hi all, didnt realise this had caused such a stir on the forum!
Welcome to the wierd world that is the Mk5 section of the GolfGTI forum!
To update you, I spoke to the dealer principle who is denying all knowledge and wont take it any further. So I told them I would take the matter up with VW customer services.
To be honest there are a few things that dont add up. I bought the car prebuilt from VW stock, Im fully aware of that. It was brand new on an 08 plate March 1st. My order clearly states 'Touch Screen Sat Nav' but it dosnt state the model number. RNS510 was available at the time but only on new build orders. I wasnt however offered an ED30 car as a new build, because as I was told they wernt making any more. (load of rubbish, as I know there are some of you guys on here ordered brand new build cars at the same time).
The dealer principle asked me why I hadnt raised the issue earlier on a car that is now 6 months old. My reply was, when I took delivery of the car and asked why the sat nav wasnt touch screen, the salesman told me that the buttons down the sides of the screen equated to touch screen. (not having any knowledge of the sat nav model numbers at the time, I took this statement as being true.) Further to this, I only realised I didnt have the RNS510 when I started investigating having Bluetooth Retro Fitted.
I need to speak to VW customer services about it, which if I get time I will do this week. I'll keep you all posted.
If you want to PM me your full VIN, I will be able to check
exactly what was fitted at the factory. I'll say no more, incase I land myself in sommat!
