I had to ask for LL oil for my third service and paid £15 extra for the privilege.
TBH, an extra £15 isn't too bad - that works out at an extra £3.26 per litre.
TT, do you have a link to the VW service bulletin that forum members could print out and wave in front of these dumb asses at the stealers?

It isn't a 'service bulletin' as such. And I can't post a link. However, this info comes from ErWin.de - which is a 'paid for' subscription to VWAGs offical ElsaWin - which is updated every night direct from Wolfsburg. Log onto
www.ErWin.Volkswagen.de - set up an account, and you should find the info there.
Secondly, the actual oil specification for every single car Volkswagen Group has EVER produced is listed on ETKA - this I do have a copy (though not legit, if you get my drift

) - and for every single variant of the Mk5 Golf - it ONLY lists oils to VW504.00 for petrol engines, and VW507.00 for diesel donkies. And I'm sure most of recognise those standards as the 'LongLife3' standard. Unfortunatey, due to a ballache with my internet wiring at home, my ETKA stuff is on my destop, but I'm surfing from a lappy netbook - so can't screendump for you.