EGR VALVE

[passant]

You're probably right in your above post, working on a comission basis. I remember back in 77 Ford/garage brought out time for doing a particular job on a car. Say service an Escort 2 hours, you can bet your boots the mechanic did it in 1 and half hours. Then he would go and get another job. They of course earned a bonus! Ask yourself these questions...were all parts given out for the service used on the service etc etc.....

How do you mean by that last bit?

Is it right that they won't listen to another garage ( such as a main ford dealer ) and that it only has to be VW?

But even if I take it to another VW garage then corkills of wigan ( the fraudsters in my case ) will just put it down to experience of two different mechanics and opinion. . . . meaning its just a waste of time?!

[golfhappy]

Depends on the individual doing the service. I wouldn't know if a Ford Main dealer diagnosing a problem on a VW would make the difference. At the end of the day they are all technicians. Ford petrol and diesel also have egr valves so they'll know what they're talking about.

[golfhappy]

In talks with Volkswagen Head office - They've quoted £2120 for work that doesn't need doing, posted the picture on my twitter for everyone to see @tompassant, Will put the break down on there as well if your all interested, but they've said there was a build up of sut, on a remapped diesel car?! Who is this grease monkey who worked on my car!!!!

Also, reset the trip computer, the car didn't move off the car park ( they advised they'd road tested it ) and all sorts.

When I advised the garage that the car was checked by an independant mechanic for what car, and also myself, its gone from EGR Valve required, to EGR may be needed, luckily I have the print out to say that I require it.

Also the control bush they advised needed replacing last time, 15000 miles later has fixed itself and the front suspension is now in green on the health check! FUMING.

Well look at the line: you reset the trip and it didn't move off the car park!! other people i know sometimes mark nut/bolt heads and check to see if they have been removed. The garage i used to use for my other car, when he inspected the brakes he inspected the brakes. Although no discs or pads were needed he would strip them down clean, copper grease them and take the rusted edge off the discs. He was meticulous.

[passant]

Questioned the Service manager and he said no it did go out, I advised him the vehicle was tracked and he was speechless, and then started to get aggressive, "You've asked a question, let me finish speaking" this was amusing hearing him squirm, just wish it was under better circumstances!

Surely VW aren't going to let this one slide?

If my EGR was blocked would the Engine Management light come on?

I'm thinking it would, especially on a MK6?

[golfhappy]

Common problems with a sooted up EGR valve are: rough idle or stalling. Failed emissions test. reduced engine performance surging during cruise conditions possible engine misfire. These would probably throw up P0400 or P0402 code. Your car was performing ok prior to the service?

Yeh it would throw a code and the light will come on. Had this problem with mk5 2L fsi and it would throw the fault code. You could clear it but so many drive cycles it would come back on.

[VW BUSH]

My 72 year old dad still services a lot of newer cars for his friends.
On all the service parts he writes the mileage on with a paint pen (OCD)
They then take it for the stamp service and get charged for oil, filters, pads etc etc.
You would be surprised how many times he gets them back with the parts he fitted still on the car and nothing touched.
Sometimes I am sure they only wash and hoover them out and put a cover on the seat......
Worst we have see is from Toyota, £2300 to fix a gearbox which should have cost about £700

[Snoopy]

I paint mark all my parts they willbe changing but more descretely than your dad. I then photograph them, before it goes in. Too many years working in garages to trust them especially main dealers.

[passant]

I paint mark all my parts they willbe changing but more descretely than your dad. I then photograph them, before it goes in. Too many years working in garages to trust them especially main dealers.

I've been told to take my car into a VW Garage to get it diagnosed, won't they hold a record saying what work has been quoted elsewhere?

Even if I take it to two VW mechanics and they both agree that the EGR is fine, then apparently this will still lie down to opinion.

SO;

1) they won't listen to an independant Mechanic?
2) they won't listen to another VW mechanic?
3) they won't send a master tech out to me to have a look?

What can I do to actually prove there is NOTHING wrong with my car ?!

[passant]

What do I do to prove my car is faultless?!

[golfhappy]

What do I do to prove my car is faultless?!

On another thread on a PCV problem i had a look at the You Tube videos and if your car drives ok as per the earlier post on the faults associated with the EGR valve the only thing would to strip it out and check it for carbon build up.
It might be on VW system try taking it to another VAG group dealership. Same platform. I used to take my VW to the Seat garage which was local. VW were happy from a service book stamp.