Just wanted to say how bad an experience i've had with your office recently! It's liek custoemr service got thrown out the window.
Phoned up not long back asking for a mock idea of what my renewal would be with a 2.0 in.. the guy on the other end sounded very disinterested and disgruntled that i wanted to get a quote or any kind of service.
Had a policy from 1year license/1year ncb till now.. aand it was 1200.. now ive ahd my renewal through and ive been quoted only 1100. phoned earlier to ask if this was the cheapest i could get and i got given what sounded like scripted reply and then complete disinterest once agian.. from a woman this time, oh you want to cancel your renewal then? ok done thanks bye' sort of run of events..
direct line give me a quote of aobut 670, admiral around 750.. so martin are you able to help me any further because there must be soemthing better than 1100 available if these other companies will do it for this amount. and theres got to be a better attitude on the phone from somebody in your office - i found Andy to be very helpful this time last year i admit.
ill pm you my number, if you think you can help can you drop me a shout? cheers
