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Author Topic: natwest gone down  (Read 3805 times)

Offline cullygti

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Re: natwest gone down
« Reply #20 on: 22 June 2012, 21:22 »
great stuff maybe they have resolved the situation  :cool:
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 i drive a golf thats why im skint!!!!


losing interest in the golf and now not so skint !!!!!

Offline R32UK

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Re: natwest gone down
« Reply #21 on: 23 June 2012, 10:07 »
There was a recent thread about which bank should I open an account with. To all those that put Natwest.... ha ha!  :laugh:

hsbc ftw
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Offline cullygti

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Re: natwest gone down
« Reply #22 on: 23 June 2012, 10:14 »
 :grin:

halifax for me been with them since i left school with no probs  :grin:
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 i drive a golf thats why im skint!!!!


losing interest in the golf and now not so skint !!!!!

Offline Seanl

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Re: natwest gone down
« Reply #23 on: 23 June 2012, 10:25 »
TBF, it was just a software problem that could happen to anyone.
I think the measures they've taken to get things back up, and to get customers reassured and not out of pocket has been pretty commendable. They've opened branches all weekend and for much extended hours, and they're doing all they can to ensure people are not without money in each instance. Anyone that has bills to pay are being re-imbursed provided they show evidence as well. You may say this is the least they could do, but you can guarantee Lloyds, Halifax or whoever would not go to these lengths. I've been with Natwest for about 18 years now, and absolutely never had a problem at all. I honestly think their customer services are second to none in the banking game.
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Offline cullygti

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Re: natwest gone down
« Reply #24 on: 23 June 2012, 10:33 »
yes its possible it can happen to any bank i agree and natwest seem to be pretty good to bank with as the wifes with them... this thread was not meant to be a debate on who is best just a heads up for those that were not aware of the situation  :smiley:
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 i drive a golf thats why im skint!!!!


losing interest in the golf and now not so skint !!!!!

Offline RandomJord

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Re: natwest gone down
« Reply #25 on: 23 June 2012, 17:01 »
This royally fecked me up, my business accounts and personal account are with shatwest.

Messed up payroll and my rent, then the cheeky checkers sent me. A text saying I'd attempted to. Ale transactions without funds, and would be charging me £8 per returned transaction..... That's 17 payments.

They'd better be nice to me in branch on Monday!
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Offline shepgti

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Re: natwest gone down
« Reply #26 on: 23 June 2012, 17:10 »
Quote from: RandomJord on 23 June 2012, 17:01
This royally fecked me up, my business accounts and personal account are with shatwest.

Messed up payroll and my rent, then the cheeky checkers sent me. A text saying I'd attempted to. Ale transactions without funds, and would be charging me £8 per returned transaction..... That's 17 payments.

They'd better be nice to me in branch on Monday!

they are open today and tommorow..
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Gavv8

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Re: natwest gone down
« Reply #27 on: 23 June 2012, 17:23 »
'Expert' on radio 4 reckoned that the problem has been caused by an outdated core computer system, natwest have recently rolled out a 'pingit' competitor and a cardless cash withdrawal system and the computers just fell over.
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Offline Seanl

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Re: natwest gone down
« Reply #28 on: 23 June 2012, 18:47 »
sorry if it sounded really brash Cully! :embarassed:

Im not trying to make excuses for them, I just genuinely think they are a good bank to be with. At the end of the day its a money making enterprise, therefore they want your money, and will do averytbing within their power to get it! I just think their customer service is actually very good, and having been a customer of theirs for so long, I would recommend them to anyone. Their obviously very skilled in the art of deception! lol.  :wink:
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Offline stainesy

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Re: natwest gone down
« Reply #29 on: 23 June 2012, 19:57 »
just came across this thread yeah i really p!ssed me off on thursday as thats the day i get payed and i had been waiting all week to buy bits for my car. thursday came and my ballance was 0. i then went to natwest to find out why and they told me the systems were down but she agreed to give me £80 and said it would come out off my balance once everything was sorted wich is not to bad really. i was hoping she would loose the bit of paper she wrote it on  :grin:
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