Author Topic: Moisture in the headlight... FIXED  (Read 23125 times)

Offline Ryan90GTI

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #30 on: 28 October 2019, 10:15 »
Wow, thank goodness it's under warranty is all I'll say...

Offline Splashalot

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #31 on: 28 October 2019, 10:19 »
Makes me wonder what the response will be outside of warranty?
1972 Turquoise Superbug S; 1978 Miami Blue Golf GLS; 2007 Mk5 Tornado Red Golf GTI; 2017 Golf 7.5 Trendline Tungsten Silver 1.4ltr 110TSi with DAP; 2018 Tornado Red GTI with DAP.  All MT.  Current: 2021 Mini Cooper SE, British racing green.

Offline Jim_mk7.5

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #32 on: 28 October 2019, 10:20 »
I have just experienced this, went to the dealer and they informed me that it is a “common” thing. They said if it gets substantially worse and actual drops of the water are forming and running down the inside of the headlight they would replace them. But at the current condition they won’t replace the, through warranty.

First time it was pretty bad, and again after just 5 days its got water running down the inside. They did say there's a technical bulletin for moisture/water in the headlight but didn't say much else.
NOW - 330e M Sport
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Offline barrym381

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #33 on: 28 October 2019, 10:25 »
The cover that’s missing will have caused your problem hence your driver side is ok  :angry: the guy that changed the headlight should’ve known that would have been the problem and fitted a new cover there about 2quid

Offline Jim_mk7.5

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #34 on: 28 October 2019, 10:26 »
The cover that’s missing will have caused your problem hence your driver side is ok  :angry: the guy that changed the headlight should’ve known that would have been the problem and fitted a new cover there about 2quid

Thanks, that's pretty annoying. So essentially they have fixed the damage but not looked at what's actually caused it.
NOW - 330e M Sport
GONE - 2018 Mk7.5 GTI Performance 5dr DSG, Tungsten Silver, 2017 Mk7.5 GTI 5dr DSG, Indium Grey


Offline barrym381

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #35 on: 28 October 2019, 10:31 »
The cover that’s missing will have caused your problem hence your driver side is ok  :angry: the guy that changed the headlight should’ve known that would have been the problem and fitted a new cover there about 2quid

Thanks, that's pretty annoying. So essentially they have fixed the damage but not looked at what's actually caused it.
If it was my car I would want another new headlight and since you can prove the cover was missing at delivery you want a cover fitted free too  :sad:

Offline Ryan90GTI

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #36 on: 28 October 2019, 10:53 »
The cover that’s missing will have caused your problem hence your driver side is ok  :angry: the guy that changed the headlight should’ve known that would have been the problem and fitted a new cover there about 2quid

Thanks, that's pretty annoying. So essentially they have fixed the damage but not looked at what's actually caused it.
If it was my car I would want another new headlight and since you can prove the cover was missing at delivery you want a cover fitted free too  :sad:

THIS!

Offline barrym381

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #37 on: 28 October 2019, 11:01 »
The cover that’s missing will have caused your problem hence your driver side is ok  :angry: the guy that changed the headlight should’ve known that would have been the problem and fitted a new cover there about 2quid

Thanks, that's pretty annoying. So essentially they have fixed the damage but not looked at what's actually caused it.
If it was my car I would want another new headlight and since you can prove the cover was missing at delivery you want a cover fitted free too  :sad:

THIS!
I would also want a free service or one of those GTI sledges free for my inconvenience  :smiley:

Offline Jim_mk7.5

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #38 on: 28 October 2019, 11:13 »
Just had them on the phone after an email so will see what gets sorted...
NOW - 330e M Sport
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Offline barrym381

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Re: Moisture in the headlight... IT'S BACK :-(
« Reply #39 on: 28 October 2019, 11:20 »
Just had them on the phone after an email so will see what gets sorted...
Remember and ask for something free for your inconvenience and your disappointment at them not replacing the cover or even letting you know it was missing   :smiley: