Dear Mr Irwin,
I'm writing to express my delight at the performance of your bolt extractors. I had very little room in the chassis leg to hammer the extractor onto the nut, so I just pushed it on with my fingers. To my surprise, the socket gripped straight away, and I was able to remove the nut with ease without destroying the bolt.
I would recommend your product to anyone in a similar situation. Can I have a free expansion set for the extractors because I wrote an nice letter?
Yours sincerely
tony_ack