Author Topic: Anyone had a frozen touch screen display?  (Read 11667 times)

Offline Dave_M

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Re: Anyone had a frozen touch screen display?
« Reply #10 on: 06 December 2014, 19:29 »
I had this problem with my CMS(Car registered 1/7/13) during last winter, filmed it everytime it failed until they eventually replaced the complete media system including screen and glovebox hardware.

Apparently some are resolved with software updates or a screen change.

Offline am1w

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Re: Anyone had a frozen touch screen display?
« Reply #11 on: 06 December 2014, 20:09 »
Just imagine a freeze with no voice instructions when you really need to be directed to a new and complicated destination. Paper Road Maps to the rescue!
RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline Nuggsy71

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Re: Anyone had a frozen touch screen display?
« Reply #12 on: 09 December 2014, 08:14 »
Went back in yesterday for the same old fault of freezing when it's Freezing !
So now having the front of the Nav Pro replaced............. whatever that actually involves, as I would have thought it was the hard drive sticking when cold, and not just the systems touch screen.
So in the 14 months of owning the car, and the 6 days of frost we have had, not once been able to use the climate windscreen.
Oh, and the advanced telephone prep is a total waste of time and money, never used it once, and the phone signal inside the car is superb, so much for the climate screen blocking the signal.
Gone : Golf MKVI GTD 3DR Manual, Black Pearl -Also now Gone MKVII Golf Gtd 3DR DSG Pure White, Pro Sat Nav, Leather, ACC, Keyless Entry.
Gone : 5dr GTI DSG, PP, Leather, Keyless, Tech Pack, Tornado red
Current: Golf 7.5 Gti PP Indium Grey, Leather, Dynaudio, DCC, Climate Windscreen

Offline Spenaldo

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Re: Anyone had a frozen touch screen display?
« Reply #13 on: 09 December 2014, 09:00 »
I have had that problem, went to Vw yesterday, they have updated the hardware & software on the Nav Pro, the newest version of the software is 2.00.

Hopefully it does the trick, my advice is get to your dealer!

Offline fredgroves

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Re: Anyone had a frozen touch screen display?
« Reply #14 on: 09 December 2014, 09:06 »
I would have thought it was the hard drive sticking when cold,

Its a SSD, not a hard disk. There are no moving parts, its just a big pile of non volatile memory chips - like a SD card.
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC

Offline Nuggsy71

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Re: Anyone had a frozen touch screen display?
« Reply #15 on: 09 December 2014, 09:21 »
Ahhh, well that might explain it, I thought it had a hard drive, so hopefully this will fix it this time, I had it in two weeks ago, and they updated two lots of software.
I've been spoilt this time though, the VW Up I've got this time, now has electric windows and central locking, it was a shock to the system having to use a handle to wind the windows down.................. Oh, and I must remember to use the handbrake !!!
Gone : Golf MKVI GTD 3DR Manual, Black Pearl -Also now Gone MKVII Golf Gtd 3DR DSG Pure White, Pro Sat Nav, Leather, ACC, Keyless Entry.
Gone : 5dr GTI DSG, PP, Leather, Keyless, Tech Pack, Tornado red
Current: Golf 7.5 Gti PP Indium Grey, Leather, Dynaudio, DCC, Climate Windscreen

Offline fredgroves

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Re: Anyone had a frozen touch screen display?
« Reply #16 on: 09 December 2014, 09:28 »
From what I've read on here, there were loads of faults before v2.00 of the navpro software and what I've also concluded is that upgrading to 2.00 fixes the problems...

I don't know when 2.00 started coming with the cars, but certainly it came with mine back in May 2014.
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC

Offline am1w

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Re: Anyone had a frozen touch screen display?
« Reply #17 on: 09 December 2014, 10:03 »
Went back in yesterday for the same old fault of freezing when it's Freezing !
So now having the front of the Nav Pro replaced............. whatever that actually involves, as I would have thought it was the hard drive sticking when cold, and not just the systems touch screen.
So in the 14 months of owning the car, and the 6 days of frost we have had, not once been able to use the climate windscreen.
Oh, and the advanced telephone prep is a total waste of time and money, never used it once, and the phone signal inside the car is superb, so much for the climate screen blocking the signal.

This is most interesting. I wonder why VW bundle the ATC and CW together. I feel if they did not, then lots would just order the CW without the ATC.

RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline Moro

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Re: Anyone had a frozen touch screen display?
« Reply #18 on: 09 December 2014, 12:39 »
V2.00 is not a guaranteed solution, but since I got my car updated to this firmware version I have only had one freeze, which occurred about 6 months ago.
GTi Reflex Silver 5 door DSG: Sat Nav Pro; Dynaudio; Panoramic Roof; ACC; Keyless; Winter Pack; Reversing Camera

Offline Night Blue

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Re: Anyone had a frozen touch screen display?
« Reply #19 on: 11 December 2014, 14:24 »
Mine did this several times but always worked at the dealers. After the inevitable "fob-off "software upgrade I took a video of it not working and got the unit changed. I then had the radio go into "mute" mode - and to be fair the fob-off seems to have fixed it