GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Ap69 on 26 February 2014, 19:28
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Hi all, my baby is nearly 4 weeks old and despite being in love one small bugbear since the get go has been a low level squeaking I hear at low speed (like 20 or lower) bit annoying for a new car but everything else is so fantastic sort of shrugged my shoulders.
I then began reading about others having squeaks and harsh suspension. Which lead me to the issue of a few reported cases of at pdi the 'puk' transport inserts in the front suspension being left in so last night jacked it up and pulled the boot up not there.
So was going to leave it until the first service for further investigation until by chance tonight when I was washing her I stumbled upon the problem so in case you have same/similar I post this with the intention of helping.
http://youtu.be/mlejz8JFdcg
Solution:- fingers up front the ACC sensor and a joint between the bumper, grill and some other trim the culprit. Tried GT85 lube, did nothing, so rolled up a small piece of rag and pushed it in. No more squeak, temp fix as I can't be happy on a new car with such a basic issue so will raise it still at first service.
Adrian.
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Hi Adrian
I have similar although not so pronounced squeak from the front bumper on my GTi, I don't think its audible when inside the car (not yet anyway)! Be interesting to know the dealer fix when you get it sorted mate.
Peter
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Lol my car is currently at the dealers for a squeak coming from the front right, if it's this I will laugh my head Off as they won't be able to find it. Pickup tomorrow evening, will report back then
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I can't see how the squeak from the grill in the bumper could possibly transmit itself into the car while moving? I mean it's not a part that's under strain when steering / manoeuvring the car is it... It only squeaks there when prodded...
I'm hearing a mousey / hamster like squeak from the front now too. Only noticeable at low very speeds, say when parking and steering from lock to lock.
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I know what you're saying but it would be funny if it was. We all seem to be experiencing this trapped squirrel in some shape or form hopefully I'll have some answers tomorrow, I'll left it there overnight and no phone call today so they must be working on it I hope
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I can't see how the squeak from the grill in the bumper could possibly transmit itself into the car while moving? I mean it's not a part that's under strain when steering / manoeuvring the car is it... It only squeaks there when prodded...
I'm hearing a mousey / hamster like squeak from the front now too. Only noticeable at low very speeds, say when parking and steering from lock to lock.
Hello, a good point you raise
Of course loads are applied throughout the car over bumps like torsional and compression, suspension doesn't take it all out or else we couldn't move around inside the car. There's a huge load from wind but in this case discounted as its only slow speed.
Its so loud it wouldn't take much to create a lesser load than I'm applying and therefor lessor sound which can be heard at low speeds when everything else is quiet, and it is over bumpy twisty minor lanes where i live.
Ed
Tested on same lane this morning no noise!
Thanks
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Squeaky/creaky front suspension noises are most likely to be caused by damaged suspension mount bearings. There may still be some transport pucks attached to the front suspension struts (which may be attributable to the mount bearings damage.
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Squeaky/creaky front suspension noises are most likely to be caused by damaged suspension mount bearings. There may still be some transport pucks attached to the front suspension struts (which may be attributable to the mount bearings damage.
Thanks, as I said I've checked for puks first, and I will get the garage to check as you correctly say the top mounts as these too are widely reported to be troublesome.
Ridiculous though on a new car!
Thanks
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My front left suspension has squeaked from about 2000 miles onwards. Went to the dealers several times but they either can't be arsed or can't find the fault. I've put up with it for now. Just hope the new one isn't the same.
J
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I'm exactly the same as GTI7me. My front left suspension creaks, squeaks and groans whilst manoeuvring at low speeds (say 0-15 mph). My Mrs calls it the creaking ship :grin:
I don't like that it makes this noise but I'm putting up with it because; (a) Can't really be arsed taking it to the dealers (b) It's not that bad that I'm too upset by it (c) Hoping that is disappears by itself [read head in sand].
Will mention it at first service if the problem is still there.
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I find it really strange that whatever we have lasts 2000miles?
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I'm exactly the same as GTI7me. My front left suspension creaks, squeaks and groans whilst manoeuvring at low speeds (say 0-15 mph). My Mrs calls it the creaking ship :grin:
I don't like that it makes this noise but I'm putting up with it because; (a) Can't really be arsed taking it to the dealers (b) It's not that bad that I'm too upset by it (c) Hoping that is disappears by itself [read head in sand].
Will mention it at first service if the problem is still there.
100% with you on not that bad and can't be arsed, but almost comically now the honeycomb grill issue is fixed to now reveal (assume it was masking it) a deffo sus low level pattering then squeak on the front left.
As you say garage when the times right.
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Got the same issue on the GTD, squeaky/creaky front nearside it's been getting worse, typically the time I went to the dealer and out for a drive with a mechanic it was behaving itself but it's got worse since and will be going back. The car was put on the ramp to check for pucks but nothing
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Got the same issue on the GTD, squeaky/creaky front nearside it's been getting worse, typically the time I went to the dealer and out for a drive with a mechanic it was behaving itself but it's got worse since and will be going back. The car was put on the ramp to check for pucks but nothing
The suspension mount bearings can be knackered without the presence of pucks on the struts, more likely to squeak in the dry, so get it back in, it's a common issue on Golfs with Sports lowered suspension.
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Just got back from the dealers, squeaking all the way. VW wont touch my car, in its modified state, I said I had no problem paying but they say its company policy not to go near a car that had anything changed, sounds like bull to me as I asked it they could service it when the time comes and they said yes!
Anyway, unsurprisingly i have failed to find out what it is. I have asked an indy to price up changing the suspension bearing mount so im hoping its that Monkey and its a nice simple fix.
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and ill check the creaking trim solution tonight AP but im not confident
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The warranty should only be void on the parts you've modified I'm pretty sure. Smells of bull. Dealers don't wanna touch this problem.
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it is bull but this is the risk you run by changing bits. its not exactly the end of the world, ill take it shark and let them look at it.
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Slightly off topic but did Shark do your remap and which one did you take it to? DTUK is the same company right?
Yes it's a very squeaky car. I've managed to fix the main squeak by opening the cover that hides the phone cable.
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Just got back from the dealers, squeaking all the way. VW wont touch my car, in its modified state, I said I had no problem paying but they say its company policy not to go near a car that had anything changed, sounds like bull to me as I asked it they could service it when the time comes and they said yes!
Anyway, unsurprisingly i have failed to find out what it is. I have asked an indy to price up changing the suspension bearing mount so im hoping its that Monkey and its a nice simple fix.
What have you had modified? If it's suspension then you're out of luck, but if it's a chip or box, try another dealer.
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Got the same issue on the GTD, squeaky/creaky front nearside it's been getting worse, typically the time I went to the dealer and out for a drive with a mechanic it was behaving itself but it's got worse since and will be going back. The car was put on the ramp to check for pucks but nothing
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Had my GTI in a few weeks ago for squeaking on the o/s, they replaced the top suspension mount and the strut. It was fine for a couple of weeks, then returned. It is now noisier than before could possibly be the gaitor positioning mentioned on another thread (There's a TPI no. which I have told the dealer) It's booked in next Tues. Will let you know the outcome then.
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Slightly off topic but did Shark do your remap and which one did you take it to? DTUK is the same company right?
Yes it's a very squeaky car. I've managed to fix the main squeak by opening the cover that hides the phone cable.
No mate two different companies but with the New gens problem ecu's they've teamed up, dtuk provides the hardware, shark the software basically.
And yes monkey, eibach prolines lol well it was worth a shot
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Got the same issue on the GTD, squeaky/creaky front nearside it's been getting worse, typically the time I went to the dealer and out for a drive with a mechanic it was behaving itself but it's got worse since and will be going back. The car was put on the ramp to check for pucks but nothing
[/quote
Had my GTI in a few weeks ago for squeaking on the o/s, they replaced the top suspension mount and the strut. It was fine for a couple of weeks, then returned. It is now noisier than before could possibly be the gaitor positioning mentioned on another thread (There's a TPI no. which I have told the dealer) It's booked in next Tues. Will let you know the outcome then.
This is my other concern, you get it replaced and it only lasts 2mins cos the part is crap
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GrahamFR: Maybe the dealer is reluctant to fit (even at your cost) because they're currently in short supply (they were)? No reason not to ask another dealership to do it. I have noticed other (lesser) noise sources.
Most notable is a hollow plastic creak coming from the passenger seatbelt clasp when the missus is in the car. Any moving around in that seat and the cable that anchors the clasp to the car creaks everytime it flexes, albeit less pronounced than the suspension mount bearing.
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Well I have an internal creak which I hope to have just fixed with some double sided foam tape, on the passenger side at the bottom near the speaker, creaks after driving a bit and you can stop it by pushing the panel in, well hopefully the foam will stop the noise but if anyone is experiencing internal noises try pushing the panels in and seeing if it stops
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Strange one for ya. Noise was really bad on way home last night, but this morning it wasnt there...
2 possibilities....
1) The noise is worse when warmed up or wet as it was very cold this morning - Probability 99.999%
2) The noise has magically fixed itself after a good ragging last night - Probability 0.001%
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I've got mine going back in to get the drivers side top mount fixed, they did the n/s before Christmas but they wouldn't do both as they reckoned the drivers side was fine. I've also asked them to look into a fairly noticeable rattle which appears to be coming from the back, I think it might be the shocker or the bushes are completely shot. The car has just ticked over 5000 miles so I'm really hoping its not bushes.
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Had exactly the same squeak, the car went into vw at 3,000 miles for new strut bearings. This fixed the problem, maybe VW have an issue here?
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Had exactly the same squeak, the car went into vw at 3,000 miles for new strut bearings. This fixed the problem, maybe VW have an issue here?
Yes without a doubt there's an issue, does anyone have anything official to support this? Like a fault or an official com ref number.
I'm going to get mine looked at before the first service now and it would be handy to reference it to a known issue.
Thanks
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Took delivery of my new GTI over the weekend. Absolutely no issues at all, the suspension is squeak and rattle free. Hopefully it will stay this was as it is 1000x better than my first GTI.
J
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A tpi number would be amazing, that way I could stick it the dealer lol and good luck with the New motor buddy
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Today I formally rejected my GTI quoting the 1979 Sale of Goods Act (Section 2, sub-section 14) and gave them back my keys.
I dropped the car off at the dealers and handed them a letter. This has been linked up with VWFS and VAG Customer Services using the Customer Services case number.
Why? Well its not because the suspension noise is akin to a 10+ year old car with 200k+ miles (its a 63 plate with 5k) nor is it because the dealer screwed me over with a VAG-COM retrofit satnav that didn't work (incompatible with Dynaudio) and that Volkswagen Group have today informed me that, if it had been left in situ, would have negated part of the vehicle warranty. Nope, I could have even handled that. It is, in fact, the complete arrogance of the Volkswagen organisation. They admit that there is indeed some kind of suspension issue with certain cars (batches)but they are unwilling/unable to provide any target date for root cause analysis or fix; absolutely nothing. They simply expect me (you) to live with it until they have found the answer irrespective of how long that takes. Moreover, they go to great lengths to tell me that there is no safety risk. When I asked them how they could honestly guarantee that when they don't know what the problem is and point out just how illogical that position is they just clam up and shrug.
I'm now screwed without the car but it seems that the only way to get their attention is by making such a 'grand stance'. I'm not sure I have their attention.
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A tpi number would be amazing, that way I could stick it the dealer lol and good luck with the New motor buddy
Thanks mate! Everything so good so far :smiley:
J
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Today I formally rejected my GTI quoting the 1979 Sale of Goods Act (Section 2, sub-section 14) and gave them back my keys.
I dropped the car off at the dealers and handed them a letter. This has been linked up with VWFS and VAG Customer Services using the Customer Services case number.
Why? Well its not because the suspension noise is akin to a 10+ year old car with 200k+ miles (its a 63 plate with 5k) nor is it because the dealer screwed me over with a VAG-COM retrofit satnav that didn't work (incompatible with Dynaudio) and that Volkswagen Group have today informed me that, if it had been left in situ, would have negated part of the vehicle warranty. Nope, I could have even handled that. It is, in fact, the complete arrogance of the Volkswagen organisation. They admit that there is indeed some kind of suspension issue with certain cars (batches)but they are unwilling/unable to provide any target date for root cause analysis or fix; absolutely nothing. They simply expect me (you) to live with it until they have found the answer irrespective of how long that takes. Moreover, they go to great lengths to tell me that there is no safety risk. When I asked them how they could honestly guarantee that when they don't know what the problem is and point out just how illogical that position is they just clam up and shrug.
I'm now screwed without the car but it seems that the only way to get their attention is by making such a 'grand stance'. I'm not sure I have their attention.
Did they accept your rejection as in they are now taking steps to get you out of your finance agreement (if you didn't buy outright) and/or reimburse all monies paid so far?
So what's next? What car do you have in mind to replace it?
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I dropped my car in this morning to have my squeaky suspension / steering checked out. Within half an hour they've come back with the diagnosis... I need 2 new shock mount bearings. A bit worrying really for a car with less than 5k miles on it.
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I dropped my car in this morning to have my squeaky suspension / steering checked out. Within half an hour they've come back with the diagnosis... I need 2 new shock mount bearings. A bit worrying really for a car with less than 5k miles on it.
Joe - Do you think could you get a TPI number for this fault? Would be really helpful for us guys with the same issue. Thx
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Seems to be a common theme with the GTI and GTD on the front mounts. On another forum, the GTs (but not the GTDs or GTIs) seem to suffer from a squeaky rear suspension – but VW have no fix for that issue right now, even though they are aware of it. I’d have to assume that with a slightly lower suspension, we’ve got different mounts to the GTs, and ours are getting buggered during the transit process (by the pucks?). My pucks were left in post PDI, and I discovered them at around 300 miles in. This issue should be well known to the dealerships, the one that fixed mine had already had 4 GTI/GTDs in for shock mount bearing replacements on the front.
Haven’t had any reports yet of anyone requiring a second replacement set. Seems that the car is usually squeaky on delivery or not too many miles into ownership. If that continues to be the case then it would point to either incorrect assembly on the line or transport damage (or perhaps a crappy batch used on GTIs and GTDs from Q3 of 2013).
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I'll ask for the TPI when I bring it back next week for them to be replaced (they've had to order them).
I'd doubt if mine was caused by the transport pucks. I'm 99% sure mine were properly removed in the PDI, I never saw any evidence of them there after I took delivery. I have the car 8 months (5000 miles) and I only noticed this squeaking in the last couple of weeks.
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I'll ask for the TPI when I bring it back next week for them to be replaced (they've had to order them).
I'd doubt if mine was caused by the transport pucks. I'm 99% sure mine were properly removed in the PDI, I never saw any evidence of them there after I took delivery. I have the car 8 months (5000 miles) and I only noticed this squeaking in the last couple of weeks.
Please do, it would be very nice to have one. I also am confident that i didnt have the pucks left in, but perhaps the issue is damaged by transport itself. Also, its likely that lowering the springs has put extra tension on mine making it worse than it should be.
When i get to shark ill see if there is an uprated one that can be installed and let you know, if people dont want to be back into the dealers every few months lol
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There is the possibility that the pucks damaged the bearings on the way over to the UK. Each car will have been driven a short distance for loading/unloading at each end – when do they put the pucks in? At the factory, or at the dockside? Was it a particularly choppy trip across the sea that saw the suspension reach the end of its puck-shortened travel many times on the boat leg of the journey, slamming into the bearings maybe thousands of times in the crossing? My car’s suspension was squeaking from day 1, I don’t think the 300 miles I drove it with the pucks in damaged the bearings much more than they were already damaged on collection.
Pucks removed on PDI might mean nowt if the damage was already done.
This all assumes the pucks did the damage at some point – maybe the bearings were knackered from the start, or the fitment process with automated fitting was damaging them?
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@MonkeyHanger - so you had these mount bearings replaced? And they've been squeak-free since after how many miles?
I'm just hoping that this isn't something I'll need to be getting replaced every few thousand k!
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Today I formally rejected my GTI quoting the 1979 Sale of Goods Act (Section 2, sub-section 14) and gave them back my keys.
I dropped the car off at the dealers and handed them a letter. This has been linked up with VWFS and VAG Customer Services using the Customer Services case number.
Why? Well its not because the suspension noise is akin to a 10+ year old car with 200k+ miles (its a 63 plate with 5k) nor is it because the dealer screwed me over with a VAG-COM retrofit satnav that didn't work (incompatible with Dynaudio) and that Volkswagen Group have today informed me that, if it had been left in situ, would have negated part of the vehicle warranty. Nope, I could have even handled that. It is, in fact, the complete arrogance of the Volkswagen organisation. They admit that there is indeed some kind of suspension issue with certain cars (batches)but they are unwilling/unable to provide any target date for root cause analysis or fix; absolutely nothing. They simply expect me (you) to live with it until they have found the answer irrespective of how long that takes. Moreover, they go to great lengths to tell me that there is no safety risk. When I asked them how they could honestly guarantee that when they don't know what the problem is and point out just how illogical that position is they just clam up and shrug.
I'm now screwed without the car but it seems that the only way to get their attention is by making such a 'grand stance'. I'm not sure I have their attention.
Did they accept your rejection as in they are now taking steps to get you out of your finance agreement (if you didn't buy outright) and/or reimburse all monies paid so far?
So what's next? What car do you have in mind to replace it?
To be honest I don't know if they have 'accepted' my rejection and I care even less. I'm pretty sure that legally they don't get to choose.
I really don't know what happens next but I would like a GTI. Its a great car with a minor problem but is sold by a company that's now got so big it's forgotten how to look after its customers. What a shame!
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My original GTI was rejected a few weeks after purchase. The dealer agreed to replace it and put another on order. It took 6 months to come through due to the waiting list and the dealer have been spot on ever since. Can't fault them to be honest. I'm really pleased with the replacement and has restored my faith in VW.
J
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Got the same issue on the GTD, squeaky/creaky front nearside it's been getting worse, typically the time I went to the dealer and out for a drive with a mechanic it was behaving itself but it's got worse since and will be going back. The car was put on the ramp to check for pucks but nothing
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Had my GTI in a few weeks ago for squeaking on the o/s, they replaced the top suspension mount and the strut. It was fine for a couple of weeks, then returned. It is now noisier than before could possibly be the gaitor positioning mentioned on another thread (There's a TPI no. which I have told the dealer) It's booked in next Tues. Will let you know the outcome then.
Got my GTI back today and the squeak has gone :grin: The work was carried out at Martins of Basinstoke who I found were very efficient and helpful.
The issue was the gaitor (there is a TPI for this but I can't find it again on another thread in this forum, sorry) not been re- fitted correctly, after the top
suspension mount bearing and strut had been replaced at another dealership. Also they omitted to tell me that there were some Puk's left after the PDI :angry:
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If my suspensions not squeeky after 8,600 miles do we think I'm ok? Getting more and more tempted to lower the car and get a box but scared of the squeeky suspension coming back to haunt me.
I know the box is easy removed but the lowering springs not so much.
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If my suspensions not squeeky after 8,600 miles do we think I'm ok? Getting more and more tempted to lower the car and get a box but scared of the squeeky suspension coming back to haunt me.
I know the box is easy removed but the lowering springs not so much.
Do the box, do the spacers :smiley: wait for the tpi before you lower it
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I'll ask for the TPI when I bring it back next week for them to be replaced (they've had to order them).
Much appreciated Joe. Many thanks.
Once I get the TPI no. I think I'm going to contact my dealer and book it in for them to look at. All this talk of transport pucks being left in leading to potential damage has go me a little concerned.
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Two questions. What is a tpi? I'm guessing it's a recall, and I can go to the dealer with the tpi and they'll do the necessary change?
What do spacers add to the car? Apart from making the wheels stick out of the arches?
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Tpi is just a recognised fault with directions how to fix it issued to dealers by ze Germans, and spacers do nothing but only take 10mins to remove if needs be :smiley:
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Update:
Not meant to excite or confuse.
The dealer, who has been very good by the way, has told me that VW HQ Techies have suggested there could be a problem with certain shock absorbers. Apparently the issue relates to some part (can't be more specific) within he body of the shock which is causing the squeaky rattle.
They are going to fit my car, temporarily, with shocks from a Golf they have on site and then do a test run. If that fixes the problem then they'll order some new. The rub is though that if they prove its my shocks that are the problem and they order some new ones, they don'y know if the new ones will have the same problem.
One step forward....
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Update:
Not meant to excite or confuse.
The dealer, who has been very good by the way, has told me that VW HQ Techies have suggested there could be a problem with certain shock absorbers. Apparently the issue relates to some part (can't be more specific) within he body of the shock which is causing the squeaky rattle.
They are going to fit my car, temporarily, with shocks from a Golf they have on site and then do a test run. If that fixes the problem then they'll order some new. The rub is though that if they prove its my shocks that are the problem and they order some new ones, they don'y know if the new ones will have the same problem.
One step forward....
Would be very interest to hear what the outcome of this was. Mine is booked in for a 2 day diagnosis on 1st April (no joke - the earliest i could get a slot with courtesy car). Creaking getting worse now, was intermittent at 2k miles but very much constant now up to 4.5k
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All fixed!
Been to vw Crewe where tech tom a super lad heared it straightaway on the test drive and commented that he's has had other mk7 gti and d in before for the same.
After a nice hazelnut coffee, he appeared to say it was the front shocker gators that when the dealership had removed the transport puks had just let the gators drop down. They should be pulled down fully and clipped. Through movement they twist and become trapped.
Top marks to Tom runner up In national vw apprentice of the year I can see why.
Delighted .
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Meant to ask and glad youve posted Ap69 to remind me, but can anyone find out the part numbers of the things replaced for those going down the diy route :whistle:
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All fixed!
He appeared to say it was the front shocker gators that when the dealership had removed the transport puks had just let the gators drop down. They should be pulled down fully and clipped. Through movement they twist and become trapped.
That’s an interesting update – my front shock gaiters are just hanging loose, they were never clipped to anywhere, which allowed me to easily remove the transport pucks that the dealership left in at PDI. The rear ones are fully enclosed with a clip, but the front ones aren’t.
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All fixed!
Been to vw Crewe where tech tom a super lad heared it straightaway on the test drive and commented that he's has had other mk7 gti and d in before for the same.
After a nice hazelnut coffee, he appeared to say it was the front shocker gators that when the dealership had removed the transport puks had just let the gators drop down. They should be pulled down fully and clipped. Through movement they twist and become trapped.
Top marks to Tom runner up In national vw apprentice of the year I can see why.
Delighted .
Thats interesting as i stuck a borescope up the gaitors on Mrs D's GTI to 100% see that the pucks were out and they were not clipped, that was 6 months ago, I need to have a quick look at the weekend :angry:
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Mine's fixed too!
Lower wishbone bush (front passenger) squeaking and rattling. Whole wishbone structure replaced - problem solved.
The whole TPI thing was a red herring. There still is a TPI out for a rear, shock related, knocking noise but that's not was wrong with my car.
Happy days!
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Interesting to see there are several fixes for this, maybe it's worth a voting thread?!
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All fixed!
Been to vw Crewe where tech tom a super lad heared it straightaway on the test drive and commented that he's has had other mk7 gti and d in before for the same.
After a nice hazelnut coffee, he appeared to say it was the front shocker gators that when the dealership had removed the transport puks had just let the gators drop down. They should be pulled down fully and clipped. Through movement they twist and become trapped.
Top marks to Tom runner up In national vw apprentice of the year I can see why.
Delighted .
Ours went in and they found the same, now nice a silent :grin:
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Mine's in today to have this looked at (front left), there's a bulletin out for it apparently so guess there have been enough GTi/Ds returned for this issue. Will post the outcome in due course.
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Well mine finally got the drivers side top mount changed. Driven it for a week and the rattling sound which it had been doing since new is now gone.
Annoying this is the dealer fixed the ns one before Christmas without complaint when I went back in with the drivers side doing the same they refused to do it saying it was a characteristic of the car (according to VW) . Complained to VWUK and they got the dealer to take it back in and change it, got an apology from VW for the confusion. To be fair to the dealer they showed me the correspondence they had from VW saying that the part wasn't to be changed and the noise was a known issue but not a problem.
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Latest update:
Suspension squeak now solved. Very happy!
Just wanted to share the TPI (Technical Product Information) code number for this fault:
2035958/4 (release date 15/4/2014)
This is the one where the shock absorber cover (aka gator) has come away thus causing squeaking/creaking/chafing noises from the front suspension at low speed and manovering.
If you're suffering the same problem get your car into the nearest dealer for warranty work.
**Apologies - I know there are two threads on this issue. However I've posted on both**
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Can anyone tell me what the TPI says please? I have written to VW about this issue and will be speaking to a representative at their request next week to discuss the issue. My dealer tells me they are unaware of a problem.
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Be aware due to the hot weather, lack of rain there will be some moaning and groaning from our cars!
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Hi, Can anybody help please.
I'm looking at the question of fastening the lower end of the front shock absorber gaiter with VW Customer Services, who are being very helpful. They have asked my dealer to have another look and the dealer has put a MK7 GTI on a ramp. They say the gaiter would be stretched too far if it was clipped and there must be different styles of shock absorber.
Can anyone who has had their loose MK7 GTI gaiters clipped at the bottom give me the name of the dealer and if possible contact info please? Customer Services are trying to get more info. from anywhere.
Thanks.
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Hi, Can anybody help please.
I'm looking at the question of fastening the lower end of the front shock absorber gaiter with VW Customer Services, who are being very helpful. They have asked my dealer to have another look and the dealer has put a MK7 GTI on a ramp. They say the gaiter would be stretched too far if it was clipped and there must be different styles of shock absorber.
Can anyone who has had their loose MK7 GTI gaiters clipped at the bottom give me the name of the dealer and if possible contact info please? Customer Services are trying to get more info. from anywhere.
Thanks.
@Marnie This problem is known to VW and has an been identified with its own TPI number plus images and description on how to fix for their mechanics. Please send me a DM and I'll help you all I can :)
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Hi Hawaii-Five-O
Sorry, I'm new to this. What's a DM and how do I send it? I have given Customer Services the TPI numbers mentioned on this forum along with jpgs of the loose gaiter. The first one from last year they didn't think was relevant and the second one released in April they said might be relevant which is why they asked the dealer to take another look. As the dealer is sticking to their view that it can't be done the Customer Services rep. is hunting around for more information. I asked him if he has asked VW support in Germany but he said he'd rather pursue it with his technicians first. Any contact info, for a dealer that has done this would be welcome.
Thanks
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Sorry to interrupt. Dm is a direct message. Just click on the icon under the name. Hope I helped
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OK. A conclusion of sorts. First off, the TPIs referred to in this thread refer to the top of the gaiter being out of position causing the gaiter to sit at an angle with the possibility of being caught in the spring, which is not my issue. After several conversations by VW Customer Services with their technicians and speaking to VW in Crewe, who were supposed to have clipped the lower end of the gaiter for someone on this forum, they state that no new MK7 GTIs have the lower end of the gaiter clipped they are all hanging loose. Probably all Golf MK7s. Their view is that this won't cause any problems. I don't think I'm going to get anywhere pursuing this issue but still think the part on the shock absorber leg is to keep the gaiter central in the spring as there is a square channel at the bottom of the gaiter for a clip.
(http://i1274.photobucket.com/albums/y422/marniecrittle/_1060172acopy_zpsd22a573f.jpg) (http://s1274.photobucket.com/user/marniecrittle/media/_1060172acopy_zpsd22a573f.jpg.html)
(http://i1274.photobucket.com/albums/y422/marniecrittle/_1060170_zpse104e15d.jpg) (http://s1274.photobucket.com/user/marniecrittle/media/_1060170_zpse104e15d.jpg.html)
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Got mine booked in for next Tuesday for creaking noise coming from the drivers side front (worse at low speed and manoeuvring). Only done 3500 miles, so not that impressed. Mentioned the TPI that has been talked about and they said they were aware but there is no fix. So will be interesting to see what they find or do.
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Car been in today and it's the suspension mount bearings that are causing the noise. No spares so will have to wait till next Monday before I can get the car back in. Hopefully this will cure the problem.
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Reluctantly after my car developed a squeak from the suspension I booked it in to the dealership, the car has only done about 7000 mile in 2.5 years, three attempts and three weeks later it is now quiet.
The dealership changed both rear shock absorbers and replaced both front shocks and top mounts and nsf drop link.
The most annoying thing is the muppets have scratched the rear bumper and tried to cover it up without telling us you can see the polish residue on the rear trim beneath the scratch , I noticed it as soon as I walked around the car when my wife arrived home. :angry: :angry: taking it back on Monday for their body shop to sort out.
(http://i578.photobucket.com/albums/ss227/simonpolly/20160205_155424.jpg) (http://s578.photobucket.com/user/simonpolly/media/20160205_155424.jpg.html)
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Hi, Can anybody help please.
I'm looking at the question of fastening the lower end of the front shock absorber gaiter with VW Customer Services, who are being very helpful. They have asked my dealer to have another look and the dealer has put a MK7 GTI on a ramp. They say the gaiter would be stretched too far if it was clipped and there must be different styles of shock absorber.
Can anyone who has had their loose MK7 GTI gaiters clipped at the bottom give me the name of the dealer and if possible contact info please? Customer Services are trying to get more info. from anywhere.
Thanks.
@Marnie This problem is known to VW and has an been identified with its own TPI number plus images and description on how to fix for their mechanics. Please send me a DM and I'll help you all I can :)
Hi, Hawaii-Five-O, I really appreciate your availability to share your solution. Could you share this TPI with me? I have the same issue that you mentioned and I am almost solving after months of problems because of your information