3yrs Servicing - £250

[GolfTi]

I know a lot of you took up this offer.


I've done about 8K, my service interval is showing a service due around 13k (20k km??) which at this rate will be around the 18 - 20 month old mark.

Does this mean only 2 services?  VW seem to put all new cars on long life servicing and not time and distance at the moment.

VW say
This affordable solution manages servicing for up to three years or 30,000 miles (whichever comes first). Terms and conditions apply.

I'm not being overly cynical about this am I? I understood when I took this option that the first 3 services would be taken care of. Hope so.

[SteveP]

IMHO GTI's (or any other performance car) shouldn't be LL servicing.

I had mine switched to T&D at the PDI so I get a true 3 services out of the £250 

[gizzywizzy]

Somewhere it was mentioned that it is something to do with a letter on your log book mine has a Q so is that time and distance or long life?  My car says it was due a service at end of this month so is booked in for next week having done 6000+ miles only.

I know it isn't a very high mileage so I'm not too sure which it is, but I paid £250 for 3 years servicing.

Gizzy

[jonnygo]

I bought my GTI a month ago with 5,500 miles on the clock.

They offered me 2 yrs free servicing.  I thought my first service would be 10,000 miles?

[Jimble]

I was told when i purchased mine, the car would be put on t&d because i'd paid for it. Regardless of what the car says you've paid for it so you should get it. End of!

[GolfTi]

I was told when i purchased mine, the car would be put on t&d because i'd paid for it. Regardless of what the car says you've paid for it so you should get it. End of!

Same here, I asked for T & D. The car doesn't agree. My main reason for this post is to ask people to check as my sometimes cynical mind thinks VW may be 'forgetting' to put people on T & D so they only have to provide two free services.
 
Phonecall to my dealer I suppose.

[p3asa]

Its entirely up to the owner. If you want to take it in for a service using T&D as opposed to LL.

Not sure VW are being cynical as LL is every 18k miles so you could easily have 2 services in the 3 years and from what I have read they change / do more to the car in those regimes. In effect 2 LL services equal 3 T&D services.

[Jimble]

^Hmm, thats interesting, i'll have to have a look in the service book, i never really thought about it like that.

[JonnyG]

I took out the £250 servicing on mine

If you take this option you should be on T&D, regardless of what the car is set on the display.  That way you get the three services in within the three years (or sooner).  1st service at 10,000 miles or 1 year, 2nd at 20,000 or two years etc.
 

[Keithuk]

^Hmm, thats interesting, i'll have to have a look in the service book, i never really thought about it like that.

In the service schedule book on the first page there should be a sticker with the car details on it, VIN number engine code and transmission code. Then there are 7 rows of numbers and characters further down. On the third row mine shows 3 characters then a space, three more characters the QG1, then a space and three more blocks of three characters. The other half of this sticker should be in the boot.

QG1 is the shorter 10,000 miles and the QG2 is longlife 20,000 miles service. These can be changed with VAG-COM.

Even if you have the long life service 20k its still 20k or 12 months which ever comes first so you sould still get 3 services in 3 years. I'm told that they should send you a service booklet with the details in it and this can take 4 months to appear, I'm still waiting for mine.

Now I've talked about these long service intervals on other VW forums. Just because it a longlife oil which is supposed to last for 20,000 miles doesn’t mean its any good for the long term life of the engine. One of the by products of combustion (petrol or diesel) is carbon that escapes past the piston rings. This carbon is being absorbed into oil, the oil is filtered but it still has impurities that are being pumped around the engine.

I opted for the service plan because a normal service will cost yout £150 (even for just the oil change) so while its under warranty for 3 years £250 is the better option.