The paint on my Carbon Grey is ultra soft and it's driving me crazy.
Maka344, as GiT1984 posted earlier in this thread (see below), VW paint is actually hard rather than soft. Many of the professional detailers on the various detailing sites have commented on this when they've detailed VW cars.
I may have been fortunate with my Carbon Grey mk6 GTD, but in 3+ years and 22k miles - mostly on 'A' roads - I have very few stone chips; far fewer than I had on my DBP mk4 and mk5 (also DBP), and I've sorted them with my Chipex stone chip repair kit as soon as they appeared.
Maybe there have been changes to the paint formulation for the mk7 that means it's more environmentally friendly, but as a consequence, it's become more susceptible to stone chips?
It's not that the paint is soft - quite the opposite. The two pack paints of yesteryear were soft enough for some stones to just bounce off .... Modern, water based paints go very hard (read brittle) when dry and hence the chipping is worse