Dsg gti box playing up?

[Ed35 chunk]

Dealer told myself today that there was no oil in the dsg box when they tried to empty and refill, they refilled it only to still tell me I had to pay 4k for a new box lol spoke to customer services who where also aware my car had not enuf oil in the gearbox and they also backed up that I have full warrenty on my car excluding powertrain after the remap. Vw tech has requested pictures of box to look for leaks, if there are no leaks then it's down to vw for not filling my box! But I've been warned they stil car void the work as the remap might have to do with the loss of oil due to more power witch is crap

[Buck]

Well that's a ray of sunshine and hope.

If it was out of oil that'd explain the problems you had - I just wonder why it had no oil?! Surely no matter what you do to the engine in terms of mapping would cause it to burn oil (I could understand if something had broken due to increased torque etc.) - surely it must be a leak or perhaps it was never filled in the first place?!

[Ed35 chunk]

Well there's hopefully light at the end of the tunnel but after some of the sh!t they have talked to me I'm sure they will have a excuse and blame the map lol

[Big_Dave]

Dealer told myself today that there was no oil in the dsg box when they tried to empty and refill, they refilled it only to still tell me I had to pay 4k for a new box lol spoke to customer services who where also aware my car had not enuf oil in the gearbox and they also backed up that I have full warrenty on my car excluding powertrain after the remap. Vw tech has requested pictures of box to look for leaks, if there are no leaks then it's down to vw for not filling my box! But I've been warned they stil car void the work as the remap might have to do with the loss of oil due to more power witch is crap

I'm sorry, so they may admit that they didn't fill it correctly but aretry to tell you it's your fault for mapping!? That's a claim under consumer's rights straight away if they make you pay!

Not to kick you whilst you're down, but waiting to tinker with the car until it's done 1000 miles is adivisable. That tends to be when production niggles show, especially considering you were having problems with the box.

They're out of order though trying to knock this claim on its head though.

How long until VW class the DSG as a wear part, and exclude the warranty on it completely do we think!? 

[Ed35 chunk]

Just when I fault the problem was coming to a end. Vw garage now telling me there was some kind of mistake and that they did not empty it out they topped it up with half a litre, so there now charging me to find the problem in the box 

[Mr GTD]

Just when I fault the problem was coming to a end. Vw garage now telling me there was some kind of mistake and that they did not empty it out they topped it up with half a litre, so there now charging me to find the problem in the box 

Oh dear pal, so what are they actually doing with regards to charging you? Have they given you a bill of some sort or a figure?

Sad times mate, sad times!

[Edi35]

Just when I fault the problem was coming to a end. Vw garage now telling me there was some kind of mistake and that they did not empty it out they topped it up with half a litre, so there now charging me to find the problem in the box 

I would challenge them on the story change and ask for a copy of the report so you can see what has been done. Might not resolve the issue but worth asking the question if it helps progress this?

[Ed35 chunk]

They first told me no oil was in box there now saying there was oil in box and that when they removed fill bung none came out but they filled it up with 300 ml to the point it was running out

[Jimmymature]

They first told me no oil was in box there now saying there was oil in box and that when they removed fill bung none came out but they filled it up with 300 ml to the point it was running out

What have REVO had to say about all this?



Jim

[Ed35 chunk]

Kev from revo called vw costumer services and had a chat but didn't get no where