GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: mk7gti on 13 September 2013, 21:41
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Guys just been out driving the GTI tonight and have noticed a squeak from my front right wheel when moving over bumps mainly at low speeds. Anyone else noticed anything similar?
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Guys just been out driving the GTI tonight and have noticed a squeak from my front right wheel when moving over bumps mainly at low speeds. Anyone else noticed anything similar?
I'd make sure tthe dealer/PDI removed all the transit packing cones they shove in the springs to stop the cars bouncing on the transporter. Are you with or without ACC/DCC? I assume without, going by your banner.
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Without ACC/DCC I will have a check in the daylight tomorrow when I give the car its first wash...
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Without ACC/DCC I will have a check in the daylight tomorrow when I give the car its first wash...
I think the cones are pink and yellow (read a thread elsewhere about someone who had them in there for 1000 miles before they were discovered). George k could tell you for sure what colour they are.
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No transporter blocks. I will see if the squeak improves over the next week and if not I think a trip to the dealers will be on the cards...
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I called into the dealers today to let them hear the steering squeak. The mechanic went instantly thats not right. Sound like an issue with the steering rack for sure. I then preceded to let him hear the suspension over a few speed bumps. Guess what he thinks I have two issue :cry:
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On a side note he did tell me that my car will be off the road for days as VW UK tech will be involved in the issue from the off. Apparently the dealer cant change any parts or carry out any work until the head tech team approve it. This is related to the car being such a new model and they need to ascertain if a recall should be ordered.
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eek.
Hope they sort it out quickly but thoroughly.
Did they sort you out a courtesy car in the meantime?
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Must be different in Ireland as we only contact tech support at vw if we are absolutely stuck and they are last resort
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Hi,
I also have a noisy steering rack, but it's more of a creaking noise when at full left lock, car is booked in for Tuesday for them to have a closer look after I popped in the other night. The technician I spoke to said he has seen a similar issue on standard mk7 golfs.
All these issues so early on are a bit worrying...German build quality....
Cheers,
Phil
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Hi,
I also have a noisy steering rack, but it's more of a creaking noise when at full left lock, car is booked in for Tuesday for them to have a closer look after I popped in the other night. The technician I spoke to said he has seen a similar issue on standard mk7 golfs.
All these issues so early on are a bit worrying...German build quality....
Cheers,
Phil
There have been steering rack issues since at least MK5 with all Golf platform models affected in the MK5/MK6 era - Octavia/A3/Leon/Scirocco. My first MK5 Golf went through 2 steering racks. Neither failed, but were noisy near full lock with a single thump noise heard when first moving if full lock was on.
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To be honest, as long as the dealer is pretty good at fixing these things them I am not too fussed. Buying a fairly new model there are always going to be some teething problems.
Still loving the golf...always trying to find an excuse to go for a drive!!
Cheers,
Phil
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Good to know Phil.
Mine happens when parking the car and completing slow makeovers. If you drive in a straight line at say 2 miles per hour and move the steering wheel left and right a 1/4 of a clock I hear a squeak and grinding noise. I hear nothing at speed.
Re the suspension issue when i corner or move over speed bumps and say 10 mph I hear a creak. To be fair it could all be related to the steering rack. Hopefully its just a new bearing required.
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Guys just been out driving the GTI tonight and have noticed a squeak from my front right wheel when moving over bumps mainly at low speeds. Anyone else noticed anything similar?
I have the same noise... I was actually going to start a thread about it tonight too. I should probably make a trip to the dealer then...
It didn't start right away, only after about 500 miles.
J
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Everyone go find speed bumps tonight and see if we all have the same issue :smiley: Its nice to know I'm not the only one. GTI7me do you have the same noise as me when doing parking manoeuvres i.e. slow turns of the wheel?
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Everyone go find speed bumps tonight and see if we all have the same issue :smiley: Its nice to know I'm not the only one. GTI7me do you have the same noise as me when doing parking manoeuvres i.e. slow turns of the wheel?
Yes exactly the same, mk7gti. I read somewhere that it's worse when it all gets really wet in heavy rain (which we have had a lot of).
I will take it in to the dealer when i get a chance and see what they say. When are you going in?
J
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16th of October is the earliest they have a lone car. It's so nice to know we have the same issue and I'm not the only one. Sorry for bringing it to your attention if you hadn't already noticed both issues. It maybe a simple joint needs a some lube.
PS did you spec DCC? I didn't I wonder if thats the root cause..
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Worth a read http://www.golfmk7.com/forums/showthread.php?p=8475 (http://www.golfmk7.com/forums/showthread.php?p=8475)
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Also have a squeaky/creaky suspension. Mine has been diagnosed being the front shock mounts which is a known issue.
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Thanks SA-GTI great info. I take it the fix worked?
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Thanks SA-GTI great info. I take it the fix worked?
Awaiting parts which are ex Germany. The guys that had theirs replaced already mentioned that the new mounts have sorted the issue out. I've got a pic of the (TSB) which was up at a local dealer, will try to upload it.
They check for the transport blocks first which was the cause of some of the issues, if those where removed then it's the mountings.
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If you could upload it please that would be great. Thanks SA-GTI.
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(http://s23.postimg.org/5uzmgtc0b/image.jpg)
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Guys,
Just been out to mine. I've found these under the front shocks rubber boot on both sides. Are these supposed to be there (bump stops), or should they have been removed ?
If it makes any difference, mine has DCC and isn't making any noises, it's just that this thread has me thinking now :grin:
(http://farm3.staticflickr.com/2812/9875519715_2a9ee72a66_b.jpg) (http://www.flickr.com/photos/58190042@N03/9875519715/)
DSC_0992 (http://www.flickr.com/photos/58190042@N03/9875519715/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
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GeorgeK will probably tell you for sure but they don't look part of the car or built to last 100k+ miles IMO. I had read in one of the other forums that these blocks were pink and yellow. Looks like it'll come off easy enough. Maybe easily missed at PDI if they're tucked under the rubber boot. Will taking them off be enough or will damage to the mountings have already occurred? :undecided:
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Guys did you have to jack your cars up to get the covers up that high? Ive just been out to mine and cant get the covers up high enough to see? I think we could be on to something?
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Guys did you have to jack your cars up to get the covers up that high? Ive just been out to mine and cant get the covers up high enough to see? I think we could be on to something?
Looking at Norbreck's pic, I think you might be able to feel it by giving the rubber boot a squeeze without having to jack up your car.
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To be fair I jacked mine up with a trolley jack.
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The fact that it's slotted makes me think it should be removed? ???
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Guys I have the blue supports in my car! Just jacked it up. Thanks for the info lets get busy removing them! Are they on all four wheels?
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Guys,
Just been out to mine. I've found these under the front shocks rubber boot on both sides. Are these supposed to be there (bump stops), or should they have been removed ?
If it makes any difference, mine has DCC and isn't making any noises, it's just that this thread has me thinking now :grin:
(http://farm3.staticflickr.com/2812/9875519715_2a9ee72a66_b.jpg) (http://www.flickr.com/photos/58190042@N03/9875519715/)
DSC_0992 (http://www.flickr.com/photos/58190042@N03/9875519715/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
I wouldn't remove them without knowing for sure if they are supposed to be there or not. The blue blocks are a different matter. It's either poor communication from VW to their dealerships re the full PDI process or it's just plain incompetence from the dealership themselves. Are they likely to go any damage to the car if they are are left in long term ?
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Worst case looks like it would shag the shocks - those shocks having a shorter, severe end of travel. Wondering if these sliding up and down the shock piston could be the source of my rubbery squeak. Going to have a look.
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Well, just lifting the car up and they pretty much fell out once the boot was lifted. Surely they are not supposed to be there ?
(http://farm8.staticflickr.com/7413/9878492703_8f41b2d88a_b.jpg) (http://www.flickr.com/photos/58190042@N03/9878492703/)
DSC_0993 (http://www.flickr.com/photos/58190042@N03/9878492703/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
Going to check the part number out on ETKA to see how it describes them - 5Q0 412 117
**edit**
Just checked ETKA and my mk7 workshop manuals and no sign of these anywhere. Don't appear at all on the exploded view of the suspension.
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That has to be a part to remove at PDI surely!?... can I check if mine has them or do you need to jack it up to do so?
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You need to jack the car up! Look what I found:
(https://dl.dropboxusercontent.com/u/23724295/Golf%20Forum/MK7%20Golf%20GTI/Blocks.jpg)
PS I went out for a drive hoping my car would be better oh no its much worse when doing slow manoeuvres. On the plus side the ride is now even better than before!
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I found some blue ones on the front too. I have a single one in each of the rears (felt around the flexible rubber part at the top of the plastic sheath), but the sheaths on the rear shocks seem to pull down after snipping the cable tie that secures them up. I don't have any cable ties to tie them back up so i'm leaving the blocks in until I return from my hols.
(http://i1083.photobucket.com/albums/j381/monkeyhanger710/DSC02321.jpg) (http://s1083.photobucket.com/user/monkeyhanger710/media/DSC02321.jpg.html)
Is this the way VW makes sports suspension - by hoying some of these pucks in? :grin:
Norbreck - where did your pink ones come from, front or back? If it's front, maybe you should have a feel around for some blue ones in there too (maybe they are above where the blue ones were).
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Yep, it's definitive. Luckily I had downloaded the Golf 7 Maintenence manual from the Erwin website, and on page 92 guess what....
Removing blocking pieces on piston rod
– Relieve weight on coil springs by raising vehicle with a hoist.
– Slide suspension strut protective sleeve -arrow- upwards.
– Push visible blocking piece -arrow- off piston rod.
– Slightly press in bellows to sense the remaining blocking pieces. Slide them downwards on piston rod towards shock absorber cap using the folds of the bellows.
– Push remaining blocking pieces off piston rod.
WARNING
On the front axle 3 blocking pieces are installed on each side.
Slide suspension strut protective sleeve -arrow- upwards.
On the front axle 3 blocking pieces are installed on each side
Push visible blocking piece -arrow- off piston rod
Slightly press in bellows to sense the remaining blocking pieces. Slide them downwards on piston rod towards shock absorber cap using the folds of the bellows
Push remaining blocking pieces off piston rod.
And the photo they publish is these blocks, so deffo remove them guys.
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My blue one come from the front. I didnt check the rear springs should they be there to. This is a bloody joke...
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Gonna need some cable ties for the rears if you don't ask the dealership to do them.
Mcmaddy: Let Mick know to be on the lookout to remove all of yours!
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My blue one come from the front. I didnt check the rear springs should they be there to. This is a bloody joke...
Definitely felt one in each of the rears, need to get those cable ties or get to the garage.
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Well, just lifting the car up and they pretty much fell out once the boot was lifted. Surely they are not supposed to be there ?
(http://farm8.staticflickr.com/7413/9878492703_8f41b2d88a_b.jpg) (http://www.flickr.com/photos/58190042@N03/9878492703/)
DSC_0993 (http://www.flickr.com/photos/58190042@N03/9878492703/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
Going to check the part number out on ETKA to see how it describes them - 5Q0 412 117
**edit**
Just checked ETKA and my mk7 workshop manuals and no sign of these anywhere. Don't appear at all on the exploded view of the suspension.
I had to pull mine down the bellows - so some friction on mine - probably the source of the squeaky noise. If yours fell down on their own then no friction = no noise? I'd still check you have no blue ones further up if I were you.
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Hae you just taken them from your car MH? Not sure the rear ones are to be removed, will check tomorrow
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Seriously - dealers are not removing stuff which is supposed to be done at PDI? That absolutely stinks. No wonder VW dealers come so low in the surveys in terms of customer service.
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Guess who's going to the dealers tomorrow morning! The worrying thing is my noise is now worse after removal I wonder if that mean damage...
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Hae you just taken them from your car MH? Not sure the rear ones are to be removed, will check tomorrow
Took the front ones out. Could not do the backs without snipping the cable tie that holds the plastic sheaths up to the rubber boot. Can't think why from a technical point of view the back ones should be left in, surely there are easier ways to reduce piston travel than sticking a hard (but not looking long term durable) plastic puck in there.
I doubt this has done any damage to anyone that hasn't had a hard bump to the end of the suspension travel already.
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This is something we are going to have to get an answer to fairly quickly. God knows how many of us still have these blocks and what damage they are potentially doing to the shocks.
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This is something we are going to have to get an answer to fairly quickly. God knows how many of us still have these blocks and what damage they are potentially doing to the shocks.
I agree. I've not got any squeaking but these stories concern me - especially as I have no idea where to look (I literally know nothing about cars other than how to drive them :rolleyes:)
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You need to jack the car up! Look what I found:
(https://dl.dropboxusercontent.com/u/23724295/Golf%20Forum/MK7%20Golf%20GTI/Blocks.jpg)
PS I went out for a drive hoping my car would be better oh no its much worse when doing slow manoeuvres. On the plus side the ride is now even better than before!
Sorry for the delay. My GTI is on standard suspension but the squeak is still present. Maybe i should look if there are any blocks in the suspension too.
If there a definitive answer whether they should be in there or not?
J
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The problem is we don't have a definitive answer yet. Looks like they shouldn't be there but can't say for certain
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The problem is we don't have a definitive answer yet. Looks like they shouldn't be there but can't say for certain
There's no way they should be there. Long term with a few traumas and these would shatter, most likely in the cold after hitting a pothole. They are no alternative to stiffer rated shock struts or even a rubber puck for a softer end point.
I'm about to go out in my car with the front pucks now out - I will let you know if my car is any quieter (or noisier).
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The problem is we don't have a definitive answer yet. Looks like they shouldn't be there but can't say for certain
There's no way they should be there. Long term with a few traumas and these would shatter, most likely in the cold after hitting a pothole. They are no alternative to stiffer rated shock struts or even a rubber puck for a softer end point.
I'm about to go out in my car with the front pucks now out - I will let you know if my car is any quieter (or noisier).
I think we will all be interested to hear your thoughts.
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The problem is we don't have a definitive answer yet. Looks like they shouldn't be there but can't say for certain
There's no way they should be there. Long term with a few traumas and these would shatter, most likely in the cold after hitting a pothole. They are no alternative to stiffer rated shock struts or even a rubber puck for a softer end point.
I'm about to go out in my car with the front pucks now out - I will let you know if my car is any quieter (or noisier).
I think we will all be interested to hear your thoughts.
Indeed.
How has yours been Craig? You have had yours a while now haven't you?
J
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I don't want to jinx things but mine has been fine so far. The only slight negative is a kind if creaking noise that appears now and again from over my shoulder. I think it may be coming from the door rubbers but it comes and goes.
Oh and I'm not convinced the automatic wipers are working. They are definitely switched on in the set up but when it's raining they ain't doing much. Might need to get it checked out.
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Well I was out with the car for 10 mins and it is infinitely better. I would say 80% of the noise is gone now. Instead of constant squeaking below 40mph, it happens literally when you go over something small - like those thick painted raised lines on approaches to junctions or slightly rough road. Pretty confident what is left is down to the rears. The fronts generally take the hardest blows, holding the weight of the engine and the front passengers, so makes sense to me that they'd be the loudest/squeakiest.
Also the slight passenger door rattle seems to disappear when you drop the window slightly - must be rubber on glass (top of the window) in the top of the door frame.
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I don't want to jinx things but mine has been fine so far. The only slight negative is a kind if creaking noise that appears now and again from over my shoulder. I think it may be coming from the door rubbers but it comes and goes.
Oh and I'm not convinced the automatic wipers are working. They are definitely switched on in the set up but when it's raining they ain't doing much. Might need to get it checked out.
Re wipers: Have you selected the sensitivity toggle on the top of the stalk? I find 1 click from full right on the stalk toggle is the best setting. On delivery the sensitivity toggle was far left - those Wolfsburg hailstones probably wouldn't have set the wipers off on that setting. :grin:
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I can't wait to see the reaction from my dealer. They will have no come back with VW on this once since they didn't PDI the car correctly. With the noise from my steering is it even safe who knows what's been bent over the last week...
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I don't want to jinx things but mine has been fine so far. The only slight negative is a kind if creaking noise that appears now and again from over my shoulder. I think it may be coming from the door rubbers but it comes and goes.
Oh and I'm not convinced the automatic wipers are working. They are definitely switched on in the set up but when it's raining they ain't doing much. Might need to get it checked out.
Re wipers: Have you selected the sensitivity toggle on the top of the stalk? I find 1 click from full right on the stalk toggle is the best setting. On delivery the sensitivity toggle was far left - those Wolfsburg hailstones probably wouldn't have set the wipers off on that setting. :grin:
Yip I've messed about with it but doesn't seem to do much. On the blocks situation I think I'll take mine into VW when I get a chance just to make sure they have removed mine. Thanks for the feedback
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RE the wipers, the stalk is in the correct position isn't it? Needs to be up one, as if it were in intermittent wipe.
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RE the wipers, the stalk is in the correct position isn't it? Needs to be up one, as if it were in intermittent wipe.
I think so although I will double check. I don't really touching the stalk but maybe I've inadvertently moved it
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RE the wipers, the stalk is in the correct position isn't it? Needs to be up one, as if it were in intermittent wipe.
I think so although I will double check. I don't really touching the stalk but maybe I've inadvertently moved it
I only switch mine on (mk6) when it rains and then they'll wipe when required, i don't like leaving them on all the time as my screen gets quite dusty where i live and i like to clean the screen before it gets scratched.
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I can't wait to see the reaction from my dealer. They will have no come back with VW on this once since they didn't PDI the car correctly. With the noise from my steering is it even safe who knows what's been bent over the last week...
If any repairs are out of their own pocket (for missing them at PDI) then it makes me wonder whether they'd just whip them out and say no damage had occurred, even if it had - then leave VW warranty to pick up the slack if they fail at a later date.
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Unbelievable to think the suspension chock/Pucks thing was an Issue back on very Early GTI's in the 80's .
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To be honest, as this has occurred on a relatively large sampling of vehicles (just from the ones on this forum), it makes we wonder 2 things.
1. If VW (Germany or UK) haven't properly explained to the dealers about these transportation pucks ?
2. If these are being missed (not really unsurprising as they hide inside the suspension boot), then VW need to change the methods they use to secure the suspension for transport and perhaps go back to rubber blocks that fit over the coil springs and are clearly visible externally rather than hidden away ?
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Reading all these posts I think it's an absolute joke that you guys were having to jack the car up yourselves and see what's going on only to find those blocks need removing! Not good enough VW. On the plus side this will now go out to all the dealers to check this on the PDI.
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I'm in the dealers now. Let's just say people are getting asked questions.
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I'm in the dealers now. Let's just say people are getting asked questions.
Looking forward to hearing the results mk7gti. If you could get some kind of written statement so the rest of us can present it to our dealers that would be ideal!
J
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I also look forward to seeing what they say. For the first time this morning (as I turned my music down when parking) I heard squeeking as I turned the wheel at low speeds. I'm quite concerned to be honest as it appears its the same issue as you chaps are having. Given that I am a total v!rgin with cars other than driving them I'll be interested in what VW say as I have no idea what I'm looking for and certainly no idea how to jack a car up!
If it does turn out that these bits of plastic should have been removed at the PDI stage I'm going to do my nut. :angry:
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Waiting on the sales manager to phone me back on my issue as my salesman is off today. It can’t wait until tomorrow as I’m off on my hols (Mexico) for 2 weeks tomorrow. If it doesn’t get sorted today to get the rears done then it’ll be at least a 2 week wait for me to get back to the UK.
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Well I went into the dealership this morning. Saw the service manager and the brand manager. Both were shocked and horrified that these had been left in (yes, they should definitely be removed). There are apparently 3 pieces fitted each side at the front which can be choice of blue or pink depending on the suspension set up (i.e. GTI/ GTD and whether it has DCC or not).
The service manager, went into the workshops and I noticed through the glass windows, her gather all the techs together, and wave the blocks I had handed her furiously at them all, and I could hear her shouting at them all (old and young) :grin:
They then immediately took my car into the workshops, and allowed me to witness as their most senior tech lifted the car up on a hoist and examined all 4 corners. On mine at least, only the single pink ones had been missed, and it was explained that these would have been right at the top near the upper mounts, and had obviously just been missed. He then shone a light into the upper part of the shock mount and there was no marking or damage to both the piston or the rubber bump stop at the top of the mount, so my car was given a full bill of health.
Back in the showroom, both the service manager and the brand manager to be fair to them, took full responsibility and admitted it was totally unacceptable and gave me their unreserved apologies. It will be noted down in my records, just in case something develops over the coming months (which is apparently quite unlikely).
They did admit, that these new transportation blocks were not the best design and it was quite easy to miss one (not they said, that that was an excuse). Main result is that there is now a big poster (A1 sized) in the PDI bay warning to check and remove ALL transportation blocks, so hopefully at least someone else doesn't experience the same problem.
To be honest, I'm not going to push this further as to be fair it was just human error and the dealer has been brilliant so far (shame we can't say the same for VW UK), and at the end of the day, no harm done.
Would certainly check yours though.
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My sales man was shocked i've never had so many people be nice to me in one day. They could tell I was the hacked off customer.
My car has been given a safe to drive tick but they agree the steering isn't right. I'm booked in on Saturday to have the shock mounts replaced. Really not good for a 1 week old car. I will keep you updated on progress.
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On a side note it was great to have the tech doc from SA-GTI. It was satisfying pulling that one out :smiley:
There is nothing currently nothing listed on the UK system re the problem so they took a copy of the document from me.
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Off to the dealer i go then! I will be rather pissed off if my blocks are still in.
Will keep you updated once i go in.
J
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I think most of us will be making a small visit to our dealerships to check whether these blocks are still in or not.
Big thanks to SA-GTI and also Norbreck for some outstanding investigative work!! These forums really are a source of great information :smiley: :smiley:
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Can someone tell me how I'd identify if the blocks are in or not without jacking the car up ie. if its on my driveway - or is it impossible to see?
Thanks for the info chaps, this forum rocks!
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Can someone tell me how I'd identify if the blocks are in or not without jacking the car up ie. if its on my driveway - or is it impossible to see?
Thanks for the info chaps, this forum rocks!
I tried having a look last night but it was impossible to tell without the car being jacked up.
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Can someone tell me how I'd identify if the blocks are in or not without jacking the car up ie. if its on my driveway - or is it impossible to see?
Thanks for the info chaps, this forum rocks!
I tried having a look last night but it was impossible to tell without the car being jacked up.
Ok, ta. I'm going to have a little drive at lunch with no music on and see if this squeak is there - I certainly heard it this morning when parking. Then I'll be onto the dealer to get the car checked out tonight as f7ck knows what damage its doing to the car with these blocks in (if they are in). Plus I'd rather get it checked out - better to be safe than sorry. I'll be armed with the pics on this thread just to show them what I'm talking about.
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Can someone tell me how I'd identify if the blocks are in or not without jacking the car up ie. if its on my driveway - or is it impossible to see?
Thanks for the info chaps, this forum rocks!
I tried having a look last night but it was impossible to tell without the car being jacked up.
Ok, ta. I'm going to have a little drive at lunch with no music on and see if this squeak is there - I certainly heard it this morning when parking. Then I'll be onto the dealer to get the car checked out tonight as f7ck knows what damage its doing to the car with these blocks in (if they are in). Plus I'd rather get it checked out - better to be safe than sorry. I'll be armed with the pics on this thread just to show them what I'm talking about.
Mine was a constant little squeak that went away above 40mph. Is yours like that?
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Waiting on the sales manager to phone me back on my issue as my salesman is off today. It can’t wait until tomorrow as I’m off on my hols (Mexico) for 2 weeks tomorrow. If it doesn’t get sorted today to get the rears done then it’ll be at least a 2 week wait for me to get back to the UK.
An hour after my call and I still haven’t been called back. Was hoping to potentially resolve this at lunchtime, doesn’t look likely now.
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Guys get out and jack your cars its so easy to do. My view would be if you head to the dealers and ask them to check they could easily remove them on the sneak and say they where never there. Just my view.
To test hit for the issues hit a few speed bumps at slow speeds you should hear a squeak. Also drive the car at a slow speed in a straight line and move the steering left to right you will hear a grinding sound.
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Guys get out and jack your cars its so easy to do. My view would be if you head to the dealers and ask them to check they could easily remove them on the sneak and say they where never there. Just my view.
To test hit for the issues hit a few speed bumps at slow speeds you should hear a squeak. Also drive the car at a slow speed in a straight line and move the steering left to right you will hear a grinding sound.
Easy to see for the fronts and remove, easy to feel for the back but not remove unless you have the cable ties to replace the ones you snip to gain access. With my pair of fronts in my hand as I walk in there, there’ll be no denying the error on their part.
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Can someone tell me how I'd identify if the blocks are in or not without jacking the car up ie. if its on my driveway - or is it impossible to see?
Thanks for the info chaps, this forum rocks!
I tried having a look last night but it was impossible to tell without the car being jacked up.
Ok, ta. I'm going to have a little drive at lunch with no music on and see if this squeak is there - I certainly heard it this morning when parking. Then I'll be onto the dealer to get the car checked out tonight as f7ck knows what damage its doing to the car with these blocks in (if they are in). Plus I'd rather get it checked out - better to be safe than sorry. I'll be armed with the pics on this thread just to show them what I'm talking about.
Mine was a constant little squeak that went away above 40mph. Is yours like that?
I have to say I haven't noticed it at any speed until I parked up today with the music off and the sensors hadn't kicked in because I wasn't near anything. There was a lot of squeaking, which instantly made me think of this thread. I always always have the music on which is why I haven't heard it before. I'll have a quick drive in half an hour and see if I can hear anything - then I'll be straight onto the the dealer if I can. The fact that so many of you have had this issue smacks of VW not telling the UK about this part being there. Still, its not good enough.
Thanks mk7gti, I'll try that in the next hour and see if I hear it too. If I do have to take mine in I'll be going into the workshop with them that is for sure, so there will be no sneakiness on my watch!! :laugh:
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To add a positive air to this tread the ride on my car is much improved!
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It seems very strange that the dealerships would have missed such a thing during the PDI process as you would imagine that all of the new mk7 Golfs (regardless of model) are transported with these blocks protecting the shocks. Therefore, the dealers should certainly be aware of their presence you would have thought?
If some of them are not aware then it makes you wonder how many other poor unsuspecting people there are driving around in Mk7 Golfs with these blocks still attached.
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Ok, I've had a quick drive at low speeds and weaved side to side and there's no squeaking. There is a little when parking on a hill but I think that's more to do with the load of the car when the parking break kicks in. Even so, I think its worth jacking it up later so I'll
get the missus to have a look later as she I knows about these things :whistle: :lipsrsealed:
Hope everyone else sorts this issue. If it has been missed its p!ss poor, as Craig says these blocks you would imagine are standard so its not just GTI/GTD's that will have them in place for transport but all mk 7's.
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I totally agree Graig we are all car nuts and take no sh#t when it come to issues. Think of the masses out there who could potentially be causing long term damage every time they hit a pot hole or large bump. This could be a ticking time bomb for the second hand market.
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I think most of us will be making a small visit to our dealerships to check whether these blocks are still in or not.
Big thanks to SA-GTI and also Norbreck for some outstanding investigative work!! These forums really are a source of great information :smiley: :smiley:
Only a pleasure to have been able to assist. Now my wait continues for the parts to get the issue sorted. I must add though, my blocks where removed at PDI so I assume the mounts where damaged during transportation.
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I totally agree Graig we are all car nuts and take no sh#t when it come to issues. Think of the masses out there who could potentially be causing long term damage every time they hit a pot hole or large bump. This could be a ticking time bomb for the second hand market.
I think you’ll probably find these shatter under repeated impact in the cold (they are a PP/PE blend – they get quite brittle below 0C) and for the fronts at least the remnants will drop out of the shock absorber sheathing without a trace. On the rears, the sheathing is a bit more enclosed, so if they break up, the pieces might stay towards the top of the shock’s rubber boot and shred the sheath from the inside on the sharp shattered edges.
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Back from the dealership. Saw the service manager who whipped my car round the back for 15 mins and then brought it back. I had a can of pop from them and then had a walk around the whole site, looking for mcmaddy’s GTD. Doesn’t look like it arrived yet. Lots of pre-PDI’d Golf SEs and UP!s there around the back, no GTIs or GTDs in any colour.
When the car was brought back, the service manager made out that there was nothing in the rears when they opened them up, but apologised for the fronts. I said that I’d felt around the rubber boot at the top of the rear shock and something the same diameter and depth of the transport puck seemed present and slideable. He insisted that there was nowt there and 2 independent people had looked for the pucks. He also added that usually they’re just fitted to the fronts and not the backs (just patter on his part, why would they not be bothered about the back end bouncing about in transit?). He offered to jack my car up and show me (if he’s had it out there will be nowt there to see/feel, and if I feel it and it feels different I will know it is out anyway).
Anyway, I declined, took him at his word and then the sales manager approached me to apologise for the fronts, reiterated there was nothing in the backs (without me even bringing the issue up) and had a small “valet pack” in a black cloth bag by way of apology. I politely refused the bag (wasn’t sure if it was the £12 basic one, or one of the seasonal cleaning bags varying from £20 to £35 as the pictures aren’t all there on the VW accessories website).
I said I had a stack of cleaning stuff from the Autoglym pack. “Something else then perhaps?” he offered. I’d already seen the “luxury” front mats and wasn’t impressed (that white piping will look mucky in no time”. I had my eye on the Volkswagen Motorsport umbrella, so I asked for one. Dark blue outside, white on the inside, nice soft feel rubberised handle. We only have girly umbrellas at home, so it’ll be good to leave this in the car for me. Didn’t hang around to check out price. Can’t find an official price with VW UK for the motorsport one (basic VW Golf umbrella is £20), but on the Spanish site it is 32 Euros. Nice!
On the way out the sales manager had a word about asking me not to hold it against them when VW finally ring for their survey for which bonuses/penalties apply to the dealership. I assured him it was no biggie if they are assured no damage occurred to my shock mountings/shocks and I wouldn’t mention it because if their discretionary income gets shafted then they might not have the margin to give me a decent discount next time. He seemed pleased and assured me I’d get a good discount on my next car.
Back in the car and my suspension noises that remained are completely gone, the handling is a smidge better (which leads me to believe there was occasional gentle contact between the pucks and suspension ends). I’m 99.9% sure there were rear pucks in and they took them out. Not sure why then they felt the need to tell porkies if that is the case. They were caught with their pants down anyway as they fully accepted the fronts, so whether the pants were around the knees or the ankles makes no difference to me.
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Glad its sorted MH. The reason they lied about the rears is because that's what they do - they're a notch down from estate agents. Also, they want that good review to get them their bonus so why compound the error by admitting the rears were left in as well. Honestly, of all the things to check while PDI'ing a car you'd think the transport blocks would be the first thing they remove :rolleyes:
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MH, I could feel something in the rears of mine as well, but when I enquired, the tech smiled and said "no these can't be removed, they are the bump stops" He then showed me a photo in his service manual and sure enough at the top of the strut, there is a rubber bump stop (about the same sort of diameter approx as these pucks), which hangs down on the piston to the point of the large gas tube. That's why they are sealed in.
We looked again and I felt by squeezing the outer cover that I could feel the convolutions of the bump stop. He also said (as did your dealership) that the bump stop are only fitted to the front to prevent the axle / engine bottoming out when the cars are loaded onto trains and boats. Nothing is fitted to the rears.
Here's an exploded view of the rear shock assembly.
(http://farm6.staticflickr.com/5540/9896699315_ca99e4fe79_b.jpg) (http://www.flickr.com/photos/58190042@N03/9896699315/)
Rear Shock (http://www.flickr.com/photos/58190042@N03/9896699315/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
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Hmm, maybe I believe him now, but can’t explain why my suspension is now completely silent unless the 15 mile drive to the dealership without the front puck has settled the front end?
Good to actually be shown why there aren’t any in rather than tell a tale that doesn’t sound right to the uninitiated. Oh well, I’ll wait patiently for the rain to enjoy my new umbrella!
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i was eying up the umbrellas on saturday morning when i was in doing paperwork. Doesnt exactly fill me with much confidence for tomorrow if the car isnt even at the dealer yet.
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i was eying up the umbrellas on saturday morning when i was in doing paperwork. Doesnt exactly fill me with much confidence for tomorrow if the car isnt even at the dealer yet.
They can PDI it in 2-3 hours mcmaddy. Even if they get it in the morning they can have it ready for late afternoon pick up.
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Hmm, maybe I believe him now, but can’t explain why my suspension is now completely silent unless the 15 mile drive to the dealership without the front puck has settled the front end?
Good to actually be shown why there aren’t any in rather than tell a tale that doesn’t sound right to the uninitiated. Oh well, I’ll wait patiently for the rain to enjoy my new umbrella!
Nice bit of negotiating there. Mind you knowing VW the umbrella will probably start leaking within a few minutes :grin:
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Yeah guys my dealer confirmed there are no transport blocks in the rear shocks only the fronts.
On a side note apparently there is a bulletin out for noisy steering that's linked to wet weather. That one to watch. Currently there are no advised actions or production changes to resolve this problem.
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On a side note apparently there is a bulletin out for noisy steering that's linked to wet weather. That one to watch. Currently there are no advised actions or production changes to resolve this problem.
I had this problem in my MK6 GTD. Very creaky noisy steering when the car was wet, most noticeable when I was maneuvering in an indoor carpark I was using at the time on a wet day. I mentioned it to the dealers and they fobbed me off, told me it was normal and even showed me a tech bulletin to that effect. I kinda got used to it / forgot about it and I eventually realised I hadn't heard the noise in ages - it actually went away on its own!
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i was eying up the umbrellas on saturday morning when i was in doing paperwork. Doesnt exactly fill me with much confidence for tomorrow if the car isnt even at the dealer yet.
They can PDI it in 2-3 hours mcmaddy. Even if they get it in the morning they can have it ready for late afternoon pick up.
Is that with or without removing the transport pucks? :laugh:
After reading about the going ons I'd feel a bit more comfortable if the PDI wasn't rushed!
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i was eying up the umbrellas on saturday morning when i was in doing paperwork. Doesnt exactly fill me with much confidence for tomorrow if the car isnt even at the dealer yet.
They can PDI it in 2-3 hours mcmaddy. Even if they get it in the morning they can have it ready for late afternoon pick up.
Is that with or without removing the transport pucks? :laugh:
After reading about the going ons I'd feel a bit more comfortable if the PDI wasn't rushed!
:grin: Removing the pucks - I think!! 3 hours isn't rushing it - piece of p1ss, they have the checklist so it beggars belief they can f7ck it up :rolleyes:
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:grin: Removing the pucks - I think!! 3 hours isn't rushing it - piece of p1ss, they have the checklist so it beggars belief they can f7ck it up :rolleyes:
10 min job including cranking the front wheel up by hand for me. 10 mins to get the bloody jack back prcisely in it's case and back in the car - those things are tightly packed!
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So Guys in summary 3 blocks each side front ,and one each side rear ??? what about with adj dampers ?? anyone
know for sure Please .
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Three in both front springs none in the rears...
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Three in both front springs none in the rears...
Thank You :smiley:
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Hi guys,
Just got back from the garage, they have replaced the top joints on both sides, they said that one 1 side it was dry which was causing the noise, as a result of a manufacturing defect, they decided to do both sides at the same time just in case. I am not that technical with cars, but it seemed like quite a big thing for them to have to replace after a week!
It didn't make any noises on the short drive back home, but will keep an eye on it. Hopefully it will all be good from now on.
Also I was very surprised after chatting with the salesman, it turns out they sold my scirocco after 2 days on the forecourt, to be honest though when I went to the garage this morning, I did look at the scirocco and think how good it looked!
Cheers,
Phil
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Phil did they replace your suspension mounts mine are being replaced on Saturday?
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On a side note apparently there is a bulletin out for noisy steering that's linked to wet weather. That one to watch. Currently there are no advised actions or production changes to resolve this problem.
Came across this on an Audi forum, I wonder if its similar?
"After a lot of searching the web, it turns out that when wet, the ripple part of rubber gaiters at the end of the driveshafts, they stick together and come apart, and it's the coming a part that makes the noise that sounds like a grinding.
I proved this by waiting until it's dry outside, finding a car park and while driving putting the steering on full lock both ways (no sound) , then I parked up and poured a bottle of water over the driveshaft gaiters and then put the steering on full lock again (grinding type sound)."
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All,
I was wrong when I said it was the joints :embarrassed: it was the suspension mounts that were replaced on both sides.
Cheers,
Phil
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Cheers Phil good to know keep me posted on the outcome.
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I hope my joints were checked and confirmed as fine.
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Just catching up on some threads in detail and this suspension puck issue is a little concerning.
I have just rung directly through to the workshop manager at my dealer to discuss this and he is aware that the cars have the suspension protected for transportation but is now feeling uneasy after I have explained issues highlighted here.
He is going to follow it up, my car had PDI yesterday so it will interesting to see what he comes back with.
Watch this thread :grin:
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Just catching up on some threads in detail and this suspension puck issue is a little concerning.
I have just rung directly through to the workshop manager at my dealer to discuss this and he is aware that the cars have the suspension protected for transportation but is now feeling uneasy after I have explained issues highlighted here.
He is going to follow it up, my car had PDI yesterday so it will interesting to see what he comes back with.
Watch this thread :grin:
Spoke to my dealer y'day about this and they were aware of the top block being out of view as the dealer himself was driving around for a few days with said block in place. They had to recall about 5 cars to get them removed, still going to double check when I finally collect though. :whistle:
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On a side note apparently there is a bulletin out for noisy steering that's linked to wet weather. That one to watch. Currently there are no advised actions or production changes to resolve this problem.
Came across this on an Audi forum, I wonder if its similar?
"After a lot of searching the web, it turns out that when wet, the ripple part of rubber gaiters at the end of the driveshafts, they stick together and come apart, and it's the coming a part that makes the noise that sounds like a grinding.
I proved this by waiting until it's dry outside, finding a car park and while driving putting the steering on full lock both ways (no sound) , then I parked up and poured a bottle of water over the driveshaft gaiters and then put the steering on full lock again (grinding type sound)."
https://www.youtube.com/watch?v=QxlkP1ATS3s&feature=youtube_gdata_player
Its the cv joint boots as they are plastic the ridges stick together when wet on a hard lock and its them popping apart you hear. It only happens when there wet. My mk6 GTI was doing it today due to the fog.
Dealer TSB says to silicon grease the boots to stop them sticking together. Its a temp fix not a cure.
A cure is to use real rubber boots rather than the crapbplastic ones VW use.
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Is it ok to name and shame the dealers who have left the transport pucks in place so that the rest of us know whether to mention it if we are using the same guys?
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Read through this thread last night - can't believe VW dealers have not been removing these transport inserts/pucks.
I'd be interested to know which dealers have/have not been removing them.
I'm now thinking of asking for the removed pucks to be put in the boot so I can check they've all been removed upon collection...
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Is it ok to name and shame the dealers who have left the transport pucks in place so that the rest of us know whether to mention it if we are using the same guys?
Can't see why not.... :smiley:
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Been following this thread with great interest, but unfortunately haven't had time to do anything about it until yesterday.
As I'm sure a lot of you already know, I haven't been very complimentary about the the ride quality of the 19" Santiago's and DCC since picking up the car. I even relayed my concerns with regards to the "Shocking" ride quality with the sales guy during his follow-up courtesy call, but he just put it down to the larger diameter alloys.
I wasn't convinced, so like a lot of you on here I jacked up the car to have a look see myself... And low and behold no surprises as to what I found?
(http://i582.photobucket.com/albums/ss268/Gung-Ho_2009/image-14.jpg) (http://s582.photobucket.com/user/Gung-Ho_2009/media/image-14.jpg.html)
To cut a long story short I was straight round the dealership to have a polite word with the Service Manager, who was "Horrified" to say the least and truly apologetic. They had a bit of Managers meeting in the service bay and within 15mins I was back on the road with a sincere apology and a promise that there would be an investigation as to why this should have happened. To be fair to the dealer the PDI was not done on site, but by another dealer in the area so they weren't entirely to blame.
(http://i582.photobucket.com/albums/ss268/Gung-Ho_2009/image-16.jpg) (http://s582.photobucket.com/user/Gung-Ho_2009/media/image-16.jpg.html)
Best excuse he had was that the design of the transportation blocks had recently changed. They were originally yellow and much larger in size and use to sit 'outside' the strut sleeve so were easy to spot. The good thing is, the car handles so much better now. The ride quality on the 19"s are no longer a problem.... in fact they feel no more different to the 18"s on my Mk6 and I don't have to negotiate speed bumps at a snails pace anymore. I can also notice a 'Big' difference when switching modes on the DCC which I couldn't before... Now I can actually feel the DCC working I really think Its money worth spent and definitely work speccing if money is no object. It feels like a totally different car!!! To top it all, got given a nice GTi mug as a goodwill gesture and a note placed on my record for future warranty issues.
(http://i582.photobucket.com/albums/ss268/Gung-Ho_2009/image-13.jpg) (http://s582.photobucket.com/user/Gung-Ho_2009/media/image-13.jpg.html)
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Result all round then bud :smiley:
Do ride well don't they with everything removed from the suspension that should not be there :grin:
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Three in both front springs none in the rears...
What are the three mate? The pink pucks, the ones in the springs and whats the other one?
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Three pucks in each front strut Jimble, located in the shocks upper piston (behind the rubber boot), can be either pink or blue. Nothing else fitted at all -front or rear.
Apparently the top one is the hardest to get at and so easily missed. It seems to be a trend that two out if the three pucks are removed on PDI, but the third missed.
I guess with the other two out, the third top one gradually shakes its way down to the bottom of the piston to become more visible ?
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Ahh i see, thanks for that mate, i'll mention it to the dealer in the week to make sure as i'm hopefully picking it up next saturday! :)
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Mine is definitely in this camp...off to the dealers I go!
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I've told everybody at the dealers about this and forwarded all the pictures.
I am assured that they will all be taken out before I collect on Monday but I bet I've got it on a trolley jack to check myself on Monday night :grin:
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Result all round then bud :smiley:
Do ride well don't they with everything removed from the suspension that should not be there :grin:
Thanks Bud! The ride is sublime... :cool:
@ Jimble... Just to confirm what Norbreck said. There should be three up front on each front strut and nothing on the rears... In my particular case they only found two 'pink' pucks on either struts, so they must have taken one out on each side during the PDI. (The larger yellow puck in the picture is the 'old' style transportation puck which was a lot easier to spot given to me by the dealer just for comparison sake)
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That car had DCC shocks ,so different pucks ?????
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I've got DCC as well and my pucks were also pink. Don't know whether this means that DCC cars get pink and none DCC get blue, or if its a GTI or GTD thing ?
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So what we need is GTI std 3 each side front only ,fact , BLUE ?? GTI DCC how many what colour ,doubt
if GTI /GTD would be different ,unless it's weight ,fill in your findings Guys .
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All get 3, 1 blue 2 pink
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I've just had my car up on the jack; right at the top under the rubber cover thingy is one white/cream disc (with no breaks in it) - is this normal??
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Yes that's the bump stop
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Yes that's the bump stop
Good stuff, thanks!
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I'm so glad I started this thread guys.. It's such a nice feeling to know others won't go through the same pain. You can't beat knowledge sharing!
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I'm so glad I started this thread guys.. It's such a nice feeling to know others won't go through the same pain. You can't beat knowledge sharing!
I'm glad you started it too. I, for another, will be looking very closely at the front suspension. In fact I might even jack it up in their carpark before I drive it away... :evil:
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I'm so glad I started this thread guys.. It's such a nice feeling to know others won't go through the same pain. You can't beat knowledge sharing!
It's helpful threads like these that is what forums are all about. :cool:
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I've just had my car up on the jack; right at the top under the rubber cover thingy is one white/cream disc (with no breaks in it) - is this normal??
Don't you mean you missus had it up on the jack? :grin:
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I've just had my car up on the jack; right at the top under the rubber cover thingy is one white/cream disc (with no breaks in it) - is this normal??
Don't you mean you missus had it up on the jack? :grin:
That's exactly what I meant while standing there with my hands in pockets :grin:
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So i went to the dealer to see if the suspension pucks were still in place as i have had some fairly bad squeaking going on. The came back and said they were definitely not in, i didn't believe them so i asked to go and have a look for myself.
To cut a long story short i ended up taking the mechanic and the rep out for a spin to show what i meant. Eventually they realised there was a noise. I ended up driving another GTI and a GTD to see if the noise was present in them, it was not.
Car booked in for next Tuesday to have a serious look at the suspension with new parts being installed between test drives (that i will be driving)
Hope it's all sorted soon!
J
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From elsewhere on a Golf GT TDI
My car has been into the VW dealership on 3 occasions to cure a noise from rear suspension only noticeable when travelling slowly over rough road surfaces.
Nothing obvious was found, but on last occasion dealer communicated with VW and received the following response.
"Technical product information.
Running gear noises from rear of vehicle when driving on uneven roads (PR number 0N4) Release date 02-Aug-2013
Measure
Postpone repairs. At the moment an effective repair is not possible. We will inform you as soon as an effective repair is available.
A replacement does not fix the problem."
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From elsewhere on a Golf GT TDI My car has been into the VW dealership on 3 occasions to cure a noise from rear suspension only noticeable when travelling slowly over rough road surfaces.
Nothing obvious was found, but on last occasion dealer communicated with VW and received the following response.
"Technical product information.
Running gear noises from rear of vehicle when driving on uneven roads (PR number 0N4) Release date 02-Aug-2013
Measure
Postpone repairs. At the moment an effective repair is not possible. We will inform you as soon as an effective repair is available.
A replacement does not fix the problem."
Thanks for the info. I shall wait and see what the dealer has to say next week. The squeaks on my car are definitely coming from the front.
J
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Had my mounts replaced today. So far so good with no more squeaking and creaking.
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My car is in on Thursay for analysis of the squeak I will keep you posted on the outcome.
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Over the last couple of days my car has developed a strange noise when I accelerate. It's hard to explain the sound, it's like a very noticeable tapping sound appearing to come from behind the dashboard which last for about 3-4 seconds under acceleration then disappears. It's happening in any gear but particularly in third gear upwards.
Now I thought it was perhaps just a loose cable behind the sat nav that's hitting off something but I'm beginning to suspect its more than just that. The reason I suspect this is that the noise is prominent when the car is in sport mode. I'm not saying that it's definitely not happening in other modes but it's very much there when in sport.
I just wonder if has any link to these transport blocks
The car is booked in with the dealer on Wednesday and I have my fingers crossed its nothing serious :sad:
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My car is finally going in on Tuesday to have the shock mounts and two bearings replaced. The parts where on back order for over a week. Fingers crossed all goes to plan...
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After a few days of crawling over my workplace's speedbumps coming in and going out, it seems that my front drivers side suspension is the source of my squeaky rattle that remains, although it is far less frequent than when the suspension stop pucks were left on the fronts. Mine will need to go in to get it sorted soon, and to do the buzzy dash rattle that seems to happen when you hold 1500rpm in 2nd to 4th gear.
My dad's GTD has a few minor issues too - the 2 stage window switches seem to have stopped working on a 2 stage basis (the 1 push window drop has stopped working), and the spring/push on his fuel filler flap has stopped being springy.
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After a few days of crawling over my workplace's speedbumps coming in and going out, it seems that my front drivers side suspension is the source of my squeaky rattle that remains, although it is far less frequent than when the suspension stop pucks were left on the fronts. Mine will need to go in to get it sorted soon, and to do the buzzy dash rattle that seems to happen when you hold 1500rpm in 2nd to 4th gear.
My dad's GTD has a few minor issues too - the 2 stage window switches seem to have stopped working on a 2 stage basis (the 1 push window drop has stopped working), and the spring/push on his fuel filler flap has stopped being springy.
So many issues with this model already, might as well cancel my order :sad:. What happened to quality?
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That's lousy MH. Where is VW quality control when these cars are leaving the factory? Got my VW customer survey in the other day, I'm preparing to write War & Peace
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That's lousy MH. Where is VW quality control when these cars are leaving the factory? Got my VW customer survey in the other day, I'm preparing to write War & Peace
I am wondering whether the transport puck has done some damage to the shock. If that's the case then the dealer is at fault rather than VW. The puck was a tight fit onto the shock strut - wondering whether it did a good job of scraping oil from the strut or scratched the surface itself.
My mpg is appalling right now too. Was getting an indicated 46.5mpg which equated to an actual 42.4mpg for my first full tankful. My indicated mpg for my commutes to and from work are just under 43mpg indicated (probably 39mpg actual) for the last few days with the temperature dip. My Scirocco 170TDI (with no eco tech) was far better than this from day one, even in the coldest depths of winter.
I don't think anything untoward is happening as poor fuelling from an injector leak etc would result in lots of DPF regens.
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OK guys, lets put this into perspective. Whilst it would pi55 me off no end if my car had niggly faults (so I'm not saying it doesn't matter, of course it does), the Golf is VW's main profit maker and sells in vast numbers worldwide.
I don't know what the sales of the MK7 are since launch worldwide, but I bet it's well in the hundreds of thousands already (if not more). Even taking UK GTI's / GTD's, I'm quite sure this forum only accounts for a very small percentage of owners, and within that base currently 3 or 4 members have had issues, so it's not like the world is crashing down.
Does VW need to improve it's QA control, yes of course, but then so does every manufacture. Would you potentially get issues if you purchased a BMW, Mercedes, Nissan, Porsche, Lexus etc - of course you would. Modern cars are made from thousands of parts and a great deal of them are not made by the brand manufacturer but by hundreds of suppliers, (Panasonic, Blaupunkt, Valeo, Hella, Siemens, VDO etc), so it's inevitable, even with modern robotic processes, that some parts will fail or don't meet spec.
If VW issued a recall for all MK7's then I would be concerned, and like I said, for those having issues, I would no doubt be a fed up as they are, but it's now down to VW (dealer and HQ), to sort these issues for these cars ASAP and with the minimum of fuss. Some could well be teething problems, some could be more related to dealer errors (such as the tranportation pucks being left in causing damage).
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I’m not worried about the issues I’m facing right now. The car drives and I will get the issues resolved at my convenience and at VWs expense – my issues seem easily resolved. I have never had a new VW that has had a fault which has caused it to break down (touch wood), so I feel pretty lucky in that respect.
With 10,000 parts going into the average car and what a car has to go through every day (perform well in a wide range of temperatures, stresses and vibrations) , if 2 or 3 of those components go wrong I don’t consider myself that badly off.
Apart from my last Scirocco, every one of my previous 6 VWs has had a bit of warranty work. The first owner of the car always has a wrinkle or 2 to iron out, if you’ve only ever previously owned nearly new, with no issues cropping up then they might seem disturbing to you.
Poor mpg and the possibility it won’t appreciably improve in the future is my main worry right now. A true 39mpg on my commute just isn’t good enough, even at this early stage (580 miles).
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I'm in Belgium and had the exact same problem with my left front wheel after 2 weeks of owning the car.
I went to the dealer and they quite quickly replaced some kind of "cap" that's on top of the spring. The dealer received it from the importer the day after and was replaced very quickly. I just had to leave the car at the dealer for half a day.
After owning the car for 6 weeks now my right front wheel has the same problem, so Monday I'm going again to have the same "cap" replaced.
I started noticing it when turning my steering wheel, even when not driving. Also when I drove over bumps
I started hearing it. It also squeaks more when you drive over bumps with the wheels turned.
Must be a well known problem as they replaced it very quickly.
I presume this happens sometimes with early models...if this is the only issue that arises then I'll be happy.
Apart from that issue, what a car!
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Having similar issues with my 3 day old gti, I trust the dealer to resolve the problem ASAP and it hasn't spoilt my first impressions at all, it's an absolutely fantastic car !
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Id say guys its important that we mention this issue on the main VW survey when it arrives. Independent of the delivery blocks mishap it would appear there is a high enough percentage of owners with squeaky suspension and steering...
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My car is being worked on as I type this update. Fingers crossed im squeak free later today...
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Mine has been repaired yesterday.
Squeak seems to be gone, we'll see after a week or so.
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I now appear to be squeak free. Result..
PS the dealer stated the shock mount bearings where damaged...
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Mines are still holding up well after it was changed and 500km later. However, I can now hear a similar sound from the rear :( need to get someone to sit at the rear to try and isolate the sound, hope it's not the fronts again that I'm hearing.
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Mines are still holding up well after it was changed and 500km later. However, I can now hear a similar sound from the rear :( need to get someone to sit at the rear to try and isolate the sound, hope it's not the fronts again that I'm hearing.
Having someone sat in the rear might stop the noise - an extra pair of ears may not be the best diagnostic tool if it does.
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Mines are still holding up well after it was changed and 500km later. However, I can now hear a similar sound from the rear :( need to get someone to sit at the rear to try and isolate the sound, hope it's not the fronts again that I'm hearing.
Having someone sat in the rear might stop the noise - an extra pair of ears may not be the best diagnostic tool if it does.
Yeah, possibly. Will just get someone to lend an extra pair of ears.
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My GTD front suspension started rattling at low speed last night, even if it is just them pucks not impressed.. also between 1-2k rpm in sport mode get a very nasty buzzing noise from behind the stereo unit, Sure its the actuator thing..
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My car intermittently when reversing off my drive after its been left overnight lets out a high pitched squeal which seems to come from the area around one of the wheels much the same as the MK6 would do, is this likely to be the same problem ? :undecided:
Its not when I brake or go over a bump just when reversing off my drive and its intermittent :rolleyes:
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Does it sound like the suspension or more like a brake disc & pad sticking? Possible auto-hold hand brake?
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Its a high pitched squeal I don't think its suspension seems to be first thing in the morning when its damp, the car has only done 780 miles so I'm hoping it will just go once everything is worn in, I have too much on my plate at the moment to be dealing with VW. :smiley:
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Its a high pitched squeal I don't think its suspension seems to be first thing in the morning when its damp, the car has only done 780 miles so I'm hoping it will just go once everything is worn in, I have too much on my plate at the moment to be dealing with VW. :smiley:
it could be the brake disc's and pads, when damp/wet they can make this type of noise. Just keep a eye on it :)
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Probably that. If the humidity is very high and it has rained, the pads stick with the rotors (it's actually the corrosion which is formed just between them. You might get the impression that the car won't start, even if you press the accelerator pedal, here a "thung" and then it will release. Take an...ear(!) when breaking afterwards: does the rear discs create an "abrasive" sound? If yes, then it's the corrosion still attached to the rotors. It will go away after 5-10 times of applying the brakes.
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After a few days of crawling over my workplace's speedbumps coming in and going out, it seems that my front drivers side suspension is the source of my squeaky rattle that remains, although it is far less frequent than when the suspension stop pucks were left on the fronts. Mine will need to go in to get it sorted soon, and to do the buzzy dash rattle that seems to happen when you hold 1500rpm in 2nd to 4th gear.
My dad's GTD has a few minor issues too - the 2 stage window switches seem to have stopped working on a 2 stage basis (the 1 push window drop has stopped working), and the spring/push on his fuel filler flap has stopped being springy.
MH - have you managed to get your front susp noise fixed yet? Suspect I may have similar. Been assured that no pucks are left in...
Just reading your Dad's 1 push window problem, if I remember correctly if you hold each switch in the 1 push position and run the window to its limit, in both directions and repeat a few times, this may well reset the 1 push logic. An Audi tech showed me that a few years ago, so may work in a VW :smiley:
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Skinnee D: Nope, not been to the dealers about it yet. Need to get that and the dash buzz I have around 1500-1600rpm sorted.
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Well my car is making some terrible noises today from the front and the rear, it only has 300 miles on it so rang the dealer and have got it booked in for Tuesday in the hope that its just the pucks and no damage has been caused. I will go in armed with this thread.
I have to say im not best pleased. Already had the sales manager on the phone re another issue (paperwork error) and he was offering me alsorts to compensate me. I will be asking for a lot more if my car hasnt been PDI'd correctly
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Suspension done. Both sides got a new suspension mount bearing at the front. They did the drivers side and then realised the other side needed doing too (although it was a lot quieter). Service rep said a lot of MK7s have been in for this work and it is emerging as a common problem. They then took it for a 28 mile test drive afterwards for some strange reason. Couldn't find any speed bumps closer than 14 miles away to test for quietness presumably! :whistle:
They cleared my trip meter as if to cover their tracks, but it was there in the scrollable part of the MFD as well as in the bottom right corner that showed they did 28 miles in it.
Near silent now.
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I seem to have a developed a noise in sport mode while turning slow left corners. don't think it's happening in normal mode, oh and I have a number plate light out and I've also got another dent this time on the boot just under the gtd.
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I seem to have a developed a noise in sport mode while turning slow left corners. don't think it's happening in normal mode, oh and I have a number plate light out and I've also got another dent this time on the boot just under the gtd.
Just slow left corners and just in sport mode? Really odd. What kind of noise? Does it happen mainly in the wet or from cold?
Number plate light out is a 5 min swap out under warranty if those LED units pop out as easy as they do on the late Sciroccos (they could very easily be pinched).
Another dent? Is yours made of paper mache? Not having much luck with those dents.
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Just had the drivers side top suspension bushes changed on mine at VW Warrington, just under three weeks old. At the moment it seems to have cured the "creaking".
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I seem to have a developed a noise in sport mode while turning slow left corners. don't think it's happening in normal mode, oh and I have a number plate light out and I've also got another dent this time on the boot just under the gtd.
Just slow left corners and just in sport mode? Really odd. What kind of noise? Does it happen mainly in the wet or from cold?
Number plate light out is a 5 min swap out under warranty if those LED units pop out as easy as they do on the late Sciroccos (they could very easily be pinched).
Another dent? Is yours made of paper mache? Not having much luck with those dents.
just really noticed it yesterday which was cold but dry. sounds like a metallic tinkling sound. going to try it in comfort and normal and see if it does the same. don't know if someone is taking pot shots at the car or I'm just really unlucky with road debris. I'm going to buy a new gtd rear emblem and remove the original one. paint is still fully intact even though it's too deep for per.
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Why not get a PDR guy to remove the dent for 60 notes?
Great news Andy! Mine hasn't made a noise since I had the mounts replaced it sounds like its becoming more and more common as a problem...
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I've tried two pdr guys and both have said no can do. metal is stretched too far and if they tried they couldn't guarantee the paint would remain intact and chip leaving me with a chipped boot that would need repainting. easier option for now is to remove badge and have the middle of the D cover the ding.
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I've tried two pdr guys and both have said no can do. metal is stretched too far and if they tried they couldn't guarantee the paint would remain intact and chip leaving me with a chipped boot that would need repainting. easier option for now is to remove badge and have the middle of the D cover the ding.
Is this all from stones being flicked up at speed at the road you park on, or is someone getting an itchy trigger finger with their air rifle? You’ve had a huge bout of bad luck with dings lately, both with the Tiguan just before trade-in and now 2 (or is it 3) times with the GTD.
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Suspension done. Both sides got a new suspension mount bearing at the front. They did the drivers side and then realised the other side needed doing too (although it was a lot quieter). Service rep said a lot of MK7s have been in for this work and it is emerging as a common problem. They then took it for a 28 mile test drive afterwards for some strange reason. Couldn't find any speed bumps closer than 14 miles away to test for quietness presumably! :whistle:
They cleared my trip meter as if to cover their tracks, but it was there in the scrollable part of the MFD as well as in the bottom right corner that showed they did 28 miles in it.
Near silent now.
Garage has been investigating my front susp noise. After lifting the car and turning the steering rack they could hear noise from the top mounts, so are arranging to change out both sides and test again. Hopefully that will sort it.
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I've tried two pdr guys and both have said no can do. metal is stretched too far and if they tried they couldn't guarantee the paint would remain intact and chip leaving me with a chipped boot that would need repainting. easier option for now is to remove badge and have the middle of the D cover the ding.
Is this all from stones being flicked up at speed at the road you park on, or is someone getting an itchy trigger finger with their air rifle? You’ve had a huge bout of bad luck with dings lately, both with the Tiguan just before trade-in and now 2 (or is it 3) times with the GTD.
not really sure what it's from, but it's in a very unusual place for a car door. more like a shopping trolley or a pellet. hasn't cracked the paint hence why I'm going down the new gtd decal route and covering it. if this keeps happening though I'll be selling and buying a s4itter to run around in instead.
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Dropped off my car this morning, I drove the car and demonstrated the problem. He agreed its not right.
I will update later with what they say
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Well had the phone call. New front suspension mounts, being fitted tomorrow. They did not mention the pucks but I will discuss that with them when I collect it tomorrow.
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
Mine had the top mount bearings replaced today but the mounts apparently still creaked when moving the steering rack.
They are trying to source the other (apparently 2) components for each top mount assembly to replace them as well. They reckon there are a few left in the country - otherwise it will be a backorder/return visit job...
Hardly a big deal of a noise but will be good to get it sorted.
Hope this might be of some interest to others with what seems to be a common problem. Wonder if the shipping spacers are damaging the mounts in transit :huh:
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
I'm only going off what the dealer said as they said they may as well keep the car as will be ready tomorrow afternoon? I will prepare myself for bad news then tomorrow..... On the other hand they should prepare themselves for a very pissed off customer :evil:
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Well I've had a phonecall saying thing they have replaced the faulty one but now the other one is making some noise, they said they couldn't hear it originally as the other one was so much noisier. Which is a complete load of bull as you could tell that both sides were making excessive noise.
So they are keeping the car for another day. To say I'm annoyed is an understatement. Of the 20 odd cars I have owned this is the first VW I have owned. I have so far been disappointed with the sales, after sales, and now the service side of things. Not to mention the actual car is still to impress me given its already developed faults with 300 miles on the clock.
Rant over
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Well I've had a phonecall saying thing they have replaced the faulty one but now the other one is making some noise, they said they couldn't hear it originally as the other one was so much noisier. Which is a complete load of bull as you could tell that both sides were making excessive noise.
So they are keeping the car for another day. To say I'm annoyed is an understatement. Of the 20 odd cars I have owned this is the first VW I have owned. I have so far been disappointed with the sales, after sales, and now the service side of things. Not to mention the actual car is still to impress me given its already developed faults with 300 miles on the clock.
Rant over
Exactly the same happened with me. There was noise from the one on the drivers side and once they fixed that the other side was making noise (although not nearly as much). They told me that they would want it back the following day to fit the other, but they must’ve gotten another in quickly because they ended up fitting the other the same day. I must admit that I’d only heard the drivers side, so it did seem diligent of them to do the other, even though it was nowhere near as noisy.
Why the feckers did 28 miles in my car and reset the trip meter so it looked like they’d only done 2.5 miles though is beyond me and I’ll be having words when it is back in next week for an unrelated fault (mid-journey failure of the electronic handbrake system again!).
I did have transport pucks left in mine, which I took out at about 500 miles, so I suspect they had been smashing into the tops of the suspension mountings. It’s probably better you get the other sorted now – these parts are in short supply as it is such a widespread problem with the MK7 Golfs.
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Thanks for you reply, I'm glad to hear is not just me then. I have calmed down slightly and had a long conversation with the service manager who was ringing to apologise. He was very good to be honest, he said I am going to be compensated and we have discussed a few options, he is ringing me back later so I will post what I end up getting.
I checked the mileage when I dropped it off and explained the car could be driven round the carpark to demonstrate the problem and it didn't need to go on the road.... We shall see!
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
Mine had the top mount bearings replaced today but the mounts apparently still creaked when moving the steering rack.
They are trying to source the other (apparently 2) components for each top mount assembly to replace them as well. They reckon there are a few left in the country - otherwise it will be a backorder/return visit job...
Hardly a big deal of a noise but will be good to get it sorted.
Hope this might be of some interest to others with what seems to be a common problem. Wonder if the shipping spacers are damaging the mounts in transit :huh:
My top mounts are not done yet, but the parts apparently came out of backorder today so hopefully not long to wait. So if VW's supply is finally catching up with demand that should hopefully be good news for anyone else waiting too :smiley:
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Well I have to take back most of what I have said so far about vw. They have offered me what I wanted as compensation and they have assured me my car will be ready tomorrow uncleaned as requested.
My new rubber matts including the boot liner, tank of fuel and roof bars will ease the pain
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
Mine had the top mount bearings replaced today but the mounts apparently still creaked when moving the steering rack.
They are trying to source the other (apparently 2) components for each top mount assembly to replace them as well. They reckon there are a few left in the country - otherwise it will be a backorder/return visit job...
Hardly a big deal of a noise but will be good to get it sorted.
Hope this might be of some interest to others with what seems to be a common problem. Wonder if the shipping spacers are damaging the mounts in transit :huh:
My top mounts are not done yet, but the parts apparently came out of backorder today so hopefully not long to wait. So if VW's supply is finally catching up with demand that should hopefully be good news for anyone else waiting too :smiley:
Hopefully all fixed. Turned out that actually 2 parts were faulty - top mount assembly (3 bolt fixing) plus the rotating bearing that sits in it.
If you have this problem make sure you get both parts replaced - they effectively work as a pair.
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I purchased my mk 7 gtd 4 weeks ago. It has been driven very carefully for the first 1000 miles. In order to run it in. "Just to be on the safe side " last week I noticed a slight suspension noise coming from the front right corner. After reading your post, I jacked the car up to check for the transit packaging which may have been left in. " Nothing there"
Today I detailed the car. Then after lunch i drove 3 miles to the local petrol station. The noise was massively increased in a normal driving situation. Pulling up to the pumps with the steering locked to the right. A grinding noise occurred. It's defiantly getting worse. Calling the dealer first thing tomorrow. For an URGENT diagnosis.
Will let you all know how we get on.
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Factory in Germany now investigating front suspension noise and put top mounts on back order so not available to order for next day delivery to dealers
Mine had the top mount bearings replaced today but the mounts apparently still creaked when moving the steering rack.
They are trying to source the other (apparently 2) components for each top mount assembly to replace them as well. They reckon there are a few left in the country - otherwise it will be a backorder/return visit job...
Hardly a big deal of a noise but will be good to get it sorted.
Hope this might be of some interest to others with what seems to be a common problem. Wonder if the shipping spacers are damaging the mounts in transit :huh:
My top mounts are not done yet, but the parts apparently came out of backorder today so hopefully not long to wait. So if VW's supply is finally catching up with demand that should hopefully be good news for anyone else waiting too :smiley:
Hopefully all fixed. Turned out that actually 2 parts were faulty - top mount assembly (3 bolt fixing) plus the rotating bearing that sits in it.
If you have this problem make sure you get both parts replaced - they effectively work as a pair.
Did 500 miles this weekend and all clear so far... :smiley: Wonder if VW will issue a TSB on this soon...
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You won`t believe how VW quality control sucks at the factory in Wolfsburg.
I couldn`t belive this either. Here is my story in short:
I was to collect my new GTI last Friday. After carefully reading this thread I told the dealer beforehand that they are to check the mounts very carefully for any transportation blocks left.
After the PDI they informed me that there is a problem with removing one of the transportation block on the front right because it stuck inside the top shock mount due to the fact that.. the bump stop was not there :O
Can you @!#$# imagine that??!!
The bump stop was not fitted during production process.
(http://oi40.tinypic.com/2zqhqud.jpg)
Neither any quality control was able to check it was missing.
This time one of the greatest days in my life has turned down to one of the greatest nightmares. I lost my trust in VW totally, despite the fact I am the first and only owner of 2000` MkIV and totally love it.
The bump stop was to be ordered and delivered the next monday. On monday however after dismounting the shock it turned out that the top shock mount was damaged and need to be replaced (and ordered, so another day in service).
This was clearly not the dealer`s fault. It`s VW`s DE.
I just finally collected the car from the dealer and all seems to be fine now (we`ll see for how long).
I wonder however what can be done with this issue from now on. I will get the full documentation from the dealer as the proof of these actions. I think I sould contact somebody at VW Wolfsburg now, but how?
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Not good at all I'm so surprised this is still happening. Let VW know your views when you receive the call from customer services. You should receive this after 4-6 weeks of ownership. PS anyone know a bump stop is?
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anyone know a bump stop is?
The clue is in the name :wink:
http://www.youtube.com/watch?v=iIYdjerfFPg (http://www.youtube.com/watch?v=iIYdjerfFPg) should help you with what they are... pictures speak a 100 words!
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Sorry to hear of everyones problems, but this just reinforces my whole opinion of VW main dealers.
Luckily one of my VWs has never seen the inside of a dealership!
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So many of these horror stories, it's ridiculous. Well here's another - after noticing a squeak in the first few weeks, I had my car up on the jack - pucks not there, just thought 'new car, I'll let it bed in.' How wrong was I. Car has developed a highly noticeable squeak/grinding/rattling from the front right side (sounds like the suspension) so it's been booked in for early Dec after a visit down to the dealers today. it's so bad you can hear it over the music at low speeds. It wouldn't surprise me if something is being damaged every time I drive the car. We'll see what the technician comes up with, but basically it sounds like the car is 10 years old it's that bad. :cry:
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Mine is the same matchboy. I am totally sick of little issues like this now. As i have already rejected my car and awaiting my replacement i am not very inclined to take it back to remove the squeaks. Not that they managed the first time that is.
Seriously worried the replacement is going to be like this. If it is I think i will reject it and never use VW again. Which is a shame considering i've pretty much always had VW's!
J
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So many of these horror stories, it's ridiculous. Well here's another - after noticing a squeak in the first few weeks, I had my car up on the jack - pucks not there, just thought 'new car, I'll let it bed in.' How wrong was I. Car has developed a highly noticeable squeak/grinding/rattling from the front right side (sounds like the suspension) so it's been booked in for early Dec after a visit down to the dealers today. it's so bad you can hear it over the music at low speeds. It wouldn't surprise me if something is being damaged every time I drive the car. We'll see what the technician comes up with, but basically it sounds like the car is 10 years old it's that bad. :cry:
There is a bearing at the top of the strut... if this seizes or is damaged it can make quite a lot of noise... if it is not rectified you will eventually snap the front spring... because everytime you turn the wheel you're twisting the spring and not turning it...
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So many of these horror stories, it's ridiculous. Well here's another - after noticing a squeak in the first few weeks, I had my car up on the jack - pucks not there, just thought 'new car, I'll let it bed in.' How wrong was I. Car has developed a highly noticeable squeak/grinding/rattling from the front right side (sounds like the suspension) so it's been booked in for early Dec after a visit down to the dealers today. it's so bad you can hear it over the music at low speeds. It wouldn't surprise me if something is being damaged every time I drive the car. We'll see what the technician comes up with, but basically it sounds like the car is 10 years old it's that bad. :cry:
There is a bearing at the top of the strut... if this seizes or is damaged it can make quite a lot of noise... if it is not rectified you will eventually snap the front spring... because everytime you turn the wheel you're twisting the spring and not turning it...
Brilliant :angry:
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anyone know a bump stop is?
Here is a pic of a bump stop I have on my front left:
(http://oi40.tinypic.com/24n3atu.jpg)
And, as I said before due to the missing bump stop on my front right which was not mounted in factory (sic!), below is a pic of a new bump stop mounted at the dealer:
(http://oi42.tinypic.com/vxcb35.jpg)
As you can see there is a clear difference in colours (white vs yellow). Hope everything else is the same and that they have the same part number, but nevertheless I am waiting for an official confirmation from the dealer.
The adventure continues ehhh..
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These photo's were taken with a borescope so maybe not as clear but mine don't seem as deep :huh:
They look like a shallow cone only and not a series of cones like yours :huh:
(https://www.dropbox.com/sc/wgxbbqeyzqurqo3/fnPRsy42Cg)
(https://www.dropbox.com/sc/td6n88tecyf6zls/cKHrKaj_6K)
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https://www.dropbox.com/s/aa0k18dnz71gbxs/2013-02-07%2007.55.51.jpg
https://www.dropbox.com/s/wjwf42usrhdvbaw/2013-02-07%2008.04.10.jpg
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I think it`s just a matter of a different borescope perspective. If you are concerned about this just jack your car up, roll the black harmony cover upwards (as far as you can with hands) and make a photo with a phone :)
10 mins for one side.
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I think it`s just a matter of a different borescope perspective. If you are concerned about this just jack your car up, roll the black harmony cover upwards (as far as you can with hands) and make a photo with a phone :)
10 mins for one side.
Yes I think I will just to put my mind at rest :wink:
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Just to say guys definitely worth getting car checked out if your not happy with your suspension, mine felt hard from day one but thought it was just sport car suspension, took it back today and low and behold a pink puck was pulled out, cant believe the difference just like a new car!
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Many thanks to everyone for this topic. I found it last night after looking in desperation on the internet for a reason why my brand new mk7 GTD might be banging over the slightest bumps in the road. Yes, you've guessed it, transportation blocks!
Up first thing this morning to jack the car up and having found blue ones on front suspension I was straight down to the dealership at 9am to get it sorted.
Profuse apologies from them and relief as well as disappointment at their mistake from me
Everyone should check that their new GTI/GTD has had theirs removed before any serious damage is done.
Apparently VW have changed the clips they used previously, so dealerships not necessarily aware (poor excuse!)
Thanks again
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How many transportation blocks does VW put on each suspension?
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I believe non rear , and 2 blue one pink each side front :wink: anyone confirm this for sure :smiley:
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I believe non rear , and 2 blue one pink each side front :wink: anyone confirm this for sure :smiley:
Not sure if colours have specific number for each but certainly using blue and pink and yes none on rear and three on each front suspension. I think confusion is arising with dealers 'cos it use to be two per front sus. and now its three.
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Three on front were removed from mine.
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Just to say guys definitely worth getting car checked out if your not happy with your suspension, mine felt hard from day one but thought it was just sport car suspension, took it back today and low and behold a pink puck was pulled out, cant believe the difference just like a new car!
So they left one in one side Adey, and didn't even notice they had taken out an odd number at PDI? :shocked:
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Guys,
Just been out to mine. I've found these under the front shocks rubber boot on both sides. Are these supposed to be there (bump stops), or should they have been removed ?
If it makes any difference, mine has DCC and isn't making any noises, it's just that this thread has me thinking now :grin:
(http://farm3.staticflickr.com/2812/9875519715_2a9ee72a66_b.jpg) (http://www.flickr.com/photos/58190042@N03/9875519715/)
DSC_0992 (http://www.flickr.com/photos/58190042@N03/9875519715/) by Sootchucker (http://www.flickr.com/people/58190042@N03/), on Flickr
I've tried kneeling next to my front wheel & using both hands I can push up the rubber mount and have a feel for the pucks. Where exactly are the located? Look like below the coils at the top of the suspension mounts, just above the wheel?
I'll just have to stop being lazy and Jack the car up but it's dark.
In the picture they look like they're above the coil spring and the strut/piston looks smooth mine doesn't feel smooth. A little bumpy Infact.
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I became quite paranoid after reading this thread so jacked my car up today.
All clear.
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Mine's been squeaking and rattling like a good 'un since new. The symptoms with mine were most apparent at low speed over unsettled or rough roads.
Well, today I finally got around to taking her in to be looked at.
I took the VW tech out for a test drive to demonstrate the noises. As soon as he heard it he instantly recognized it as the front suspension... apparently they've had a few in recently with the same issue.
An hour later I get a call to say it's all fixed and lo and behold it's quiet as a mouse now :smiley:
However, with mine the suspension mounts were fine and no transport blocks had been left in. Instead, it was the suspension strut gators / rubbers that needed refitting.
Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it.
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Mine's been squeaking and rattling like a good 'un since new. The symptoms with mine were most apparent at low speed over unsettled or rough roads.
Well, today I finally got around to taking her in to be looked at.
I took the VW tech out for a test drive to demonstrate the noises. As soon as he heard it he instantly recognized it as the front suspension... apparently they've had a few in recently with the same issue.
An hour later I get a call to say it's all fixed and lo and behold it's quiet as a mouse now :smiley:
However, with mine the suspension mounts were fine and no transport blocks had been left in. Instead, it was the suspension strut gators / rubbers that needed refitting.
Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it.
Yep same issue for me mate. Was also the gators that were out if alignment from the transportation process.
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hmmmm mines been pretty good, but i do live in a ridiculously bumpy area with many speed bumps.... Every so often i think it might be odd, but then on a normal road etc it is fine.... Is it a really defined squeak/clunk etc?
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It's more of a knocking sound, hard to describe. It used to go nuts over bumpy roads but since I took it in it has improved, although it still isn't perfect in my opinion.
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I get a few knock/pop sounds when going to the extremes of the steering range in a parking maneuvre - i'm assuming it's the boot gaiter fins becoming unstuck as they are stretched near full lock.
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Mine's been squeaking and rattling like a good 'un since new. The symptoms with mine were most apparent at low speed over unsettled or rough roads.
Well, today I finally got around to taking her in to be looked at.
I took the VW tech out for a test drive to demonstrate the noises. As soon as he heard it he instantly recognized it as the front suspension... apparently they've had a few in recently with the same issue.
An hour later I get a call to say it's all fixed and lo and behold it's quiet as a mouse now :smiley:
However, with mine the suspension mounts were fine and no transport blocks had been left in. Instead, it was the suspension strut gators / rubbers that needed refitting.
Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it.
Yep same issue for me mate. Was also the gators that were out if alignment from the transportation process.
Ok, so my car went in yesterday and its back now - exactly the same issue, they had to reposition the suspension gaitors - I now am squeak/rattle/grinding free!! :smiley:
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Ok, so my car went in yesterday and its back now - exactly the same issue, they had to reposition the suspension gaitors - I now am squeak/rattle/grinding free!! :smiley:
It's weird, who'd have thought that a couple of gaitors could cause such a horrible noise... at times it sounded like the suspension was going to detach itself from the car!
I suppose the sound must transmit through the suspension turrets and into the bodywork behind the dash.
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So is this the root cause and fix for all these horror stories about the suspension :undecided:
Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it.
I have only covered 239 miles so far and no signs of noises...... :smiley:
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Mine still isn't perfect though. Is everyone else's okay? Turn off your head unit, drive down a bumpy road at around 5-10mph, the knocking sound is almost gone & less frequent but I can still hear it. Also when going up a speed bump & down the other side there is a clunk/knocking sound still coming from the driver side wheel. Without having another GTI to test this in can you guys do me a favour & listen to what sounds your car is making over bumpy roads?
Cars back in on Friday for me to talk to the mechanic who worked on it so I should readdress this issue as it's still not quite right.
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So is this the root cause and fix for all these horror stories about the suspension :undecided:
Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it.
...
Unfortunately, not quite. This is the issue I suffered from and appears to be quite common but thankfully it's a quick fix.
Other people are being affected by the separate issue of noisy suspension caused by faulty mounts which then need replacing.
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Lets hope these are isolated incidents and its not a entire recall in the making :undecided:
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Lets hope these are isolated incidents and its not a entire recall in the making :undecided:
Given I've counted 4 or 5 people with this gaitor issue just on this forum (including me), I would imagine there's a few more people out there with this problem - I smell a recall (IF VW take responsibility and own up :rolleyes:)
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my dealer has told me that VW have issued a tpi and they'll contact me when they do the fix.
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It won't become a recall as it's not safety related
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What is that gaitor issue? I..."wikied" it and found nothing :sad: Do you mean "gaiter"? The plastic protective? Of what? The damper's or the struts'? Or of the CVJ? I hope not the latter.... Sorry for my questions. Thanks in advance.
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What is that gaitor issue? I..."wikied" it and found nothing :sad: Do you mean "gaiter"? The plastic protective? Of what? The damper's or the struts'? Or of the CVJ? I hope not the latter.... Sorry for my questions. Thanks in advance.
Mate, you know as much as I do and I've had them repositioned :laugh: I know how to drive, that's about it :rolleyes:
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This morning my suspension has started to creak like crazy when I drive up the kerb, ie; I drive up the low/flat part of the kerb and when the pavement raises so the car is higher on one side than the other I get a constant creak from the passenger side (lower side) and then it continues for a while even when back on a flat surface. Anyone else have this?
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What is that gaitor issue? I..."wikied" it and found nothing :sad: Do you mean "gaiter"? The plastic protective? Of what? The damper's or the struts'? Or of the CVJ? I hope not the latter.... Sorry for my questions. Thanks in advance.
It is the gaiter on the strut that they're talking about, that has needed re-positioning in some cases. It is not safety related.
It would seem that some others, though, have had issues with the strut mounts and the bearing that allows the strut to turn with the steering which is probably more worrying...
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It would seem that some others, though, have had issues with the strut mounts and the bearing that allows the strut to turn with the steering which is probably more worrying...
[/quote]
Yep - that's exactly what I had replaced, the mount and its bearing (both sides) - done nearly 1000m since and no more noise so hopefully all sorted (fingers crossed).
The gaitor pushes down over its bottom seating by hand, if that's any help. That's what they lift up to check if the shipping spacers have been left in. I guess you could lift and reseat it through the coil spring if you wanted to with the wheels straight ahead, to check its not twisted.
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Well my car also appears to be making strange grinding noises when steering at slow speeds. Time for a phonecall i think.
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What is that gaitor issue? I..."wikied" it and found nothing :sad: Do you mean "gaiter"? The plastic protective? Of what? The damper's or the struts'? Or of the CVJ? I hope not the latter.... Sorry for my questions. Thanks in advance.
It is the gaiter on the strut that they're talking about, that has needed re-positioning in some cases. It is not safety related.
It would seem that some others, though, have had issues with the strut mounts and the bearing that allows the strut to turn with the steering which is probably more worrying...
Thank you very much Corgi :smiley:
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Well my car also appears to be making strange grinding noises when steering at slow speeds. Time for a phonecall i think.
So did mine and it was down to the bearings in the strut top mounts - they rotate when you turn.
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I had a terrible noise coming from the front near side when travelling at low speeds over bumps. I have done about 9k miles and it is a GT.
I finally got around to booking it in and it went to the dealers yesterday.
The problem was with the strut mountings and they said the near side was bad and the offside was on its way out so they changed both.
I asked if they have had any others back with the same problem and they said not yet (but in fairness I do quite a few miles so perhaps there aren't many mk7s out there with 9k miles on them yet).
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Well my car also appears to be making strange grinding noises when steering at slow speeds. Time for a phonecall i think.
So did mine and it was down to the bearings in the strut top mounts - they rotate when you turn.
So is this to be expected mate? Forgive my ignorance.
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Well mine was the strut mounts which have been replaced. I can report back tomorrow when I collect to see if the noise has gone
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Got mine going in on Monday to get checked out. Same squeak and groands the rest of you seem to be getting and I've got a rattle whenever I go over bumps as well so thinking the transportation pucks may still be in place.
I'm quite amazed how many people are having this problem, if it's so many on one forum how many across the country are having it.
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Had mine 2 weeks, just started noticing the suspension and steering squeaks a couple of days ago :angry:
Will be visiting a dealer to get this looked at.
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Well my car also appears to be making strange grinding noises when steering at slow speeds. Time for a phonecall i think.
So did mine and it was down to the bearings in the strut top mounts - they rotate when you turn.
So is this to be expected mate? Forgive my ignorance.
Seems like a fair chance judging by how many people are needing the same fix. It's a straightforward job in the workshop. I'm convinced the shipping spacers are damaging the mounts and bearings in transit. People taking delivery from now on should be better off as the problem is widely known so diagnosing SHOULD be very quick...
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Well after popping into my local dealer yesterday to see about the suspension & steering squeaking, apparently this is a recognised problem with "90% of MK 7 and I should be hearing from my lease company or supplying dealer in due course"....... he did say they didn't have a fix yet though and unfortunately I'll have to live with it until then. He said it won't be detrimental to the car either...... well that we'll wait and see. As mine is a lease car, if it goes belly up either VW or Alphabet will be fixing it though.
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Well after popping into my local dealer yesterday to see about the suspension & steering squeaking, apparently this is a recognised problem with "90% of MK 7 and I should be hearing from my lease company or supplying dealer in due course"....... he did say they didn't have a fix yet though and unfortunately I'll have to live with it until then. He said it won't be detrimental to the car either...... well that we'll wait and see. As mine is a lease car, if it goes belly up either VW or Alphabet will be fixing it though.
That's also what VW UK told me that there is no proper fix for it yet which would explain why it's only slightly improved since being at the dealer.
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Was the top mounts with mine as well. Took the technician out for a run in it and he was pretty sure after five minutes thats what it was. Got them changed and hey presto no more noise. Pretty poor so many golfs are suffering with this.
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I've only just noticed this as its very quiet and the radio dims the noise. Will get mine booked in too :sad:
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Add another GTi to the long list of suspension woes. I have only had the car for 8 days and it has got to go to the dealer for the day tomorrow to have the top mounts sorted. Not a small job as the whole suspension has to be dropped down.
I cannot see me keeping this car for the 7 years I kept my previous GTi which was brilliant and reliable.
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They changed both sides on mine in an hour once they had figured out what the problem was. A relatively easy job with access to the usual workshop ramp and jackups. No need to interfere with track rods etc.
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Another Golf with this issue GTD, squeaking gradually got worse, like others issue is at low speed, very concerned seeing this thread as car has now covered 2.5k. Booking car in at dealer immediately. Joined this forum just to add and say thanks :smiley:
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Annoyingly the car squeaked on the way to work but come my drive to the dealer, out with the mechanic and on the way back, nothing! The mechanic jacked the car up and checked suspension but it was ok, though he did say they'd seen a lot with the same problem of blocks not being removed after delivery. Will just have to see how it goes I guess....
Has anyone else had it intermittent?
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Hi Guys,
I'm new to posting in forums.. but I have been following this thread since I ordered my GTI and this has been highly helpful. This have been a valuable source of info and I'm looking for some advice from others with this issue. Since I placed the order, I have been trying to avoid encountering these problems and had let my salesperson know early on. He tried to help, but when the technician did the PDI in mid December, he failed and left the 3rd block in.
I noticed after driving a couple of times that it was mighty hard on the bumps and dips of the road in comfort mode. So I went back to the dealers, the car was at 100 miles. They found a transport block and removed it. They have said there is nothing wrong with the suspension, but I still hear the creaks a low speeds at full lock.
When not driving but turning the wheel from lock to lock it is creaky and quite loud.. is this normal?
I personally want them to have a proper look at the suspension parts and potentially replace the shock mounts and bearings. They have said they can take it apart and replace the parts - but it will mess up the alignment, which they can realign but it won't be the same as it came out the factory.
Seeing as many have had the parts replaced. Has anyone had problems with the alignment after?
I'm thinking if there is damage fix it now rather than later.
Anyways many thanks in advance and cheers for the info gained by this thread.
Mark
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Markyb1985: Not sure they even have to mess about with alignment, replacing the shock mount bearings is a quick job, and there was no mention of alignment on my warranty work invoice (lists all work done, even though I wasn't paying for it). Even so, no reason why alignment wouldn't be as good as the factory afterwards if they do a proper laser alignment and adjust - in fact it might even be a little better!
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Markyb1985 make a recording of the squeak on your phone and we can let you know what to do? We are all experts on the noise so it should be simple to diagnose..
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Its a new car, there shouldn't be any creaking noises! Whatever they did to my car once it went in has fixed my issue - I've not heard it since, so my advice would be to book it in and advise them of all the issues we've all had on this thread as its clearly a common fault.
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Just had my shock mounts done and now that particular noise is now fixed :smiley:
The only problem now, is I have noticed when returning the wheel to centre from full lock causes a "clang" type noise to appear for a split second from underneath. Looks like another visit to the dealer :angry:
Regarding wheel alignment, this is not needed after the shock mounts are fixed. But I can tell you from my experience with my mk 5 gti that the steering can be improved no end by a proper alignment. I will probably get mine done when I need to change the front tyres.
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Ok, my first fault was a 'groaning' noise as parked as went full lock to the right.
When did in situe and slowly it sounded more like rubber 'rubbing'
Which on visiting the dealer today was the resolution of the 'dust gaitor' being pushed too far up in the mount by transport blocks causing the gaitor to stay wedged in further than should be when the blocks were removed .. cup of coffee later and noise free driving.
All makes sense, it was definitely what sounded like and would have become more pronounced as any lubrication from delivery dried.
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Mine groans like a good un, there another thread where its well recorded. I will have to get mine in the steering at low speed is loud, with a fairly quiet squeek or pattering from the suspension.
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Mine groans like a good un, there another thread where its well recorded. I will have to get mine in the steering at low speed is loud, with a fairly quiet squeek or pattering from the suspension.
Was aware of transport pucks from this thread so did mention them to technician who confirmed they were not present.
My suspension has always been fine the noise experienced was very specific to turning right on full lock and did sound like rubber 'rubbing' when stationary and turned slowly.
Given that, I was suspecting what someone here mentioned earlier in this thread as my personal issue which is what it turned out to be.
"Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it."
Mine was only present on full lock and parking, yours sounds a little more suspect and might be the transport blocks.
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Mine groans like a good un, there another thread where its well recorded. I will have to get mine in the steering at low speed is loud, with a fairly quiet squeek or pattering from the suspension.
Was aware of transport pucks from this thread so did mention them to technician who confirmed they were not present.
My suspension has always been fine the noise experienced was very specific to turning right on full lock and did sound like rubber 'rubbing' when stationary and turned slowly.
Given that, I was suspecting what someone here mentioned earlier in this thread as my personal issue which is what it turned out to be.
"Apparently when the transport blocks are removed sometimes the gators don't get refitted properly. It's such a common issue that VW have issued TPI 2035921/1 for it."
Mine was only present on full lock and parking, yours sounds a little more suspect and might be the transport blocks.
Thanks it's a useful post re the gators being pushed up, i jacked mine up the other night no pucks so from what I've read its the sus top mount bearings or the gators.
Thanks
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Markyb1985 make a recording of the squeak on your phone and we can let you know what to do? We are all experts on the noise so it should be simple to diagnose..
http://youtu.be/wL3dILsgt_0
It's not the best example of it as the road surface isn't too bad, and you might need earphones on to hear it at the best. Pattering noise then at the end of the lane when stopped I turn the wheel slightly side to side for the steering noise, which sounds a lot louder than on this!
Any one had or got the same?
Thanks
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Markyb1985 make a recording of the squeak on your phone and we can let you know what to do? We are all experts on the noise so it should be simple to diagnose..
http://youtu.be/wL3dILsgt_0
It's not the best example of it as the road surface isn't too bad, and you might need earphones on to hear it at the best. Pattering noise then at the end of the lane when stopped I turn the wheel slightly side to side for the steering noise, which sounds a lot louder than on this!
Any one had or got the same?
Thanks
That is exactly how mine was. Unfortunately i never got it fully diagnosed as i ended up in a new car! Would definitely take it back though and say your not happy.
J
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Markyb1985 make a recording of the squeak on your phone and we can let you know what to do? We are all experts on the noise so it should be simple to diagnose..
http://youtu.be/wL3dILsgt_0
It's not the best example of it as the road surface isn't too bad, and you might need earphones on to hear it at the best. Pattering noise then at the end of the lane when stopped I turn the wheel slightly side to side for the steering noise, which sounds a lot louder than on this!
Any one had or got the same?
Thanks
That is exactly how mine was. Unfortunately i never got it fully diagnosed as i ended up in a new car! Would definitely take it back though and say your not happy.
J
Thanks
And strangely just driven to work and testing the steering on the car park and its silent. Makes me wonder then if it's linked to warmth. (Rubber gators expanding or white plastic insert in shockers?)
Thanks
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Mine was much worse when wet. I read somewhere that some noises were made by the rubber gaiters over the driveshafts. That would make sense a rubber rubbing against rubber does make some strange noises when wet.
J
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Mine was much worse when wet. I read somewhere that some noises were made by the rubber gaiters over the driveshafts. That would make sense a rubber rubbing against rubber does make some strange noises when wet.
J
I stand to be corrected but I think its the gators on the shockers that get their position adjusted by the pucks in transportation.
If anyone knows or can confirm please help.
Thanks
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Mine was much worse when wet. I read somewhere that some noises were made by the rubber gaiters over the driveshafts. That would make sense a rubber rubbing against rubber does make some strange noises when wet.
J
I stand to be corrected but I think its the gators on the shockers that get their position adjusted by the pucks in transportation.
If anyone knows or can confirm please help.
Thanks
Mine's going in tomorrow for the suspension strut top bearings to be replaced. I don't hear any noise at all on the move or going over any bumps. Mine is only audible when maneuvering very slowly - i.e. parking! When it was in for the diagnosis, they said the first thing they checked were the "dust covers" / gators and that they were fine, no issue there.
I'll report back tomorrow on whether the bearings has fixed it or not.
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Mine was much worse when wet. I read somewhere that some noises were made by the rubber gaiters over the driveshafts. That would make sense a rubber rubbing against rubber does make some strange noises when wet.
J
I stand to be corrected but I think its the gators on the shockers that get their position adjusted by the pucks in transportation.
If anyone knows or can confirm please help.
Thanks
Mine's going in tomorrow for the suspension strut top bearings to be replaced. I don't hear any noise at all on the move or going over any bumps. Mine is only audible when maneuvering very slowly - i.e. parking! When it was in for the diagnosis, they said the first thing they checked were the "dust covers" / gators and that they were fine, no issue there.
I'll report back tomorrow on whether the bearings has fixed it or not.
That would be very helpful thanks and if the opportunity arises could you ask if its a recognized fault/issue so do they have any ref number for it.
Thanks
adrian
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Mine was much worse when wet. I read somewhere that some noises were made by the rubber gaiters over the driveshafts. That would make sense a rubber rubbing against rubber does make some strange noises when wet.
J
I stand to be corrected but I think its the gators on the shockers that get their position adjusted by the pucks in transportation.
If anyone knows or can confirm please help.
Thanks
Mine's going in tomorrow for the suspension strut top bearings to be replaced. I don't hear any noise at all on the move or going over any bumps. Mine is only audible when maneuvering very slowly - i.e. parking! When it was in for the diagnosis, they said the first thing they checked were the "dust covers" / gators and that they were fine, no issue there.
I'll report back tomorrow on whether the bearings has fixed it or not.
That would be very helpful thanks and if the opportunity arises could you ask if its a recognized fault/issue so do they have any ref number for it.
Thanks
adrian
No problem, will do. I suspect it is a recognized fault because they were very quick to diagnose it last week.
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Right, I got my car back and all seems squeak free now. Suspension mount bearings replaced on both sides and it seems totally silent now on my brief trip back from the dealers.
I asked them if it's a known issue or if there's a "TPI" and he hadn't a clue what I was on about. He just said that the technician could tell straight away when the car was up on the ramp where the noise was coming from (the bearings) and they went from there.
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Right, I got my car back and all seems squeak free now. Suspension mount bearings replaced on both sides and it seems totally silent now on my brief trip back from the dealers.
I asked them if it's a known issue or if there's a "TPI" and he hadn't a clue what I was on about. He just said that the technician could tell straight away when the car was up on the ramp where the noise was coming from (the bearings) and they went from there.
Excellent pleased for you, thanks for asking too.
Mines in on Tuesday.
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Hello,
I have had my Golf 7 GTI (built in may 2013) fixed for the front suspension squeak after living without my car for 2,5 weeks. (at 7345 km, problem might have arisen somewhere around 4000 km)
It turned out that the suspension gaiters needed refitting and greasing and this solved the problem - no more squeak .
Before coming to this conclusion the garage went through TPI 2017165/10 and 2035958/4 without success. These involved dismounting and remounting of the suspension struts and a check of the suspension strut bearings, but the squaky sound remained.
The dealer insisted there were no transportation block left on the front suspension on my car, although I could not check properly with a lift I had suspected there was something similar to a transportation block behind the suspension gaiter as i felt with my hand only..
Regards,
Johan
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I am getting a graunching/rubbing noise on full lock both sides when manoeuvring at slow speed. Wonder if I should mention it to my local dealer?
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I am getting a graunching/rubbing noise on full lock both sides when manoeuvring at slow speed. Wonder if I should mention it to my local dealer?
Mine is going in for the same problem tomorrow. I will update with what they say.
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Well it's back I'm not best pleased. They have said the noise is normal. It's the sound of the rubber on the cv joints? I picked up after the technician had gone home so need to go back and discuss with him.
Do you all have a noise when you steer at low speeds? Most noticeable when on full lock?
Cheers
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As I have already said mine does it. However, car handles well and everything seems fine with the suspension otherwise. No creaks or knocks just this rubbing noise on full lock. Just to blandly tell you it's perfectly normal seems odd. First car I have had that does it? I think you need to be a bit more assertive and get a second opinion. I intend to mention this to my local dealer and see what they say, soon. My only problem is I collected it from VW Chester and I live in Worcester. The Worcester dealer may not be as responsive as I would like. I will try them anyway and feed back.
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The gaitors will probably just need greasing. Had this done on mine as well as having the shock absorber gaitors refitted properly and it's been silent so far. I'm now getting a knocking over bumps though so may need to take it in for the strut mounts.
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i had my mount on the right changed the other week, thought the squeak was gone but its not, still there. Going to try the gators next, anyone got a diy guide or is it in to the garage jobby?
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Well here's an update,
after 50 kilometres after the refitting and gaitor greasing fix from the dealer the suspension rubbing noise is back - for me this seems to occur at low speeds <40 km/h when going over bumps in the road. There seems to be a louder noise coming from the front right now.
The dealer has been notified and have contacted VW Sweden for assistance. This time i'm hoping for a permanent fix!
Regards,
Johan
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Well here's an update,
after 50 kilometres after the refitting and gaitor greasing 9fix from the dealer the suspension rubbing noise is back - for me this seems to occur at low speeds <40 km/h when going over bumps in the road. There seems to be a louder noise coming from the front right now.
The dealer has been notified and have contacted VW Sweden for assistance. This time i'm hoping for a permanent fix!
Regards,
Johan
i tried to book my car in with an independent to fix this (as VW blame the springs) and they told me that it couldnt be the gaiters causing the squeak, please let me know what your dealer does next
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Ok so the car is now seemingly had a more permanent fix. The squeaking noise is gone.
Apparently VW replaced the gaitors and top suspension strut bearings with replacement parts.
I will update with as many technical details I can after I get the report by mail from VW.
Another interesting thing was that they serviced the car as they had it in, with an oil change as per the instructions in the car's computer. It seems odd to me to do an oil change after only 8 000 km / 10 months, but I suspect it may have to do with my regular short distances driven, oil not heating up too often and therefore collecting water..?
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Had top bushes done in October at three weeks ok, just had bottom suspension done at 26k. Not massively impressed if I am honest.
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Suspension squeak now solved. Happy bunny.
Just wanted to share the TPI (Technical Product Information) code number for this fault:
2035958/4 (release date 15/4/2014)
This is the one where the shock absorber cover (aka gator) has come away thus causing squeaking/creaking/chafing noises from the front suspension at low speed and manovering.
If you're suffering the same problem get your car into the nearest dealer for warranty work.
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Thanks for this info. Our Oct 2013 GTi with 10k has developed a creak from the front right and it sounds to me like a top mount. It's worse at very low speed going over a bump whilst turning and with a little camber i.e. turning into our driveway. VW have already fobbed us off and said they couldn't hear anything, but now I have this thread to prove I'm not crazy!
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I told my dealer on wednesday to check my top mounts and after two days they insist they still can't hear my front end clunking or rear end squeek. They did say rear shocks are on back order but when I said mine has dcc and they are different part nos the service guy walked away. Not impressed!
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I told my dealer on wednesday to check my top mounts and after two days they insist they still can't hear my front end clunking or rear end squeek. They did say rear shocks are on back order but when I said mine has dcc and they are different part nos the service guy walked away. Not impressed!
They had your car 2 days? At least it wasn't Scotswood Road, would've probably ended up with 200 miles on the clock you didn't put on and 2/3 of a tank of diesel used up. :whistle:
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Fuel and miles are fine but I asked them not to wash it and they did and I asked for my seat not to be moved and they did.
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Suspension squeak now solved. Happy bunny.
Just wanted to share the TPI (Technical Product Information) code number for this fault:
2035958/4 (release date 15/4/2014)
This is the one where the shock absorber cover (aka gator) has come away thus causing squeaking/creaking/chafing noises from the front suspension at low speed and manovering.
If you're suffering the same problem get your car into the nearest dealer for warranty work.
Old subject I know but are my gators not supposed to look like this lol?
(http://i998.photobucket.com/albums/af109/GrahamFR/20150207_140949_zpsdakwefgt.jpg) (http://s998.photobucket.com/user/GrahamFR/media/20150207_140949_zpsdakwefgt.jpg.html)
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Yeah I think they look fine. It's when they come away from the top that's the issue.
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Aw really :angry: there goes that theory
I still have a squeak coming from my front right and I've already changed my top mount to no avail and I'm sure it's getting worse!
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Have you tried greasing the CV boot rubbers? My car creaked until dealer greased mine. Noise hasn't returned since. Could be worth a try and at the very least it will eliminate them if yours still creaks afterwards.
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I'll give it a go mc thanks
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Fuel and miles are fine but I asked them not to wash it and they did and I asked for my seat not to be moved and they did.
plaster these all over the interior. It's what I do
http://i976.photobucket.com/albums/ae250/dlgwrx02/Randon%20uploads/dwdonotwash_zps9dc9f6c5.jpg
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Fair do's on not asking them to wash your car (gritty sponge, swirls, or even an automatic car wash), but asking them not to adjust the seat is a step too far IMO. Unless the person moving it around at the dealership between car park and workshop (and even test drive to ensure fault is fixed - assuming that it needs one, dependent on fault) is the exact height and build as you, i'd expect them to adjust your seat to something they are comfortable driving. Imagine the look on your face if some 5-foot-nothing technician has to sheepishly tell you they crashed your car in the car park because they couldn't reach the brake pedal, as they weren't allowed to move the seat?
Readjusting the seat to your preferences might take a minute - no great hardship, it's when they piss about with your radio station presets that I take exception to.
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Fair do's on not asking them to wash your car (gritty sponge, swirls, or even an automatic car wash), but asking them not to adjust the seat is a step too far IMO. Unless the person moving it around at the dealership between car park and workshop (and even test drive to ensure fault is fixed - assuming that it needs one, dependent on fault) is the exact height and build as you, i'd expect them to adjust your seat to something they are comfortable driving. Imagine the look on your face if some 5-foot-nothing technician has to sheepishly tell you they crashed your car in the car park because they couldn't reach the brake pedal, as they weren't allowed to move the seat?
Readjusting the seat to your preferences might take a minute - no great hardship, it's when they piss about with your radio station presets that I take exception to.
Agree about it being reasonable to allow them to adjust the seat for the reasons above but I've had them muck about with the steering column, which I think is unnecessary. When I got the car back and reset seat to my settings, something still wasn't right, took me a while to realise they'd moved the steering column. Took ages to get it spot on again. :angry:
As snoopy suggests put some 'no washing' signs in hard to miss places. I have a massive cardboard sign that fills the entire dash, that even the doziest vw worker would be hard pushed to miss! That and ensuring they write it (and highlight it) on the worksheet. It's worked so far.
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For those of us with back problems it's far worse moving the seat than fiddling with the radio. It's taken me nearly 6 months to find a comfortable seating height and length and even now it's not quite perfect. All that from the little s4it at the dealer who even though I asked him nicely and explained my situation the first thing he did was move my seat down and forward!!