Steering Rack / Suspension Squeak

[mcmaddy]

The gaitors will probably just need greasing. Had this done on mine as well as having the shock absorber gaitors refitted properly and it's been silent so far. I'm now getting a knocking over bumps though so may need to take it in for the strut mounts.

[GrahamFR]

i had my mount on the right changed the other week, thought the squeak was gone but its not, still there. Going to try the gators next, anyone got a diy guide or is it in to the garage jobby?

[JohanR]

Well here's an update,

after 50 kilometres after the refitting and gaitor greasing fix from the dealer the suspension rubbing noise is back - for me this seems to occur at low speeds <40 km/h when going over bumps in the road. There seems to be a louder noise coming from the front right now.
The dealer has been notified and have contacted VW Sweden for assistance. This time i'm hoping for a permanent fix!

Regards,
Johan

[GrahamFR]

Well here's an update,

after 50 kilometres after the refitting and gaitor greasing 9fix from the dealer the suspension rubbing noise is back - for me this seems to occur at low speeds <40 km/h when going over bumps in the road. There seems to be a louder noise coming from the front right now.
The dealer has been notified and have contacted VW Sweden for assistance. This time i'm hoping for a permanent fix!

Regards,
Johan

i tried to book my car in with an independent to fix this (as VW blame the springs) and they told me that it couldnt be the gaiters causing the squeak, please let me know what your dealer does next

[JohanR]

Ok so the car is now seemingly had a more permanent fix. The squeaking noise is gone.
Apparently VW replaced the gaitors and top suspension strut bearings with replacement parts.

I will update with as many technical details I can after I get the report by mail from VW.

Another interesting thing was that they serviced the car as they had it in, with an oil change as per the instructions in the car's computer. It seems odd to me to do an oil change after only 8 000 km / 10 months, but I suspect it may have to do with my regular short distances driven, oil not heating up too often and therefore collecting water..?

[Andyl]

Had top bushes done in October at three weeks ok, just had bottom suspension done at 26k. Not massively impressed if I am honest.

[Hawaii-Five-O]

Suspension squeak now solved. Happy bunny.

Just wanted to share the TPI (Technical Product Information) code number for this fault:

2035958/4 (release date 15/4/2014)

This is the one where the shock absorber cover (aka gator) has come away thus causing squeaking/creaking/chafing noises from the front suspension at low speed and manovering.

If you're suffering the same problem get your car into the nearest dealer for warranty work.

[kaney1980]

Thanks for this info. Our Oct 2013 GTi with 10k has developed a creak from the front right and it sounds to me like a top mount. It's worse at very low speed going over a bump whilst turning and with a little camber i.e. turning into our driveway. VW have already fobbed us off and said they couldn't hear anything, but now I have this thread to prove I'm not crazy!

[mcmaddy]

I told my dealer on wednesday to check my top mounts and after two days they insist they still can't hear my front end clunking or rear end squeek. They did say rear shocks are on back order but when I said mine has dcc and they are different part nos the service guy walked away. Not impressed!

[monkeyhanger]

I told my dealer on wednesday to check my top mounts and after two days they insist they still can't hear my front end clunking or rear end squeek. They did say rear shocks are on back order but when I said mine has dcc and they are different part nos the service guy walked away. Not impressed!

They had your car 2 days? At least it wasn't Scotswood Road, would've probably ended up with 200 miles on the clock you didn't put on and 2/3 of a tank of diesel used up.