« Reply #5 on: 02 May 2016, 10:38 »
Get on that phone first thing tomorrow!
I'd ask for a techie to come out with you so you can demonstrate the noises on roads you know will get the car misbehaving. You can guarantee if you just ask for them to road test it they'll do 20 miles on the lunchtime sandwich run and say "all normal, we didn't hear anything"
Chances are the first 'fix' they'll suggest will be lubricating bushes etc, but if you're persistent and they've done everything VW tells them to do before agreeing a warranty claim then eventually VW will give them the nod to change parts (fingers crossed!) if the fancy lubricants haven't worked.
The leaking damper should be a straight forward claim and indeed might be the culprit for the noises too if the oil volume has dropped enough for the gas pressurisation not to work correctly.

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