car from a lookers dealer, been told they’re doing the recall in stages, based on production dates, and that we will eventually get one.
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I called Inchcape cheltenham a week or so prior to my brake fluid change and suggested they order the cover so that it can be fitted at the same time, they did, and it was. 👌 spot on.
My GTI is from them too but a ‘23 plate. Can I ask who you spoke to at the dealership regarding this? Mine doesn’t have any active recalls, it didn’t come with a cover so I’m keen to get one if I can.
My local lookers dealership parts team said yeah just book in with servicing team. Spoke to them and they are adamant they can’t do anything as there is no recall on my car for this. I quoted the service campaign code and all.
I think it was Olivia that I spoke with, but any of the service team would be able to help, I think though, if I recall correctly!? that it was a case of the VIN having been allocated a cover on VWs system, and therefore they were able to order one.
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I sent an email to the VW executive office compiling that my new CS was missing the engine cover and they had my local dealer parts department order in the part and have it waiting for me. I didn’t need to book the car in with the service department, just rocked up to the parts desk and they handed it over.
Worth a shot if anyone else is fed up of waiting?
(https://i.postimg.cc/43QvPzX3/IMG-0366.jpg) (https://postimg.cc/5HjFNQYc)
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I called Inchcape cheltenham a week or so prior to my brake fluid change and suggested they order the cover so that it can be fitted at the same time, they did, and it was. 👌 spot on.
My GTI is from them too but a ‘23 plate. Can I ask who you spoke to at the dealership regarding this? Mine doesn’t have any active recalls, it didn’t come with a cover so I’m keen to get one if I can.
My local lookers dealership parts team said yeah just book in with servicing team. Spoke to them and they are adamant they can’t do anything as there is no recall on my car for this. I quoted the service campaign code and all.
I think it was Olivia that I spoke with, but any of the service team would be able to help, I think though, if I recall correctly!? that it was a case of the VIN having been allocated a cover on VWs system, and therefore they were able to order one.
I was told by the fleet team after they found out more about this, that it is a case of just waiting for my car to end up having the recall eventually but until then I’ll just have to wait it out.
They said the car is fairly new and VW might be working from oldest to newest.
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I sent an email to the VW executive office compiling that my new CS was missing the engine cover and they had my local dealer parts department order in the part and have it waiting for me. I didn’t need to book the car in with the service department, just rocked up to the parts desk and they handed it over.
Worth a shot if anyone else is fed up of waiting?
(https://i.postimg.cc/43QvPzX3/IMG-0366.jpg) (https://postimg.cc/5HjFNQYc)
Might just do that, do you have their email address and maybe the message you wrote to them too please?
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I sent an email to the VW executive office compiling that my new CS was missing the engine cover and they had my local dealer parts department order in the part and have it waiting for me. I didn’t need to book the car in with the service department, just rocked up to the parts desk and they handed it over.
Worth a shot if anyone else is fed up of waiting?
(https://i.postimg.cc/43QvPzX3/IMG-0366.jpg) (https://postimg.cc/5HjFNQYc)
Might just do that, do you have their email address and maybe the message you wrote to them too please?
executive.office@volkswagen.co.uk
Mention about kicking off on social media as this will get your email passed the filters and to a human
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I sent an email to the VW executive office compiling that my new CS was missing the engine cover and they had my local dealer parts department order in the part and have it waiting for me. I didn’t need to book the car in with the service department, just rocked up to the parts desk and they handed it over.
Worth a shot if anyone else is fed up of waiting?
(https://i.postimg.cc/43QvPzX3/IMG-0366.jpg) (https://postimg.cc/5HjFNQYc)
Might just do that, do you have their email address and maybe the message you wrote to them too please?
executive.office@volkswagen.co.uk
Mention about kicking off on social media as this will get your email passed the filters and to a human
Cheers mate!
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Good luck but I am not sure it will get you up the line. I wrote something similar in a letter to the Head of VW UK in what I thought to be a humorous/rhyming letter. A year later I am still awaiting a reply. I am not sure they have a sense of humour.
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Good luck but I am not sure it will get you up the line. I wrote something similar in a letter to the Head of VW UK in what I thought to be a humorous/rhyming letter. A year later I am still awaiting a reply. I am not sure they have a sense of humour.
Like I mentioned in my previous reply, I believe you need to mention certain things to get through filters and or to get a humans attention. It worked for me and I thought mine would never be answered either.
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I am not sure they have a sense of humour.
German company with no sense of humour? Surely not! Should've put your name down as "Pike".
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I have just picked up my clubsport and there is no engine cover so I will be onto them for a replacement.
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When did your car land at the dealers before you bought it Aidey?
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When did your car land at the dealers before you bought it Aidey?
Came into the dealers in December , I was offered it and finally decided last month
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Interesting, my R arrived mid December and came with an engine cover fitted.
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Interesting, my R arrived mid December and came with an engine cover fitted.
Hmm i will have to ring and ask them Monday for an update, cheers Exonian
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Mines been ordered and has arrived at the dealers, I got a text to say to arrange booking in to have it fitted.
I’ll likely sw8ng by and grab it in the week….. mines for a mk8 Clubsport.
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Good luck but I am not sure it will get you up the line. I wrote something similar in a letter to the Head of VW UK in what I thought to be a humorous/rhyming letter. A year later I am still awaiting a reply. I am not sure they have a sense of humour.
Like I mentioned in my previous reply, I believe you need to mention certain things to get through filters and or to get a humans attention. It worked for me and I thought mine would never be answered either.
Got a response after waiting a while for them to investigate:
“Thank you for reaching out to us regarding your concern about the missing engine cover for your brand new GTI Clubsport. We understand the frustration this situation has caused and sincerely apologise for any inconvenience it has brought about.
Upon further investigation, we have discovered that your vehicle is part of a fleet agreement with Arval. As Arval owns the vehicle, they are responsible for addressing any concerns or issues related to it. Therefore, we kindly recommend that you reach out to Arval directly to discuss the missing engine cover.
Arval will be able to liaise with their point of contact within the Volkswagen network to address the issue and facilitate the sourcing or supply of the appropriate engine cover for your vehicle. We understand your desire to have this matter resolved promptly, and contacting Arval is the most efficient way to proceed in this situation.
Additionally, we have been looking into obtaining the engine cover as a gesture of goodwill. However, due to the ownership structure of the vehicle, it is essential that Arval is contacted first to ensure proper coordination and resolution.
We apologise for any inconvenience this may cause and appreciate your understanding in this matter. If you require any further assistance or have any additional questions, please feel free to reach out to us.
As there are no further actions required from Volkswagen UK, this case is now closed, however, if you require any further assistance do not hesitate to reply to this email or call 0800 699 888.
You may receive a survey about the service that I have provided. This survey is based on myself as a Customer Service Advisor and not the Volkswagen processes or Centres. I would be grateful if you have the time to complete this, as it will help me to provide the best customer experience possible.
Thank you for bringing this matter to our attention, and we hope for a swift resolution to the issue with your engine cover.”
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Vw UK love to shut down a conversation. They were super rude to me when I complained before.
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I hope you gave an appropriate score on the customer feedback survey Yodi
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Not filled it in yet, but they will definitely won’t be getting some good feedback
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I have an engine cover at last, now my engine bay doesn't look like an industrial factory of pipes, it now looks like a basic entry level golf :laugh: