Thanks for the replies everyone...
Mine was a pre-reg car (so technically used) and it's and AC service plan not a VW one. After this service, then I have 1 more on the plan so will get it changed then as I won't be renewing the plan. I'll certainly be asking them about flexible servicing when I put it in for this one though to see what the response is, even though as per comments above, I don't expect them to change it whilst it's on the plan.
This is a disaster,I use Inch Bathgate because they're not AC my closest dealer is AC at Wishaw.
My car will be coming up for its first service in a few months, and now have no idea where to go now.
You can't be far from my Garhan as Wishaw is my local dealer too, although I got it from the VW Crow Road dealership in Glasgow. I'm not used to going in and demanding things with any of my previous cars, but I will really want someone to walk around the car with me (whilst I take photos) before I hand it over and also will be make it abundantly clear that under no circumstances are they to clean the car (I'll put in my wo-wo 'please do not clean my car' sign of course as well as telling them!). Haven't decided which one I will take it to yet (Wishaw near home, Crow Road near work), so if anyone has any comments on either of these 2 dealers then let me know.
Main reason to get it changed is the cost of getting it done almost twice a year, once I will be paying for it that is. I guess the alternative once I've used up the plan, is to talk to my local garage that has serviced all my cars in the past, as they should be able to do it without affecting the warranty so long as genuine VW parts are used.
I've had a couple of unexpected trips down south since I got the car, so that's shortened my time to get to 10K from my normal usage by a couple of months.