Anyone work for the water board? Southern Water preferrably...

[Wazzzer]

right a bit of an update.

Girl from the helpline couldn't really understand my description so someone is coming out under the pretence of looking for a leak but at least I will get some advice from someone physically looking at the problem.

Our water is definitely branched off and it looks like the supply from the main goes through the neighbours house (there is a stop cock in the pavement in front of their door) then tees off to come to us. Handy to know they have the majority of the supply pipe in there but I guess we're just as responsible for costs as they would be as it's shared?

Hoping the bloke will be here tomorrow to advise us on what we can do. It would be nice to replace the stop cock in our house before the meter as it's seized solid lol

[Steve_PD]

I think next door may take the 'mines fine so why do I have to pay for it' stance just like ours. We live in an old house which did have a shared water supply.
Every time they used the bath or shower we would completely loose water pressure. So halfway through a shower or filling the bath it would turn to just a dribble
But seeing as they never had any problems they would contribute to the cost of separate lines. Ended up digging up the back garden and driveway (about 30m) and run a 25mm plastic pipe before the water board would come out to connect it up to the mains.

Swings and round abouts though as we also share a sewage main (main runs through the back garden) with them and when their drain blocks we take the f**k it stance. Their problem they sort it

So don't hold your breath for them paying anything