Help with Issues. VW say it's Normal

[Cossieian]

Didn't realise you were getting the rubbing sound also Becs???
Funny that it only happens when static, mine is at low speeds

[Booth11]

Didn't realise you were getting the rubbing sound also Becs???
Funny that it only happens when static, mine is at low speeds

Yes, it's a new development - only started this week, noticed it doing my usual manoeuvres on the driveway (3 point turn).  Definitely a new sound.  The minute I heard it I thought of you, and yours. Was going to mention it to you when you next posted an update on yours.  The rubbing sound is only at the front, so that, and the rear creaking, make for a noisy car when chucking it around on the driveway :-(
Can't say I've heard it at low speeds but will turn the music off next time I'm out and about and have a good listen.  Assume yours is making the rubbing sound when turning at low speed Ian?

[Cossieian]

Yes Becs rubbing sound from front at relatively low speeds ie 5-15mph

[Greerso]

I'm might have the same rubbing noise Ian - noticed it more recently as I've been using a high rise car park and a fairly tight lock is needed to avoid the high kerbs on the way in/out

[Booth11]

Yes Becs rubbing sound from front at relatively low speeds ie 5-15mph

Righty ho, will listen out for it over next few days.

[Booth11]

I'm might have the same rubbing noise Ian - noticed it more recently as I've been using a high rise car park and a fairly tight lock is needed to avoid the high kerbs on the way in/out

My mk6 GTI started doing it in the last few months of my ownership - did that in the multi story when going up the steep ramps. Asked dealer to look at it at the last service, they couldn't find anything of course.

[mcmaddy]

Is it not the rubber CV boot sticking together which is moving when you turn. Try some lubricating stuff on the boots and see if the noise disappears.

[Cossieian]

Is it not the rubber CV boot sticking together which is moving when you turn. Try some lubricating stuff on the boots and see if the noise disappears.

Yea I assume when they mentio Bellows they mean the rubber boots/gator.
I agree why not just try and fix it with some silicone or summit and be done wif it, simples

[Cossieian]

Brief update: was with the dealers this morning for about 2 hrs

Basically we went out in another Golf R they had on site and it had no noise whatsoever, then into my car where the noise could be heard straight away.
Back inside where the service guy tried to explain that he has seen a few cars like this and is perfectly normal and acceptable, which my reply was, if it was normal then every car would do it and IMO is not acceptable.

Anyway got chatting to the dealer manager and he said every new car is different and they are all going to have abnormal sounds of some description but he understands I'm rather fussy and needs it put right. So next week he is contacting VW to log my complaint and ask for a fix to be issued, but can't promise anything.

I must mention that I have no issues with my dealer. They have been more than helpful and their customer service is first class, I guess they can only go on what VW advise them to do.

So we shall see what they come up with this week and I will let everyone know.

[clubsport]

It may be "normal", in that it could be something as simple as suspension bushes getting cold, wet or even too dry, but it shouldn't be that hard to diagnose for the garage.

Jack the car up and move the front wheels around with a "technician" observing, then try it stationary with the weight of the car on the suspension and an observer close by underneath. Would that take 10-15 minutes?

Bushes or rubber bellows is an easy fix, steering rack is more of an issue (if it is that?).

If I ever have to go into any garage, I prefer to be able to tell them what the problem is and likely solotion.
I am used to track prepped cars, where you learn to hear for things and a decent technician can get the gist of how serious the problem is from the feedback.
 VW do appear a little disinterested?