Author Topic: Service due soon  (Read 8833 times)

Offline davewilliams000

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Re: Service due soon
« Reply #10 on: 11 July 2016, 14:24 »
Thanks for the replies... looks like Crow Road it is then :smiley: Will just need to decide if I do it on a work day and get them to pick up and drop off or if I take it in on a day off and just wait for it. Probably the latter I think.
2015 65 plate Mk7 GTD Manual in Tornado Red

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Offline p3asa

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Re: Service due soon
« Reply #11 on: 11 July 2016, 16:58 »
Taken my car to Crow Road for its last 2 services and never had any issues. Told them not to wash it which they agreed and was absolutely fine. Booked in for my 3rd service with them on Friday

The only problem about Crow Road is the parking. Its as tight as hell. Perfect conditions for getting a ding in the side.
Although in saying that I think they are all tight.

As for getting them to check the car Dave, make sure you take your time and check it before you go in to collect the keys.
That was my downfall. I got my service advisor and a tech to check my car when I dropped it off as I had previous damage. But when I went to collect it I went straight to the desk rather than closely inspecting my car. The advisor and myself checked it over and it appeared okay however when I got home I noticed the sill had a slight chunk out it as if the arms of the ramp had battered into it. I immediately phoned them but they denied it and I had no come back. They wouldn't even let me put the car on the ramp to see if the arms of the ramp married up with the damage.
Arnold Clark lying b@$tards.
« Last Edit: 11 July 2016, 17:07 by p3asa »
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline CraigW

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Re: Service due soon
« Reply #12 on: 11 July 2016, 19:46 »
Taken my car to Crow Road for its last 2 services and never had any issues. Told them not to wash it which they agreed and was absolutely fine. Booked in for my 3rd service with them on Friday

The only problem about Crow Road is the parking. Its as tight as hell. Perfect conditions for getting a ding in the side.
Although in saying that I think they are all tight.

As for getting them to check the car Dave, make sure you take your time and check it before you go in to collect the keys.
That was my downfall. I got my service advisor and a tech to check my car when I dropped it off as I had previous damage. But when I went to collect it I went straight to the desk rather than closely inspecting my car. The advisor and myself checked it over and it appeared okay however when I got home I noticed the sill had a slight chunk out it as if the arms of the ramp had battered into it. I immediately phoned them but they denied it and I had no come back. They wouldn't even let me put the car on the ramp to see if the arms of the ramp married up with the damage.
Arnold Clark lying b@$tards.

Was that Crow Road Stevie?

Offline p3asa

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Re: Service due soon
« Reply #13 on: 11 July 2016, 20:09 »
No Craig. It was at Arnold Clark Merrylee.

I took the car to Crow Road when I first got my GTD as I had a bubble under the paint on the sill. Not a space to be had.
I refuse to park side by side unless its at the end of a row and its guaranteed to be at least a cars door width away.
I was sweating buckets as I had to squeeze in-between cars and run in to get the warranty manager for what I thought was a 10 minute appointment  :grin: :grin:
An hour later and I was still waiting  :rolleyes:
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline CraigW

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Re: Service due soon
« Reply #14 on: 11 July 2016, 21:05 »
No Craig. It was at Arnold Clark Merrylee.

I took the car to Crow Road when I first got my GTD as I had a bubble under the paint on the sill. Not a space to be had.
I refuse to park side by side unless its at the end of a row and its guaranteed to be at least a cars door width away.
I was sweating buckets as I had to squeeze in-between cars and run in to get the warranty manager for what I thought was a 10 minute appointment  :grin: :grin:
An hour later and I was still waiting  :rolleyes:

Yeah it's quite a tight car park that's for sure and not the easiest to manoeuvre in. They do have more parking round the back and a bit more space. Not as bad as Glasgow Audi though, almost impossible to find a space in there

Offline p3asa

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Re: Service due soon
« Reply #15 on: 11 July 2016, 22:10 »
I found Glasgow Audi great as they parked the car for you as well as taking pictures as you pulled up so if there was any damage you had instant evidence.
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline davewilliams000

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Re: Service due soon
« Reply #16 on: 02 August 2016, 11:32 »
Hopefully last question on this...

do you think it's better to get it serviced a bit early or a bit late. Trying to work out when to get it done with my days off. It's either got to be next week, when the mileage will be around 9700 or 3 weeks later when it will be around 10600, or does it really matter... obviously concerned for purposes of warranty. I know there is bound to be some give and take either side of the 10K but I don't know how much.

Probably going to risk it and take it to Wishaw VW as it's closest to home, and hopefully just wait for it whilst they do it. I know they'd pick it up and drop it off but I'd rather be there to allow a closer inspection before and after.
2015 65 plate Mk7 GTD Manual in Tornado Red

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Offline CraigW

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Re: Service due soon
« Reply #17 on: 02 August 2016, 12:48 »
Hopefully last question on this...

do you think it's better to get it serviced a bit early or a bit late. Trying to work out when to get it done with my days off. It's either got to be next week, when the mileage will be around 9700 or 3 weeks later when it will be around 10600, or does it really matter... obviously concerned for purposes of warranty. I know there is bound to be some give and take either side of the 10K but I don't know how much.

Probably going to risk it and take it to Wishaw VW as it's closest to home, and hopefully just wait for it whilst they do it. I know they'd pick it up and drop it off but I'd rather be there to allow a closer inspection before and after.


Given that timescale it will make absolutely no difference

Offline TwoSheds

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Re: Service due soon
« Reply #18 on: 02 August 2016, 13:12 »
Hopefully last question on this...

do you think it's better to get it serviced a bit early or a bit late. Trying to work out when to get it done with my days off. It's either got to be next week, when the mileage will be around 9700 or 3 weeks later when it will be around 10600, or does it really matter... obviously concerned for purposes of warranty. I know there is bound to be some give and take either side of the 10K but I don't know how much.

Probably going to risk it and take it to Wishaw VW as it's closest to home, and hopefully just wait for it whilst they do it. I know they'd pick it up and drop it off but I'd rather be there to allow a closer inspection before and after.

If you have the choice and it's convenient I'd go for the service at 9700 rather than 10600 miles.

The notice of Servicing by the car or your own observation gives you plenty of advanced notice.

I know its not much difference overall in mileage but I'd prefer to be in the position of its been serviced on time, so to speak, rather the latter purely so VW cannot use this in any future 'goodwill' assessment / scenario that may or may not occur.

Offline Garhan

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Re: Service due soon
« Reply #19 on: 02 August 2016, 13:28 »
Hopefully last question on this...

do you think it's better to get it serviced a bit early or a bit late. Trying to work out when to get it done with my days off. It's either got to be next week, when the mileage will be around 9700 or 3 weeks later when it will be around 10600, or does it really matter... obviously concerned for purposes of warranty. I know there is bound to be some give and take either side of the 10K but I don't know how much.

Probably going to risk it and take it to Wishaw VW as it's closest to home, and hopefully just wait for it whilst they do it. I know they'd pick it up and drop it off but I'd rather be there to allow a closer inspection before and after.




Let us know how you get on at Wishaw,I noticed a change in attitude from all the dealers when they changed to Arnold,all bad.
« Last Edit: 02 August 2016, 13:31 by Garhan »