so angry, what would you do?

[vw_golf_nutter]

i had my car in a garage that i have used for 11yrs for a cambelt and tensioner pulley last week. Over this weekend I have had the bonnet open to be fitting my headlamps and Ive noticed someone has sheared off the green plug where you put the gearbox oil in!!!! I have a video of my cars engine bay before it went in to that garage to prove it wasnt like that before but now it has actually been sheared in half and there are fresh marks in the gearbox metal!! would would you do?

[Gavv8]

Not quite sure why they would be mucking about at that end when the cambelt is at the other end...did you have it serviced at the same time?
p.s thats not where the g/box oil goes in.

[X4MGS]

Dont ever put gear box oil in that hole... It's a viewing hole.... Not a filling hole...

[vw_golf_nutter]

oh! hahahahaahaa shows what i know. well whatever the hole is for they didnt need to touch it!
I reckon they were f**king about with it because it has a reverse gear idler problem and clanks in reverse so maybe they were just trying to look at that without me asking them too?!

[Gavv8]

If just inspection plug had been knocked off i could understand it as they could have dropped something but that looks like someone's had a go at it with a screwdriver or something and a reverse gear idler issue is a box out job and they should know that.

[vw_golf_nutter]

well the box is being replaced on 2nd October anyway, the fools.
I am quite annoyed at this garage really because the guy that owns it used to be a one man band and I took my cars to him all the time 11yrs ago, now he is some modern big enterprise with apprentices and stuff and i think perhaps he has let a young twonk at my car?
They did the cambelt on it and its come back with a wobbly crankshaft pulley which is making a ticking noise and a sheared off plug hole!!
ive gotta go down there tomorrow by myself and argue that they have caused this because it had neither issue before it went in!

[Gavv8]

Wobbly crankshaft pulley..  this is why i've always repaired my own cars and they go to a garage once a year for m.o.t and the bloke who does it is a mate, you'd think the garage would show a bit of customer loyalty but sadly this doesn't seem to be the case these days.

[DCmk3]

Unfortunately you can't trust any shop nowadays, I had taken my Passat to VW for a couple services in South Africa, during that time they snapped the dipstick handle and never replaced it, stole the VW badge off the engine cover and claimed it wasn't them, they never replaced the spark plugs when they had charged for them each time.
Not to mention managed to scratch the paintwork in the process.

[F17BAD]

If it was me id go back and tell them im not happy and what are they going to do about it to rectify the problem

hope that answers your question LOL

[tweed]

If it was me I wouldn't worry about it.

Wonky pulley? You don't need to touch the pulley and for it to be wonky is something seriously wrong.