I only got ins with them last month.
I paid one installment up front - with the other to be paid by the end of the month.
I was then unfortunately involved in a M'way crash (not my fault - never is!)

- 2 weeks in.
I was fully comp and fully expected temp transport (ie hire car) whilst my car was off the road.
I got nothing -
I was told my car was wriiten off.
So I asked what was gonna happen next - they said they'd get back to me.
Nothing
So I bought a new car to replace it - I have to get to work somehow!
(pls note I don't always have a grand lying around to buy cars)
RESULT:
I didn't have enough to cover the 2nd installment when they came to take it from my a/c - so the payment bounced.
I rang up to explain - and they gave me another week to pay.
I checked by balance yesterday - and they hadn't taken the money out.
I then got a letter this morning saying my policy was cancelled.
I asked why - and they said I should have called them and paid over the phone - rather than them do a debit electronically.
I told them I tried ringing them yesterday - but couldn't get thru (a common complaint about HIC apparently)
I told them the money was there now . . .
And now they say it's too late and they can't reverse their action!
what a bunch of sh?t
:'( :'( :'(