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Author Topic: Refund policy?  (Read 6946 times)

Offline KVW

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Re: Refund policy?
« Reply #20 on: 22 August 2009, 13:02 »
New tyre and alloy fitted this morning. Drove it away and now there's a buzzing noise on bumpy surfaces from behind speedometer. No idea why. No steering wheel vibrations or instability at speed. Gonna drive it for a bit to see if it settles. But it's just one thing after another after another.
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Offline R32UK

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Re: Refund policy?
« Reply #21 on: 22 August 2009, 13:16 »
Sorry to hear about this.... sums up the dealers really tbh. Looks like you may have a Friday afternoon car  :undecided:

Hope you get it sorted pal.. VW HO no good?
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Offline VWKev

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Re: Refund policy?
« Reply #22 on: 22 August 2009, 13:29 »
By the sounds of things, a few YTS's built this car.
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GTI mk6, 3dr Manual (Yes Manual! If I wanted a Taxi I'd hail one, not spend £1500 on one), Candy White, Full Leather, Xenons, ACC, 18", RCD510 + Dynaudio, DAB Radio, Winter Pack, Luxury Pack, Fiscon Bluetooth Plus, Golf R LED's.

"Some say he drives a Shopping car, and that his car dent was actually a beauty spot....all we know is he's called Captain Failboat"

Offline Rhyso

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Re: Refund policy?
« Reply #23 on: 22 August 2009, 13:41 »
Quote from: VWKev on 22 August 2009, 13:29
By the sounds of things, a few YTS's built this car.

on a Friday afternoon  :sad:
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Offline KVW

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Re: Refund policy?
« Reply #24 on: 22 August 2009, 13:48 »
HO were most unhelpful. Just said if I wanted to reject the car then they couldn't get involved. It was just between me and the dealer to sort out. Got legal advice and they said it was v difficult to get a refund. The contract is pretty watertight. They said the best way to go about things would be keep sending it back again and again until they can't fix it then they'll have to do
something. Or the other thing to do would be to sue them for delivery of a product that doesn't meet the description and/or for stress caused, phone calls, loss of earnings etc. See what happens over the next few days.   
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Offline JC

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Re: Refund policy?
« Reply #25 on: 22 August 2009, 13:50 »
auto express, what car and other motoring  mags time then mate.

List times dates, damage faults etc, when a mag a journo  takes your car in they WILL do summat about it  :grin:
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Offline VWKev

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Re: Refund policy?
« Reply #26 on: 22 August 2009, 23:41 »
Quote from: Rhyso on 22 August 2009, 13:41
Quote from: VWKev on 22 August 2009, 13:29
By the sounds of things, a few YTS's built this car.

on a Friday afternoon  :sad:

Exactly.

Wither everything gets fixed or not, I'd just be sitting biding my time waiting for the next thing to go wrong.
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GTI mk6, 3dr Manual (Yes Manual! If I wanted a Taxi I'd hail one, not spend £1500 on one), Candy White, Full Leather, Xenons, ACC, 18", RCD510 + Dynaudio, DAB Radio, Winter Pack, Luxury Pack, Fiscon Bluetooth Plus, Golf R LED's.

"Some say he drives a Shopping car, and that his car dent was actually a beauty spot....all we know is he's called Captain Failboat"
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