Author Topic: Drainage Grommit Missing From The Tailgate on My Golf R?  (Read 7830 times)

Offline Brenbo

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #20 on: 27 September 2017, 19:00 »
An update to my minor situation.  I have just recieved an apology from my VW Dealer following me forwarding photos of the scratches on the Steering Wheel and they have booked me in for a New Steering Wheel.  They have been really good about it no matter how minor it might have been in the grand scheme of things.  When i reported it they asked for photos of the damage straight away, after which they came back and said they would rectify the damage caused by their depot.  It was all too professional, smooth and easy.  Great Customer Service, even if the Service depot caused the damage in the first place their customer service is great with sorting out the issue is really professional.   :smiley:

However they have informed me it could take a while to code the steering wheel correctly.  Do any of you guys know how long it might take to fit and code a steering wheel in a Golf MK7?  The reason i ask is they could not say for definite how long it might be? 

Offline I wanted a GTi

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #21 on: 27 September 2017, 19:33 »
Coding the steering wheel  :laugh:

There customer services team maybe top notch but so is their bullsh*t department is too.
5 door GTD in night blue collected 1/3/17

Offline Brenbo

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #22 on: 27 September 2017, 19:54 »
Does a new steering wheel not need coding then for the buttons etc, to work correct with the car?  THis is why I am asking you guys as I don't get fobbed off and get straight answers of how it actually is.   

The reason I am asking about how long coding would potentially take (if at all needed) I just want to get an idea of how long it may take so I can plan my day around leaving the car with them.  I don't want them to leave me without my own car longer than I really have to? 

Offline JoeGTI

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #23 on: 27 September 2017, 20:26 »
It would take minutes.
MK8.5 GTI Clubsport. Moonstone grey. Queenstown 19’s. DCC. Harmon Kardon sound. Pano roof.

Offline Brenbo

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #24 on: 27 September 2017, 20:47 »
That's all I need to know.  I thought it maybe the case.  I watched a steering wheel on You Tube being taken off and replaced in minutes as well.  But this was the same wheel, not a new one so no coding involved.  I just needed to know if the coding was the same as I had a feeling it might.  Wanted to be ready to state the case if they try to take too long doing it, as I want to avoid leaving a car with them unless I really had to, which it seems in this case I don't.  Many thanks JoeGTI for your answer  :wink:

Offline I wanted a GTi

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #25 on: 27 September 2017, 21:44 »
The only thing that would need coding is like back with the Mk6 you had to pay extra for the paddles on a dsg and if you retrofitted a steering wheel that had paddles then you would have to code the paddles to work but even then you weren't coding the steering wheel, you were coding the car to tell it it had a steering wheel that had paddles.

If it's a like for like wheel there are two connectors, one for the airbag and the other for the steering wheel controls.
5 door GTD in night blue collected 1/3/17

Offline Jeni_R_

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #26 on: 27 September 2017, 21:46 »
Hi Guys

Last time I was washing my car.  I noticed there was a slight dribble of water coming out of the side panel (which can be opened with a key or screwdriver) on the right hand, inside plastic panel of my boot when I opened it fully.  This only happened after I washed my car and when the boot lid is extended to be fully open.  My first guess was there was water getting in from around the rear light on the same side.  However I have just returned from my local dealership after the first year service and they have discovered the rubber grommit which is located on middle of the bottom lip (near the boot catch) is missing.  I am informed this is a water drainage grommit and is there to prevent water getting in as well?  However although I can go back to my dealership and get this part fitted for free (on warranty), the dealership is at least 50 miles away.  I am guessing the grommit only costs a few quid and may be fairly easy to fit as well  (which would be less effort and cheaper). 

Would any of you guys know where I could order the grommit from and how I would go about fitting the grommit correctly?  Or would you suggest I just bite the bullet and go to the dealership and get them to fit it. 

I must say I am a bit aprehensive about going back too soon, as on my return journey about half home from the dealership today I discovered 2x 20cm+ deep scratches/scuff lines on my leather steering wheel. I have looked after my car like a baby, but the service bay engineer has decided to scratch the hell out of my steering wheel. With damage like this I am not keen to go back too soon. 

Does anyone also know how to remove/reduce deep scratches/scuffs from a leather steering wheel.  I have rubbed the scratches down with finger but they are not completely gone.  Please advise?   :sad:

I wondet if this is the cause of my wet roof lining on monday! I had the roof dont in blacl vinyl and rear tints done the result of which was a soaking wet roof liner....my boot lid would have been open for a good couple of hours could that water have ran down and soaked the roof lining ? Because there is no other explanation for why the lining was wet when they did the vinyl on the roof no water was used so the theory that the aerial had leaked didnt stand

Where exactly is this grommit ?

Offline JoeGTI

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #27 on: 27 September 2017, 22:00 »
The grommet is at the bottom of the bootlid, in the middle, close to the locking mechanism. It’s actually the end of the drainage tube for the Reverse camera. Do you have a reverse cam?
MK8.5 GTI Clubsport. Moonstone grey. Queenstown 19’s. DCC. Harmon Kardon sound. Pano roof.

Offline Jeni_R_

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Re: Drainage Grommit Missing From The Tailgate on My Golf R?
« Reply #28 on: 27 September 2017, 22:05 »
No no reverse camera jyst went and looked it cant have been that theres no way the water cud have leaked down everything else was dry just the liner  :undecided: