I had the same with a credit card a couple of years ago. It's a right pain getting the money back, reissue of credit cards etc, but it does all work out in the end. Sorry to hear about that, hope you get sorted out ok.
Thank you. The bank has already refunded the money and a new card is on the way. They are quite effecient.
Bumper still driving me insane.
Now they say:
(1) It could be a faulty bumper but this cannot be as VW would
never release a car with this problem.

(2) It could have distorted when they drilled the holes for the Number Plate, not when they screwed it on.
(3) I must have been hit by another car! O yeah, exactly in the Number Plate area!

I think not you muppets.

Petra

, the Inchcape Chiswick Warranty Manager does not think it is a warranty problem and has referred it back to VW Inchcape Telford.
The bodyshop wants to replace the whole bumper and spray the boot lid and the rear quarter panels. Cost £350+VAT.
I think this is overkill and can't begin to imagine all the problems that will ensue.

Let's see how things pan-out on Monday. I am so busy at present and this is just becoming a problem I can do without.