Hi Snoopy, sorry to hear about your problems still. I was contacted by my dealer yesterday who told me I'm still 06/10 unconfirmed, but that contrary to what VW customer service told me last week, of 28 Feb being the VAT cut off point, the dealer had spoken with VW and my VAT will not go up, provided I make no changes to my order even though it is still unconfirmed!
Although as I posted after speaking with VW UK last week, I was told the supply of RCD510s has been an issue, but this has apparently been resolved. Quite whether I'm willing to believe anything VW tell me though.......