bad news....... i think the lock on the driver's door is actually seized or something, as no matter how hard i'm trying the door just doesn't budge. the other 3 doors open fine with a little encouragement and the boot as well after spraying a load of deicer on the VW badge.
the top of the door seems to flex enough when pulling it and the bottom doesn't look stuck either. i can't expect a bit of ice would stop me opening the door if i'm pushing from the inside quite hard.
i removed the little cover over the keyhole next to the driver's door handle and tried the key, it wouldn't turn. after some heating up with a hairdryer i tried it and it did begin to turn. however i accidentally used it to unlock and EVERYTHING started opening, all the windows started to open! FFFFFFFFFUUUUUUUUU they are all iced up! one opened a little bit, another about half way and another 2 opened all the way. thankfully they all seem to close after crawling into the driver's seat using the switches.
door still doesn't open though even after using the key. i think she probably has to go to the stealer to have the locks looked at.
at least it's probably not going to be as easy to nick........