NEWBIE Desperate for help

[fredgroves]

You might have been able to replace things, but VW main dealers when doing VW warranty work can't.

They follow a VW computer system which takes data and asks questions and then tells them what to do.

They aren't allowed to do anything else or VW won't pay for it.

That's why a lot of these problems take a long time to get resolved - even if the dealer knows what the actual problem is...

[dustybones]

If the op's daughter is also using dynamic lane assist and is holding the steering wheel very very very lightly, it will also do this after flagging a warning to take over steering. It will then dab the brakes pretty hard (to jolt the driver awake, as it thinks you have fallen asleep etc

[fairmer]

Well guys and gals, there has been a development since i last posted.
The entire reset was done, and it appeared to be ok, until last week when the auto hold suddenly came on twice in a few minutes.
My daughter was obviously distressed again, as she adores the car.

However, we have since agreed a deal to put the car back to the place we bought it, and have traded it in for a different brand.
She is gutted as I mentioned above, she loved the car.

Anyway, appreciate all the replies and advice, but the bottom line was that I personally felt that the car was unsafe to be driven and due to the fact I work away a lot, i am hoping that the tearful calls are now in the past.

Thanks again for all the help that you gave, much appreciated.