Engine cover!

[WelshGolf]

Not to put a downer on this but... Was the original issue a problem with the golf engine and cover specifically? I know they are the exact same egines, but everyone has slight variances on how they do things. Isn't this possibly going to cause the same issue unless you are certain they have changed something on the Audi cover to solve the problem?

[davo245]

Over on one of the T-Roc forums, a guy on there has had email confirmation from VW (see below), that the replacement covers (06Q 103 925 L) will start to be made available as of 8th may 23, so we may start receiving ours relatively soon, typically (for me) just as I’ve sourced an alternative! 🙄

“Dear Mr *****
Thank you for your email. I can confirm that I have had notification from factory that the engine covers will be available from week 19 2023, week commencing 8 May.
I apologise for any inconvenience this has caused and your Volkswagen retailer will be in contact when the engine cover arrives to arrange a suitable date for it to be firted.

Kind regards

Debra Lynn
Customer Relations Manager
Executive Office

Volkswagen Customer Services Centre”

I have just sent email asking the question will let you all know the reply (if any)!

Maybe a few of us should do the same may hurry the job up.

[Carlosfandango]

Not to put a downer on this but... Was the original issue a problem with the golf engine and cover specifically? I know they are the exact same egines, but everyone has slight variances on how they do things. Isn't this possibly going to cause the same issue unless you are certain they have changed something on the Audi cover to solve the problem?

I’m not 100% sure that the S3 cover is problem free, but it is date stamped a whole year later than VW started to recall their covers, it is also a different shape and size, so I’m pretty optimistic it’s ok, I’ve also not seen any recall info for the S3 or forum posts, they may be there , but I’ve not found any as yet, if it is subject to a recall I’ll take it off, it was only £40 so no great loss.

[Ceefeesh]

I have just sent email asking the question will let you all know the reply (if any)!

Maybe a few of us should do the same may hurry the job up.

I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?

[davo245]

I have just sent email asking the question will let you all know the reply (if any)!

Maybe a few of us should do the same may hurry the job up.

I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?

Just sent it to

customerservices@volkswagen.co.uk

Possibly be better if I had an address of anyone higher up thou.

I will see what they reply with if anything at all

[Adam T7]

When I was peed off with VW over the ever changing delivery date on my GTI back in 2018 due to the WLTP fiasco I wrote to the VAG UK CEO as the Dealership told me they were totally reliant on the MK HO for info.
After a few days I was contacted by the CEO office - incidentally the lady in the email. She was incredibly helpful, used to call me at least twice a month with updates. The final update was amusing as she informed me it was on ship to Harwich and would arrive in the UK the following day - I was able to call the Dealer and tell them it was on its way.
Apparently the current CEO is Alex Smith.

[Ceefeesh]

I have just sent email asking the question will let you all know the reply (if any)!

Maybe a few of us should do the same may hurry the job up.

I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?

Just sent it to

customerservices@volkswagen.co.uk

Possibly be better if I had an address of anyone higher up thou.

I will see what they reply with if anything at all

I have sent an email too. Maybe this will start a trend. Lets see if we get a response.

[davo245]

I have just sent email asking the question will let you all know the reply (if any)!

Maybe a few of us should do the same may hurry the job up.

I think that your idea of others emailing is a good idea. Who did you email? Your dealer or a VW UK bod? If a bigness from VW, would you care to share their email address?

Just sent it to

customerservices@volkswagen.co.uk

Possibly be better if I had an address of anyone higher up thou.

I will see what they reply with if anything at all

I have sent an email too. Maybe this will start a trend. Lets see if we get a response.

We shall not hold our breath!

[Ceefeesh]

I got an automated response my email was received 10 minutes after I sent it. Progress, but they need a few more emails. Everyone who had their engine cover confiscated needs to send one. See who gives in first.😂

[davo245]

I got an automated response my email was received 10 minutes after I sent it. Progress, but they need a few more emails. Everyone who had their engine cover confiscated needs to send one. See who gives in first.😂

I had dthe same automated response