Author Topic: Oh dear.....so it begins...Car purchase and buyers rights help!  (Read 3734 times)

Offline Diamond Hell

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #20 on: 09 November 2011, 14:11 »
You bought a Renault.

Do you not have Google?!

Seriously, just reject the f*cker before it's properly f*cked.
Just because you're offended doesn't make you right.

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Offline RandomJord

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #21 on: 09 November 2011, 15:01 »
You bought a Renault.

Do you not have Google?!

Seriously, just reject the f*cker before it's properly f*cked.

i was trrryyyiiiinnng to be a grown up an buy a sensible family wagon! _FAILED_

and robiwill man...


Progress, went to the garage, they said it was a coil, replaced it, light extiguished, 20 mins down the road...back on.

Im now MEGA pissed. Going to go for the Reject button
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Offline Diamond Hell

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #22 on: 09 November 2011, 15:51 »
Im now MEGA pissed. Going to go for the Reject button

They've had a chance to sort it - reject if you can.
Just because you're offended doesn't make you right.

Holiday cottages on the Isle of Wight for 2-10 people? PM me.

Offline The Mighty Elvi

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #23 on: 09 November 2011, 16:26 »
From my post on page 1.  :rolleyes:


                                                                                                                      [Your address]

Manager/ Owner
Dealership address


Dear Sir/ Madam
Ref: [registration number of vehicle]



On [date] I purchased, and took delivery of, the above vehicle [make and model] from you. On [date] I discovered that it was not of satisfactory quality: [describe the problem].

Section 14 of the Sale of Goods Act 1979 requires dealers to supply goods of satisfactory quality. However, the vehicle is clearly unroadworthy. You are therefore in breach of contract.

I am legally entitled to reject the vehicle and to be reimbursed for its full purchase price of [£xx]. I look forward to receiving your cheque for this sum within 14 days. If you fail to reimburse me I shall have no alternative but to issue a claim against you in the county court for recovery of the money without further reference to you.

Yours sincerely
[Your name and signature]



Jonathan.





Offline The Mighty Elvi

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #24 on: 09 November 2011, 16:32 »
......more. For the lazy people.





                                 Your rights if you buy second hand cars from a dealer 


When you buy a second hand car from a dealer, you have a right, under the Sale of Goods Act 1979, to expect the car to:

* Be of satisfactory quality (taking into account its age and mileage)
* Meet any description given to you when you were buying it, and
* Be fit for the purpose (for example, to get you from A to B safely)

If the second hand car does not meet these requirements you have a right to claim against the dealer for breach of contract.


                                  Your right to reject a second hand car


If there's a problem with a second hand car soon after you’ve bought it, for example, the car develops a problem you wouldn’t expect for the car’s age and mileage, or it turns out to be not what you’d been lead to expect, you may have the right to ‘reject’ the car and get your money back.

However, you have only a ‘reasonable’ time to reject a second hand car. There’s no clear definition of what a reasonable time is – you probably need to do it within three or four weeks of buying it. And if the fault is very obvious you may have less time.

                                  If you reject a second hand car you must stop using it.

Your right to claim for the cost of repairs
If it’s too late to reject the second hand car (or you don’t want to) you can ask the dealer for a repair or replacement. If the dealer refuses, you could:

* claim from it the cost of getting the second hand car repaired elsewhere
* claim for a reduction in the purchase price, or
* return the car and get the money you paid back, less a deduction for the use you’ve had (called  ‘recision’)

However, if your claim is worth more than the small claims limit where you live (£5,000 in England and Wales, £3,000 in Scotland or Northern Ireland) you may need to take advice before you act, because you may risk facing time-consuming and expensive court action.

If you get a warranty or guarantee with a second hand car, you may be able to claim on that to get any problems fixed. However, this doesn’t affect your legal rights, and you could still either reject the car, or claim against the dealer.





« Last Edit: 09 November 2011, 16:37 by The Mighty Elvi »

Offline RandomJord

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #25 on: 09 November 2011, 18:58 »
Well i've made progress.

I went back as i do believe they had memorised my number so weren't answering, i got to actually meet and deal with the owner who was a decent chap and actually remembered me from when i used to deliver parts there 10 years ago!

Told him i wanted the car refunded or 100% Repaired. Obviously he went for the repair option an i'm happy to let him do this as my missus genuinely likes the car, practicality wise. He was very apologetic about it and actually showed me the proof that he sold the car 6 years ago, and just took it back in px on another scenic.

So obviously i've got a signed letter stating what we discussed and basically a year long no quibble warranty (within reason!) an i hope once it comes back thats the end of it. I think the owner realised im not a piss taker, i just want what i paid for. And his sales team are cnuts (coincidently nowhere to be seen for my entire visit!)

Watch this space homies!

 
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Offline robiwill

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #26 on: 09 November 2011, 19:12 »
nice one Jord,

hope its all sorted


Offline RandomJord

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #27 on: 20 November 2011, 12:56 »
After yet more faults and me currently being stood in a foggy car park in castleford with a very pissed off missus, toddler, and all our luggage whilst out glorious dream car is recovered....

A refund has been agreed after a chat with the owner of the garage. Sorted

Hope thats the end of this saga  :sad:
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Offline Toby

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #28 on: 20 November 2011, 13:03 »
dam! not good :( but atleast u can find a decent car! my advice dont ask chuff  :laugh: :rolleyes:

Atleast nothing bad happend to you, the mrs or the little one  :cool:

A real 304bhp 286lbft in a mk4 golf!

Currently down under

Offline RandomJord

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Re: Oh dear.....so it begins...Car purchase and buyers rights help!
« Reply #29 on: 20 November 2011, 13:08 »
Oh wait the AA won't recover it as there are no warning lights on


Ace, so now I abandon it, pay for recovery over 200 miles myself or risk driving it

Yeahy
Skoda Octavia VRS DSG (soon!)
Skoda Rapid Spaceback

An a Signum for towing me old caravan!