the saga continues ...my mk 6 heap of scrap

[ub7rm]

That really isn't on.  At the least they should be giving your their GTI demonstrator so you are getting the car you have paid for while yours is being looked at. 

That must really sour the whole experience for you.  Even when its fixed you're going to be wary and wondering whats going to go wrong next 

[topher]

have you thought about trying an independent specialist?

[VWKev]

Thanks guys....hope you are all enjoying your new cars. I know there is a great car under there somewhere but after so long I've given up on mine.

I've sent VW UK a link to this topic to show them how shocked people are I've had to put up with this for so long.

Hi VW, where's my GTi !!

[mac7]

Hi VW, where's my GTi !!

 

[adw555]

That really isn't on.  At the least they should be giving your their GTI demonstrator so you are getting the car you have paid for while yours is being looked at. 

To be fair to the dealer they gave me their demonstrator when they had mine in for 3 days the last attempt...but it's still not the same as having your own car that you paid good money for..

[adw555]

have you thought about trying an independent specialist?

I'm at the point of trying anything. I'm not aware of any VW specialists in N Ireland at the moment, but it's maybe time to find one. I'm also not sure if someone other than a VW dealer tries to fix this will affect the warranty ?

[Rhyso]

checklist for when you go to Trading Standards tomorrow make sure you do the following

1) tell them its a safety issue as in the car can and will move by itself
2) If you have any of it on finance / credit card etc take that with you as they will require that

i presume you've changed nothing on the car itself as this will null your right to reject the car.  Also its within the 6 month period you have to reject the car under saftey grounds

Hope that helps

(missus works for Trading Standards  )

[VWKev]

Thats a good idea regarding the finance. Whoever you took finance out with technically owns the car till you pay them off. Don't these companies give you insurance ? So if VW mess you around, you can always claim back from your finance company.

[Rhyso]

Thats a good idea regarding the finance. Whoever you took finance out with technically owns the car till you pay them off. Don't these companies give you insurance ? So if VW mess you around, you can always claim back from your finance company.

you do have some rights but it depends on the type of finance and the terms and conditions

Hopefully the OP's Trading Standards will be able to advise him fully - my missus has dealt with them on matters and says they are excellent.  Even has some power that we don't have over here!

[adw555]

checklist for when you go to Trading Standards tomorrow make sure you do the following

1) tell them its a safety issue as in the car can and will move by itself
2) If you have any of it on finance / credit card etc take that with you as they will require that

i presume you've changed nothing on the car itself as this will null your right to reject the car.  Also its within the 6 month period you have to reject the car under saftey grounds

Hope that helps

(missus works for Trading Standards  )

Thanks for the info Rhyso :-) I traded my old mk 5 GTI in against the new car and used a personal loan for the rest so I'm not sure that is the same as finance contract, but I'll ask my bank anyway.

Thanks for all your help guys.