you must be on vista?
run as admin.
Vista

Nope, running XP, uninstalled and re-installed again this morning and hey presto, think it is working now, but haven't had time to play as I'm at work.
in general do you just use the Auto-Scan functionor select individual items???
if i brought the aforementioned VAGCOM from the ebay link above would i easily be able to turn off the airbag light? sorry for asking in here, just seems appropriate
thanks
Don't quote me on this, but i don't think so as I think this just reads fault codes, I'm sure someone else will be along at some point to tell you what it is that you do need for this!