To be honest i think all dealers are the same. I left my name and number with 3 ford dealersevery month for about 6 months for a test drive in a focus st and never once got a phone call. I drove past one of the dealerships with a st sitting in the forecourt, callled in asked for a test drive and was told i'd have to wait at least 3 weeks!lol So went next door to the vw garage where my dads friend is a salesman and drove out in 2 day old fully loaded GTI for a 24hr test drive, and that was me hooked. I couldnt afford a new GTI so i was getting calls almost every week about 2nd hands cars they were getting in. I was more than happy to buy a car of them until my dad experienced good old VW after sales service. His brand new passat shreaded a set of front tyres in 3000 miles, they blamed it on driving round to many roundabouts. Theres no roundabout on this commute to work. To investigate the problem they want £185 to check the alignment and even if it was out they only cover the alignment for the first 500miles. The passat went in again for a new door lock, 6 weeks later my parents got the car back!lol The final straw was when i was in looking at a GTI the salesman told me he had delivered a brand new R32 the previous day, one of the head light bulbs blew on the way home. The owner brought it back the next morning and the service department charged them £48 to fit a new bulb. The next day i bought a import from Motorhouse and it has never been near a offical VW garage and never will.
