VW crashed my car!

[Mixologist]

I know my local vw body shop very well and some of the storys and car's you won't beleive.
Brand new cars in there before they are delivered to a customer, new vw's have very thin paint so thin that it has been completly missing in places so car has been in for a panel of 2 to be painted etc....

Coperate cost cutting at its best!!!! 

[richy]

Me letter had a good effect. 

A few days after I sent it ( to VW HQ ) I got a call from the quality control officer at the garage I took my car to (Rye Mill in High Wycombe).  She apologised etc, and offered to give me 50% off my next service.  However, I never wanted them to touch my car again again, so after some haggling, she agreed to give me the ca$h equivalent ( ?150 ).  A cheque arrived in the post shortly after    She also moved the body-shop appointment forward to this week. 

Just got my car back today.    They've resprayed the whole bonnet, and bumper.  Looks good as new now, altough they've left some dirty marks on the seats (hopefully these'll just wash out).

Was deffo worth complaining!

[Mixologist]

if the dirty marks dont come out, complain again

stick it to the man!