Hey
Well I am writing this post to vent some anger and feel better (and most likely bore you all to death!!)
I ordered my car nearly 4 months ago and it finally arrived at the dealer on Friday (in Glasgow and I live about 150 miles away) and I was advised on the Thursday that I should be able to pick it up this Friday. Prior to this I had everything organised with them, finance, insurance and documents they had requested for my plate transfer and what a joke it has turned out to be!!!
Called the dealer on Monday to speak to the Salesman I am dealing with and was advised he was on holiday all week (thought this a bit strange he hadn’t mentioned to me who would be dealing with the sale of my car now and what would happen should I pick it up on Friday as this is when he thought it would be ready). Anyway I then spoke to the Sales Manager and he advises me all is fine.
Then the next day I get a call from him saying that my number plate transfer has been rejected as they do not have a MOT Certificate for the old car and apologised as they are used to doing trade ins when they have all the details. I am not trading my old car in as my dad is taking it off my hands. Now previously they had told me that all I needed to send was the vehicle licence documentation and this was sent down weeks ago. Then after that arrives they then called to say they need a copy of the tax disc too, also sent weeks ago and I double and triple checked there was nothing else they needed or that I should be doing. I called them today to make sure the certificate had arrived (I knew it had as I paid special delivery for next day but was really just checking that something was being done with it) and spoke to the Sales Manager who then said that they now need a copy of my insurance for my current car and I have to take out insurance from today on my new car that I don’t yet have. This will now delay the transfer by yet another day and yet again will be later before I get my car!!!!!
HOW INCOMPETENT CAN A DEALER POSSIBLY BE???
Anyway rant over … my car better be ready soon as I am well hacked off!!! I will be the only bloody idiot picking a car up on 31Aug at this rate as its already registered!!!!
Fully expect to come and collect it to find that it has arrived in garish pink instead of candy white with some of the options missing off it! least of all the Bluetooth kit they are supposed to be fitting and the Scottish flag number plate I have asked for!!!
