so angry, what would you do?

[Diamond Hell]

Jesus wept this thread is full of idiots (Thom and Bellend excepted - SHOCKER)

Extracted the remains of the plug and replace it with a new or good second hand one, they didn't receive it with a broken inspection plug so why hand it back with one.

Oh right - replace things that are well past their sell by date because why?

The plug will have been brittle and old.  If they were truly conscientious then they should have picked up the phone when it happened and explained what had happened and that you were in for buying a replacement plug, if you wanted to, but it wasn't necessary.

But was this at a top-dollar workshop?

Was it even at a VW specialist who is more likely to care about your knackered old car?

I doubt it somehow.

Your old car is there to have a job done.  If bits of your old car break when they're doing the job, well maybe they should tell you, but maybe they figured it's an old car and you're just there because you want a job done cheaply.

If you're going to start throwing your weight around at least know what it is that they've broken, to avoid looking like a complete fool. 

Take it back for a discussion about the uneven running pulley, as the four securing bolts might not be tightened up properly and it'll knacker the ribbed and V belts as it waves around.

[Thom89]

Thank you Mr Hell
Another scenario, had the garage replaced the broken plug with a new one, then the OP would have moaned even then... for fitting an unneeded part to a gearbox that is to be scrapped, hence why the garage didn't fit a new one, or bother reporting it

Kind of like valeting your car, just before you scrap it

Thom

[vw_golf_nutter]

Jesus wept this thread is full of idiots (Thom and Bellend excepted - SHOCKER)

But was this at a top-dollar workshop?

Was it even at a VW specialist who is more likely to care about your knackered old car?

I doubt it somehow.

Your old car is there to have a job done.  If bits of your old car break when they're doing the job, well maybe they should tell you, but maybe they figured it's an old car and you're just there because you want a job done cheaply.

If you're going to start throwing your weight around at least know what it is that they've broken, to avoid looking like a complete fool. 

Actually it is a vw and an expensive one at that! I wasnt there getting it done cheaply i was there paying expensive labour costs because i expect them to be the best place for working on my car and to do a good job! My car is not old compared to their own cars, they have beetles and campers so no i dont expect things to break and be given back broken! I at least expected an explanation!

I dont apreciate being called a fool either! I am obviously no mechanic hence why i took a pic and asked what peoples advice was before doing anything.
I dont even have to explain myself, theres no need for the way u hav replied to my thread just to belittle people, if u have nothing useful to say, which i doubt u do then dont reply at all!

[Gavv8]

Jesus wept this thread is full of idiots (Thom and Bellend excepted - SHOCKER)

But was this at a top-dollar workshop?

Was it even at a VW specialist who is more likely to care about your knackered old car?

I doubt it somehow.

Your old car is there to have a job done.  If bits of your old car break when they're doing the job, well maybe they should tell you, but maybe they figured it's an old car and you're just there because you want a job done cheaply.

If you're going to start throwing your weight around at least know what it is that they've broken, to avoid looking like a complete fool. 

Actually it is a vw and an expensive one at that! I wasnt there getting it done cheaply i was there paying expensive labour costs because i expect them to be the best place for working on my car and to do a good job! My car is not old compared to their own cars, they have beetles and campers so no i dont expect things to break and be given back broken! I at least expected an explanation!

I dont apreciate being called a fool either! I am obviously no mechanic hence why i took a pic and asked what peoples advice was before doing anything.
I dont even have to explain myself, theres no need for the way u hav replied to my thread just to belittle people, if u have nothing useful to say, which i doubt u do then dont reply at all!

I think it's probably me who is being described as a fool and an idiot but thats mr hell's style and he is entitled to his opinion.

[vw_golf_nutter]

Oh thats ok then as long as ur the idiot!  only jokin.
I often find tho its the expensive garages that do things like this coz they can afford to lose customers, its the back street cheaper ones that are often trying to build a customer base that do a good job so u return!

[Gavv8]

I've come to expect it from certain people on this forum but you give an opinion and you have to expect others to disagree, as long as you get your car repaired properly regardless of its age/value/condition then its all to the greater good.

[danny_p]

you should be happy that they broke the plug.

it means they tryed to do the job properly,  a lot of places just dot the pullys with paint and don't bother to check the ignition timeing after fitting a new belt.

as the plug as been disturbed it means they ether removed it and it got a bit mullerd in the prosses or tryed with a resonable amount of determination to remove it so they chould set yur ignition timeing correctly with a strobe gun  useing the TDC mark on the flywheel.

old plastic  that probay getting on for 20 years old if not older can fall apart by looking at it in a funny way trying to remove it its almost garanteed it'll brake.

frount pullys cn bend when been removed there only pressed tin at the end of the day and they seize on there sometimes and need varing levels of perswation to get them off ( i'm talking about accsesory belt pullys and they do need off to do cambelt )  sometimes they bend  right pita to find replacements sometimems

[vw_golf_nutter]

Yeah they cudnt get the plug out at all apparently :-(
Its back in today for a new pulley, hope that sorts it and the car sounds good again.

Did take it a bit personally last nite, sorry all, i get a bit upset with ppl expecting everyone to be experts, we all have to start somewhere.

[Diamond Hell]

I dont apreciate being called a fool either! I am obviously no mechanic hence why i took a pic and asked what peoples advice was before doing anything.

Try searching for something like 'gearbox filler plug' or similar, before posting up a photo of the bellhousing inspection plug next time and you won't look a fool.

Appreciate has two 'p's by the way.

I dont even have to explain myself, theres no need for the way u hav replied to my thread just to belittle people, if u have nothing useful to say, which i doubt u do then dont reply at all!

It's OK, you've made yourself look an idiot.  It's normal to be upset.  If you were right, you wouldn't have looked an idiot and you would be happy.

I think it's probably me who is being described as a fool and an idiot but thats mr hell's style and he is entitled to his opinion.

No, you are the second idiot, because you came on like an idiotic Daily Mail reader instantly agreeing when you had no idea what it was that had been touched, or that it is integral to a proper cambelt replacement. 

you give an opinion and you have to expect others to disagree

Only if your opinion is mis-informed, idiotic cobblers, which is what yours was.

[Gavv8]

Just for the record i've never read the daily mail.