Still no word from the Insurance Company as yet - I must say I've been very unimpressed with their service (Tesco Insurance).
I phoned for an update and was told I needed to fill out an accident report form that would be in the post at the end of the day. I got home to one - surely they could have seen it had already been sent?
After I recieved it I sent it back the next day as I'd already prepared a report using Visio. I phoned them for an update 5 days later and they said they've sent out a reminder (snotty letter u mean!) for me to return it as nothing can be done until it's been seen.
I went on to explained I sent it back the next day and enquired on their internal post performance as I could sent/email a further copy; I was told it usually takes a good few days to get to the right office, so they're sending me snotty letters when they're more than likely sitting on it!
No word on the valuation either - one phone call in 3 weeks and that was only an introduction, no initial formal offer at all surely it's not that hard!
Ssurely with the amount we pay you should get a decent level of service
