Author Topic: so angry, what would you do?  (Read 12640 times)

Offline Thom89

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Re: so angry, what would you do?
« Reply #10 on: 16 September 2012, 22:49 »
Plug was most likely removed to gain access to timing mark, to check after cambelt kit was fitted, the plastic plug has clearly gone brittle, and fractured on removal, plug was most likely seized solid! As the gearbox is being replaced in early October, and I'm guessing by the same garage, then what is the point in replacing it :rolleyes:
I'd think twice about going back and complaining, just ask them to fit a new plug, if the exchange box doesn't have one!
Expect things to break on old cars!

well the box is being replaced on 2nd October anyway, the fools.
I am quite annoyed at this garage really because the guy that owns it used to be a one man band and I took my cars to him all the time 11yrs ago, now he is some modern big enterprise with apprentices and stuff and i think perhaps he has let a young twonk at my car?
They did the cambelt on it and its come back with a wobbly crankshaft pulley which is making a ticking noise and a sheared off plug hole!!
ive gotta go down there tomorrow by myself and argue that they have caused this because it had neither issue before it went in!


Thom

Offline vw_golf_nutter

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Re: so angry, what would you do?
« Reply #11 on: 16 September 2012, 23:05 »
the pulley does need to come off to do the cambelt i was told? so i thought maybe they had taken it off and put it on too tight or something i dont know but it wasnt wobbling before!

the gearbox is being changed by a different garage, unfortunately the guy i like to use was on holiday so went back to this one, i stopped using them about 2 years ago because they got really expensive.

Offline Bellend

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Re: so angry, what would you do?
« Reply #12 on: 16 September 2012, 23:49 »
Plug was most likely removed to gain access to timing mark, to check after cambelt kit was fitted, the plastic plug has clearly gone brittle, and fractured on removal, plug was most likely seized solid! As the gearbox is being replaced in early October, and I'm guessing by the same garage, then what is the point in replacing it :rolleyes:
I'd think twice about going back and complaining, just ask them to fit a new plug, if the exchange box doesn't have one!
Expect things to break on old cars!

well the box is being replaced on 2nd October anyway, the fools.
I am quite annoyed at this garage really because the guy that owns it used to be a one man band and I took my cars to him all the time 11yrs ago, now he is some modern big enterprise with apprentices and stuff and i think perhaps he has let a young twonk at my car?
They did the cambelt on it and its come back with a wobbly crankshaft pulley which is making a ticking noise and a sheared off plug hole!!
ive gotta go down there tomorrow by myself and argue that they have caused this because it had neither issue before it went in!


Thom

Thank you!

It's going to be checked for timing and as Thom said, things break. Could be the best most careful mechanic in the world and still it could be fragile, not always as it seems.

As for the wobbly pulley are you sure it's the crank that is wobbly and not the other pulley bolted on for the drive belts and it isn't just slightly bent/mishapen making it appear to wobble?

Where all my moneys went.

Golf MK3 1.6. Golf MK3 8v GTI.

Gavv8

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Re: so angry, what would you do?
« Reply #13 on: 17 September 2012, 05:49 »
All typical mechanics excuses, its old/worn out/ not worth much etc etc...BE MORE CAREFUL THEN AS ITS NOT LIKE YOUR DOING IT FOR FREE... sorry but i see too many people get ripped off and its just pure lazyness. :angry:

Offline vw_golf_nutter

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Re: so angry, what would you do?
« Reply #14 on: 17 September 2012, 10:02 »
All typical mechanics excuses, its old/worn out/ not worth much etc etc...BE MORE CAREFUL THEN AS ITS NOT LIKE YOUR DOING IT FOR FREE... sorry but i see too many people get ripped off and its just pure lazyness. :angry:

I agree, they didnt admit they had broken it and now if anyone needed to get this plug off they cant! I feel they should have said it broke and apologised at least! Im told the pulley is tight but it wasnt wobbling before, how could it just warp on its own, bit of a coincidence it happens when its been in the garage being taken apart.

Offline hobnobbob

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Re: so angry, what would you do?
« Reply #15 on: 17 September 2012, 11:05 »
Just go back and point it out. if they kick up a fuss bring up the video you've got but just ask for a replacement from them. they might have just forgotten about it when they took the old one off. as said it would have had 10 years+ to become brittle.

Offline vw_golf_nutter

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Re: so angry, what would you do?
« Reply #16 on: 17 September 2012, 11:53 »
well i think i got a good result- went down there and said look you twit you've ruined my car...
haha not really!
I said that the belt squeak has gone but im not too happy to accept the wobbly pulley noise and im also a bit peeved no-one said they had broken the plug.
He said that they did shear off the plug but it was stuck solid so they had to use spark plug 1 to set up the cambelt or something so said they hadnt been able to get it out. he said he only left it like that because he knows im getting my gearbox replaced soon.
he is going to put a new pulley on the car for me at just the cost of the part and he said he will also fix my exhaust blow (which i had mistaken for a cool throaty noise! lol) free of charge tommorrow morning :-)

Offline Thom89

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Re: so angry, what would you do?
« Reply #17 on: 17 September 2012, 13:34 »
All typical mechanics excuses, its old/worn out/ not worth much etc etc...BE MORE CAREFUL THEN AS ITS NOT LIKE YOUR DOING IT FOR FREE... sorry but i see too many people get ripped off and its just pure lazyness. :angry:

Exactly how would you have dealt with a brittle plastic plug, that was seized in solid, also knowing that the gearbox was to be exchanged shortly

Thom

Offline vw_golf_nutter

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Re: so angry, what would you do?
« Reply #18 on: 17 September 2012, 13:55 »
All typical mechanics excuses, its old/worn out/ not worth much etc etc...BE MORE CAREFUL THEN AS ITS NOT LIKE YOUR DOING IT FOR FREE... sorry but i see too many people get ripped off and its just pure lazyness. :angry:

Exactly how would you have dealt with a brittle plastic plug, that was seized in solid, also knowing that the gearbox was to be exchanged shortly

Thom

when i heard that it hadnt been out that it was stuck solid i realised it was just one of those things. my initial thinking was that they had broken it putting it back in and just left it. The garage owner said if it was his he would of chopped it out with a hacksaw but he didnt want to get bits of it in the gearbox and as its being replaced anyway theres no harm done. at least there was an explanation not just that they broke it being clumsy.

Gavv8

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Re: so angry, what would you do?
« Reply #19 on: 17 September 2012, 14:15 »
All typical mechanics excuses, its old/worn out/ not worth much etc etc...BE MORE CAREFUL THEN AS ITS NOT LIKE YOUR DOING IT FOR FREE... sorry but i see too many people get ripped off and its just pure lazyness. :angry:

Exactly how would you have dealt with a brittle plastic plug, that was seized in solid, also knowing that the gearbox was to be exchanged shortly

Thom
Extracted the remains of the plug and replace it with a new or good second hand one, they didn't receive it with a broken inspection plug so why hand it back with one.