Author Topic: GTI Rejected, now what??  (Read 28009 times)

Offline 2014GTi

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Re: GTI Rejected, now what??
« Reply #10 on: 16 November 2013, 18:59 »
Get another GTi  :cool: without DSG.
Push for a 12% discount and the money saved not getting DSG either get more options or reduce monthly payments.
2014 Volkswagen Golf GTi
2004 Volkswagen Golf R32
2011 Volkswagen Polo Bluemotion
2001 SEAT Arosa TDi S
1999 John Cooper Mini Works S
2005 Vauxhall Astra SRI CDTi
2004 Volkswagen Golf R32
2002 Audi S3 quattro
1999 Peugeot 206 Grand Tourisme

Offline Andy B

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Re: GTI Rejected, now what??
« Reply #11 on: 16 November 2013, 19:01 »
Were I in VW marketing, I'd be paying close attention to this story.

There's nothing worse than seeing one of your staunchest advocates on a very public forum - ordinarily very effective as a marketing tool for VW - having the experience Jimble has had.

We have a Mk5 DSG edition 30 (cracking car) and are eyeing up the next replacement. I very rarely am one of the 'early adopters', but we'll probably replace it next year - unless I can hold out for an edition 40. With stories like Jimble's the idea of hanging on to the old girl for another 2 years suddenly sounds very appealing, especially since the DSG works so well in our car.

Anyway, I look forward to hearing some good news soon from Jimble, who in the past has been worth his weight in gold to VW marketing!

Sort him out!

 :smiley:

Offline Snoopy

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Re: GTI Rejected, now what??
« Reply #12 on: 16 November 2013, 19:10 »
Did they not paint tgat much to blend the paint in? You cannot just paint a panel you have to blend it unto neighbouring panels.

Imho I would reject it withiut questio  and ask for a healthy discount on a manual R order as compensation :wink:
Mk6 GTI  &  Mk1 GTI 
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Offline mark@vorny.co.uk

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Re: GTI Rejected, now what??
« Reply #13 on: 16 November 2013, 19:20 »
I think you have to give them 3 chances to put it right Jimble. I had to let a paintshop do an Audi 3 times before I had the right to seek a different conclusion.

Worth talking to Trading Standards, I find them very helpful.

2012 GTi 3 door, DSG, Nav, Roof, Monza's. Candy White..... and it's the wife's.
2013 Abarth 595, 2013 911 C4S.

Offline Jimble

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Re: GTI Rejected, now what??
« Reply #14 on: 16 November 2013, 19:38 »
Were I in VW marketing, I'd be paying close attention to this story.

There's nothing worse than seeing one of your staunchest advocates on a very public forum - ordinarily very effective as a marketing tool for VW - having the experience Jimble has had.

We have a Mk5 DSG edition 30 (cracking car) and are eyeing up the next replacement. I very rarely am one of the 'early adopters', but we'll probably replace it next year - unless I can hold out for an edition 40. With stories like Jimble's the idea of hanging on to the old girl for another 2 years suddenly sounds very appealing, especially since the DSG works so well in our car.

Anyway, I look forward to hearing some good news soon from Jimble, who in the past has been worth his weight in gold to VW marketing!

Sort him out!

 :smiley:

I appreciate that mate thanks, as i've said a few times now, my issues with the DSG box are more than likely down to me just not getting along with it rather than it being faulty, opinions vary greatly but i just don't think it suits the GTI, give one a go mate it may well be as good as your ED30.

Did they not paint tgat much to blend the paint in? You cannot just paint a panel you have to blend it unto neighbouring panels.

Imho I would reject it withiut questio  and ask for a healthy discount on a manual R order as compensation :wink:


Yeah, they would've needed to blend it in although i think if they had just painted the A pillar and blended into the roofline it would've been fine once flatted back and polished, painting a big panel like the C pillar made it a hundred times worse! The A pillar actually looks OKish but not perfect, it actually like the clear coat they've used isn't clear and has a slight creamy hue and is very textured when compared to the original paint, once i pointed out the issues to the tech and brand manager they could see it easily and had a look of disbelief on their face.

I think you have to give them 3 chances to put it right Jimble. I had to let a paintshop do an Audi 3 times before I had the right to seek a different conclusion.

Worth talking to Trading Standards, I find them very helpful.

The brand manager didn't say anything about 3 chances, just said i need to speak to my dealer on monday to discuss what happens next?

My thoughts are, if you bought a shirt, got it home and found that it had a small tear in it you'd take it back and get a replacement, not expect the shop to sew it back up?

If they'd just done the pillar and i wasn't happy then fine but needing the side of the car repainting again imo is unacceptable. The other bits and bobs were fixed perfectly, ie the boot hinge and parking sensor, the dealers replaced the seal between the front and rear door which again is perfect.
Currently pootling around in our family wagen, a Tiguan SEL 😂

Offline CraigW

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Re: GTI Rejected, now what??
« Reply #15 on: 16 November 2013, 19:57 »
This is meant as no disrespect Jimble but I suspect that the truth is that your not entirely unhappy that they've made an arse of the paintwork. As you said it was a regret/mistake on your side to go with the DSG and this is giving the opportunity to use your get out of jail card which you wouldn't have had in other circumstances. The end of the day though VW have made a mess and your entitled to reject the car

Offline Jimble

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Re: GTI Rejected, now what??
« Reply #16 on: 16 November 2013, 20:04 »
This is meant as no disrespect Jimble but I suspect that the truth is that your not entirely unhappy that they've made an arse of the paintwork. As you said it was a regret/mistake on your side to go with the DSG and this is giving the opportunity to use your get out of jail card which you wouldn't have had in other circumstances. The end of the day though VW have made a mess and your entitled to reject the car

Thats a fair comment tbh mate, and your not far wrong, i will admit that i was very upset yesterday when i saw it, i was looking forward to driving it again after some of the comments on DSG, thinking i could get used to it, tbf the bodyshop has made the decision easy even though it seems like the dealership almost expected it?
Currently pootling around in our family wagen, a Tiguan SEL 😂

Offline Mark V GTD

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Re: GTI Rejected, now what??
« Reply #17 on: 16 November 2013, 20:22 »
What is the role of a 'Brand manager'?

Offline Rhyso

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Re: GTI Rejected, now what??
« Reply #18 on: 16 November 2013, 20:29 »
Trading Standards will advise initially to let the bodyshop to have another crack at doing a better job on the paintwork. However, if you are not happy then you could push for it to be done at a bodyshop at your choice but that would be unlikely unless they bodge it again

From your description they have rushed the paint job and not allowed sufficient time between coats to let the paint etc cure

T-shirt and a car is not a great comparison; t-shirts are throwaway items........ :wink:
« Last Edit: 16 November 2013, 20:31 by Rhyso »

Offline Jimble

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Re: GTI Rejected, now what??
« Reply #19 on: 16 November 2013, 20:31 »
What is the role of a 'Brand manager'?

Being honest, i've no idea! :laugh: He was who i had to deal with when i noticed the problems, i noticed the door seal and A pillar on collection day and told the dealer, the brand manager was who has dealt with me since.
Currently pootling around in our family wagen, a Tiguan SEL 😂