We do have customers go to the local kwik fit for cheaper and then come in a week later as there wheel wasn't done up corrrectly or over-tightened this happens atleast once a month.
we also had a car we reported that it was seeping oil from a turbo hose, customer wanted nothing done. then took it to a local kwik-fit and they just said that the sump plug was lose...after i worked on the car. yes when i do 5 a day, it is very easy to never do them tight enough...yet there was still a majour oil leak from turbo and nothing around the sump...
and then a backstreet garage fitted the strut forks back in the wrong way on my mates eg civic so that they faced outwards and when he would turn his brakes wouldn't work as the forks as they were the wrong way round were pushing against the caliper pushing the pistons out.. my mate took it back to that garage and they denied all knowledge, never minding the fact they could have killed him. i looked at it at the struts were dumbered left and right and were fitted on the wrong side and the wrong way round... it really annoys when you have bodge arteits in the trade that put a bad name for everyone else.
we get a lot of cars from halfords auto centres as well and on services you see the oil around the oil filter were they didn't clean it, screws from the pollen filter case missing in the foot well. as lease companies take their cars to places like that. and chuck whatever halfords oil in they wish.
bottom line is places like kwik-fit you pay what you get for. there are alot of good independant garages out there. i first started at one. just make sure you're going to a good one. i personally would never pay or want anyone to pay to go to a place like that. you see kwik-fit or bodge places offering £20 for an mot of something silly so they're losing money yet make it back up with work as they will try and fail your car.
places like that try and trick the customer really annoy me. kwik-fits adverts like they can speak 100 languages fluent really annoy me that they're the best company there is.
