Author Topic: Anybody else's car still not showing up on the VW 'Track My Order' website?  (Read 41072 times)

Offline Valenni

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There is definitely a trend that Ireland & Scotland are getting orders before us chaps in England - boo!  :laugh:

I Specifically asked Lisa about this trend and was assured it must be coincidence. Still think dealer allocation is the dominant effect on lead times but as we have builds assigned the may be some shuffling to optimise the factory?

Well I am from Northern Ireland and ordered from the biggest dealer in Belfast and my order is still 'processing'.  :sick:
Proud owner of a Pure white Golf GTD  - Adaptive Chassis Control - Panoramic sunroof - Dynaudio sound pack.

Offline Mr Savage

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My order has just appeared on the 'Track my Order' website as "Processing"....

However, I have chosen Lane Assist as an optional extra at my dealer. Does this mean the order will not get past processing? Has anyone confirmed that the new GTI can not get Lane Assist as i'm sure they're was a post of someone who had it on their GTI in Germany... very confusing this one!

If not i'm gonna have to trade it for Dynaudio  :evil:
Current - MK7 Golf GTI - Tornado Red, 5 Door, DSG, Performance Pack, Dynamic Chasis Control, Panoramic Sunroof, Discover Navigation, Dynaudio.

On Order - MK7 Golf R - Pearlescent Black, 3 Door, DSG, Vienna Leather, Discover Nav Pro, Rear View Camera, High Beam Assist, Keyless Entry, Dynaudio (Tech Pack)

All gone.

Now;

MK7 Golf R - Lapiz Blue, 5 Door, DSG, Carbon Nappa, Discover Nav Pro.

Offline Bill_the_Bear

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My order has just appeared on the 'Track my Order' website as "Processing"....

However, I have chosen Lane Assist as an optional extra at my dealer. Does this mean the order will not get past processing? Has anyone confirmed that the new GTI can not get Lane Assist as i'm sure they're was a post of someone who had it on their GTI in Germany... very confusing this one!

If not i'm gonna have to trade it for Dynaudio  :evil:

I'd call your dealer ASAP.  See these two posts for some of the problems it has caused:
http://www.golfgtiforum.co.uk/index.php?topic=254547.msg2335889#msg2335889
http://www.golfgtiforum.co.uk/index.php?topic=253926.msg2338054#msg2338054

It's shocking, SHOCKING, that this is a problem they know about and are dealing with other unhappy customers... yet they still have orders on their system they apparently haven't fixed weeks later!  Did they not send a memo to all dealers immediately this became apparent? Are people ordering lane assist on new orders even now? Wow.

It's a VW screw up so don't let them fob you off and bump your order back, make it clear you want it confirmed exactly what effect this will have on lead time and make sure they get real information from Germany and don't just say its fine only to then revise your BW backwards a few weeks later...
« Last Edit: 13 June 2013, 06:21 by Bill_the_Bear »

Offline Mr Savage

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My order has just appeared on the 'Track my Order' website as "Processing"....

However, I have chosen Lane Assist as an optional extra at my dealer. Does this mean the order will not get past processing? Has anyone confirmed that the new GTI can not get Lane Assist as i'm sure they're was a post of someone who had it on their GTI in Germany... very confusing this one!

If not i'm gonna have to trade it for Dynaudio  :evil:


I'd call your dealer ASAP.  See these two posts for some of the problems it has caused:
http://www.golfgtiforum.co.uk/index.php?topic=254547.msg2335889#msg2335889
http://www.golfgtiforum.co.uk/index.php?topic=253926.msg2338054#msg2338054

It's shocking, SHOCKING, that this is a problem they know about and are dealing with other unhappy customers... yet they still have orders on their system they apparently haven't fixed weeks later!  Did they not send a memo to all dealers immediately this became apparent? Are people ordering lane assist on new orders even now? Wow.

It's a VW screw up so don't let them fob you off and bump your order back, make it clear you want it confirmed exactly what effect this will have on lead time and make sure they get real information from Germany and don't just say its fine only to then revise your BW backwards a few weeks later...

Cheers mate. All cleared up now. Been put back into the difficult decision of which extras to get instead of the Lane Assist now...what is wrong with the configurations, seriously.

Am I right in understanding that the Colour MFD is standard on the GTI yet for some reason still an option in the configurator? Along with Lane Assist, that's two optional extras we can choose but can't have! :/
Current - MK7 Golf GTI - Tornado Red, 5 Door, DSG, Performance Pack, Dynamic Chasis Control, Panoramic Sunroof, Discover Navigation, Dynaudio.

On Order - MK7 Golf R - Pearlescent Black, 3 Door, DSG, Vienna Leather, Discover Nav Pro, Rear View Camera, High Beam Assist, Keyless Entry, Dynaudio (Tech Pack)

All gone.

Now;

MK7 Golf R - Lapiz Blue, 5 Door, DSG, Carbon Nappa, Discover Nav Pro.

Offline RikWebb

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Am I right in understanding that the Colour MFD is standard on the GTI yet for some reason still an option in the configurator? Along with Lane Assist, that's two optional extras we can choose but can't have! :/

Have a look here http://www.golfgtiforum.co.uk/index.php?topic=254858.0

states: "Multi function display colour screen "

They are listed on my company car order system, and are usually correct :)
MK7.5 GTD DSG Isaac Blue 5Dr - 19" Santiago's / Nav Pro / Pano Roof / Keyless / Rear Camera / Mobile Wireless charger
Ordered 22/09/2017 - BW confirmed as 23/10/2017
 
Previous
MK7 GTD Ordered - May 16th 2013 - Tornado Red, Discover Pro Nav - Promised 16 week delivery - HA!
191 Days = 27 Weeks from order to delivery

Offline Bill_the_Bear

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Yep, colour MFD is standard.

Offline Mr Savage

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Am I right in understanding that the Colour MFD is standard on the GTI yet for some reason still an option in the configurator? Along with Lane Assist, that's two optional extras we can choose but can't have! :/

Have a look here http://www.golfgtiforum.co.uk/index.php?topic=254858.0

states: "Multi function display colour screen "

They are listed on my company car order system, and are usually correct :)

Cheers buddy, just can't believe the configurator is still wrong after all these months.
Current - MK7 Golf GTI - Tornado Red, 5 Door, DSG, Performance Pack, Dynamic Chasis Control, Panoramic Sunroof, Discover Navigation, Dynaudio.

On Order - MK7 Golf R - Pearlescent Black, 3 Door, DSG, Vienna Leather, Discover Nav Pro, Rear View Camera, High Beam Assist, Keyless Entry, Dynaudio (Tech Pack)

All gone.

Now;

MK7 Golf R - Lapiz Blue, 5 Door, DSG, Carbon Nappa, Discover Nav Pro.

Offline RikWebb

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The other one everybody looks for is
Illuminated door sills
and that's on the list too  :wink:
MK7.5 GTD DSG Isaac Blue 5Dr - 19" Santiago's / Nav Pro / Pano Roof / Keyless / Rear Camera / Mobile Wireless charger
Ordered 22/09/2017 - BW confirmed as 23/10/2017
 
Previous
MK7 GTD Ordered - May 16th 2013 - Tornado Red, Discover Pro Nav - Promised 16 week delivery - HA!
191 Days = 27 Weeks from order to delivery

Offline RikWebb

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Interestingly - just looked...

Carbon Grey has now appeared on the list of colours !!
and Lane Assist is longer there!
« Last Edit: 14 June 2013, 00:46 by RikWebb »
MK7.5 GTD DSG Isaac Blue 5Dr - 19" Santiago's / Nav Pro / Pano Roof / Keyless / Rear Camera / Mobile Wireless charger
Ordered 22/09/2017 - BW confirmed as 23/10/2017
 
Previous
MK7 GTD Ordered - May 16th 2013 - Tornado Red, Discover Pro Nav - Promised 16 week delivery - HA!
191 Days = 27 Weeks from order to delivery

Offline dippy_x

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That's awesome - I can finally configure the car I have ordered.  VW seem to getting their stuff together - next thing you know we will all have confirmed BW's.....
On Order: 02/05/13
GTD: Carbon Grey, Winter Pack, Keyless, High Beam Assist, Park Assist, Rear View Camera, Furry Dice
Collected: 06/11/13