Nothing a bit of filler can't sort out, should see some of the states my uncles properties have been left in.
All well and good Jamie, but that doesn't cover the costs to change all the locks in the windows, or the costs to repair the place, or the fact that I have been paying the agency 70 quid a month because I lived away and they have mugged me off.
Elvi, I might create a new account on hotmail and drop them an email, see what they say.
The locks in windows are standard, a lot open with the back end of a spoon, another key that fits in the lock or a flat screwdriver, ring the company that made the windows and ask for a new set of keys, saves replacing the locks.
Well I spoke to the agency after sending them the email highlighted on here earlier, they seemed to have sh!t themselves. I am expecting them to call me this afternoon as they are holding a meeting to deal with all the issues.
I have rung the window company by the way, they said they "might" have the keys, but there will be a call out fee, which I am not willing to pay at present as it was the agencies who should have been dealing with this.