Oh dear.....so it begins...Car purchase and buyers rights help!

[RandomJord]

Yeah thats the reason i chose this one, as its Full renault history with belt an pump last year, one owner blah blah an all the windows/sunroofs an sh!t worked properly

[RandomJord]

GRRR!!!

[RandomJord]

Hello blah blah garage

Hi its jordan here, the EM light is still on, can you come an collect it to have it sorted

f**ks sake .....mumbles to someone else.....

line goes dead!

[AudiA8Quattro]

Have you got grounds to reject the goods?
As in not as described.

[RandomJord]

Have you got grounds to reject the goods?
As in not as described.

Well, have a look in my first post, would those reasons be enough to reject the vehicle?

an jack to be honest the only reason im not there now is my littleuns hidden the keys somewhere!

[AudiA8Quattro]

Do you know a friendly garage or mechanic that could check it over?
I would suggest rejecting the goods, and asking for a full refund.
If they refuse, get a written report done of the faults, and take them to court.
Also you could get trading standards involved if you believe the car is dangerous.
A trader selling a dangerous car will land them in court regardless of what else you do.

[AudiA8Quattro]

You could try ringing your local trading standards for advice.
They may be willing to intervene.

[Organisys]

Jordan.

Get you money back, or that fails Px for a Volkswagen Touran mine is brilliant.

 

[ToddyGTi]

Sales of Goods and Services Act covers you here. Even on a vehicle like this, if the car becomes faulty to the extent that you believe it is something the selling dealer would have known at the time of sale then they are liable to fix it or you can reject the car fully and claim a full refund. the only way in which to enforce this however is via the courts. I would.

[robiwill]

Before you get another garage to look at it you must allow the garage to fix the faults, trading standards will confirm this.
By allowing another garage to look or repair the faults unless the suppplying garage has told you to do one or you have their permission can invalidate any protrection you have under the sale of goods act.
I would go in person to the garage in question calmly and take a documented letter detailing all faults found.
Request they collect the car as you believe it is dangerous to drive in its current state. eml light as yet is not an MOT failure. However it is down to you to return faulty goods for example if you purchased chicken that had gone off when you opened it from Tesco you wouldnt expect them to collect it same applies with a car. Howver if they value their reputation they should collect it.
As mentioned document everything and send a letter recorded delivery for possible evidence at a later stage.
Also get a written response from the garage confirming they will fix it and on what time scale they are allowewed resnoble time to do this we work on a max of 7 days.
regarding going to court I can not comment as never thankfully been in that position always sorted out any issues well before ever solicators letters are sent.
Issue here is wth the person that traded the car in as they probably knew about it and failed to mention it when traded in, hence why now I test drive every part exchange myself unless giving basic scrap value for it.