GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: EliteBajan on 03 April 2013, 14:01
-
Well where do I begin?
Went to bed about 1am Saturday, then got a call from my neighbour about 8am to say that one of my bay window panes is on the floor. Rushed downstairs to find the car had been stolen off the drive!
They were only interested in the car and nothing else in the house was touched. I had my keys on the side in the kitchen. Now I'm waiting on the insurance company (insured with VW) to sort it all out.
I don't know if they will be able to locate a new mk6 or if they can't will they agree to replace it with a mk7? Just didn't need all the aggravation.
-
Oh man thieving horrible people you work hard and you get that not good at all, :angry: I know parkway vw have got pre reg mark 6 gti's left anyway hope all goes well buddy :sick:
-
I bought mine brand new, so will not accept pre reg car unless they are offering something with really good spec. And that will be the problem, because as I understand it VW told all dealers to register any remaining GTI stock before the mk7 went on sale.
-
Really sorry to hear this. Did you have GAP insurance?
Was at a work meeting the other day which the Police attend and they said this type of crime is rapidly increasing. Same thing happened to my neighbour couple of years ago, broad daylight and they were upstairs in their house at the time - thieves walked in, picked up car keys and drove off in it.
Hope it all works out ok.
-
I bought mine brand new, so will not accept pre reg car unless they are offering something with really good spec. And that will be the problem, because as I understand it VW told all dealers to register any remaining GTI stock before the mk7 went on sale.
can understand we're your coming from as I understand I think they all have a reasonable spec but probably wouldn't feel the same anyway hope all goes well
-
B@stards...
Join the ever growing club of disheartened car owners.
Been there myself (as have many forum members here!) And know just how you feel.
Hope the scum are found and you get your car back.... As well as feeling safe in your own home once again!
-
I feel for you.
What's the reg no on the off chance it hasn't been changed, or someone sees it dumped/unloaded from a container?
-
Shocking - at least you are all OK
Might be worth getting someone to look at your windows - depending on age and from what you describe, they may be externally beaded - means they can unclip the plastic beading and then take the window unit out from outside. They are all internally beaded these days.
Hope you get a good response from your insurance company
-
Sorry to hear this Elite...
There are some real scumbags out there and this seems to be there preferred game at the min we've had a few threads come up for the same reason and as people have said it seems to be on the rise, I just hope this situation gets sorted satisfactory to your benefit...
Good luck and let us know how you get on...
-
Mother fookers! Sorry to hear this mate, this would be my worst nightmare!
-
There has also been a spate of RNS thefts recently as well.
-
Gutted :sad: sorry to hear about this and hope you get sorted out with the insurance and your new motor.
Scumbags :angry:
-
Bad, bad news.
Sorry to hear about this.
-
Really sorry to hear this... its not just the car but the fact they have been in your home :cry:
-
vvvvvvvankers . unfortunatly windows beaded from the outside can be out in seconds . hope you get sorted
-
Thanks everyone, its really frustrating! All the backwards and forwards trying to get it all sorted out. The biggest annoyance has been VW Finance who you just can't get to speak to anyone. Yesterday I spent 45mins on hold waiting to speak to someone in customer services! And still didn't manage to speak to a sole person. I'm with VW Insurance and I still haven't received any paper work from them. In the end yesterday I phoned up and asked couldn't they email me the paperwork? "Oh yes of course we can!" So why didn't you do that since Saturday.
Sorry folks, moan over!!
Just be careful with your prize possessions as its such a pain in the arse to get it replaced.
-
Really sorry to hear this. Did you have GAP insurance?
Was at a work meeting the other day which the Police attend and they said this type of crime is rapidly increasing. Same thing happened to my neighbour couple of years ago, broad daylight and they were upstairs in their house at the time - thieves walked in, picked up car keys and drove off in it.
Hope it all works out ok.
The car was only 5 months old so the insurance "should" replace it with like for like if its in the first year.
-
Sorry to hear about your news Bajan :sad:
We were broken into for the same reason, 6-months into my ownership. Luckily, I didn't leave the keys downstairs/in the kitchen as this is where they looked. They disappeared by the time that the house alarm fully went off. Like your intruders, mine didn't touch anything else on offer, they were just after the keys which they didn't get.
I think your baby is probably out of the country by now, so good luck with all the long-winded insurance cr*p and hope the replacement suits you well.
(The wife was very unnerved by the fact that intruders were in our home so I installed CCTV and various other safety features).
All the best pal
Red
-
Don't worry about "moaning" we'd all do it! Hope it gets sorted ASAP dude.
-
I agree with mr ginge moan away things feel better shared hope all goes well for the future stay positive and don't let them get you down :wink:
-
Sorry to hear about your news Bajan :sad:
We were broken into for the same reason, 6-months into my ownership. Luckily, I didn't leave the keys downstairs/in the kitchen as this is where they looked. They disappeared by the time that the house alarm fully went off. Like your intruders, mine didn't touch anything else on offer, they were just after the keys which they didn't get.
I think your baby is probably out of the country by now, so good luck with all the long-winded insurance cr*p and hope the replacement suits you well.
(The wife was very unnerved by the fact that intruders were in our home so I installed CCTV and various other safety features).
All the best pal
Red
Yeah my missus isn't happy, but is more concerned about me having another GTI on the drive. Truth be told I've got my own reservations. But not really sure what I should do, as I enjoyed having the car but have never had this kind of thing happen before. Part of me says I'm not going to be forced into having something I might not enjoy as much but then worry about attracting the wrong attention. I was thinking would a GTD cause as much of a fuss? But the cars look so similar I can't see that being any different. No offence intended to the GTD owners :embarrassed:
-
The car was only 5 months old so the insurance "should" replace it with like for like if its in the first year.
[/b]
Sorry, should have seen that from your sig and nothing wrong with a good moan :smiley:
Seems that they are targeting cars around 6 ish months old - mines 7 months, so I'll be taking my keys to bed with me from now on.
-
I leave my keys downstairs, wouldn't want anyone coming upstairs when the wife and kids in their beds. Must be horrible to have this happen to you.
-
Sorry to hear about your news Bajan :sad:
We were broken into for the same reason, 6-months into my ownership. Luckily, I didn't leave the keys downstairs/in the kitchen as this is where they looked. They disappeared by the time that the house alarm fully went off. Like your intruders, mine didn't touch anything else on offer, they were just after the keys which they didn't get.
I think your baby is probably out of the country by now, so good luck with all the long-winded insurance cr*p and hope the replacement suits you well.
(The wife was very unnerved by the fact that intruders were in our home so I installed CCTV and various other safety features).
All the best pal
Red
Yeah my missus isn't happy, but is more concerned about me having another GTI on the drive. Truth be told I've got my own reservations. But not really sure what I should do, as I enjoyed having the car but have never had this kind of thing happen before. Part of me says I'm not going to be forced into having something I might not enjoy as much but then worry about attracting the wrong attention. I was thinking would a GTD cause as much of a fuss? But the cars look so similar I can't see that being any different. No offence intended to the GTD owners :embarrassed:
the gtd and gti are both fun to drive the problem is these morons that steal cars today need the keys to the car because the security is that good that they can't start them without them. I think both you and your partner have both lost confidence and are concerned if you have another nice car these morons will do the same thing. I think at this point in time you both need time and look at how you can prevent it happening again? Sorry if I have gone into it to deep but it is a free country and if you want something nice then you should have it
-
The car was only 5 months old so the insurance "should" replace it with like for like if its in the first year.
[/b]
Sorry, should have seen that from your sig and nothing wrong with a good moan :smiley:
Seems that they are targeting cars around 6 ish months old - mines 7 months, so I'll be taking my keys to bed with me from now on.
I remember years back a friend on another car forum slept with his car keys under his pillow, woke up in the middle of the night to feel an arm going under his pillow :shocked: anyway this intruder ended up well and truly broken to pieces lots of broken bones but the guy whose house was broken into got nearly 3 years in jail :shocked: :cry:
-
The car was only 5 months old so the insurance "should" replace it with like for like if its in the first year.
[/b]
Sorry, should have seen that from your sig and nothing wrong with a good moan :smiley:
Seems that they are targeting cars around 6 ish months old - mines 7 months, so I'll be taking my keys to bed with me from now on.
I remember years back a friend on another car forum slept with his car keys under his pillow, woke up in the middle of the night to feel an arm going under his pillow :shocked: anyway this intruder ended up well and truly broken to pieces lots of broken bones but the guy whose house was broken into got nearly 3 years in jail :shocked: :cry:
Yep and sadly this is the way the cookie crumbles now :angry: you can't even protect your own property now without you personally getting done for it... :angry:
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
-
Reasonable and proportionate force can be used to prevent a crime being prevented I.e.punch someone to be able to get to a phone, but don't chase them down the road with a baseball bat.
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
Am I reading this write? Is it a typo...?
So you park the ED in front of the van then...?
-
A sad day :sad:
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
Am I reading this write? Is it a typo...?
So you park the ED in front of the van then...?
Maybe he means he drives on forwards so golf first then the van? I hope so anyway :shocked:
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
Am I reading this write? Is it a typo...?
So you park the ED in front of the van then...?
Don't worry Mr GTD, as Obbzi says, I drive the GTI on first and then the van is parked so it is blocking me in :smiley:
They can have the van :grin:
btw, it's not an ED
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
Am I reading this write? Is it a typo...?
So you park the ED in front of the van then...?
Don't worry Mr GTD, as Obbzi says, I drive the GTI on first and then the van is parked so it is blocking me in :smiley:
They can have the van :grin:
btw, it's not an ED
Maybe he means he drives on forwards so golf first then the van? I hope so anyway :shocked:
Oh yeah :embarrassed: apologise and your a She? Correct...? Just for previous posters benefit... :wink:
-
Sorry to here about your car being stolen, Elite. and i hope you get it back intact.
My GTI lives in my garage so I feel it is more secure.
Maybe everybody who has a decent car should, if possible, use their garage. I live in a street of about 40 houses and only two people apart from me garage their cars.
-
Do Revo not do a remap that can also immobilize the car? Maybe time to get one? :grin:
Or park the car out on the street, that might fox the low lives!!
Personally I'd take the keys upstairs with me and let them take their chances.
Yeah agree, but won't put them under the pillow :grin:
At night we now park my partner's van behind my car, so they'd have to move that first to get to the desirable car :grin: Like to make it as difficult as possible for them (not that we should have to) :angry:
Am I reading this write? Is it a typo...?
So you park the ED in front of the van then...?
Don't worry Mr GTD, as Obbzi says, I drive the GTI on first and then the van is parked so it is blocking me in :smiley:
They can have the van :grin:
btw, it's not an ED
Maybe he means he drives on forwards so golf first then the van? I hope so anyway :shocked:
Oh yeah :embarrassed: apologise and your a She? Correct...? Just for previous posters benefit... :wink:
No worries and yeah I'm a she :kiss:
EliteBajan, how are you getting on with vw - any joy yet?
-
Apologies Booth11! :whistle:
-
Slightly off-topic maybe, but does anyone know if the Mark 6 alarm would be triggered by the windows being smashed?
I previously had a Ford Fiesta (the latest generation, pre-facelift) and someone broke in through the front passenger window and stole the sat nav from the glovebox. The alarm never went off and my wife only noticed when she went to sit down in the car the next morning and found the seat covered in glass.
I booked the car to go into Ford so they could check why the alarm hadn't been triggered but when I explained the (what I perceived to be) fault to the dealership, they told me that the alarm would only be triggered by someone attempting to start the engine or by significant movement - not by a window being smashed.
I was a bit taken aback by that...just wondered if the Golf is the same?
-
PS EliteBajan - having your house broken into and your car taken like that must be awful.
I wouldn't let them stop you getting another GTI though. Perhaps you could install one of those collapsible bollards on your drive or put up a CCTV camera as a deterrent?
-
Slightly off-topic maybe, but does anyone know if the Mark 6 alarm would be triggered by the windows being smashed?
I previously had a Ford Fiesta (the latest generation, pre-facelift) and someone broke in through the front passenger window and stole the sat nav from the glovebox. The alarm never went off and my wife only noticed when she went to sit down in the car the next morning and found the seat covered in glass.
I booked the car to go into Ford so they could check why the alarm hadn't been triggered but when I explained the (what I perceived to be) fault to the dealership, they told me that the alarm would only be triggered by someone attempting to start the engine or by significant movement - not by a window being smashed.
I was a bit taken aback by that...just wondered if the Golf is the same?
Yes the mk6 alarm would be triggered by the window being smashed, it has ultrasonic interior sensors, you can test it by putting one of the windows down a little and locking the car, then put your arm through the window after about a minute.
I always do this with a new car so i know what the alarm sounds like. ;)
-
Slightly off-topic maybe, but does anyone know if the Mark 6 alarm would be triggered by the windows being smashed?
I previously had a Ford Fiesta (the latest generation, pre-facelift) and someone broke in through the front passenger window and stole the sat nav from the glovebox. The alarm never went off and my wife only noticed when she went to sit down in the car the next morning and found the seat covered in glass.
I booked the car to go into Ford so they could check why the alarm hadn't been triggered but when I explained the (what I perceived to be) fault to the dealership, they told me that the alarm would only be triggered by someone attempting to start the engine or by significant movement - not by a window being smashed.
I was a bit taken aback by that...just wondered if the Golf is the same?
Yes the mk6 alarm would be triggered by the window being smashed, it has ultrasonic interior sensors, you can test it by putting one of the windows down a little and locking the car, then put your arm through the window after about a minute.
I always do this with a new car so i know what the alarm sounds like. ;)
Thanks Jimble - that's good to know. Might have to test it myself tomorrow...
-
I think we need a security thread!!!!!!!
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
as long as the sponge thing don't get mentioned :laugh:
-
Spoilsport, that was going to be my next post :laugh:
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
as long as the sponge thing don't get mentioned :laugh:
Easy tiger, I'm on the edge here! :laugh:
-
PS EliteBajan - having your house broken into and your car taken like that must be awful.
I wouldn't let them stop you getting another GTI though. Perhaps you could install one of those collapsible bollards on your drive or put up a CCTV camera as a deterrent?
I agree with you, I don't want to let them put me off having a GTI but............ I've got to consider how its going to affect everyone in the house. The other thing is my insurance is meant to replace the car like for like, so if I say I want something else will I lose out on the value of the car?
I may have to look into CCTV but if they wear hoods whose to know who they are anyway?
-
Sorry to here about your car being stolen, Elite. and i hope you get it back intact.
My GTI lives in my garage so I feel it is more secure.
Maybe everybody who has a decent car should, if possible, use their garage. I live in a street of about 40 houses and only two people apart from me garage their cars.
Unfortunately I don't have a garage so that's not an option, but if the thieves are brazen enough to come into your house for the keys I'm not sure if it would have made much of a difference.
What I've done is added another point upstairs to set the alarm from and make sure I set it every night not just when we're out. And I have started bringing the keys upstairs as well. Whether that makes any difference only time will tell!
Booth, the insurance are really dragging their feet and I've had to call them repeatedly just to find out what I need to send into them. They still haven't sent me a claim form and that's after a week.
-
That's what we have got,in bed the alarm is set for downstairs only.
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
as long as the sponge thing don't get mentioned :laugh:
Whats the sponge thing? :embarrassed:
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
as long as the sponge thing don't get mentioned :laugh:
Whats the sponge thing? :embarrassed:
i once and it was only once mentioned in passing nothing major i used a sponge to wash my gti :smiley:and certain members just took offence to it :laugh:
-
I think we need a security thread!!!!!!!
Might get blighted by sarcasm tho.... :laugh:
as long as the sponge thing don't get mentioned :laugh:
Whats the sponge thing? :embarrassed:
i once and it was only once mentioned in passing nothing major i used a sponge to wash my gti :smiley:and certain members just took offence to it :laugh:
Ha! Ok thanks for letting me know :smiley:
-
sorry to hear about ure car , I have a house alarm which gets put on at night and we can walk about the house ok and if the doors front/back get opened it goes off .
I leave my keys in the door lock and if the feckers are clever enough to get my keys from the lock without setting the alarm off they can have the car its a GTD though so maybe not quite as sought after , I would have liked a gti but as we do a bit of mileage the GTD was the best option .
Don't let them put you off having another 1 .
-
They would take absolutely anything if they could, not just a GTi. The copper who attended our 'break in' said that he has also attended properties which had a (to include) Honda Jazz and Suzuki Swift stolen. You'd expect that these may have been opportunist but no, they broke in at night to steal the keys for these cars too.
(i) If you have a house alarm than they only have time to rumage downstairs before the alarm goes off fully. They probably wouldn't have time to go upstairs and confront the householders.
(ii) Also, many banged-up/reformed burglars have admitted to avoiding residential properties with CCTV; (a) for the obvious reason) and (b) they do not know if the property has internal (possibly pinhole) cameras and/or security bugs inside the house.
(iii) They also think that if one property has CCTV, then others in the area will do too. Thus, meaning other CCTV systems may catch images of their transportation prior to arriving to their targetted property etc, or any other footage prior or after the crime
Hope this helps
Red
-
How are things going on the insurance front EliteBajan?
Just heard from my mate (who now lives in Boston US) - his house was broken into yesterday - car keys nicked and his Audi TT stolen from driveway :cry:
Bad times in Boston :sad:
-
Sorry to here about this Elite, must be a very stressful time at the moment.
I had a very close call about a year ago.
I was away on business and on my way home when the misses rang to say when she got from from work we had been burgled.She was in floods of tears but good thing I was on my way home that night.
I had left my GTI on the driveway, I had the keys with me but had a spare set in the house.
At some point in the day they got in via breaking into our shed and using some garden tools to open the conservatory up and then internal patio doors which were not strong enough by todays standards. They turned the house over looking for the spare set but the cu**s did find them, as I hid them well. But they did get a BMW from a street nearby. Police didn't do much apart from dust for prints.
I had GAP so was fully covered but it was a bit of a trauma to say the least and felt sick. We are ok about it now but was a real shock. I am glad I dont have to contend with the hassle of dealing with the insurance claim tw*ts and the impact on my premiums!
Now I pay £30 cpm for secure storage (no garage) for when I am not at home, it costs but its piece of mind for me and the misses. I always put the diskloc on and always park her car behind mine, so I am pretty OCD about it now.
In the future will look into alarm system and cctv and buy a house with a garage!
hope it all gets sorted out for you mate.
-
I feel like designing a fake VW key that electrocutes you with the power of a taser if you pick it up. Then I'll leave that downstairs and keep the real keys upstairs. Those thieving b******s deserve a nice shock. Hopefully that would incapacitate them while I call the coppers.
Of course the courts would probably let them off with a "you were very naughty, please don't do it again, and would you like to sue the fellow who's house you broke into?"
Makes me feel like :sick:
-
How are things going on the insurance front EliteBajan?
Just heard from my mate (who now lives in Boston US) - his house was broken into yesterday - car keys nicked and his Audi TT stolen from driveway :cry:
Bad times in Boston :sad:
Not so good!!
VW Insurance aka Allianz, have said that they are not willing to replace the car with a Mk7 as that is a new model. I have said I'm not willing to accept anything less than a new car!
Allianz are yet to put anything in writing, but I have already contacted the ombudsman who have written to them to say I have a complaint. I'm expecting a phone call tomorrow from Allianz to tell me exactly what they intend to do next at which point ill say I want it in writing. If its still no joy then I'll leave it in the hands of the ombudsman and see what they come up with.
It's been 5 weeks now and Allianz have been really poor. I've had to constantly chase them to find out what's going on, they have written to me once in that time and even then forgot to include a claim form. It took two weeks for them to get the report back from the loss adjuster.
So all in all I'm cheesed off but can only wait and see how things develop.
-
Really sorry to hear things not going well. Hopefully you'll get some joy from ombudsman, at the very least it sounds like Allianz administration of your claim has been poor :sad:
Don't know if you've seen this thread but there's a bit of info from ombudsman in it, though the circumstances of the car loss were different, it may be relevant.
http://www.golfgtiforum.co.uk/index.php?topic=246514.msg2263819#msg2263819
Hope things start to look up.
-
Really sorry to hear things not going well. Hopefully you'll get some joy from ombudsman, at the very least it sounds like Allianz administration of your claim has been poor :sad:
Don't know if you've seen this thread but there's a bit of info from ombudsman in it, though the circumstances of the car loss were different, it may be relevant.
http://www.golfgtiforum.co.uk/index.php?topic=246514.msg2263819#msg2263819
Hope things start to look up.
Thanks for the thread, it made interesting reading. Unfortunately I don't think I'll be that lucky as my insurance company don't have anybody else to rape and pillage!!
-
very sorry to hear about your situation mate, which seems to be made worse by the unwillingness of the insurance company.
if I was you mate I would ask to speak to a manager and make a formal complaint, which they will have to take seriously. if you bark loud enough, you will get what you want.
good luck anyhow and I hope things get sorted soon.
-
Really sorry to hear things not going well. Hopefully you'll get some joy from ombudsman, at the very least it sounds like Allianz administration of your claim has been poor :sad:
Don't know if you've seen this thread but there's a bit of info from ombudsman in it, though the circumstances of the car loss were different, it may be relevant.
http://www.golfgtiforum.co.uk/index.php?topic=246514.msg2263819#msg2263819
Hope things start to look up.
Thanks for the thread, it made interesting reading. Unfortunately I don't think I'll be that lucky as my insurance company don't have anybody else to rape and pillage!!
Feel for you. I'm insured with VW too!!
My mate got his TT back, all intact and still with money and CD's in glove box ......obviously didn't share his taste in music :grin:
-
very sorry to hear about your situation mate, which seems to be made worse by the unwillingness of the insurance company.
if I was you mate I would ask to speak to a manager and make a formal complaint, which they will have to take seriously. if you bark loud enough, you will get what you want.
good luck anyhow and I hope things get sorted soon.
That's who I'm expecting to speak to tomorrow.
-
Really sorry to hear things not going well. Hopefully you'll get some joy from ombudsman, at the very least it sounds like Allianz administration of your claim has been poor :sad:
Don't know if you've seen this thread but there's a bit of info from ombudsman in it, though the circumstances of the car loss were different, it may be relevant.
http://www.golfgtiforum.co.uk/index.php?topic=246514.msg2263819#msg2263819
Hope things start to look up.
Thanks for the thread, it made interesting reading. Unfortunately I don't think I'll be that lucky as my insurance company don't have anybody else to rape and pillage!!
Feel for you. I'm insured with VW too!!
My mate got his TT back, all intact and still with money and CD's in glove box ......obviously didn't share his taste in music :grin:
:grin:
-
Good evening,
Just an update to where things are for me at the minute. :undecided:
I have had an offer from Allianz, who are the company behind VW Insurance, which would leave me £950 shy of a new Mk7 GTI spec'd with 5 doors and white paint. Which means I will have lost out on the leather and obviously will be out of pocket. Its taken a lot of fighting to get up to that figure and Booth 11 sent me a passage from the ombudsman's website which I quoted and I think helped to increase the figure.
However I am totally unhappy with the service I've received and today sent a letter to Allianz and VW letting them know that I expect them to meet the full cost of replacement. I listed every call or contact that I've had with them over the last 6 weeks and shown how poor the customer service has been. I told them that they have fallen well below my expectations as I thought I would receive a professional, high quality and efficient service.
Whether they take any notice of what I've said only time will tell!
-
Hope you get a result mate.
I fail to see the difference between insurance companies and the thieves they are insuring against. You paid all your premiums in full and didn't try to get away by paying only part of what you owned them, prevaricating and delaying for months... so why the hell should they do so? :angry:
-
Hi Elite
Good to hear you finally had an offer from VW (Allianz) after what sounds like a very stressful experience.
The offer sounds ok, though not for full value of new car as you would expect!! Glad the ombudsman quote may have helped. Worth following through with the complaint regardless, even if they don't up the offer, you've got nothing to lose and they should be taken to task over their less than professional service.
Soon to be hanging out in the mk7 section then? :smiley: