« Reply #71 on: 06 July 2011, 18:02 »
I'm not supprised your cars been in and out the garage a few times. My sisters other half has just left a flagship audi dealer as he is sick of their unrealistic targets for carrying out servicing and repair works. He was a senior master technician their and often had to knowingly send cars out with faults as management would not allow them the additional time required to fix them correctly. The final straw was then they sent letters to the technicians telling them if they didn't meet targets three months in a row they would get a written warning. Seems unfair to me for what audi charge their customers!
I work with trucks and our garage is much the same. Where once the standards of service were well above the minimum now they are at the legal minimum. Any faults are bodged and left until the vehicle either becomes illegal to drive or the fault lets go big time.
Bang goes your staff VAG discount now Martin! Who does the brother in law work for now?

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‘25 8.5R, ‘23 8R, ‘20 8CS, ‘19 135iX, ‘19 TCR, ‘17 Ed40, ‘17 GTD, ‘15 7R, ‘13 GTI PP, ‘11 GTI, ‘09 GTI, ‘98 Ibiza Cupra, ‘05 GTI, ‘06 Polo GTI, ‘04 GT TDI, ‘05 Fabia vRS, ‘02 GTI T, ‘03 Ibiza TDI 130, ‘01 Leon 180, ‘89 mk2 16v, ‘99 Ibiza TDI, ‘96 VR6, ‘98 Ibiza TDI, ‘92 VR6, ‘88 mk2 8v, ‘92 Polo G40, ‘91 mk2 8v, ‘89 mk2 8v, 205 GTI 1.9, ‘83 mk1 GTI, ‘80 Scirocco GTI, plus some others I’ve forgotten