Author Topic: aircon warrenty issue any advice???  (Read 3697 times)

Offline ub7rm

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Re: aircon warrenty issue any advice???
« Reply #20 on: 25 April 2009, 13:23 »
I think you can buy a gauge from halfrauds to tell you the pressure of the system.  After two years there will be a slight drop in performance and it would be wise to have it serviced but I've driven cars well over 5 years old that were still functioning fine if not ice ice cold.  When I parted with my 8 year old mk4 the a/c was still working but was in need of a re-gas as it was cool air but not ice cold.

When the pressure drop below a certain value the ecu stops the compressor coming on, but this shouldn't be happening on mk5's (assuming normal mileage) unless there is an underlying cause as none of them are THAT old yet. 

IRC with mk5's you don't even have to run it once a week like older cars to keep the oil circulated as it does it automatically.  I think the compressor is running very slowly even in econ mode to keep the seals lubricated.


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edit:

As you've only had it 8 weeks you should def not be covering the cost of this even if is only a service it needs.  I would have expected the dealer to make sure it was fully up to spec before selling it.  Don't take no for an answer mate  :smiley:
« Last Edit: 25 April 2009, 13:26 by ub7rm »
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Offline arletty69

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Re: aircon warrenty issue any advice???
« Reply #21 on: 25 April 2009, 13:30 »
I have had enormous problems with my AC............2006 model GTI.  I discovered later that there were serious issues with a certain make of compressor fitted around 2006 and that a Technical Service Bulletin was issued in 2007 to address this problem.
My AC packed up when the car was less than 2 years old and had only about 20K Km on the clock.  What had happened was that the compressor had destroyed itself and deposited all manner of sh1te throughout the AC circuit!  Now a simple compressor replacement and re-gas is a complete waste of time as the sh1te in the circuit will cause a very rapid destruction of the new compressor.  The solution, as outlined in the service bulletin (from page 4), is to replace the condenser (that's the radiater next to the engine cooling radiater in front of the car); replace the compressor with a different make and replace the expansion valve, together with a complete and thorough flushing of the refrigerant circuit.
My French stealers, in their wisdom, simply replaced the compressor...................3 TIMES!!!!!  Imagine the cost! Fortunately all under guarantee.  Anyway, before wrecking a fourth compressor they got wise and replaced the entire system!  This lasted for 6 months over the Winter but when things started to warm up I realised that the cooling was not what is should be so I thought...................Merde! Here we go again!  However the stealers now have a new service manager who is very much on the ball and after verifying that the gas charge was OK they quickly diagnosed the problem as a dodgy interior temperature sensor which was replaced and we now have cooling again!

I have a copy of the Technical Service Bulletin if anybody wants it (in .pdf form) but I do not know how to upload to the site.

Offline matthewsimone

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Re: aircon warrenty issue any advice???
« Reply #22 on: 25 April 2009, 16:50 »
that will be why my 2006 gti compressor packed in then :laugh: heard there was some issue with them seems fine now all been fixed couple weeks ago and yes as someone else said the aiecon should last a fair while, my brother is a driving instructor and has a 2006 corsa with 135k on clock now and always has his aircon on constantly and he has never had it serviced or looked at since he got the car and its still fine so golf should be lasting a fair while imo

Offline pitman4u

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Re: aircon warrenty issue any advice???
« Reply #23 on: 26 April 2009, 02:21 »
I think you can buy a gauge from halfrauds to tell you the pressure of the system.  After two years there will be a slight drop in performance and it would be wise to have it serviced but I've driven cars well over 5 years old that were still functioning fine if not ice ice cold.  When I parted with my 8 year old mk4 the a/c was still working but was in need of a re-gas as it was cool air but not ice cold.

When the pressure drop below a certain value the ecu stops the compressor coming on, but this shouldn't be happening on mk5's (assuming normal mileage) unless there is an underlying cause as none of them are THAT old yet. 

IRC with mk5's you don't even have to run it once a week like older cars to keep the oil circulated as it does it automatically.  I think the compressor is running very slowly even in econ mode to keep the seals lubricated.


---

edit:

As you've only had it 8 weeks you should def not be covering the cost of this even if is only a service it needs.  I would have expected the dealer to make sure it was fully up to spec before selling it.  Don't take no for an answer mate  :smiley:

when i rang the dealer today they basically said that the aircon was serviced before i bought it,filters changed n all that,and it will just need a re-gas which im obliged to pay for. i reckon thats a loada s**t seeing ive only had it 8 weeks i shouldnt have to pay out for anything so soon. is there a vw head office or sumone i can deal wiv instead of the idiots at the dealership???

Offline TagnuT

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Re: aircon warrenty issue any advice???
« Reply #24 on: 26 April 2009, 08:17 »
I think you can buy a gauge from halfrauds to tell you the pressure of the system.  After two years there will be a slight drop in performance and it would be wise to have it serviced but I've driven cars well over 5 years old that were still functioning fine if not ice ice cold.  When I parted with my 8 year old mk4 the a/c was still working but was in need of a re-gas as it was cool air but not ice cold.

When the pressure drop below a certain value the ecu stops the compressor coming on, but this shouldn't be happening on mk5's (assuming normal mileage) unless there is an underlying cause as none of them are THAT old yet. 

IRC with mk5's you don't even have to run it once a week like older cars to keep the oil circulated as it does it automatically.  I think the compressor is running very slowly even in econ mode to keep the seals lubricated.


---

edit:

As you've only had it 8 weeks you should def not be covering the cost of this even if is only a service it needs.  I would have expected the dealer to make sure it was fully up to spec before selling it.  Don't take no for an answer mate  :smiley:

when i rang the dealer today they basically said that the aircon was serviced before i bought it,filters changed n all that,and it will just need a re-gas which im obliged to pay for. i reckon thats a loada s**t seeing ive only had it 8 weeks i shouldnt have to pay out for anything so soon. is there a vw head office or sumone i can deal wiv instead of the idiots at the dealership???

How do I contact Volkswagen Customer Care? Telephone: 0800 0833 914

Only problem is they don't seem to have a lot of power  :sad: I found that they just mediate between you and the dealer, rather than instructing the dealer what to do.
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Offline ub7rm

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Re: aircon warrenty issue any advice???
« Reply #25 on: 26 April 2009, 11:08 »
I think you can buy a gauge from halfrauds to tell you the pressure of the system.  After two years there will be a slight drop in performance and it would be wise to have it serviced but I've driven cars well over 5 years old that were still functioning fine if not ice ice cold.  When I parted with my 8 year old mk4 the a/c was still working but was in need of a re-gas as it was cool air but not ice cold.

When the pressure drop below a certain value the ecu stops the compressor coming on, but this shouldn't be happening on mk5's (assuming normal mileage) unless there is an underlying cause as none of them are THAT old yet. 

IRC with mk5's you don't even have to run it once a week like older cars to keep the oil circulated as it does it automatically.  I think the compressor is running very slowly even in econ mode to keep the seals lubricated.


---

edit:

As you've only had it 8 weeks you should def not be covering the cost of this even if is only a service it needs.  I would have expected the dealer to make sure it was fully up to spec before selling it.  Don't take no for an answer mate  :smiley:

when i rang the dealer today they basically said that the aircon was serviced before i bought it,filters changed n all that,and it will just need a re-gas which im obliged to pay for. i reckon thats a loada s**t seeing ive only had it 8 weeks i shouldnt have to pay out for anything so soon. is there a vw head office or sumone i can deal wiv instead of the idiots at the dealership???

Sounds like shyte to me too.  If it was serviced before you bought it - why the hell isn't it working?  If I took my car in to get the a/c serviced and it came out not working or stoped working a couple of months later I'd be suspicious...

If its a VW approved used I would have thought that head office will make the dealer get the car up to scratch, they are making a mockery of the principle that buying a used car from the main dealer will guarantee you get a problem free car..
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Offline pitman4u

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Re: aircon warrenty issue any advice???
« Reply #26 on: 26 April 2009, 11:31 »
I think you can buy a gauge from halfrauds to tell you the pressure of the system.  After two years there will be a slight drop in performance and it would be wise to have it serviced but I've driven cars well over 5 years old that were still functioning fine if not ice ice cold.  When I parted with my 8 year old mk4 the a/c was still working but was in need of a re-gas as it was cool air but not ice cold.

When the pressure drop below a certain value the ecu stops the compressor coming on, but this shouldn't be happening on mk5's (assuming normal mileage) unless there is an underlying cause as none of them are THAT old yet. 

IRC with mk5's you don't even have to run it once a week like older cars to keep the oil circulated as it does it automatically.  I think the compressor is running very slowly even in econ mode to keep the seals lubricated.


---

edit:

As you've only had it 8 weeks you should def not be covering the cost of this even if is only a service it needs.  I would have expected the dealer to make sure it was fully up to spec before selling it.  Don't take no for an answer mate  :smiley:

when i rang the dealer today they basically said that the aircon was serviced before i bought it,filters changed n all that,and it will just need a re-gas which im obliged to pay for. i reckon thats a loada s**t seeing ive only had it 8 weeks i shouldnt have to pay out for anything so soon. is there a vw head office or sumone i can deal wiv instead of the idiots at the dealership???

Sounds like shyte to me too.  If it was serviced before you bought it - why the hell isn't it working?  If I took my car in to get the a/c serviced and it came out not working or stoped working a couple of months later I'd be suspicious...

If its a VW approved used I would have thought that head office will make the dealer get the car up to scratch, they are making a mockery of the principle that buying a used car from the main dealer will guarantee you get a problem free car..

yeh thats exactly wot i think. and yeah it is a vw approved used car. if i lived near the dealer i bought it from then i would be there demanding they sort it, but as i travelled to buy the car, 150 miles, trying to get my local dealer to do summat is proving a pain in the arse!