Roger that, you just expect people to be as straight talking as you are
When buying a secondhand car? Are you completely mental?
It's how I operated - carbon cars not only refunded deposits but also offered customers their travelling expenses if the vehicle was not as described, never happend once as we were accurate

Still does btw

He's just a silly man - he must have know I wasn't going to put up with that after the questions I'd asked. Having said that he was very very red faced and was going redder by the second - drunk possibly? Would account for the lousy appraisal.