Author Topic: Edition 30 Plaques  (Read 12200 times)

Offline duzza

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Re: Edition 30 Plaques
« Reply #10 on: 01 September 2008, 13:44 »
They actually called me to confirm they were sending them out soon when I enquired via email
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Offline 182_blue

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Re: Edition 30 Plaques
« Reply #11 on: 01 September 2008, 13:45 »
i have 3 emails also, here is one
(this one telling me they didnt get my private plate change)

  

Quote
Dear Mr ********

  

Thank you for your email regarding the plaque for Golf Edition 30 owners.

  

I can confirm that every owner of an Edition 30 will receive a plaque.   The plaque is to be fitted inside the vehicle and fitting instructions will be provided with the plaque.

  

On checking our records I can confirm that your new registration number ******, is not registered on the Volkswagen database.   In order to update our records, could you please take your V5 with the new registration number into your local Volkswagen retailer.   They will then update this information onto our systems.  

  

Should you have any further queries regarding this issue, please do not hesitate to contact me.

  

Yours sincerely

  

  

Carron Cusworth

Correspondence Advisor

  

Volkswagen Customer Services

Direct Line: 0800 0833920

Fax: 0113 3932590

E-mail: volkswagencustomercare @volkswagen.co.uk

Website: www.volkswagen.co.uk

  

Volkswagen Group United Kingdom Limited

Registered Office: Yeomans Drive, Blakelands, Milton Keynes, MK14 5AN Registered in England No: 514809.



This email and any files transmitted with it are confidential and it

may be privileged. It is intended solely for the use of the

individual or entity to whom it is addressed. If you have received

this in error, please contact the sender and delete the material immediately.
« Last Edit: 01 September 2008, 13:50 by 182_blue »

Offline 182_blue

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Re: Edition 30 Plaques
« Reply #12 on: 01 September 2008, 13:47 »
then this (i actually commented that my dealer didnt know anything about the plaques on this one)

Quote
Dear Mr ********

 

Thank you for your email.

 

I can confirm that your vehicle registration number ***** is now registered on our systems.   Parkway  Volkswagen may not be aware of the plaques as they will be sent directly to the owners of the Golf Edition 30 vehicles.

 

I will forward any updates I receive onto you regarding the plaque.

 

I hope this information proves useful.

 

Yours sincerely

 

 

Carron Cusworth

Correspondence Advisor.

 

Volkswagen Customer Services

Direct Line: 0800 0833920

Fax: 0113 3932590

E-mail: volkswagencustomercare @volkswagen.co.uk

Website: www.volkswagen.co.uk

 

 

Volkswagen Group United Kingdom Limited

Registered Office: Yeomans Drive, Blakelands, Milton Keynes, MK14 5AN Registered in England No: 514809.



This email and any files transmitted with it are confidential and it

may be privileged. It is intended solely for the use of the

individual or entity to whom it is addressed. If you have received

this in error, please contact the sender and delete the material immediately.
« Last Edit: 01 September 2008, 13:50 by 182_blue »

Offline joesgti

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Re: Edition 30 Plaques
« Reply #13 on: 01 September 2008, 13:49 »
^^^ well email them again and ask when they will be coming??


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Offline 182_blue

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Re: Edition 30 Plaques
« Reply #14 on: 01 September 2008, 13:51 »
^^^ well email them again and ask when they will be coming??

i have  :wink:
« Last Edit: 01 September 2008, 13:53 by 182_blue »

Offline Hurdy

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Re: Edition 30 Plaques
« Reply #15 on: 01 September 2008, 13:54 »
^^^ well email them again and ask when they will be coming??

i have  :wink:

 :cool:
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Offline Teutonic_Tamer

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Re: Edition 30 Plaques
« Reply #16 on: 01 September 2008, 14:00 »
so those of us like me with official letters from VW are liars !!!

Would seem to be par for the course regarding VW UK customer services.  I too am having a fcuking nightmare with em, on a different range of issues, I hasten to add.  Twisting facts is another ploy VW UK CS seem to use!  :angry:
Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo


Offline garethmk1

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Re: Edition 30 Plaques
« Reply #17 on: 01 September 2008, 15:57 »
Sorry guys, wasn't implying anyone was lying at all - that was from the horses mouth at VW customer care this morning, they were to be honest rather unhelpful with all of my queries.  They stated that there would be no edition 30 plaques and that the only "numbered" golf of recent years was the 25th Anniversary Mk4.  I'm sorry if anyone has taken offence by the post it wasn't meant at that - just to have had a scarcastic undertone.  I have been keeping a keen watchful eye on all the "plaque" threads over the last few months and have seen the emails sent to other forum members - I unquestionably believe them.  I was just stating what the chimps at customer care stated. 

Regards to all,

Gareth
<br />Mk5 Golf GTi Edition 30 No:- 2101, 3Dr, Tornado Red, Rear Tints, RCD510 & Sound Pack, Arm Rest

Mk1 Golf GTi 16v, Helios Blue, Too Many Mods To List .....

Offline 182_blue

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Re: Edition 30 Plaques
« Reply #18 on: 01 September 2008, 16:52 »
i dont think anyone aimed it at you mate, just VW, im hoping the muppet you spoke to just didnt know anything about it, guess we will see

Offline candy turbo

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Re: Edition 30 Plaques
« Reply #19 on: 01 September 2008, 17:58 »
my letter from vw uk dated 16 th may 2008 states that " every edition 30 will be supplied with an individual plaque for their vehicles , however the process will take between 3 and 6 monthsfor the production and distribution "   i think as many ed 30 owners as poss need to e mail or ring vw uk  cust services and lets find out whats going on !!! :angry:
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