GolfGTIforum.co.uk
Model specific boards => Golf mk5 => Topic started by: scoobs7 on 29 September 2008, 14:39
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This is the recent mail I received from VW customer service....
Thank you for your email dated .............., regarding obtaining a Golf Edition 30 plaque for your vehicle. I apologise for the delay in my response whilst we have been looking into your enquiry.
I have forwarded your request to our Head Office to find out a definite answer to whether the plaques are being made and if so an estimated date for the arrival.
I will email you again when I have a response regarding this and thank you for your patience whilst I obtain the correct information for you.
Yours sincerely
Customer Case Manager
Volkswagen Customer Services
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not looking good eh???
and i bet you dont hear back for a while, id just send an email everyday untill i get definate response.
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i have sent them an email and i have put a link to the site to show that people are peed off so get it sorted :angry:
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Let's hope that they do sort something out for us as we all have been waiting for ages....
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It might be worth us all sending an e-mail with a link to EVERY thread about the plaques on here and other forums just to show them how we are given false promises, people denying any knowledge of them, conflicting e-mails etc.
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It might be worth us all sending an e-mail with a link to EVERY thread about the plaques on here and other forums just to show them how we are given false promises, people denying any knowledge of them, conflicting e-mails etc.
Sounds like a plan...
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i have put links from this forum on an email to them but if you know any more its defo worth doing :smiley:
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I just wish they would hurry up and sort them out. The cars have been out for coming on two years now!
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this is sh!t !!!!! i have 2 letters from vw saying that the plaques are on the way !!!!!!!!!!!!!!!!!!
ARE THEY JUST TELLING LIES ?????
any edition 30 owner considering a new gti or scirroco should wait untill this issue is sorted
vw customer care is a joke they need to take a leaf from skoda s book !!!!!!!!!!!!! :angry:
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Yep, this has annoyed me.
I think it was Carron Cusworth from Customer Services was the one person that was adamant the plaques were coming in August/Sept... tomorrow is the last day of september!
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yeh, that's who told me the same thing, can't believe for the little money it would cost they have not done it !
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Yep, this has annoyed me.
I think it was Carron Cusworth from Customer Services was the one person that was adamant the plaques were coming in August/Sept... tomorrow is the last day of september!
both my letters came from LORRAINE BROWN , from vw uk at sheffield (selectapost 12 , s97 3zu ) i m going to ring her tomorrow on 0845 3309 924 i think as many people as possible should :angry:
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Just got an email back from vw regarding the plaques :angry:
Thank you for your most recent email. May I apologise that you have been misinformed previously.
I can confirm that Volkswagen UK will be providing owners of the Golf Edition 30 with a plaque as an acknowledgment that the vehicle is a limited edition. Volkswagen will again be in touch once they have been produced. However, this could be in up to three or four months' time. The plaques will be individually numbered to denote your Golf's number within the limited edition run and will be fitted to the interior of the vehicle, instructions will be provided with the plaque.
Yours sincerely
Dionne Jennings
Customer Case Advisor
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Just got an email back from vw regarding the plaques :angry:
Thank you for your most recent email. May I apologise that you have been misinformed previously.
I can confirm that Volkswagen UK will be providing owners of the Golf Edition 30 with a plaque as an acknowledgment that the vehicle is a limited edition. Volkswagen will again be in touch once they have been produced. However, this could be in up to three or four months' time. The plaques will be individually numbered to denote your Golf's number within the limited edition run and will be fitted to the interior of the vehicle, instructions will be provided with the plaque.
Yours sincerely
Dionne Jennings
Customer Case Advisor
sounds like there trying to fobb you off for another 3 months!! :shocked:
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Tell me about it. Dont think we are going to get anywhere. How can it take 3 months to make 2000+ plaques. They could probably knock more cars out in that time
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Just got an email back from vw regarding the plaques :angry:
Thank you for your most recent email. May I apologise that you have been misinformed previously.
I can confirm that Volkswagen UK will be providing owners of the Golf Edition 30 with a plaque as an acknowledgment that the vehicle is a limited edition. Volkswagen will again be in touch once they have been produced. However, this could be in up to three or four months' time. The plaques will be individually numbered to denote your Golf's number within the limited edition run and will be fitted to the interior of the vehicle, instructions will be provided with the plaque.
Yours sincerely
Dionne Jennings
Customer Case Advisor
just got the same email aswell
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Tell me about it. Dont think we are going to get anywhere. How can it take 3 months to make 2000+ plaques. They could probably knock more cars out in that time
say that too them!! :grin: :grin: just send back
"How can it take 3 months to make 2000+ plaques. You could probably knock more cars out in that time!!"
:grin:
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I had a reply too..
Dear Mr C
Thank you for your email.
I have contacted our Head Office regarding the Edition 30 plaques.
I will contact you with any information I receive.
Yours sincerely
Claire Lodge
Customer Case Advisor
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Not bothering with it anymore. Dont like people taking the p!ss, especially after spending over £20k with them :angry:
Cant beleive they are misleading their own customers, why dont they just give a definate answer?
Think i will be going elsewhere for my next car. Hopefully an audi TTRS.
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I say we get someone with some artistic flair to designa qaulity one and we just get them made !
VW are taking the piss !!! also while were at it just reduce the number of Edition 30 made on the plaque to 1000, its not like wre all gonna be together to count all 1900++ :grin: :grin:
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if people give up it could ruin it for lots of other ed30 owners , you can design and produce as many plaques as you want if its not from vw it means nothing !!!!!!!!!!!!!! :angry:
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if people give up it could ruin it for lots of other ed30 owners , you can design and produce as many plaques as you want if its not from vw it means nothing !!!!!!!!!!!!!! :angry:
100% agree, we need to keep up the pressure on VW and make sure they keep to the promises that a number of people on here have now had in writing that the plaques will be produced. :angry:
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^^ agreed
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any suggestions how we can do this ???
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i think its just a case of as many ed30 owners as possible getting in touch with vw customer care (not the dealers ) i think a type of petition from this forum would be good but dont really know how to go about it ! :evil:
i cant even work out how to put a pic on my sig !!!!!!!!!!!!!!!!!
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any suggestions how we can do this ???
I think the idea of some form of group letter to VW UK and VW HQ with a list of names/reg's is the best way forward to show the level of dissatisfaction amongst their customer base.
Plus it could be linked back to the some of the posts on here showing the disappointment in the lack of customer service from VW UK so far.
I have started to put together a letter and would be happy to pull all the details of the ED30 owners on here together (plus from any other forums we can get people involved from) and send this all off and chase it up.
Let me know what you think???
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great idea , i ll help in any way i can :wink:
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I agree a petition, but how should we link in to other forums like http://uk-mkivs.net/forums/p/121120/819301.aspx
what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
We were duped by VW :angry:
If I can be of any help whatsoever - infact I might start drafting emails to as many people as possible tomorrow - can anyone assist with compiling a reply here with all previous threads about the plaques so I can include them in my emails tomorrow - we have to do something about this ....
What does everyone think ?
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I up for a petition :wink:
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I think we should have vw reply in writing as evidence and keep a record of what they have said so far. If they say they are going to produce the plaques, they will have to.
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I think every ED30 owner should send a letter once a week to VW until they give in.
It worked in Shawshank Redemption.
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I think the way to go is someone (Steve P?) to get a list of names together (from both this site and any other's that people may be on) and send a letter to VW in writing saying that we want a postive conclusion to this or we will be forced to take this to Top Gear, Fifth Gear, Which, Trading Standards, Police Complaints Commission, etc etc.
If this doesn't get them going then I think the next stage would be to take it to the above mentioned authorities and try and shame VW into action.
This is my first VW and the way they are treating people it may very well be my last!
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^^^^
Good idea except that it isn't a subject which has any relevance to the Independent Police Complaints Commission who deal specifically with complaints against the Police, so I'd leave that one out. :smiley:
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Ok then I will start to put together a list of owners, so if you are happy to be included in the letter that I will send to VW UK & Group HQ then PM me or email your details to ed30@stevepound.co.uk
If anyone is an active member of any other forums where ED30 owners maybe lurking then please if you can create a thread and get some more details then that would help aswell. :smiley:
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Steve - It's a good idea to write your email in a different format so the spam robots don't latch onto you.
Example: "ed30 @ stevepound dot co dot uk"
:afro:
[Yep, got your PM - I'll post elsewhere and link to here]
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Steve - It's a good idea to write your email in a different format so the spam robots don't latch onto you.
Example: "ed30 @ stevepound dot co dot uk"
:afro:
[Yep, got your PM - I'll post elsewhere and link to here]
Cheers Robin :smiley:
Thanks for the pointer about the email address but I have setup a seperate mailbox for this one anyway :afro:
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nice one steve, PM sent
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just had a thought look here for names
http://uk-mkivs.net/content/GTIEdition30Register0001to0500.aspx
and pm sent
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just had a thought look here for names
http://uk-mkivs.net/content/GTIEdition30Register0001to0500.aspx
and pm sent
i posted a thread, hopefull they will respond :smiley:
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just had a thought look here for names
http://uk-mkivs.net/content/GTIEdition30Register0001to0500.aspx
and pm sent
i posted a thread, hopefull they will respond :smiley:
Thanks Shaun :smiley:
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NP, anyone done any other sites ?
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rung vw uk today ! was told some one will contact me tomorrow from the right department !!!!! i wont hold my breath :angry:
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Hi,
Been lurking on here for a while and never got round to registering!
Anyway, this thread has kick me into action so please add my name to any petition/posts etc.
Cheers and I will add all my details shortly (Black 5-door Ed30).
Chris
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Hi,
Been lurking on here for a while and never got round to registering!
Anyway, this thread has kick me into action so please add my name to any petition/posts etc.
Cheers and I will add all my details shortly (Black 5-door Ed30).
Chris
pm stevep with your details mate :-) (i.e name, reg number)
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Thanks. Will do.
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Thanks. Will do.
How ever until you get 10 post's you won't be able to PM so if you look further back up the thread you will find an email address to use. :smiley:
As 182_blue said please let me know you Name, Reg Number and your forum username.
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I have had a few names emailed and PM'ed (over 20 people so far) but I know there are lots more of you ED30 owners out there so please help the cause and send me your Names and Reg Number (Reg will only be used for the VW letter and not published any where public).
It would be good to get this sent off on Monday morning :smiley:
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I had another reply today...
Dear Mr C
Thank you for your most recent email.
We have received confirmation that the Golf Edition 30 plaques have been received by our Head Office at Milton Keynes.
The registered owners details have been passed to Head Office and the plaques will be sent out as soon as possible.
Yours sincerely
Claire Lodge
Customer Case Advisor
Obviously, I'll believe it when I see it.
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I had another reply today...
Dear Mr C
Thank you for your most recent email.
We have received confirmation that the Golf Edition 30 plaques have been received by our Head Office at Milton Keynes.
The registered owners details have been passed to Head Office and the plaques will be sent out as soon as possible.
Yours sincerely
Claire Lodge
Customer Case Advisor
Obviously, I'll believe it when I see it.
good news!! :smiley:
probably wont be true thow!!
also if ther are numbered steeringwheel inserts, would anybody fit them?? i think id prefere the GTI bit, instead of a number! :smiley:
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I had another reply today...
Dear Mr C
Thank you for your most recent email.
We have received confirmation that the Golf Edition 30 plaques have been received by our Head Office at Milton Keynes.
The registered owners details have been passed to Head Office and the plaques will be sent out as soon as possible.
Yours sincerely
Claire Lodge
Customer Case Advisor
Obviously, I'll believe it when I see it.
good news!! :smiley:
probably wont be true thow!!
also if ther are numbered steeringwheel inserts, would anybody fit them?? i think id prefere the GTI bit, instead of a number! :smiley:
I just spoke to my local dealer and they are still unaware of it...What a bunch of jokers...
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I had another reply today...
Dear Mr C
Thank you for your most recent email.
We have received confirmation that the Golf Edition 30 plaques have been received by our Head Office at Milton Keynes.
The registered owners details have been passed to Head Office and the plaques will be sent out as soon as possible.
Yours sincerely
Claire Lodge
Customer Case Advisor
Obviously, I'll believe it when I see it.
me too
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:rolleyes: i wont hold my breath
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Well I'm going to remain positive and hopefully its just a case of VW Head Office dealing with it and sending direct and hence have not informed the dealers.
I am sure everybodies efforts are making a difference. I doubt even VW would want to alienate 2000 potential Mk5.5 owners.
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I am sure everybodies efforts are making a difference. I doubt even VW would want to alienate 2000 potential Mk5.5 owners.
....I wouldn't have thought it worthwhile going from an Ed30 to a Mk5.5, but possibly a Mk6.5 might be more compatible.
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Looking at the photos I don't see any reason to swap at the moment :smiley:
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I am sure everybodies efforts are making a difference. I doubt even VW would want to alienate 2000 potential Mk5.5 owners.
....I wouldn't have thought it worthwhile going from an Ed30 to a Mk5.5, but possibly a Mk6.5 might be more compatible.
I agree RR I certainly won't be considering chopping in the ED30 until (or if) a more interesting version of the MK6 comes along.
I do think ED30Chris has a valid point that I am sure VW would love us all to run down to the dealers and start placing orders for the MK6 GTI as soon as it's available, but the current debacle with the plaques is likely to make some ED30 owners not consider make another purchase from VW. :undecided:
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I agree, absolutely no reason to change, looks like an s3 will be my next car
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You are right guys that there is little reason to change an ED30 to a Mk5.5. I certainly won't be making gthe change (despite the Mk5.5 growing on me).
But we might buy an Edition 35 and there are some people who just have to have the latest model and VW would love an ED30 in part exchange.
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must admit i love my car , i also like the look of the mk6 but vw are not impresive as a company , i ve owned a few skoda s and seat s and their customer service is 100 times better than vw , if this plaque thing is nt sorted out vw wont be having my hard earned again for sure !!!!!
audi might though ......... rs 3 :wink:
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^^^ same ea.spent over 73k in 20 months might be time for that 335i msport :smiley:
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^^^ same ea.spent over 73k in 20 months might be time for that 335i msport :smiley:
73k !!, what on
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gti mk5,mk5 r32 and ed30 and sold them private (not ed30 yet),and when my car went in for a fault they didn't want to give me a courtesy car.
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gti mk5,mk5 r32 and ed30 and sold them private (not ed30 yet),and when my car went in for a fault they didn't want to give me a courtesy car.
Dont blame you!! After spending that you expect only the best service... was parked next to a 335i msport this morning... SO SO SO NICE!!! There are not many cars I would swap mine for.. but that i wouldnt think twice about :grin:
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gti mk5,mk5 r32 and ed30 and sold them private (not ed30 yet),and when my car went in for a fault they didn't want to give me a courtesy car.
Dont blame you!! After spending that you expect only the best service... was parked next to a 335i msport this morning... SO SO SO NICE!!! There are not many cars I would swap mine for.. but that i wouldnt think twice about :grin:
I like the 335i M Sport but it makes more sense to splash out a little more and get the M3 doesn't it?? :huh:
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gti mk5,mk5 r32 and ed30 and sold them private (not ed30 yet),and when my car went in for a fault they didn't want to give me a courtesy car.
Dont blame you!! After spending that you expect only the best service... was parked next to a 335i msport this morning... SO SO SO NICE!!! There are not many cars I would swap mine for.. but that i wouldnt think twice about :grin:
I like the 335i M Sport but it makes more sense to splash out a little more and get the M3 doesn't it?? :huh:
if your buying new theres a £16,000 + price difference, so its not a little more imo
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Suppose so, but if it was me I think I would prefer to buy a second hand M3 as opposed to a new 335i :smiley:
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Suppose so, but if it was me I think I would prefer to buy a second hand M3 as opposed to a new 335i :smiley:
....A friend of mine went from a new Mk5 R32 to a 'previously used' M3 and now an ex demo CSL with only 15k miles on the clock - It's an awesome car!
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Suppose so, but if it was me I think I would prefer to buy a second hand M3 as opposed to a new 335i :smiley:
....A friend of mine went from a new Mk5 R32 to a 'previously used' M3 and now an ex demo CSL with only 15k miles on the clock - It's an awesome car!
Awsome car! Got a friend who has had 911's (currently got a C4S) and has said a few other cars have kept up with him in his C2 but hardly anything got near the CSL he used to have. Just a little too hard core as a daily driver though.
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Got this today
Dear Mr ********
Thank you for your email.
I am pleased to be able to inform you that our Head Office in Milton Keynes has received the plaques and is sending them out to the registered owners as quickly as possible.
Yours sincerely
Daniel Townsend
Volkswagen Customer Service Centre Advisor
Correspondence Team
VOLKSWAGEN UK
T: +44 (0)800 083 3920
F: +44 (0)113 393 2590
E-mail: volkswagencustomercare@volkswagen.co.uk
Internet: www.volkswagen.co.uk
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^^^ Thanks for your update, but I think we will still carry on with the letter. :smiley:
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i just asked what they will look like and where they will be placed and if they will be sent directly to owners and got this back
Dear Mr ********
Unfortunately, I do not know the time frame or what the plaque looks like.
However, I can confirm that the plaques will be sent direct to the owners and that your car is registered on our systems as ** ***.
Full instructions for attaching the plaque will be sent with it.
Yours sincerely
Daniel Townsend
Volkswagen Customer Service Centre Advisor
Correspondence Team
VOLKSWAGEN UK
T: +44 (0)800 083 3920
F: +44 (0)113 393 2590
E-mail: volkswagencustomercare@volkswagen.co.uk
Internet: www.volkswagen.co.uk
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I just rang VW Customer Services and they said that a plaque will be sent out to the my registered address... like a mug I said thanks and put the phone down before wondering whether this is the DVLA registered address or the address I gave VW when the car was purchased... I have moved since. This plaque handing out exercise may well turn out to be a farce.
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I just rang VW Customer Services and they said that a plaque will be sent out to the my registered address... like a mug I said thanks and put the phone down before wondering whether this is the DVLA registered address or the address I gave VW when the car was purchased... I have moved since. This plaque handing out exercise may well turn out to be a farce.
its the address on the VW system, i made my dealer check and change mine as i had a private plate on and the car was on there system as my original plate and i wouldnt have got a plaque, contact your dealer and see what details are registered against your car
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As I am writing this I'm on the telephone to VW customer care expressing my concern. Initially the female operator I am speaking to stated that there was no news, but when I quoted the emails and gave names of Clare Lodge, Andy Townsend etc, she has now put me on hold ..... am still waiting - ANY QUESTIONS ASK NOW !!!!
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As I am writing this I'm on the telephone to VW customer care expressing my concern. Initially the female operator I am speaking to stated that there was no news, but when I quoted the emails and gave names of Clare Lodge, Andy Townsend etc, she has now put me on hold ..... am still waiting - ANY QUESTIONS ASK NOW !!!!
Ask if we can expect to receive it this year? thx.
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She has now told me that they are coming - no fixed date as yet - not sure what form they would take - I asked how they would look. She took my number and stated she would call me back when they had more information. I recorded the call - so there is evidence also. Her name was Kerry Morris.
Thought I'd keep you all updated.
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She has now told me that they are coming - no fixed date as yet - not sure what form they would take - I asked how they would look. She took my number and stated she would call me back when they had more information. I recorded the call - so there is evidence also. Her name was Kerry Morris.
Thought I'd keep you all updated.
Thanks for the update.
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She has now told me that they are coming - no fixed date as yet - not sure what form they would take - I asked how they would look. She took my number and stated she would call me back when they had more information. I recorded the call - so there is evidence also. Her name was Kerry Morris.
Thought I'd keep you all updated.
to say they are supposed to have these plaques in there hands so to speak you think someone would have seen them !!!!!!!!!!!!!!!!!
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what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
We were duped by VW :angry:
Sadly, all aspects of VWUK are seriously useless. :angry:
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SteveP - maybe just to add a bit more "gravity" to your letter, you really ought to include the full VINs, along with the names/addresses/reg numbers of registered keepers.
And for future reference, you could actually sort them by VIN order, and actually check when they were built.
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SteveP - maybe just to add a bit more "gravity" to your letter, you really ought to include the full VINs, along with the names/addresses/reg numbers of registered keepers.
And for future reference, you could actually sort them by VIN order, and actually check when they were built.
Good point T_T, but as some people are a little relucant anyway to send some details to a man they have just meet on the t'internet as it is so asking for all that seamed a bit much.
Regarding you point on the "overbuild" is there any way to get offical copies of VW press releases?, as I have seen lots of stories on the net about VW appologing for the 800 additional cars at the time when the Pirelli edition was confirmed earlier this year, all calling it something like a "honest mistake".
Thanks,
Steve
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I've just been told that although the plaques are at VW HQ in Milton Keynes they have not decided on the process for distribution, i.e. sent straight to customers or stealers.
As soon as I have more info I will let you all know.
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Can anyone find out for fact whether 2300 was uk total or was that factory build to europe?
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VW press Release
GOLF GTI CELEBRATES 30TH ANNIVERSARY WITH LIMITED EDITION MODEL
The fastest and most powerful production Golf GTI yet is set to kick off celebrations as 2007 marks the 30th anniversary of the original hot hatch – the Mk1 Golf GTI. Despite three decades having passed since the defining GTI was conceived, the spirit of the original is still very much alive in the new Golf GTI Edition 30.
At its heart is an uprated version of the 2.0-litre, ultra-responsive four-cylinder T-FSI engine fitted to the standard GTI. The result is 230 PS – a rise of 30 PS over the standard car. This is mated to a choice of six-speed manual or sequential DSG gearboxes channelling drive through the front wheels.
The new Golf GTI Edition 30 will sprint to 62 mph in only 6.8 seconds (6.6 secs when equipped with DSG) before reaching a maximum of 150 mph.
Joining the dynamic tweaks is a fresh new look for the GTI Edition 30. New body-coloured side skirts are paired with a new chin spoiler for the front bumper and a body-coloured rear bumper. A subtle ‘GTI’ badge sits on the bootlid below tinted rear lights. Completing the look are a set of unique 18-inch ‘Pescara’ alloy wheels.
Inside, the GTI Edition 30 benefits from unique sports seats finished in ‘Interlagos’ cloth trim and completed with leather side bolsters and headrest. The distinctive golf ball gear knob synonymous with the Mk1 GTI also makes a welcome comeback. Elsewhere silver sill plates featuring a unique ‘Edition 30’ logo are joined by the sculpted leather GTI steering wheel complete with red stitching.
Equipment levels for the Edition 30, as on the standard GTI, are high, with ABS, ESP (Electronic Stabilisation Programme), six airbags, radio/CD player, 2Zone electronic climate control and twin chrome exhaust tailpipes all featured.
Just 1,500 examples of the GTI Edition 30 will be available from early January with a range of six paint colours ranging from Candy White to the searing Tornado Red. Prices for the anniversary model start at just over £22,000 for the three-door model, with a £1,330 premium for the DSG-equipped car. The GTI Edition 30 is also available with five doors for an additional £500.
The right hand drive Mk1 Golf GTI – developing a modest 112 bhp – went on sale in the UK in 1977. At the time Leo Sayer was at number one, Star Wars gripped a generation of kids, Concorde was about to take flight for the first time and Volkswagen’s new GTI cost £5,217. The Golf GTI, with its mix of a low kerb weight and a fast-revving four-cylinder engine, sharpened suspension and subtly aggressive looks, became an instant hit. By the time the Mk1 GTI was phased out in 1984 over 19,500 examples had been sold in the UK.
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SteveP - maybe just to add a bit more "gravity" to your letter, you really ought to include the full VINs, along with the names/addresses/reg numbers of registered keepers.
And for future reference, you could actually sort them by VIN order, and actually check when they were built.
Good point T_T, but as some people are a little relucant anyway to send some details to a man they have just meet on the t'internet as it is so asking for all that seamed a bit much.
Regarding you point on the "overbuild" is there any way to get offical copies of VW press releases?, as I have seen lots of stories on the net about VW appologing for the 800 additional cars at the time when the Pirelli edition was confirmed earlier this year, all calling it something like a "honest mistake".
Thanks,
Steve
i had actual dealer copies of this at home, but not sure if there on the laptop that i sold or my new one, i will check when i get in
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what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
....I think you would lose your case on this question of being sold to as a 1,500 production only because you will most likely find that there is no written evidence to VW limiting their production run. A "Special Edition" is not the same as a "Limited Edition" and no Limited Edition was ever declared.
EDIT: I've just seen the VW Press Release posted above by 'Mat ed30' - I know of cases like this - It then comes down to who released the Press Release and was it an agent (consequently who would be responsible but with no positive result). Not worth all the fuss imo, and would certainly be expensive and tedious getting legal.
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http://www.autoblog.com/2006/10/27/blow-out-the-candles-vw-golf-gti-edition-30-powers-into-product/
there is a lot about saying 1500 only
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SteveP - maybe just to add a bit more "gravity" to your letter, you really ought to include the full VINs, along with the names/addresses/reg numbers of registered keepers.
And for future reference, you could actually sort them by VIN order, and actually check when they were built.
Good point T_T, but as some people are a little relucant anyway to send some details to a man they have just meet on the t'internet as it is so asking for all that seamed a bit much.
OK, I can understand. But you have been here for some time, and have a reasonably hefty post count. It isn't as though you have just registered and make up 10 posts for using the pm service. Have you got similar post counts on the other sites such as uk-mkivs and the likes? Or have you linked back to this thread?
At the end of the day, we all need to be able to "gauge" when to trust others, and if some choose not to, and don't get their plaques, then it could be their loss. :smiley:
Regarding you point on the "overbuild" is there any way to get offical copies of VW press releases?, as I have seen lots of stories on the net about VW appologing for the 800 additional cars at the time when the Pirelli edition was confirmed earlier this year, all calling it something like a "honest mistake".
I suppose the most important bits of written info would be the official sales brochures. I am looking at "Issue: 1 November 2006, PVW156GMK", and it makes no claims that the Ed30 is limited in any way. However, it is fairly common for VW to release maybe three brochures per year, along with the corresponding price lists, and these can change fundamental details. If the said brochure was given by the salesman during the pre-sale negociations, then the said brochure then forms part of the "contract of sale", and anything said in the brochure is deemed to be part of the agreed specification, UNLESS it is officially notified in writing at the time of signing the contract, or up to date of delivery.
Another option would be to write to Volkswagen Driver magazine, who are arguably the most respected Volkswagen mag out there - and they are alleged to work very closely with Volkswagen UK and Volkswagen Germany.
Avoid virtually all internet sites like the plague (as a direct reference). Virtually all the US-based ones, particularly AudiWorld.com, VWvortex.com and Fortitude.com have repeatedly been found to publish factually incorrect info.
For the official VW press site, try www.VolkswagenMediaServices.com - anyone can have free access to view, but you need to be officially registered with them before being able to download press packs, high res images, and pdfs of general articles. If you do find anything, let me know, because I have press registration to virtually all the Volkswagen Group brand websites, and I'll download anything you find.
HTH
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Robin, read what it says in MATed30. I could be mistaken , but dont they say "LIMITED" in their headline??
T_T, vw driver had a section a few months back about these plaques are coming, so maybe some truth in it after all.
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Reading that again just makes me more sure that if VW fold on this then it will definetly be the last VW I buy.
Just feels that you are having the wool pulled over yuor eyes a little bit and makes me feel rather cheated.
I think Audi will be the big benefactor in all this as I personally think I will be going back to the S3 if this is not sorted out to all us (the buyer's) satisfaction.
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VW press Release
Snippage . . .
But where is the crucial official source for that. Anyone who's anyone could write some tosh on an internet forum, and give it an official "press release" heading.
Without it being able to be corroborated by a reliable and verifyable source, that lot means jack schit. :rolleyes:
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i do have an official letter from vw to the dealer saying only 1500 to be made just let us find it and get it on
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http://www.autoblog.com/2006/10/27/blow-out-the-candles-vw-golf-gti-edition-30-powers-into-product/
there is a lot about saying 1500 only
....Autoblog - Merely hearsay and wouldn't stand up in court.
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what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
....I think you would lose your case on this question of being sold to as a 1,500 production only because you will most likely find that there is no written evidence to VW limiting their production run. A "Special Edition" is not the same as a "Limited Edition" and no Limited Edition was ever declared.
I agree on being cautious with the wording - however, if verifiable official sources give a definative number, ie "1500", then the wording is irrelevent, and if VW did build, and more importantly, SELL 1501 or more Ed30s, then they have clearly mis-sold a product. UK law is very clear on these issues. But the real crux is actually finding the correct official info. :wink:
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i do have an official letter from vw to the dealer saying only 1500 to be made just let us find it and get it on
i have this too
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VW press Release
Snippage . . .
But where is the crucial official source for that. Anyone who's anyone could write some tosh on an internet forum, and give it an official "press release" heading.
Without it being able to be corroborated by a reliable and verifyable source, that lot means jack schit. :rolleyes:
....Exactly my point!
I'm only playing devil's advocate here and being harshly realistic btw.
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http://www.autoblog.com/2006/10/27/blow-out-the-candles-vw-golf-gti-edition-30-powers-into-product/
there is a lot about saying 1500 only
But that is simply not a good enough source, and would be laughed at by VWUK.
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i do have an official letter from vw to the dealer saying only 1500 to be made just let us find it and get it on
i have this too
trying to find it on my laptop :rolleyes:
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Robin, read what it says in MATed30. I could be mistaken , but dont they say "LIMITED" in their headline??
But that info which was quoted by MAT is NOT from an official source, and is therefore meaningless, and has no legal status whatsover. Just journos spewing out bollox. :rolleyes:
T_T, vw driver had a section a few months back about these plaques are coming, so maybe some truth in it after all.
Fairy nuff, but did VW Driver make any official comments on the production run of 1500 units?
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This excerpt on fifth gear says 1500
http://fifthgear.five.tv/jsp/5gmain.jsp?mnk=221&featureid=884&description=VW+Golf+GTI+Edition+30
and Auto Express
http://www.autoexpress.co.uk/carreviews/firstdrives/204459/volkswagen_golf.html
Im sure at home I have an old VW Driver with this figure confirmed too! I will check when I get home and report back if successful!
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what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
....I think you would lose your case on this question of being sold to as a 1,500 production only because you will most likely find that there is no written evidence to VW limiting their production run. A "Special Edition" is not the same as a "Limited Edition" and no Limited Edition was ever declared.
I agree on being cautious with the wording - however, if verifiable official sources give a definative number, ie "1500", then the wording is irrelevent, and if VW did build, and more importantly, SELL 1501 or more Ed30s, then they have clearly mis-sold a product. UK law is very clear on these issues. But the real crux is actually finding the correct official info. :wink:
How's this :huh:
(http://i283.photobucket.com/albums/kk284/Greenouse/scan0001.jpg)
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I agree on being cautious with the wording - however, if verifiable official sources give a definative number, ie "1500", then the wording is irrelevent, and if VW did build, and more importantly, SELL 1501 or more Ed30s, then they have clearly mis-sold a product. UK law is very clear on these issues. But the real crux is actually finding the correct official info. :wink:
....Exactly! And that's where matters can become very technical. Any agency and not VW, even if officially appointed by VW on long contract etc, would be technically responsible for what you are regarding as 'misinformation' and even if proved, what would be the result? A meaningless judgement on record - So what?
A full apology would probably be deemed as sufficient satisfaction. The plaques themselves would be merely optional Goodwill. Let's hope I'm wrong.
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Reading that again just makes me more sure that if VW fold on this then it will definetly be the last VW I buy.
But it is NOT Volkswagen Germany who are the culprits, it is actually Volkswagen UK who are being utter cnuts. Volkswagen Germany build superb cars, but are woefully let down, "Customer Service-wise" in the UK buy our stealers and VWUK. :angry:
Just feels that you are having the wool pulled over yuor eyes a little bit and makes me feel rather cheated.
I agree whole-heartedly. :smiley:
I think Audi will be the big benefactor in all this as I personally think I will be going back to the S3 if this is not sorted out to all us (the buyer's) satisfaction.
But don't forget that Audi UK is simply a division of "Volkswagen Group United Kingdom Limited" - and Audi customers, even RS and R8 customers still suffer disgracefull conduct by VWUK.
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....
Guys, I'm sorry to point out that "Edition 30 will be limited to 1,500 units" is absolutely not the same as a special "Limited Edition" which, by definition, would have been numbered as such anyway.
Just hope you get your plaques, chase it up, but move on and enjoy what is a great VeeDub.
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This excerpt on fifth gear says 1500
http://fifthgear.five.tv/jsp/5gmain.jsp?mnk=221&featureid=884&description=VW+Golf+GTI+Edition+30
and Auto Express
http://www.autoexpress.co.uk/carreviews/firstdrives/204459/volkswagen_golf.html
Im sure at home I have an old VW Driver with this figure confirmed too! I will check when I get home and report back if successful!
Fifth Gear and AutoExpress are both laughable and pathetic examples of so-called reliable journalism, and both are not "official sources", so are completely irellevent to this specific issue.
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but the one greenhouse posted is
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might be missing some of the point here but that letter above states the Edition 30 WILL NOT BE NUMBERED
so why go to the bother of having plaques produced :undecided:
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it goes back to vw saying 1500 and then making more and people asking y so they said they would produce a plaque to shut us up :lipsrsealed:
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it goes back to vw saying 1500 and then making more and people asking y so they said they would produce a plaque to shut us up :lipsrsealed:
righto
i'll have a word with my missus - she works for Trading Standards - i'll show here that letter and see what input she can provide :smiley:
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what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
How's this? :huh:
(http://i283.photobucket.com/albums/kk284/Greenouse/scan0001.jpg)
Providing that is actually genuine, then that would be deemed perfectly acceptable proof that the Ed30 was being sold in just 1500 units. For VW to subsequently make, and sell more than 1500 units is deemable as a "breach of contract". This could be remedied in a variety of ways, though financial compensation would be the most reasonable at this stage.
What is also clear is that they state the car will NOT be numbered. Therefore, if VW fail to supply the plaques, then this is a more difficult legal scenario. As that letter stands, they are under no legal obligation to provide plaques. However, if they have subsequently written to Ed30 owners stating they will now issue plaques, then they will have to honour that pledge.
Whatever happens though, these plaques should simply be seen as a "goodwill guesture", and should NOT be used as a levering point for compensation for the overbuild.
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thats my thoughts TT its a goodwill gesture for them saying 1500 and them making more
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....
Guys, I'm sorry to point out that "Edition 30 will be limited to 1,500 units" is absolutely not the same as a special "Limited Edition" which, by definition, would have been numbered as such anyway.
But you have missed the crucial point. That article clearly states "1500" - wording which "pads out" such clearly defined numbers is irellevent.
Just hope you get your plaques, chase it up, but move on and enjoy what is a great VeeDub.
Agreed. But I would be pi$$ed off too.
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Just hope you get your plaques, chase it up, but move on and enjoy what is a great VeeDub.
Agreed. But I would be pi$$ed off too.
....Imo, life's too short to get p!ssed off by such matters. Worse things happen at sea, etc.
:cool:
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So VW have clearly screwed up for which they have apologised. As expected anything that doesn't involve payment by the customer takes longer than you having the leverage of holding back payment.
Im annoyed it has taken longer than promised, but to be honest I expected it and as such am happy to wait. The good news at least is they have now been produced and should be with us soon.
Keep the faith! :smiley:
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So VW have clearly screwed up for which they have apologised. As expected anything that doesn't involve payment by the customer takes longer than you having the leverage of holding back payment.
Im annoyed it has taken longer than promised, but to be honest I expected it and as such am happy to wait. The good news at least is they have now been produced and should be with us soon.
Keep the faith! :smiley:
I agree Greenouse, but I still concerned by the responses I have seen from VW regarding the plagues so will continue to put this all in writing to them.
I can't complain too much about the overbuild as I am one of the 800 people who benefited from it. :smiley:
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So VW have clearly screwed up for which they have apologised. As expected anything that doesn't involve payment by the customer takes longer than you having the leverage of holding back payment.
Im annoyed it has taken longer than promised, but to be honest I expected it and as such am happy to wait. The good news at least is they have now been produced and should be with us soon.
Keep the faith! :smiley:
I agree Greenouse, but I still concerned by the responses I have seen from VW regarding the plagues so will continue to put this all in writing to them.
I can't complain too much about the overbuild as I am one of the 800 people who benefited from it. :smiley:
I agree with the approach your taking Steve and would never knock you for going to the effort you have! This is taking far too long but Im sure VW will come good. :wink:
Now you put it that way Im sure my car would have been part of the 'overbuild' too! :shocked: (Mar 08)
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Robin, read what it says in MATed30. I could be mistaken , but dont they say "LIMITED" in their headline??
But that info which was quoted by MAT is NOT from an official source, and is therefore meaningless, and has no legal status whatsover. Just journos spewing out bollox. :rolleyes:
T_T, vw driver had a section a few months back about these plaques are coming, so maybe some truth in it after all.
Fairy nuff, but did VW Driver make any official comments on the production run of 1500 units?
Yes they did T_T :smiley:, i have the issue here somewhere amongst my Ginsters wrappers :wink:
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i have the issue here somewhere amongst my Ginsters wrappers :wink:
....Didn't you know that Ginsters causes brain damage and loss of memory!? :evil:
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i have the issue here somewhere amongst my Ginsters wrappers :wink:
....Didn't you know that Ginsters causes brain damage and loss of memory!? :evil:
What! :shocked: Pies and wanking - my brain must be the size of a pea! :embarassed: :evil:
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thats the one i have too, i have a further page that one has a name of David Allen (product manager) as the sender
what about informing PVW, Golf+, EVO, Top Gear, edition 38, club GTi, newspapers, 5th gear - basically anyone in the motoring world with some sort of clout - or to sufficiently embarass VW - we all bought a car that was sold to us all as a 1500 only production run ONLY - not god knows how many more !!
Is there any actual written evidence of the production run being limited to just 1500 cars. If there is, and it is verifiable, then all 2300 Ed30 could actually sue Volkswagen for breach of contract - either as individuals, or as a group action. Trading Standards - preferably the Trading Standards for Milton Keynes council (because that is where VW UK is officially based) would definately offer some advice, and may even take up your case. It is basically selling goods under "misrepresentation".
....I think you would lose your case on this question of being sold to as a 1,500 production only because you will most likely find that there is no written evidence to VW limiting their production run. A "Special Edition" is not the same as a "Limited Edition" and no Limited Edition was ever declared.
I agree on being cautious with the wording - however, if verifiable official sources give a definative number, ie "1500", then the wording is irrelevent, and if VW did build, and more importantly, SELL 1501 or more Ed30s, then they have clearly mis-sold a product. UK law is very clear on these issues. But the real crux is actually finding the correct official info. :wink:
How's this :huh:
(http://i283.photobucket.com/albums/kk284/Greenouse/scan0001.jpg)
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That is genuine TT as I have a copy too - given to me by my local stealer in November/December 2006.
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That is genuine TT as I have a copy too - given to me by my local stealer in November/December 2006.
did it have writing on page one ?, i.e a price wrote in pen
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Nope... why?
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Nope... why?
just wondered where i got my copy from, as it has writing on it (its a scan i got of the net and kept just in case)
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That is genuine TT as I have a copy too - given to me by my local stealer in November/December 2006.
did it have writing on page one ?, i.e a price wrote in pen
Yep... got that one some where. It was a Pdf file.
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thats the one i have but cant bloody find it :rolleyes: will keep looking on my computer
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here
(http://i2.photobucket.com/albums/y8/182_blue/aaass.jpg)
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Mine is clean :rolleyes:
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This is a copy of the mail I received from VW today.
" ...the Case manager for your issue, has asked me to let you know that the plaques for the special Golf Limited Edition 30 are now with our headquarters in Milton Keynes. If your vehicle is part of this Limited Edition, your plaque will be sent to you direct as soon as possible. It will arrive with fitting instructions."
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i have just sent them an email again :rolleyes: 1 a week at the mo :rolleyes:
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This is a copy of the mail I received from VW today.
" ...the Case manager for your issue, has asked me to let you know that the plaques for the special Golf Limited Edition 30 are now with our headquarters in Milton Keynes. If your vehicle is part of this Limited Edition, your plaque will be sent to you direct as soon as possible. It will arrive with fitting instructions."
We'ill probably get them when the MK6 Ed35 arrives on the scene :grin: :grin: :grin: :grin: :grin: :grin:
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Do we know how many plaques they have???
have they just made 1500 for the first lot ED30 that where supposed to be made for the UK, or have they made the total of 2000 odd???
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Do we know how many plaques they have???
have they just made 1500 for the first lot ED30 that where supposed to be made for the UK, or have they made the total of 2000 odd???
i doubt anyone knows for sure
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Could be on the 1500 uk dealer sold cars and imports ones wont get them! :undecided:
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i would think they will supply 2300 with plaques, not sure about this number to be honest , i seen 3 yesterday only went to birmingham and back !!!!!
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I doubt they'll be numbered because of the overrun in production - plus it would probably cost a few pennies more to print them which VW would never do - tight ar5ed rip-off liars. :angry: :angry:
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So... a number of questions remain...
How many plaques?
Numbered or not?
1500? or 2300? or other?
When are they being sent?
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So... a number of questions remain...
How many plaques?
Numbered or not?
1500? or 2300? or other?
When are they being sent?
All these questions..and more...will be answered in next weeks episode of........ SOAP
doop do do da do dobedoo... :laugh:
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Could be on the 1500 uk dealer sold cars and imports ones wont get them! :undecided:
Later one are the fastest one anyway. We don't need a plaque.. :grin:
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Hello there!
I´m just a dumb swede but I still want to ask you a question regarding the ED30.
In Sweden we only got 30 cars (GTI 30 Edition), how many did you get in the UK?
I wonder if this plaque is something that is possible to order for the Swedish cars aswell?
Best Regards.
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Dear All,
Any further updates ?
Regards,
Gareth
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Dear All,
Any further updates ?
Regards,
Gareth
My Letter (with 48 names on it) was delivered to VW UK's Managing Director on friday via recorded delivery, so at best would expect some written confirmation this week before a formal response 1-2 weeks after that.
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Dear All,
Any further updates ?
Regards,
Gareth
My Letter (with 48 names on it) was delivered to VW UK's Managing Director on friday via recorded delivery, so at best would expect some written confirmation this week before a formal response 1-2 weeks after that.
Nice one, cheers Steve
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Yes well done stevePG :smiley:
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^^^^^ Wot they said! Nice one Mr PG :wink:
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48names = nice :)
Not bad for a quick show of hands :smiley:
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Thanks Steve.
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Top man Steve and a big thanks for doing it :smiley:
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Good work Steve - let's hope we get a positive response :smiley:
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48names = nice :)
Not bad for a quick show of hands :smiley:
If I am honest I would have liked to have more names but 48 is better than just one I suppose :undecided:
Thanks for the nice comments guys, I will keep you posted on progress :afro:
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So... a number of questions remain...
How many plaques?
Numbered or not?
1500? or 2300? or other?
When are they being sent?
All these questions..and more...will be answered in next weeks episode of........ SOAP
doop do do da do dobedoo... :laugh:
Goodness me I'd forgotten about that series!!!
http://en.wikipedia.org/wiki/Candy_Azzara
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Bought a ed 30, pick it up on friday, 7 months old. How do i get my plaque. :drool:
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Bought a ed 30, pick it up on friday, 7 months old. How do i get my plaque. :drool:
your kidding right ? :grin:
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Bought a ed 30, pick it up on friday, 7 months old. How do i get my plaque. :drool:
your kidding right ? :grin:
I think not :shocked: :laugh:
Cohiba, firstly make sure your VW dealer updates the system to show you are now the registered keeper or the previous owner will probably receive a plaque if/when they are available. :smiley:
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Dear All,
Any further updates ?
Regards,
Gareth
My Letter (with 48 names on it) was delivered to VW UK's Managing Director on friday via recorded delivery, so at best would expect some written confirmation this week before a formal response 1-2 weeks after that.
Cheers, lets see if we get a result. :smiley:
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Bought a ed 30, pick it up on friday, 7 months old. How do i get my plaque. :drool:
your kidding right ? :grin:
I think not :shocked: :laugh:
Cohiba, firstly make sure your VW dealer updates the system to show you are now the registered keeper or the previous owner will probably receive a plaque if/when they are available. :smiley:
ohh, i thought the tongue out was a joke thing :laugh:
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Bought a ed 30, pick it up on friday, 7 months old. How do i get my plaque. :drool:
your kidding right ? :grin:
I think not :shocked: :laugh:
Cohiba, firstly make sure your VW dealer updates the system to show you are now the registered keeper or the previous owner will probably receive a plaque if/when they are available. :smiley:
ohh, i thought the tongue out was a joke thing :laugh:
It is but he used the drool smiley, so maybe he just a bit crazy or very excited at the thought of getting his ED30 on Friday? :grin:
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Like a dog with 2 _icks
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got an email today :rolleyes: do you get the feeling no one at VW has a f***ing clue :angry:
Thank you for your recent email in relation to the Golf Edition 30 plaques.
As previously advised we may have a 3-4 month waiting time for the plaques to arrive. If you have any questions relating to the above, please contact our Customer Service Department on the free phone number provided.
I thank you for your patience in the meantime.
Yours sincerely
Leon High
Customer Services Advisor
Coprrespondence Team
Volkswagen Customer Services
Tel - 0800 0833 914
Fax - 0844 844 0514
E-mail - volkswagencustomercare@volkswagen.co.uk
Website - www.volkswagen.co.uk
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What the f#*? are they talking about 2-3 months? :angry: I was told by VW Customer services over the phone that they had already arrived?!
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i know i have sent them the email they sent me saying they had turned up at head office :rolleyes:
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What the f#*? are they talking about 2-3 months? :angry: I was told by VW Customer services over the phone that they had already arrived?!
Exactly, this was one of the key points of my letter that the commication has been very misleading and inconsistant. It's a total joke and just makes me think they are trying to ride it out so we all forget about it.
We shall not be letting them get away with this one :angry:
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Yours sincerely
Leon High
Customer Services Advisor
Coprrespondence Team
Volkswagen Customer Services
Tel - 0800 0833 914
Fax - 0844 844 0514
E-mail - volkswagencustomercare@volkswagen.co.uk
Website - www.volkswagen.co.uk
You know they are talking crap when they can't even spell Correspondence >>>> "Coprrespondence"???
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VW customer service is shocking.
My Blue R32 and its amazingly bad build quality started the ball of discontentment rolling for me along with wheel fronts "dropping off"
http://www.golfgtiforum.co.uk/index.php?topic=41645.msg332146#msg332146
http://www.golfgtiforum.co.uk/index.php?topic=73144.0
That’s why we both drive BMW's now - excellent products & dealers that really do go the extra mile.
BMW could do an advert "Doc has a car for 10 months and still loves it - buy one" - enough said really :wink:
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went to my local dealer this morning to book Phylis in for service in 2 weeks, and asked him to check Vw's internal memo system for any
such thing reference these Plaques, and once again, absolutley nothing mentioned anyway about them.
This looks like a load of baloney to me...... He said normally if anything happens within Vw Headquarters at milton keynes he can see all the
memo's going around, but nowt on these Plaques.
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Would you not get some made from billet then sell some to VW?
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Seriously - I'll contact an engineer and get a price if you like?
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BMW really are quality cars with great engines.
VWs are two notches below, with Audi in the middle.
It was the DSG box that shoved me onto a VW, and I'm quite happy about it (cheapness is good).
Now BMW are slowly releasing their DCT box VWs only edge (besides cost) is lost.
135i DCT anyone?
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Bmw service should be better when you look at their servicing costs :shocked:. My dad paid over £1k for a service on his M5
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Just got this today
Thank you for your email of 14 October 2008.
Sarah Schofield, the Case Manager for your case, has asked me to apologise for the confusion over the plaques for the Edition 30 Golf. They are, indeed, with our Head Office.
Sarah asks that you send us the registration number of your vehicle and your full postal address including postcode. She will then ensure that these details are entered on the appropriate spreadsheet.
Yours sincerely
Daniel Townsend
Volkswagen Customer Service Centre Advisor
Correspondence Team
VOLKSWAGEN UK
T: +44 (0)800 083 3914
F: +44 (0)113 393 2590
E-mail: volkswagencustomercare@volkswagen.co.uk
Internet: www.volkswagen.co.uk
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Matt your details are now on the appropiate spreadsheet. yippitee fooking ahyeee :grin:
is she a mental so after what seems like forever you have just been told that you will get one. you think she would have realised that you know your getting one you just want to know when. :rolleyes:
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i know fella its funny but i email them every week :rolleyes:
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Would you not get some made from billet then sell some to VW?
Good idea.. first one to do it gets to keep either number 1 or 30 for their car :grin: :grin: :grin: :grin: :grin: :grin:
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Does anyone have a spec or picture for these or are they unicorns?
Where are they to be fitted?
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Does anyone have a spec or picture for these or are they unicorns?
Where are they to be fitted?
nobody has a clue, not even VW by the looks of it
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Does anyone have a spec or picture for these or are they unicorns?
Where are they to be fitted?
nobody has a clue, not even VW by the looks of it
I will try and find out :wink:
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nice one mate, would be good to know
Does anyone have a spec or picture for these or are they unicorns?
Where are they to be fitted?
nobody has a clue, not even VW by the looks of it
I will try and find out :wink:
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my car is an ex dealer demo on a 56 plate, so I demand a low number :laugh:
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I wonder how many NUMBER ONES there will be lol :laugh: VW marketing...gotta love these tossers.. :grin:..
Try sending this bloke a mail...see what happens! :0) nothing probably... but he is a name that was published in various online marketing things I noticed a while back, :rolleyes: He never replied to me about their fixed price guarantee for dealer fitted options which proved to be crapola....so either he is a made-up-name OR I guessed his email addy wrongly...
'daniel.hill@volkswagen.co.uk'; OR
'danielhill@volkswagen.co.uk'; OR
'dhill@volkswagen.co.uk'
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My car was in for its first service and whilst I was there I asked about the plaques. Two service advisors and the sales manager hadn't heard anything about them but said they would enquire. An hour later I got a phonecall to say they had contacted VW Sales and they said there is nothing planned for them at the moment, but may be in the future although it's not definite!
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Had a call from the VW correspondence centre today confirming receipt of the letter today and to advise the following: -
1 – The Plaques are in Milton Keynes (arrived this week) they will have a distribution timescale for these towards the start of next week. However they are being produced in batches so not all owners will get them at the same time. I have asked for specific details on this.
2 – The plaques are designed to be fitted to the interior of the car and will be numbered. Again I have asked for specifics on this.
3 – They will be checking all the registration numbers provided and have already found some of the owners details aren’t correctly recorded on VW systems. I have asked for the list to be sent to me so I can inform the relevant people as without this you will not receive a plaque.
It’s the standard response I expected so will give them a few days to come back on these points before starting to follow this up and escalating the issues if we not get a satisfactory response from them.
Regards,
Steve
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Thanks for keeping us informed SteveP :smiley:
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Good work Steve - hopefully we get a few specifics out of them so we can gauge how truthfull they are being :laugh:
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You know what'd really pee me off?
If after all this, the plaques turn out and they're crappy bits of metal/plastic poorly crafted and wonky numbering!
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:lipsrsealed:
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Whilst I was a TT owner there was a lot of TT's developing faulty dashpods, owners were getting nowhere with Audi, with replacements costing anything up to £800, this went on for quite a while until BBC's Watchdog got on the case then suddenly Audi started replacing faulty ones up to four years old free of charge!!!! and refunding those who had shelled out of their own pocket.Amazing what a bit of bad publicity can do.
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....and with the credit crunch, downturn in the economy and VW bringing out the MKVI - the last thing they would want is bad press :wink:
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Top job Mr PG :smiley:
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Nice one Steve! :wink:
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Nice one Steve!
Keep us informed.
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my car is an ex dealer demo on a 56 plate, so I demand a low number :laugh:
mine too , i believe mine is one of the first of six vw demo s in the uk , 2 where white , 2 red , 2 black !! mine is dec 06 on a 56 plate , any one beat that ? :grin: