yeah its odd, it could be just damaged and not yet fully broken like mine did, the bit i mean is mad eof cast sh!tty metal, nickle plated colour (wish i could show u a pic)
its the bit that hooks to the mech fromthe handle
to remove handle is easy, their is 1 screw on the inner edge of the door, undo this and ease the handle out but dont yank, as this will deffo damage the bit im on about